I've gone to this business since I've needed glasses ! They are the sweetest most kind people you'd…read moreever meet. They all remember me every time I come in and just make the experience a lot less more of a hassle than you'd think it'd be. They always give the best deals. They're just the best. Totally go here !!!!

Amazing customer service from beginning to end. As a long time glasses/contact wearer I've been…read morecoming here since 1992. They do a great job of describing the pro/cons of each type of lense/frame and what would work best for your specific situation. Stylish frames in all budgets, shapes, and sizes as well. Conveniently located and flexible hours and well. If you are looking for a new eye doctor and optometrist definitely give South Park Optical a look!!

Tried to make appt and was told I had to make two separate appts, one for glasses and one for…read morecontacts and call another number within the same building. Have never ever heard of such a thing and the scheduler said neither did they. It is ridiculous and they will not be getting my business. This is after a week of trying to get through to them to find out they had a system upgrade and couldn't make or take any calls or get or respond to any emails.

Use to go to Dr. Phohl there. He was wonderful but he retired. They then gave me Dr. Campbell. He…read morewas horrible. He gave me a prescription for glasses that was so way way off. My vision is not great but I'm a far cry from Helen Keller. Doubled the strength I needed. I talked to someone else who went to him and she left them also.

The first time was incredible! Evan was awesome and really helped me instead of trying to just make…read morea buck off me. I had a groupon and my issue was I just needed my glasses fixed. I cannot see without them so it was crucial, he knew that and it was fine. I left happy! So, back when I got an "upgrade" (2024) that cost me 311.92 not even name brand. No help from the ladies. The eye doctor was pleasant at least..Overall the pair I'm wearing I hate always hated them. It was the only choice I had. They did not help me or maybe say if you buy on you can get half off the next pair.. Idk it wasn't such a good experience. She didn't care that i didnt like them, they were not even a name brand & a crazy price for plastic. I dont know if id go back they dont got any good name brand and if they did its WAY to overpriced.

had an appt. had to wait over 45 minutes to be called back. was in the back for maybe 5 minutes and…read moreI haven't had an exam in over 6 years. was very rushed. they don't even have hearing in the place. the doc "office" has portable heaters in the rooms. very little communication from rep to pt. is not a good place. first time here and will never go back.

They do run a lot of people through this place every day, but It makes your visit really efficient…read more I've never waited to be seen for more than 5-10 min. I feel pretty good about the care I received there.

Would check less than 1. Saw 3 of their "Drs". Terrible outcome from mis diagnosis and botched…read moreprocedures. Run do not walk away from this practice

My daughter Angela recommended Dr Battin to me and I was when I went for my exam today I was more…read morethan ecstatic. This office is very clean, staff is very friendly and everyone including Dr Battin explained every step thoroughly. The price of my exam and new reading glasses were very reasonable. I would recommend Dr Battin and crew hands down to everyone. Great job! Salute!

Friendly, caring staff, very accommodating! Always on time,…read morenever a wait, for appointments, glasses, orders. Been through 4 pairs of glasses with them, they stand behind their products! Would recommend them to friends and family. They know their business.

Stay away from the optical department. They tried to make me glasses 4 times and failed each time…read more I asked for a refund and was refused. The manager is so bad she would not even call me. Take your money elsewhere.

I usually go to Council Opticians in Hamburg for my eye exam and they've always been great there…read more A couple years ago I had an issue that required an ophthalmologist and was recommended to ECVA. I called them and they made a same day appointment for me. I arrived there and checked in and waited TWO HOURS, while sitting right in from of the receptionists, watching people come and go. I thought maybe it was because I made a same day appointment, but there I overheard others talk about making a same day appointment for much later than me and they were called before me. Finally I went to the receptionist and it turns out she LOST my chart and that's why I wasn't called... didn't she wonder why I was sitting there for TWO HOURS (actual time- not an exaggeration). Finally, they brought me back and I saw the ophthalmologist who diagnosed me and treated me and set up a follow-up appointment for the next week. He asked if I wanted to do my regular eye exam then too and I agreed to it. He helped me with my issue and had me reschedule my eye exam with them for the next year so they can make sure everything was still okay with my issue. The next year comes and they have me see the optician, Dr Styn. I brought up the fact that I was there to follow-up on my issue the previous year. The assistant had no idea what I was talking about and didn't even bother to look into it until I kept pushing. When Dr. Styn came in, I brought it up with him too. He was dismissive of my concerns and ended up telling me that it was my own fault for having those issues because of my eye makeup! That's funny, because the previous year when I had it so bad I needed a steroid, I wasn't wearing makeup at ALL. We were still wearing masks at work and I wasn't really going elsewhere, so I just didn't bother. So tired of people in the medical field being dismissive of women when they have an issue. After the appointment, they automatically scheduled me for the next year. However, I called them a week later and cancelled it- and told the person on the phone that it was because of how dismissive Dr. Styn was. Yesterday and today I received an email and a text to "confirm" my appointment. That I cancelled a year ago. So, to sum this up: receptionist lost my chart and didn't notice I was sitting right in front of her for two hours. Receptionist (not necessarily the same one) did NOT cancel my appointment when I called a year ago as requested. Dr. Styn was completely dismissive of me. The only positive experience was the ophthalmologist I originally saw. He actually listened to me and examined me and knew that it was a case of something more than just "makeup". He listened to my needs and actually helped me. I am grateful for his assistance and wish I remembered his name.

Just swung by after someone crushed my glasses while on a trip to Buffalo and a gentleman named…read moreRaja (sp?) fixed them up within 20mins, on-the-spot. Wildly customer-centric service here; the praise you see in all of these reviews is well-placed and definitely deserved.

Everyone here at this place is very friendly and the Dr. Bob is kind I like the fact that the young…read morelady cleaned my old glasses and gave me a case for them, close to home I love that and if it wasn't I still would come here, very amazing people

Flaky. Everyone keeps leaving for six weeks vacation. Would not see me for eyeglass exam.read more