Council Opticians is the #1 place to get your glasses and eye exams. I've been going there for…read moreyears and I never had any problem. the workers are very nice and knowledgeable, I've been to many other places, but there's not one that compares to their and I love their glasses too

The office is amazingly fun. I never laughed so hard at trying to find frames that I loved. The…read morestaff loves their jobs and it's evident. Dr. Frank is so cool. They follow the motto, "Why Can't We All Get Along!" They get it! I never feel like I'm bothering them or they don't have time. And the selection is so diversified.

I am seeing Dr. DelPrince for contact lens evaluation. I use…read moreMulti-Focal lenses. I have been in twice now and I am struck by the care and attention I am receiving to give me the best possible vision. I'm in my 2nd set of trials to find a best match. Outstanding dedication and professionalism and care for the client is seen at every turn.

This is a truly great Optometric Practice, offering some of the most cutting edge, technologies,…read moretherapies, and eye solutions for a wide range of eye disorders. We are very fortunate to have such a professional group in our community.

Very helpful, patient and transparent when it comes to pricing options. They make going to the eye…read moredoctor an enjoyable experience.

Very clean office, staff was all very friendly, right on time for appointment and got me through…read morethe process very quickly. The Dr. answered all of my questions very thoroughly and it was a great experience for an eye exam for someone who does not do well with having things close to my eyes. They did have the option for an extra charge (insurance wouldn't cover it) to use a machine to take pictures of your eyes instead of being dilated which was a lifesaver! The seemed to have alot of options for glasses but luckily I did not need to purchase any!

Dr. Gervase is honest, thorough, and professional. She caught a small tear in my husbands retina…read more She got us into a specialist in 48 hours. The specialist commented, it's a wonder the ophthalmologist caught this, she is good! Don't hesitate to schedule your next appointment at this office.

Great experience. We got right in to see Dr. Schwach. He was attentive and very helpful. Took his…read moretime with each member of our family, explained everything and answered all our questions. So refreshing to not be rushed. The receptionist even told us about rebates and how to get them. We will definitely be going back!

Awesome and diverse selection-styles for all, very helpful, perceptive and professional staff and…read morereasonable prices. I wouldn't go anywhere else for glasses in Niagara!

From the owner: At Sandercott & Evans, our team works with customers to select the frames and lens designs best…read moresuited to your individual prescription. Personal style, age, occupation and lifestyle are incorporated to achieve the perfect look and fit. The unique thing about being a family owned and operated business is being able to order exactly what our customers need from all the best suppliers. We love to see our customers coming back year after year, generation after generation, because they appreciate the service and values we all hold dear. Give us a call for more information today.

Worst service I have ever receive. Had a 6pm appointment and did not take us until 630pm,…read morereceptionist was extremely rude and did not like when I asked for a price break down. Very very unprofessional and will never return there again, nor would I recommend this place for anyone .

We were planning on visiting a few stores on Queen West for our epic glasses hunt, but the first…read moreone on our list made all of the others unnecessary! Gigi truly deserves a raise! She's super friendly, funny, and not pushy at all. And yes, the great prices and the current sale on glasses definitely helped, too. I'll happily recommend this shop to others!

Very kmowledgeable and friendly sales staff. Great selection of models and very kind optometrists…read more It is GTA-based so worth shopping there.

Staff is always friendly, hours are great and you get your glasses quickly. However I'm not very…read morehappy. I have great insurance coverage.... After $130 off glasses plus an additional $20 I still paid out of pocket $150. Something in my gut told me something wasn't right. After researching the frames I got... EVERY SINGLE OTHER PLACE ranging from Walmart to other businesses they sell for $100-$120. They charged $269 for the frames ONLY and $120 for the lenses (I'm blind as a bat). Unfortunately in NYS they are allowed to do this mark up on the glasses but it's disheartening to see us customers being taken advantage of. Here's where they are breaking the law...Federal Trade Commission enforces the Eyeglass Rule. It requires eye doctors - ophthalmologists and optometrists - to give patients a copy of their prescription, whether they ask for it or not and before offering to sell eyeglasses. It's the law. Asking the patient if they want their prescription doesn't comply with the Rule. You must provide the prescription automatically unless the patient specifically refuses the prescription, in which case you should make a note of their refusal in the file. Your staff also must give prescriptions to patients before you or anyone at your office offers to sell them glasses. Guess what..... That has not been obeyed as I was not given my prescription nor have my husband nor have my children's ever been given, offered, emailed, texted, not even a pigeon message.. I have filed a report with the Federal Trade Commission as the only way they wouldnt have to follow this law is if they are a federal, state, or local government agency which in this case...pretty sure they arent.

What happened to good service? The glasses aren't adjusted while the customer is there. Instead of…read morefive faces greeting you at the door, how about five minutes spent actually fitting glasses to the customers face. My frames were marked up 250 percent, totally not worth it. The eye doctor himself was good.