Best glasses I ever got. Still am getting compliments on 4 year old frames. It's going to be hard…read moreto find another pair that tops these, but I'm sure Speer will have them too. Very happy with product and services

I can't believe that there is this superior of a selection of glasses in St. Catharines! They're…read moreeven better than the stores I went to in Toronto. I wish I'd found this place sooner. The glasses are *gorgeous* from all over the world and not the usual styles that you see everywhere. They carry really beautiful, unique glasses with only the best craftsmanship. Very fashion forward. Paul and Pat are both really nice and helpful and I didn't feel pressured at all. I'm in love with several pairs of glasses and will definitely be back!

I brought my mom to see the optometrist because she really needs new prescription glasses…read more We filled in the intake form. After 35 mins, the assistant did some initial tests. At 55 mins, the optometrist saw her and did more tests like an eye chart. The optometrist is a pleasant person. I sat in the room with the optometrist. He did quite a thorough examination. He is good with seniors. My mom likes to talk a lot, and so does the optometrist.  The issue is that the appointment lasted a total of 2 hours instead of the usual 45 mins. As they both kept speaking and telling stories, the optometrist kept doing his work, so I thought it wasn't finished. At some point, I spoke up and said we are late for other appointments.  Then the optometrist said I should have spoken up earlier because he was done 30 mins prior! What?! Perhaps the things he was doing were optional. If it weren't for the extended talking and stories, I would have given a 5-star rating. There is no free WiFi. The place is wheelchair accessible. There is one gender-neutral washroom. There is free parking in the strip mall parking lot. Review 2023-199

This place is FANTASTIC the people are friendly and professional. Take their time with you and…read morehelp you make the rig decision. There's no better place to go.

If you live in or near St. Catharines and find yourself in need of an excellent Optomitrist, just…read morecall Dr. Marchand's office and hope they're taking in new referals. The office is set up to feel spacious and comfy which offsets the usual wait times, before and often, during appointments. They always have a great selection in their fairly large showroom and are more than patient when it comes to selecting eyewear. I would highly trust their opinion in styling my eyes with either new frames or contact lenses. Dr. Marchand has been my optomitrist my whole life and while I usually feel uncomfortable around doctors and in clinical environments, etc. . .I have never felt uncomfortable during a trip to the eye doctor. Two thumbs up.

Dr. Marchand has been taking care of my family for the last few years! He and his staff are very…read moreproffessional and helpful!

Been with them for years, and not happy with the customer service lately. I notice that they treat…read morepeople who have insurance plans a lot differently, than those who on ODSP. I have been on both ends. And it's disgusting. ALL customers should be treated with respect and dignity. You never know what someone has gone through and being treated less than, is just NOT ACCEPTABLE.

I would give a minus one if I could. WORST experience I have ever had. So many excuses and flat our…read morelies. 6 times the glasses were sent back and still not right because the office and/or lab screwed up. Optometrist gave RX ot did not come back right then another person who claimed to be an optometrist looked at eyes, took measurements and changed RX now the lab is completely confused. Left with no glasses and finally got a refund foe glasses only (which was another screw up) and now I have to pay out of pocket for another exam. I am a senior and $100 is a lot fir me. Terrible place, don't go

This clinic has been in business for at least 30 years and reasonably successful. They are very…read moreprofessional. They have their own optometrist on-site. I brought my elderly mother there, and they are very patient. We went there on 2023-09-01 to get new prescription glasses and lenses. They arrived 2 weeks later, and they did adjustments. They get the lens made off-site, but they have an in-house lab to cut the lens to fit a frame. It that way, they provide faster service. For whatever reason, they can never get it adjusted properly. She has been back there 5 times (it is now 2023-12-09). I don't know why she keeps needing adjustments. My mom also complains about getting dizzy. I suspect the transition line (she got a progressive lens) is too low for her. There is a little table for young children to sit and play. There is no free WiFi. The store is wheelchair accessible. There are separate male/female washrooms. There is free parking in their private parking lot. Review 2023-388

More than satisfied!! Purchased a pair of designer prescription glasses over a year ago (costly)…read morefrom an outlet in another city. Unable to wear them as they didnt seem to fit my prescription??. Went back several times no satisfaction, (it is what it is) Returned to Ontario St where we were clients for a number of years before our move! Nicole and Micheline were like a tag team so Professional and very easy to explain my problem. They knew what the problem was and were ready to make my vision perfect again!! I was VERY confident that they would solve my problems. Nicole even completed my benefits form, I basically had nothing to do. What a Pleasure!. My glasses came in, and immediately noticed a difference!! Will definitely return for my next pair. Courteous, professional, knowledgeable people, even adjusted my husband's glasses for him! Kudos to both of you, it was a fun experience as well. Fran

Not to be confused with Hacking, which is something different and much more criminal than anything…read morewhich goes on at Hakim. Spacious and friendly optician with mid prices located in St. Catharines. I noticed that they weren't on Yelp so I decided to put them on Yelp. I don't personally use Opticians but the girl that a lot of you know that is looking for something for her eyes on a constant basis because her vision is not great, which is probably why she's with me.

Dr Choksi if Dr Debaks Eye Care niagara they DO NOT stand behind their work !…read moreI'm a senior on FIXED income. They did my eye exam, gave me prescription and I paid good money in their office for new glasses.they expended my OHIP and Insurance coverage. The prescription was WRONG, the glasses did not work! All I got was ...Too Bad, So Sad. Took a year to save up then went to a fabulous new optomitrist who got everything right, no problem and pointed out my old glasses from Denbak did not match my prescription. Don't waste your money with these guys. Curt Harley

From the owner: Dr. Douglas DenBak and Associates is an independent, full scope optometry office in St Catharines…read more Our caring staff are dedicated to providing you with outstanding eye care and quality eyewear. We provide complete and thorough eye examinations for all ages, treatment of eye diseases, surgical referrals, contact lens care, and we offer a full selection of frames and lenses in our optical boutique. Call us today to schedule a day or evening appointment for an eye examination.

amazing doctors! they do vision therapy here and rehabilitation- what an amazing comprehensive…read moreexperience

From the owner: Our qualified optometrists help you find the right prescription glasses for your lifestyle. We are…read moreaccepting new patients.