Just swung by after someone crushed my glasses while on a trip to Buffalo and a gentleman named…read moreRaja (sp?) fixed them up within 20mins, on-the-spot. Wildly customer-centric service here; the praise you see in all of these reviews is well-placed and definitely deserved.

Everyone here at this place is very friendly and the Dr. Bob is kind I like the fact that the young…read morelady cleaned my old glasses and gave me a case for them, close to home I love that and if it wasn't I still would come here, very amazing people

Very clean office, staff was all very friendly, right on time for appointment and got me through…read morethe process very quickly. The Dr. answered all of my questions very thoroughly and it was a great experience for an eye exam for someone who does not do well with having things close to my eyes. They did have the option for an extra charge (insurance wouldn't cover it) to use a machine to take pictures of your eyes instead of being dilated which was a lifesaver! The seemed to have alot of options for glasses but luckily I did not need to purchase any!

Very helpful, patient and transparent when it comes to pricing options. They make going to the eye…read moredoctor an enjoyable experience.

This eye doctors office is wonderful, all of the people that work there are so kind and helpful…read more I would totally recommend going to them, they take there time when doing an exam and have always been able to answer questions that I have had.

Dr. Gervase is honest, thorough, and professional. She caught a small tear in my husbands retina…read more She got us into a specialist in 48 hours. The specialist commented, it's a wonder the ophthalmologist caught this, she is good! Don't hesitate to schedule your next appointment at this office.

Came for a routine eye exam that was covered by my employers insurance. Had a small change to my…read morevision prescription. Bought new glasses from Bob and Kevin in the visionary. Overall a good experience!

Dr is way overbooked and had missed a major issue (retinal detachment). He got lazy and presumptive…read more- as did his staff. Multiple calls and phone conversations of my problem left me with continued decreasing vision and incorrect phone misdiagnosis. Then when I forced my way into an appointment - after I told him my eye was blind - he did find the issue he sent me to a hack specialist that was better at treating dogs. Terrible recommendation. I did my own research and easily found the best eye surgeon around. If you're having vision problems - don't go here. They do have a nice selection of eyeglasses

I had a routine eye exam with Dr. Sirkin. The staff was friendly and the technician who did my…read moreinitial exam was great. However, during my exam with Dr. Sirkin there was a few instances where she made me feel uncomfortable and I was in pain. I was having trouble keeping my eyes open during the eye pressure test. I told her I wanted to skip it and she kept insisting that I needed to do it. Then she wanted to put more numbing drops in my eyes and was holding my eye open with her two fingers. At this point I felt a sharp pain and told her that hurt but she would not back off which upset me. I again told her it hurt and that I thought it was her finger nail putting pressure on my skin. Needless to say when I patient says they are in pain or says no there should be no questions and the doctor should listen. Will never come back to this practice again.

I used to really love lens crafters because you could get your prescription glasses the same day. I…read morewas disappointed because the one I went to in galleria mall doesn't offer this service anymore. The workers have also changed. Not the same quality.. still ok but not like it was. The lady that works at the desk was super- she's been there for years one of the only originals left!

Stopped in for an eye exam and new glasses just before Christmas. Friendly fast service. Great…read moreselection of frames and I got my glasses back faster than expected! Would definitely come back.

I went to Stanton Optical on Labor Day as they had openings for an eye exam…read more * Entering the store, it is a bit confusing as to where you have to go. I was directed to the right where the eye exams are done. I was not acknowledged so I just stood at the desk until someone appeared and asked what I needed. * Eye exam was done by a provider who was doing this remotely. As I wear hearing aids, I was not able to understand the provider and their questions, etc. One of the associates had to stand next to me during my eye exam to tell me what the provider was asking. This made me very uncomfortable and I honestly felt quite stupid not being able to understand the provider on my own. * They had a large selection of frames and good prices. * The person who took care of me marked the line on the lenses as to where the no line bifocals should be. One pair of glasses is ok but the other I literally see everything as blurry when I look straight out of them. If I tip my head down it tends to clear up a bit so I believe the line is not correctly placed. * When I picked up the first pair, they were just handed to me. When I asked about having them fit, she stated put them on which I did. She then stated looks good to me, you're all set. When I wore them to work the next day, I noticed the temple tips were actually pointing away from my head! I took them back a week later for adjustments but then they literally left dents in my head when I wore them all day. Took them back a third time and they seem to be okay. * I think the biggest issue for me is they would not put the two pair of glasses I bought through my insurance. I was told I would have to submit this on my own. Needless to say, it is a one and done with Stanton Optical. I will not be going back.

Straightening glasses. Just went to Stanton Optical and the lady there actually had no idea what…read moreshe was doing and they did not have a person there other than her. She was both snotty and unapologetic. She was about to break my frames and I stopped her and advised her she was going to break them. She was pretty unhappy with that. I have been wearing glasses for 70 years. All kinds, broke a bunch, fixed a bunch, but I would rather a person that cared about the work, and was willing to learn than a egocentric repair person, with no touch or care in what they were doing. Anyone have a vendor in the Buffalo ny area than wants my continued business. ( been buying from Stanton for 20 years but there has bern turnover in staffing and they no longer have my trust)

Be Warned! I am looking for new frames, found the Visualeyes website, and liked what I saw - no…read morepun intended. However, I could not find the store hours on the site and had to go to Google Maps to find when open. It makes one wonder why a store owner would not advertise the hours but ok. There is ABSOLTUELY nothing on the site that says you need to book an appointment to just look at frames. My mistakes was presuming the appointments were for vision exams, not to walk in the door! After a few up and downs on Elmwood, I found a place to park in all the snow and cold. Walked in the door and the first things is "Do you have an appointment". No, didn't realize I need one.......I wanted to say, gee thanks for the poor information on the website and left. I was so miffed. Obviously ,this business does not care about new customers first impressions. I think they carry a nice selection of frames, not sure yet if I schedule an appointment or not, still upset. Thanks so much.

Shopping around with my boyfriend Tuesday night when I saw a cute pair of sunglasses in the…read morewindow... literally everything I have been looking for. As soon as I walked in the elderly lady working told me the store was by appointment only which not sure every by appointment store, I've ever been to before clearly states that on the door... anyway. She went on to tell me that she was going to let me "look around " as if she was doing me a favor. When I grabbed the sunglasses I was looking to purchase she nearly ran over to me and ripped them out of my hand. She goes on to tell me "sorry these are licensed sunglasses and you can't do that" as I was taking a picture of them to send my boyfriend who was outside with our dog... she ran over and started literally walking me out of the store & handed me her business card ?? long story short I found the sunglasses on a website brand new, half off the price she had them there & ordered them 5 minutes after leaving the store. I own a business myself and this is absolutely not how you treat someone.