I've been going to WNY Family Eye Care since 2019 and I will not go anywhere else. The eye doctors…read moreare thorough with their eye exams and treat you with the utmost respect. Additionally, the staff are super friendly and helpful. Heather and Keith are amazing. They truly care about your eye needs and will ensure you leave satisfied with whatever eye care needs you need.

We came here for my daughter's glasses, we were very happy with the selection and the time spent to…read morecheck as many pairs on as she needed. We set up an appointment to get an exam with the doctor a few days later. Everything about our experience here was positive! And she is so happy with her new glasses!

Just swung by after someone crushed my glasses while on a trip to Buffalo and a gentleman named…read moreRaja (sp?) fixed them up within 20mins, on-the-spot. Wildly customer-centric service here; the praise you see in all of these reviews is well-placed and definitely deserved.

Everyone here at this place is very friendly and the Dr. Bob is kind I like the fact that the young…read morelady cleaned my old glasses and gave me a case for them, close to home I love that and if it wasn't I still would come here, very amazing people

Love Dr. Burstein! I normally go to his Kenmore Ave location but needed to come here because they…read morehave a machine that can take a picture of my eyes without dilating them. (I had an allergic reaction to dilation/numbing drops before) Dr. B is so nice and so accommodating. I love both offices. This office is a little newer and more modern looking than his Kenmore office. The staff are so friendly and very professional and polite, but also warm and crack some good jokes!

Great doctor and an amazing staff. Everyone here is very friendly and helpful. They really helped…read moremy four year old feel comfortable and happy while having to get glasses.

The care I receive is always exceptional. I have trusted these doctors with my family's eye care…read morefor 25 years. My daughters and I all wear contacts and glasses. We love the selection of frames. The opticians are very helpful selecting frames that look best and meet our budget. The office staff is friendly and accommodating when scheduling appointments.

I have been going there for years now. Employees & Dr…read moreBurstein are all so nice. Waiting room is clean & bright. I have never had a problem with this place. Nice selection of glasses. You also get a case & a cleaning cloth. You can "walk in" anytime to get them tightened or fixed if they break. The only problem is outside. Parking lot is not big enough. Other than that small problem,I won't go anywhere else.

Tried to make appt and was told I had to make two separate appts, one for glasses and one for…read morecontacts and call another number within the same building. Have never ever heard of such a thing and the scheduler said neither did they. It is ridiculous and they will not be getting my business. This is after a week of trying to get through to them to find out they had a system upgrade and couldn't make or take any calls or get or respond to any emails.

Use to go to Dr. Phohl there. He was wonderful but he retired. They then gave me Dr. Campbell. He…read morewas horrible. He gave me a prescription for glasses that was so way way off. My vision is not great but I'm a far cry from Helen Keller. Doubled the strength I needed. I talked to someone else who went to him and she left them also.

I used to really love lens crafters because you could get your prescription glasses the same day. I…read morewas disappointed because the one I went to in galleria mall doesn't offer this service anymore. The workers have also changed. Not the same quality.. still ok but not like it was. The lady that works at the desk was super- she's been there for years one of the only originals left!

Stopped in for an eye exam and new glasses just before Christmas. Friendly fast service. Great…read moreselection of frames and I got my glasses back faster than expected! Would definitely come back.

I was here with a friend of mine who has very bad vision due to surgery. She has been through many…read moredoctors. I was totally impressed with the amount of time and care that Dr Jeffrey Calhoun took with my friend. He has the patience of a saint. I was unaware of some of the visual tests he had performed were even available for her. He was polite, honest and soft spoken. He spoke to her, not at her. When she had to speak to the optician, Greg was stellar in his line of work with prisms as well as his mannerisms. Talk about knowing his stuff!!!! From the moment we walked in the door and greeted I had noticed a friendly and clean atmosphere. The wait time was minimal and the time spent on my friend was unmatched by any business I've ever visited. I wish I had known about him years ago. I'm adding my own extra star.

I took my mother who is in her 90's to see Dr. Calhoun because I heard he was a low vision…read morespecialist. This is our experience and need to say that your experience may differ. Mom has macular degeneration. Dr. Calhoun had nothing to offer. But what really prompted me to write this review is his total lack of class and empathy for the patient. The poor guy really didn't have much personality and wasn't really a nice guy. But, whatever if he can help. Yes, mom has trouble with her vision and that's why we were in his office. I asked if he felt her vision was going to get worse. Right in front of mom he shrugs his shoulders and says "She can't see anything anyway." Real class "doctor" to say something so crude in front of a lady in her 90s. I hate to contradict his statement, but I took her to a real low vision specialist. This gentleman told me that her retina still has good spots and that the brain looks for them. Well, Dr. Calhoun must have missed that class. So, if your mom needs a low visin specialist, take this guy off your list. He's rude and another doctor proved he really isn't all that good. If you have to go here, see Dr Schwach. I had to see him for a problem I was having & he got me in the same day. He explained everything, was a great guy and very good at helping out and putting me at ease. I would seriously recommend you stay away from Dr. Calhoun. He didn't seem to be that knowledgable and absolutely has no class. He should know better. Also, the office/front desk ladies aren't the most pleasant!!

I wear glasses n need yearly check ups ive been ckming here for the past 4 years and i love them!!read more

I had a stroke and my vision changed. When I called the office to make an appointment they told me…read morei had to wait a year because my insurance only covers eye exams every two years. I begged, pleaded, explained something was wrong and this wasn't a standard exam. They said, no. I waited with horrible vision for almost a year and found out that, yes, my insurance would have covered me for something like that and they should have let me make an appointment. When I finally had my exam, the first eye tech told me there was nothing wrong with my eyes and my prescription was the same. Then the doc came in told me 1. I have cataracts, and 2. my prescription went up a whole number (from -3 to -4) . Doctor was nice, but everything else was awful.

Dr. Gervase is honest, thorough, and professional. She caught a small tear in my husbands retina…read more She got us into a specialist in 48 hours. The specialist commented, it's a wonder the ophthalmologist caught this, she is good! Don't hesitate to schedule your next appointment at this office.

Great experience. We got right in to see Dr. Schwach. He was attentive and very helpful. Took his…read moretime with each member of our family, explained everything and answered all our questions. So refreshing to not be rushed. The receptionist even told us about rebates and how to get them. We will definitely be going back!

I am grateful every single day for going to Thomas Turtle on Payne Ave in North Tonawanda.. I…read morethought I just needed new contacts, so I made an appointment, they got me an appointment 20 minutes after I called! I went to my appointment...and that's when my whole life changed! I found out I have MS!..All from going to Thomas Turtle!

The staff here was fantastic. Very safe. The eye doctor was amazing and really answered all my…read morequestions and helped adjust my prescription to the right one to fix my vision issues. 10/10 will be changing my yearly eye exam and visit to this place from now on.