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Mice Masters

4.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

Services - Mice Masters

Mice or rat control or removal

Pest extermination

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Ask the Community - Mice Masters

Critter Control

Critter Control

(47 reviews)

Lodo, Northwest

Apparently the District Manager didn't get the memo as we sat and waited for another call that…read morenever came as promised yesterday. ****Update**** Eric called and came to the house himself. Did a complete inspection and provided a quote on the spot before leaving. We are undecided on using them or not yet and hope if we do move forward the communication issues are resolved.

Horrible customer service. First we were scheduled time slot for this past Monday 8a-10a. Then…read more730 am on day of service I was contacted by Dane saying he is double booked and cannot come. This was the first red flag. Then a second technican (Desiree) came about 5 hours after the original promised window. She spent a considerable amount of time inspecting our roof and attic for critters. Then she let us know she cannot do the work and that her manager will come the next day. Next day manager comes late. Does a whole another round of inspection and says he doesn't have the material needed to do the work (its like going to the dentist and have them say you need a filling but don't have the filling material). He begins to tell my wife that the cost will be roughly 1,000 and leaves with no work done again. Then we get an estimate of 3500 which is 3x what he said. After being confronted with all the false promises and false quotes he essentially says the technician Desiree and my wife were both incorrect. BE CAREFUL with this company. Get a second opinion, you have been warned!!!

Mice Masters - pest_control - Updated May 2026

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