If you like mold in your climate controlled unit that the insurance they make you get doesn't…read morecover, I would highly recommend. However, if you want a safe and reliable storage facility, I would recommend you go literally anywhere else. A musty basement would be better and cheaper with probably a lot less mold. If I could give 0 stars, I would. Alas, I am only allowed to give one star.

Dont move your stuff in here because they give you price increase over price increase sometimes 2 a…read moreyear. They don't care about maintenance or what customers do in there. Their carts are mostly broken or clients grab them and put their stuff on it all day. He said that's what we do is rent space for as much as they can. Their bathrooms are disgusting. And I thought public storage was bad. They are open at the tops and all your stuff gets dusty and dirty like a dust storm went through. Terrible customer service the way they talk to you. Big trucks block the aisle to get out and I've had to wait an hour for it to move. Fire hazard. Definitely not customer friendly. Only in it for the greed.

Do not use this facility. Main door constantly breaks down preventing vehicle enty or exit. Has…read morehappened twice in the month. Ruined a camping trip. Ive seen people trapped inside. Management does not give a damn. Terrible customer service. Go elsewhere, trust me.

Horrible company! NO customer service. No one on site! Eberythong is communicate through an app…read more Tried to access init at 3:30 and both lanes blocked right at entrance. After trying to enter damaged my car trying to back out through garage door. Old owners Simply Storage - had staff on site. Staybaway from Public Storage monopoly

Planned a move out on August 23rd. Apparently I didn't remove the lock at that time. Rather than…read morecall me and tell me that I needed to remove the locks in that two week time frame from when we moved out to the end of the month, they just decided to charge me $300 for the next month.

Dont rent here. My unit flooded here due to a leaky roof( look at past reviews and notice flooding…read morehas happened to units here before). luckily I had insurance, but still had to deal with the problems of it all. The staff was nice here, but after everything there was 0 apology for lack of maintenance. What they did do though was raise my rent prices after the flood and never offered anytype of goodwill. Also, good luck driving in here with the snow as that never seems to be plowed.

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

Its too bad that I was told I would be given refund, if I put a good review…read moreI did a good review and I have not received my refund. Heather gives me the same response everytime I write a review. I have already contacted their customer service.

Highest storage rates in the area. Would recommend checking out Public Storage or a few of the…read moreothers for much better rates. Rates here are excessive. Owners are overpricing the storage units.

Service was amazing. The crew was polite, knowledgeable, professional. All was handled with extreme…read morecare. My move was the easiest I've had. Based on moving 5 times in the past 5 years, I would use Murphy Family Movers again and recommend them to all my friends.

Quality move done efficiently with kindness. One of the guys generously helped me up when I slipped…read moreoff s stool. Guys showed on time, worked hard and made sure I was satisfied throughout. Tip was appreciated though not expected. I had offered to buy lunch but they were so efficient, move was finished by 2. 5 hours for a 3 bedroom townhome. I did most of the packing. I should have had them pack my hanging clothes. I forgot them till the end.

My go-to storage was always Public Storage ... I live in Glen Ellyn and googled storage places near…read moreme. Lock Up Self Storage popped up so I decided to view their website for prices ... I found the perfect sized unit at a great price, the unit was very clean, carpeted and climate controlled! And to top it off the renting of the truck for 3 1/2 hours on my moving day came with the rental. I though it was too good to be true but I called them anyway and all of it was true so they definitely won me over from Public Storage. Best Decision Ever!!

The computer system was down on the day I tried to pay rent, so they couldn't take payment. They…read moresend emails "Call our office" and dont reply when you email respond What Do You Want Worst customer service ever.