Alan and his crew provided a great moving experience. They packed everything safely and loaded and…read moreunloaded the truck promptly.

Nick and crew arrived timely. They packed the house content. Moved my belongings with care as many…read moreof my items I wanted packed and secure to be moved to a storage facility. I was so impressed I bought them a cooler with ice and drinks!

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Muy buen servicio les recomiendo cien por ciento hacen un trabajo excelente y me comunique muy…read morebien por que ellos hablan español y inglés saludos para estos muchachos alcance a grabar sus nombres. Antonio lucio y el famoso nate. Gracias muchas gracias

I want to share how pleased we were with our experience using World's Best Movers. I did extensive…read moreresearch before choosing a moving company and, while I came across a few past negative reviews that gave me slight hesitation, I ultimately decided to move forward after speaking with Meti to arrange everything. From start to finish, their communication was exceptional -- especially considering we scheduled the move just one week in advance. The entire process was smooth and well-coordinated. Ray, George, and Frank were professional, friendly, and incredibly hardworking. They worked efficiently while still being very careful with my daughter's belongings. Carrying everything up three flights of stairs was no small task, yet they handled it with great attitudes and attention to detail. There was absolutely no damage to the apartment complex or her possessions. At her new place, which has brand-new carpet, they thoughtfully laid down carpet runners to protect it. We truly appreciated their professionalism, efficiency, and kindness. This move was absolutely worth every dollar.

This was my first time using this service. Customer service was amazing! They really worked with…read moreme on every problem that I came across. Example: I needed to change my move dates by 2 days it was incredibly easy to change it. Second example: I was having trouble opening and closing my box. I called the office and they sent someone out immediately to WD 40 it and show me how to correctly close the box. I wasn't completely bringing the handle over to the left. Third example: They issue safety vests to wear while you are loading your boxes. There are semi trucks coming and going with loads of our boxes and merchandise, so you need to be careful and the truckers need to see you. They follow rules for our safety and they do care. Make sure you wear your vest! It was easy to call and speak to customer service. Make sure you have your info ready so they can help you with all the details. I ended up renting 2 boxes from U Pack. My contents all fit inside a 12 foot moving truck that I rented from Home Depot. If you have a lot of furniture you may need to use U Haul to transfer your items. You DO have the option of having the boxes delivered to your home instead of the facility. It was less expensive for me to pack at the facility and transfer to the closest facility in my new state and rent a truck to haul the final distance. There are many options for you to choose from: Renting space in the semi, Having boxes delivered to your home to pack them up to 3 days in advance of moving or you can pack at the facility itself and save more money. The downside? Only getting a couple of days to pack is not enough time. I hope they change this in the future (two weeks would be better). The second downside was when my boxes arrived the Knoxville location didn't set the boxes completely on the pavement they were leaning against U Pack boxes behind mine that slanted them forward. When I opened the boxes all of my items came tumbling out due to the slant. This is NOT U Pack's fault, but the fault of the forklift operator who moved the boxes. I still give this company 5 stars. My boxes arrived quickly to the destination. Very few items were damaged. The customer service was wonderful. The workers from the office workers to truck drivers also really seem to like working for this company. That says a lot. I highly recommend this company for people who are moving by themselves, have to move quickly, moving on a budget, moving to another state or are even moving within the city. They also offered the best rates. They know what they are doing. Cut them some slack nothing is perfect. I had a couple small items that were damaged, but I had to expect that not all of my items would arrive perfect. Pack well and strap it down well. Happy moving.

Great communicatio. Cheaper and higher quality than U-Haul containers with zero delays at pick up…read more Arrived a week faster than promised. Only negative is that the container is tilted for transport, and no tie-downs are provided. Boxes were crushed from tumbling, though no damage to my items. I recommend Two Guys and a Van for the unload and move to your new home.

Upack provided great service from the time I called on a weekend evening (appreciated helpful…read moreservice on off-hours) and items arrived undamaged and on time from the Midwest to Hawaii. They quickly followed up with coordination questions and local transportation companies on both sides were friendly and easy to work with. Upack also did not badger me with endless emails and calls like other companies. Billing was transparent and competitive with other companies. Would recommend for anyone moving themselves!

Great experience moving with Upack long distance ~900 miles. They were easy to reserve, arrived…read morepromptly, picked up and delivered quicker than expected!

Can't say enough good things about this company. From the initial phone call to the office to the…read moreend of the move a solid 10! These guys were awesome. They were respectful and careful with our things and walls. We had some very heavy and bulky sofas and they certainly worked hard to get them through doors and stairwells. I recommend them highly. Pricing was also very reasonable.

Good Move packed our 5 Bed / 3 Bath house on a Thursday and moved us on Saturday. Ricky and the…read morerest of the crew were experts that treated all of our items with care, brought a great energy to a stressful weekend for us, worked hard for 12 hours (!) on Saturday, and never seemed to sit still the entire time. Chris, the owner, was quick to reply when I had any questions too. Good Move moved my grandparents about a month ago and us just now - both experiences were fantastic, and I would recommend them for both the top notch service and the low rates for anyone looking to move!

Steer clear of this company. They are a complete scam…read more Long story short, they box you into a corner and make you pay much more than your estimate. They are absolutely non responsive to inquiries regarding your goods after load up, and never respond to claims filed after delivery. The detailed story... We worked with a 3rd party moving company (Allied Transportation) that subcontracted with Rapid Relocation. We were provided a quote by Allied and informed that, the day of, Rapid Relocation would video our goods and inform us of any changes. The first tip off was the estimated START time - we were provided a window of 4 to 6pm. I've had multiple cross country pack ups, during NORMAL BUSINESS HOURS. They showed up just before 6pm with only two guys (we were told there would be three). After a quick walk around (no video) we were told we had more goods than estimated, but we'd have to wait until they were completed. They didn't come with the necessary boxes (such as wardrobe and dish pack), so had to run back to the warehouse to get more. Because of the short staffing and delays, they were packing and loading until almost MIDNIGHT (which is unacceptable, my mom is 70yo). Typically there is a person inventorying boxes with colored numbered stickers to ensure your stuff stays together. I didn't realize this step was skipped until the truck was half loaded. The guy assured me he was "taking count". At the end, they increased my quote by nearly 30%. He pointed to some lines at the top of the truck and said that was how the cubic foot estimate was made. I have pictures of the truck that show there was definitely dead space. But at this point, they have your stuff hostage - what can you do? Refuse to pay and they drive off with everything? Or unload it and keep the initial deposit? It was midnight, I was exhausted, so paid and figured we'd set things straight upon delivery. While things were en route and stored, they go radio silent. We had no idea where our stuff was or when we would get it. Working through Allied got us no where. They told us we could call/text RR, which never resulted in any response. Allied also informed us we could dispute the overage by obtaining evidence at pick-up of the true cubic footage. Fast forward almost a month...our delivery is finally scheduled (so grateful to finally hear from them!!). They tell us they should be there by 5pm, but arrive closer to 7pm with only two guys. My husband was there to video tape the unloading so we could confirm they overcharged us at pack up. But payment is demanded up front, so we are again held hostage and MUST PAY. Once they open the door, we realize there are multiple shipments on the truck with no clear delineation. Because of how the boxes were labeled (or rather, not) it wasn't clear what was ours. We literally had to guess on some things, which it not acceptable. My mom's mattress and boxspring, which were wrapped at loading, were laying on the floor of a dirty truck without protection. To make matters worse, it was pouring rain. But instead of them taking boxes inside one would push my mom's items to the foot of the truck and let it get drenched while the other guy did the running. Boxes were literally disintegrating in the hallway as they were brought in, furniture was pulled apart based on how it was handled. We had to ask them to put down protection for the floors or remove their shoes (this is standard practice). We paid for a package that was to include reassembly of furniture such as the bed, but we had to haggle with the guys who did not seem to think this was their job. At the end of the day, we had numerous damaged goods and some missing items. If you go to RR website and file a claim, you are not given a claim number, their site just informs you that someone will respond in 24-48 hrs. Nothing happens. So I filed another claim, took screenshots of the claim, and send the PDF to their two email addresses. Again, no response. They also don't respond to phone/text. It's been more than a month, which is completely unacceptable. At this point, I have zero faith I'll ever hear from them. I truly believe both Allied and Rapid Relocation run a scam. You cannot reach RR directly, so I hold Allied partially responsible for this mess. Allied rejected the overage claim on behalf of RR, and say that they don't deal with claims. They wiped their hands clean of it all as soon as the move was completed. We've filed multiple complaints where we can, but it's infuriating to know companies can just take your money, damage your goods and continue to operate.

Please, for the love of God, return our bed. Or at least return our calls so we know when you will.read more