Metro Diner is awesome. The food is great and the service was excellent. The menu is almost perfect with something for everyone. We decided on breakfast food. We ordered the meat lovers bowl and pancakes/eggs/home fries/sausage/bacon. The bowl had eggs, cheese, sausage, ham, bacon, home fries, and salsa. Everything was hot, fresh, and delicious. Service was just enough to take care of us without being too much. Server was very knowledgeable and friendly. Everyone we came in contact with was super nice. This has always been the case with all Metro Diners. Highly recommended especially for breakfast all day!! read more

Stopped in for lunch with my family at this local westside location located in a Publix Shopping Center. I had not been here in several months and I was surprised by how many open tables they had at the end of the lunch rush. We were greeted upon entering and our party of five was seated at a 6 top in the back of the restaurant. This small room in the back is honestly one of my favorite places to sit as it is away from the hustle and bustle of the main dining area. Over server (Lauren) was polite, cheerful and considerate. She promptly took our drink orders and then took our meal orders without missing a beat even when there were modifications or special requests. While we were waiting on our food, drinks did run dry which was the only hiccup of the whole meal. When our food arrived, everything was well prepared and visually appealing. We ordered the following: 1. Half order of chicken and waffles (white meat only) with syrup, butter, etc on the side 2. Cheeseburger without onion and fries 3. Cheeseburger without onion and tomato and fries 4. Club with onion rings 5. Cheesesteak with onion rings My club was a great sandwich and their onion rings are top notch. It was a filling meal for a big eater. My wife always gets the chicken and waffles and likes that you can get it in a half order with your choice of white meat only, dark meat only or chicken tenders. Two of my kids got cheeseburgers and they were dripping with melted cheese (not even sure the 16 yr old tasted his he inhaled it so fast). My other son got a steak and cheese on a sub roll with onion rings and I stole a bite - it was really good. At the end of the meal, you pay your check table-side through the toast app via a QR code on your phone. Or you can pay with a scanner. Also, Lauren was nice enough to give us to go drinks for the road. read more

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My family and I went for lunch and asked the hostage if we could sit outside, I had my service dog with me and between the noise level bothering my panic disorder and honestly I'd rather be curious and sit outside with her to avoid making others feel uncomfortable. We sat and ordered, my service dog was on my lap doing her job because I was feeling off, she didn't touch any of their stuff. We got our appetizer and a young man can out and asked why she was on my lap and I explained her tasks, he said ooh OK I'll tell them inside , another young man out there said good you asked so I don't have to. Right after that the manager came outside and told me to put her on the ground stating dogs can not be on laps there. I tried explaining with her tasks she legally could be and he told me no, no she can not. I said OK well I'll put her down but you're disrupting my rights and keeping her from doing her job. I also told him I could show him that legally she could be there. He said he didn't care. A few minutes later the waitress came out with the bill and our food in a to go bag. I just started crying and was in shock, my mom told her we were on 2 checks not one and that we didn't want our food to go, she said ooh, well that's how they handed it to me. She went on to split the checks, comes back and tells us he comped the check. We didn't ask for that we just wanted a peaceful lunch and to be treated like everyone else. We left, they have is corporates number cx service number when I had asked for a higher managers number. I called another location and they gave the owner my number. He was very friendly and sent me a 30 card which I don't think I'll use. This had been a safe place for me before that we go to a few times yearly and never an issue but now it feels unsafe. I'm truly sorry if me having to have her bothers people, honestly I wish I could be normal again and didn't need her with me. If you have a service dog maybe avoid here because they're uncomfortable with them and may make going out to eat harder on you like it did me. It's been a month and yeah I still don't want to go out anymore. BY LAW SHE CAN SIT ON MY LAP! And she didn't eat in anything off of their plates! Again we have all the other customers info that were there that didn't like the way yall acted. See you in court! read more

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Great chain to eat consistently good food! I love that they serve bfast all day! We usually frequent the one in Orange Park! Quick, thorough service tonight! Natalie, thank you! Hint: Try the mimosa flight! read more

Metro Diner - Breakfast & Brunch Near Me - Jacksonville, Florida

Service at breakfast Monday was quick, friendly and excellent. Portions are large. We both took home half of our items. My husband had Biscuits and gravy topped with eggs with hash browns. The hash browns were not well cooked. Skip those. Try home fries if you want potatoes. Eggs properly cooked, biscuits and gravy good. I tried the corned beef hash special with eggs and biscuit. The hash is real not canned - but to me just not allot of flavor. Eggs properly cooked and biscuit good. Plenty of parking in shopping center. read more

Long before the Metro Diner became a successful chain of diners, it started with a single location in Jacksonville, Florida. While this is not the original location, it still embraces the friendly service and good food that allowed the Metro Diner to grow as it did. The place has a pleasant overall ambiance and the service was friendly and professional. I would definitely recommend this particular location of Metro Diner. read more

went to this Metro Diner on Roosevelt today. As usual, had a great meal and the waitress, Emily, was fantastic!!! We told her we were kind of in a hurry as we had a 1:00 doctors appointment. She did everything she could to serve us in a expidited way. She had a great attitude and did her job above and beyond. read more

Thank you Metro for Clint! He is such a remarkable server with a FANTASTIC memory of what his customers want. His professional demeanor and knowledge of the menu make Clint an asset! The protein breakfast was GREAT (turkey sausage and eggs - which were cooked to protection). Very much left full! Thank you Clint for your continued support!!! read more

Whenever we are in Jacksonville we hit up a Metro Diner. The one we usually go to is much smaller than this one, so this was a nice surprise. The dining room was completely full, but the patio had tables available so that's where we sat (the weather was gorgeous). As per usual, the service was excellent, as was the food. Hubby and I each had the Bissell meal. I'm a sucker for Metro Diner pancakes! I would recommend this place 10/10 times. read more

Metro Diner - Bissell meal - Breakfast & Brunch Near Me - Jacksonville, Florida

Absolutely delicious Lauren F was so friendly and on top of everything. Will definitely come back and hope to have her again! 10/10

My first visit to this Metro Diner! It was pretty busy for a weekday afternoon but we only waited 5 minutes for a table for 2 and were greeted by our server immediately once seated. I would've given 5 stars if not for the fact that they didn't have the pot roast that my dad wanted. It literally was one of the featured dishes of the day and they were out of it already by 1230 in the afternoon. I guess it must be pretty good. I ordered the chicken and waffles and it truly did not disappoint. Crispy on the outside, moist on the inside deliciousness served with their tobasco and maple syrup mix. If you've never tried it, you are missing out. Also the waffles are fluffy and yummy topped with their so good strawberry butter! I highly recommend. It is such a large serving, I have enough for another meal. I am looking forward to going back and trying something else from the large variety on the menu! read more

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Metro did a excellent job . I had there Salisbury steak is was very good. Wife. Had the famous chicken a waffles with the sweet an spicy she loved it. It was not to busy waited only 10 minutes. read more

Metro Diner - Salisbury steak special - Breakfast & Brunch Near Me - Jacksonville, Florida

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Used to be one of my favorite restaurants. Tonight I found that we can no longer split a meal because their food now comes proportioned in a bag. We told them to bring it and a plate and we split it ourselves. Shoney's quit cooking at their restaurants and went to proportioned food in a bag, and most of them are gone. We quit going there. Instead of getting 2 deserts here we are going somewhere else to get dessert in fear they are prepackaged in bags also. Also service in evening is nothing near as good as in the mornings. Not very attentive. Did not check on us but one time and I had to ask for checks so we could leave. 3 tables were more than she could handle. read more

We really used to love this place and have been with them since their inception. It's just gone down hill. We've had so many incidents we have over looked such as fried fish fried with cellophane still on it, hoping they were just flukes. No more. Tonight we ordered delivery, Baby back ribs and chicken pot pie. The chicken pot pie was not cooked properly. The chicken was raw and rubbery and the top was browned wet dough. The baby back ribs were microwaved. The slab was a rubbery puck. I through it on the plate to show the texture to my wife. It hit the kitchen floor and bounced remaining all In one piece. The dog approached it but didn't even go for it. There was no sauce yet colored as once sauced perhaps years ago after being cooked and frozen with it. I could not pull a single rib apart. I had to cut each rib with a knife. Never in my life have I ever seen a rib with tough, whiter than snow meat like a chicken breast. I only took one bite. Simply, I'm not eating this! The fries were placed under the slab of "ribs" and delivered in a sealed plastic case so I received wet slimy, limp potato slugs. Im sure they were microwaved with the ribs. A 6.00 fruit cup got me 3 pieces of pineapple rind, 1 grape, 1shaved slice of strawberry, exactly two pieces of cantalope (1 inch) and 1 piece of honeydew (1.5) inch. I also received 1 tablespoon of coleslaw in a 1 cup round container, no lie. Someone is high. Either the day glow haired, nose ring wearing staff or the Corporation who purchased this establishment don't give a damn about us. Whoever made this food saw it, whoever packed this food saw it and let it all go out the door! We're done, Never again! BEWARE read more

Diner ambiance is spot on with fun specials and delicious food. I do wish they would change up the menu but everything they serve is great. The hustle in the viewable and open kitchen adds to the nostalgic diner experience read more

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Great experience!!! Great food, me and my entire family will eat here often. I highly recommend the fish and chips. But the choice was hard with all the great options available. read more

I ordered the Bissel breakfast and it's supposed to come with two eggs scrambled. What I got was less than one, watery and cold. The cheese grits - the cheese did not mix or melt, it was a gross, rubbery mass. I've never had problems with Metro before but someone's cutting corners. read more

Metro Diner - Bissell Breakfast - Breakfast & Brunch Near Me - Jacksonville, Florida

Yum! A traditional southern breakfast complete with grits and biscuits was what we were looking for and Metro Diner fit the bill. It was a bit crowded on a Saturday morning but we were able to grab a seat at the small bar. Our waitress was very attentive and it was fun watching the guys behind the grill work their magic. Will definitely go again if we ever come back to Jacksonville! read more

For some reason the waitresses that I prefer do not wait on me every time. I pay over $15 with tips. The wait for a 2nd cup of coffee for 15 minutes. The waitress doesn't show interest. My budget is already stretched. If I am going to spend over $2,000 per year at the Metro, then service attitude and a friendly smile would be nice. The other 2 waitresses are busy, but, manage to show friendly smiles. Cracker Barrel is sounding like a good place! read more

Metro Diner is the place where you do not know what you're going to get but you are hungry because you can almost get anything here lol. This particular Metro Diner is located at Roosevelt, they have their own parking spot and easy to find. We have been here many times and stopped going. My friend and I decided to go here on a saturday afternoon, I did not know that they are busy and we waited for a table. Once we got our table we waited for a few minutes before getting served, usually they are quick but I guess they were just very busy. I ordered the omellete and my friend order the chicken pot pie. we both like it our order and I kept forgetting to go here since they have good food and the price is actually not to bad. Friend chicken here is really good too especially with the waffle and that strawberry creme they have! read more

Metro Diner - Breakfast & Brunch Near Me - Jacksonville, Florida

We went there due to their 4.5 yelp rating on their corn beef and cabbage. The corned beaf was soo tough as were the veggies. Carrots and cabbage had to be cut with a knife. Chicken & waffles are usually GREAT. BUT tonight the chicken tasted like it was fried in old oil and the waffles were ice cold Strawberry butter did not melt on them. Very disappointed. We eat there a lot and last few times were not good at all. read more

The manager or store manager name Q is very unprofessional to his customers and to his employees. The way he talks to them is not acceptable due to the fact that I'm a General manager myself. He cut off his employee while in the middle of her taking our order. Just because you are a manager or store manager don't give you the right to act macho like you better than your employees. read more

We came back! However, we all ordered something different. I had the crusade French toast with blueberries. It was light and flaky with just the right amount of powdered trigger. We started with the avocado toast with bacon and red onion. Which was not disappointing. He had the chicken and waffles. They were served with a hot sauce syrup, and strawberry butter. The chicken was hot, crispy and juicy. The waffle was a malted waffle, which we always love. Our waitress was efficient, polite, and professional. The atmosphere was all a buzz as it was a Sunday morning. The staff handled the crowd well. It is a little loud in there with so many people, but manageable. No complaints from our crowd, thanks again for your service. read more

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Fantastic food and service! Try the chicken and waffles and don't miss out on the cheese curds! Quaint environment. Mitch does a great job taking care of you. You won't be disappointed!!! read more

I had a good experience with the service. Even though we had to wait, the food was COLD. read more

Metro Diner - Breakfast & Brunch Near Me - Jacksonville, Florida

Great Diner Food! Busy, cheerful service. Love sitting at small counter to watch meals being prepared. The number of meals (sit down and delivery) is astonishing!! Regular Breakfast Diner. read more

Great entrées with the Southern flair. Breakfast is available all day and night. Waffles and French toast are excellent. Best macaroni and cheese I've had it any restaurant and I've tried them all. Excellent !!! read more

This is a great spot for generous helpings of classic breakfast fare. The chicken and waffles is on point, kicked up a notch by strawberry butter and sweet and spicy sauce. The fruity waffle hit the spot and satisfied my sweet breakfast craving and was balanced out by a side order of hash browns. Quick and friendly service and a casual atmosphere. read more

Metro Diner - Breakfast & Brunch Near Me - Jacksonville, Florida

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Nice outside seating on a fall day. Great customer service. Delicious food. Everything came out exactly as ordered. They had peach tea which is my favorite. read more

Great service and food was good. Portion sizes were great for the price. We had food to take home.

Food was served pretty quick. Not bad flavor and a decent size portion. Staff were friendly as well. Place was rather expensive though.

I have tried to keep loving it here for occasional fast diner dishes The Cajun chicken pasta is a big NO and maybe rethink the name for the sake of Cajun chefs everywhere. I added red pepper and black pepper to make it even a little spicy. I have also been disappointed several times over the burgers and fried chicken. Maybe it depends on the day, time, and chef/ cooks But there isn't much consistency. The service is always good. read more

Metro Diner - "Cajun" chicken pasta - Breakfast & Brunch Near Me - Jacksonville, Florida

Another road trip stop. When we looked up a Triple D place to check out, we had high hopes for sure. This place is a mini chain, def not what we expected. The service was great, our girl was very friendly, but this place is nothing to write home about. I had the Metro Club while hubs had the Shepherds Pie. My sandwich was good, fries were ehh. His Shepherds pie was described as average, not his fave. Decent in a pinch, but not on my return to list. read more

Metro Diner - Metro Club - Breakfast & Brunch Near Me - Jacksonville, Florida

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Metro has significantly declined since trying to rapidly expand and this may have been my last stop. Most recent. Fried chicken was cooked beyond recognition and was in edible. Also had a burger....meat tastes frozen and they can't even bother to toast a bun.....just grab it out of the bag. Onion rings also frozen. That seem to be chasing franchise fees and have stopped caring about the customer or quality. They've also dummied down the menu and added things like ribs (um, there is a bbq on every corner with fresh bbq). Sad to see this go, I won't be back.......dont waste your time..... read more

I'm sorry for not coming to Metro Diner sooner but better late than never. The food was so delicious. Good portion size. My waitress, Savannah, was great. Attentive and helpful. The waffle was soft n fluffy, the omelet was thick n full of meat (ham, bacon and sausage). The atmosphere was typical modern diner (at the Roosevelt location). The staff is friendly. It was not too crowded when I went. I saw a lot of coworkers there having lunch, so good place for group outings. Yes, I recommend this place for date night or family outings. Good food, good service, good prices. read more

What a freaking mess was in there at 11:45 tables were dirty only seen one waitstaff and a lot of people waiting no thanks.

With the amount of people you guys just had on the floor there is absolutely no excuse for why we were ignored and passed over for the tables that came in behind us. We came in first y'all look at us and then five or six of y'all continue to just sit and chitchat and you know I'm not do anything in regards to actually serving customers and then five more tables come in behind us and finally somebody goes to get the last people who sat drink order While we just sat there being ignored not spoken to nothing. I was trying to have lunch before I went to work tonight, but thanks to you guys. You totally ruin my day and we were very frequent customers but after this example and the last two times we've been in I'd rather not waste my money on the company who does not care about their customers read more

Food was good Wait staff was really nice Ambience acceptable I would like to try other things only been once. read more

Horrible product, UNCOOKED CHICKEN! 5/12/24 Haven't had metro diner in a while and decided to have it for Mother's Day brunch at home. Where I could enjoy great food, but without the crowd. Well we did an over the phone order for the chicken and waffle family pack to go. $49 before tax We were told it would take an hour, no worries! My husband had picked it and brought it home. I was super excited to have this meal for Mother's Day! We opened the container that in came in to be really sad to see that the waffles were extremely soggy and wet due to the heat from the hot fresh chicken. They put the chicken and waffles in a foiled sealed container. The skin on the chicken was also moist. We called up the location to complain about the quality of our food. We were told we could come back for fresh waffle. But at the point it's late. So we asked to talk to a manager and was told they were all on the line cooking and would give us a call back. We still haven't gotten a call back. To make matters worse! Most of the chicken was undercooked! Like eww. I'm soooo disappointed in the quality of order I received. My young son literally bit into uncooked chicken. So money gone down the drain, Mother's Day was ruined, and stomach is upset. read more

Metro Diner - Undercooked chicken thigh. Got a 12 pieces and only the legs and wings were cooked all the way - Breakfast & Brunch Near Me - Jacksonville, Florida

Visiting my son in Jacksonville and this is one of his favorites! Great brunch food, a lot of tables inside and they hustle to get people in and out but still provide a friendly smile and personal service. I am sorry we didn't get the gentleman's name who served us but he was very entertaining and attentive. Thank you for the hospitality. read more