I went to that branch at Park way plaza to buy the pixel phone, and Taylor Rishling was very…read morehelpful. He took the time explaining to me about the phone. I just want to thank him for his time and for being professional. Thank you

BROKE MY PHONE !!!!…read more i paid $300 for my phone to be fixed , they ripped the foil off my phone and are REFUSING refund. the guy argued and would NOT listen to me and kept arguing. my phone will not turn on it shuts off and nothing works. i paid $300 for my phone to be fixed not $300 to get it back to be broken.

Best service! I came in with an IPhone problem and Chucky was so quick to repair an accessibility…read moreissue I had with hearing aids. While there I enquired about the Verizon wireless network and found it to be an addition we could use. Chucky to care of our needs and was easy to work with. Quality customer service for sure! Thanks Chucky!

Chris provided outstanding customer service throughout my Verizon visit. He was extremely…read moreknowledgeable, took the time to explain everything clearly, and made sure I understood all of my options without ever making me feel rushed. His professionalism, patience, and friendly attitude made the entire experience enjoyable and stress-free. It's rare to find someone who combines expertise with such excellent customer care. Chris is truly an asset to Verizon, and I greatly appreciate the exceptional service he provided.

This cricket store is THE BEST out of all of them I've had cricket for years an most of the stores…read morehave been very accommodating in the past but as of late I've really had trouble finding one that would help me with my issues unless I was spending a ton of money there so I went to MONTES STORE on Washington and he was absolutely fantastic the phone I was trying to connect didnt work for cricket so instead of trying to sell me a new phone he gave me a number to an inexpensive phone repair store and I ended up only SPENDING 45$$$ INSTEAD an it's all thanks to monte I was super stressed so thank you for saving the day !!!

My cell Battery was changed as I awaited, I only got 30 days warranty but it has sustain me for…read moreseveral years now, I will go bk

Very happy with my repair for my iPhone 16 Max Pro called Friday to order OEM original rear glass…read more They ordered the parts came in Monday 45 minutes to install professional kind answered all my questions definitely will go back if I have anything else I need to fix. The pricing was very good.

Timely and competitively priced. The gentleman who I worked with had a terrific turn-around time…read more(got me in same day & 1 hour repair time) for my son's cracked iPad screen. He had great advice about cases and no pushy upselling. I highly recommend.

I had a full length crack (I thought) in the front of my cell phone but didn't recall dropping it…read more I used my Verizon claim process and it told me to go to UBreakiFix. I got the paperwork for the Santee store and went there. The tech said it looked like a scratch on my screen protector (very thin hard plactic sheet inserted on top of the screen). He asked me if he could remove it. Lucky for me, he held it up and the scratch was NOT the phone, it was on the protector. He said no charge. He asked if I wanted to replace it and I said yes. I paid $20 for the new plastic protector and the other tech installed it. I was really pleased and the service was good. Both the techs were helpful.

I brought in my iPhone 14 because my rear camera had totally stopped functioning. They ordered the…read morepart for me right away and it was shipped by the next day. They fixed my camera in under an hour. It was about 190$ in total which is still far cheaper than what Apple would have quoted me. Overall very happy.

Awesome. I took my…read moredead Chromebook in, and met the woman and man there, Zay and Russell. She said to diagnose the problem was free, which was great since sometimes they charge you to just look at it. I left it with her and went back to my car where my kid wanted to show me a clip on her phone, so we did not leave right away. About 3 minutes later, Zay came runnning out and said that Russell had already diagnosed the problem...it was a worn-out AC power cord and he had another one that would work. They charged me $20 and I was out the door with my fixed computer, happy as can be. No I ask you...where the heck can you get that kind of amazing service? At All Star Computers!

All Star Computer Services out of Jamul came out to my house and did a fantastic job yesterday…read more(8-21-2025). I was pleased with the advice and honesty that the computer tech (his name is JJ) gave me. He is very professional and careful with what he does as he backs up everything before he starts to make any changes to your computer. I was very happy with his knowledge and service, and the prices were reasonable. I will highly recommend All Star Computers to all my friends. Larry S.

I went into the UPS Store in Santee this past week totally stressed out because I was by myself and…read morehad a car load of packages to unload and bring in. When I got inside with the first bunch I was greeted by a nice young man with the BEST smile named Randy! I explained to him that i was going to have to leave a pile of boxes & then go out to my car & go back & fourth until I was done. Randy immediately said, "Let me help you!". He followed me out to my car & took the biggest stack & helped me get it all done at once!!! Randy is an absolute GEM of an associate & i will be back to this location for all of my shipping needs because of him!!! Thank you, Randy! You truly saved the day--and your kindness was very much appreciated!

Always excellent staff who work as a team to ensure quality packaging. UPS does a great job. The…read moreSantee store is highly regarded. If you're a Vons shopper, this location is close by. The staff here is hard-working. They do their best to accommodate shipping requests. Additionally, they help customers with Amazon returns. The staff is super patient. The store has self-return stations, too. The staff are wonderful people with the best attitude. Never a bad day at this store. The staff runs the store efficiently. They deal with the public in the most professional way!

Just witnessed Peak Entitlement™ at the FedEx copy center…read more I'm calmly getting help from one of the clerks when this woman materializes behind me, immediately heavy-sighing like she's been stranded there for 47 business days. She'd been there all of a hot minute. ONE minute. Yet somehow the inconvenience was just radiating off her irritated face. Instead of walking up to the counter like a functioning adult, she starts talking directly to the clerk who is actively helping me. Bold strategy. I slowly turn and give her the kind of glare that, in my imagination, shoots laser beams. Sadly, only in my imagination. She doesn't get instant royal treatment, so she wobbles up to the counter, to a register that is not even open -- fully ignoring the fact that there is a line -- and demands to be helped. Ma'am. Everyone here is clearly busy. This is not a private concierge service. Eventually a clerk goes to assist her and directs her to drop her picture into one of the input trays... which just so happens to be attached to MY printer station. She barges right into my space without a single "excuse me," "sorry," or "can I just sneak by?" Nothing. Not even eye contact. Just pure bulldoze energy. I immediately comment, "YIKES," and snatch up my tax documents before she brushes against them and sends my entire financial life onto the floor. Lousy lady with no sense of personal space. Zero common courtesy. Zero situational awareness. Just aggressive impatience wrapped in entitlement. She continues acting annoyed while being actively helped. I'm watching her like... does she hear herself? Does she see herself? Because it's giving toddler-in-a-grown-huge soggy body demanding to be helped while others are waiting patiently in line My clerk, sweet angel that he is, thanks me for being patient. And I say -- loudly enough -- "Of course. You guys are busy. Patience is a virtue. I can't just walk in expecting everyone to drop everything for me." When she finally left, I told him, "God bless you all for your patience dealing with... that." They handled her with way more grace than I would have. I would have threw her sh@t out of that place and told her to get the hell out Anyway. Glad I won't have to see any more inconsiderate blobs of Santee today. The whole interaction gave me enough rage-fuel to power a small city, so now I'm off to burn it off at the gym and prevent myself from turning into an ugly impatient and inconsiderate low class person like that fat lady. Huge kudos to the young employees who continued to remain calm with this moron and continued to be respectful. That was great customer service. Look people, don't go to the store and expect service in a heartbeat. Even though it didn't "appear busy", these guys were all working and moving packages, scanning, multi tasking. Here's some advice for all you entitled Karen's and Kevins.... don't go anywhere acting like you're in a big hurry and expect everyone to hop skip and jump for you. Get out of the garbage cans and learn how to treat people in the costumer service department with respect. What I witnessed today, these guys acted opposite of what some lady complained about with this "James" employee from another review. I would absolutely not be surprised at why this person might have lashed out, with what I witnessed today with that inconsiderate nasty lady today spewing all kinds of negative energy.... That is the kind of crap that can push people from being patient and calm to frustrated and angry. So don't go there already in a bad mood. Get therapy but stop being rude to these employees. The clerk who helped me was extremely cordial, helpful and communicated with me very professionally.

I requested a single photo copy of a vital document. The quality of service was par, mostly had to…read morefigure out on my own. If you make a copy, sent from your phone to their email, prepare you wait over 5 min before the code is sent. I would do this beforehand. Next, if you print something and it doesn't come out right, you lost .84 cents per copy. You have to pre input your card before you make any copies.