Jesus (Jesse) is outside and standing, which makes him outstanding…read more Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month

Best storage facility I've ever used. Managers have been wonderful over the years, including Anita,…read morewith her great sense of humor and knowledge. Security is not BS here. Sneak in behind someone at the gate, and expect your unit's alarm to go off, with the caretaker coming by in two minutes. Good pricing, especially for drive up units. Only negative is sand. Place is in the wind belt and you will get sand in the front two feet of your external door unit. Small price to pay for the location, great service and prices.

Just moved so I no longer needed my storage but Paul and Manny were AWESOME ! They were so helpful…read morein getting my storage and in closing it out. The facility was always super clean and I believe was air conditioned and never did I see any bugs or anything which was such a plus for me. I recommend them to anyone bc the staff are super nice and friendly and always answer any questions you have ! Staff and facility are definitely a 10/10 !!!

I recommend self pouch storage Mark and Britney were very…read morehelpful Made the whole the whole process easy .

Clean! Simple process to rent. The fact that they let you…read moreborrow the truck is so amazing!!! Very reasonable prices for their facilities.

Ms. Arlene and Mr. Greg from the front had the best service Ive had! Super friendly, informative,…read moreand professional. Had no issue with anything during my time using their facility, definitely would recommend!

I would strongly caution anyone considering SecureSpace, particularly the Brea location. My…read moreexperience with this company has been absolutely awful and the way they handled a very simple move-out issue felt incredibly predatory and scammy. I rented two units here and moved out of one of them in July 2025. Before moving out, I did exactly what a responsible customer should do. I called BOTH SecureSpace's main call center and the Brea location to notify them I was leaving and specifically asked what I needed to do to properly close the unit. I was told that a move-out notice had been placed on my account, my automatic payment for the following month was turned off, and that all I needed to do was make sure my belongings were completely removed from the unit. I followed those instructions. The unit was completely empty. The ONLY thing left was the lock that SECURESPACE PROVIDED. Then SecureSpace attempted to charge me for AN ENTIRE ADDITIONAL MONTH because that lock was left behind even though not one person during either of my move out conversations told me that the lock needed to be returned to the office. When I called the Brea location to explain this obvious miscommunication, instead of trying to resolve it, management immediately escalated the situation and threatened to send me to collections. I then contacted SecureSpace's call center, explained everything again, and was assured that the charge would be removed and that it WOULD NOT be sent to collections. I trusted what their representative told me and moved on. Nearly a YEAR later, I checked my credit report and discovered that SecureSpace had sent the charge to collections anyway. I received no meaningful warning that they were still pursuing this balance after telling me it had been resolved. I had no idea there was a collection account until I found it myself on my credit report. The collection damaged my credit rating, which had previously been Excellent. I have since made repeated attempts to resolve this directly with the company, including sending SecureSpace a detailed FORMAL WRITTEN COMPLAINT explaining the entire situation and requesting that the collection be recalled and removed. Weeks have now passed. NO RESPONSE. I have given SecureSpace multiple opportunities to correct this privately. They have chosen not to respond, so I am now documenting my experience publicly and pursuing the appropriate consumer complaints and other remedies available to me. Please be extremely careful when renting here. THE WORST customer-service experiences I have ever had.

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

Judy was extremely helpful in helping us choose the right storage unit, and her recommendation for…read morea temperature-controlled unit made a big difference while moving during the heat wave. The facility was clean, well-maintained, and secure. Barbara was also very helpful and prompt with our email requests. We truly appreciate the excellent customer service from both Judy and Barbara and would definitely recommend this facility to family and friends!

First of all, it's been yrs since I had to rent a unit and experience wasn't all that great…read more But here at Storage Outlet, Barbara made me feel welcomed. I came in hoping to see a unit and she showed me one on the size I was looking for even though she was helping out another customer, mind you she was the only person working. The facility is very clean, well maintained and secured. Cameras everywhere and no foul smell walking in the building to the unit or outside. So, if these things matter to you then this is the place for you.

Chris the district manager is a super nice guy! And the front desk gentleman is very helpful and…read morekind. I would definitely recommend this self storage company to anyone!

Have been a loyal customer here since COVID times. No issues for many years. But in this past year,…read morethe valuables in my unit were stolen. Almost any lock can be picked by the way, just look it up on YouTube. I'm giving it 3 stars still because the service and unit itself was fine, but the security is now not-so-fine. No issues w staff.

The staff here are extremely friendly and professional. Good prices and clean units. Exactly what…read moreyou want for storage units.

Reasonable, clean, well lit and friendly front desk. They have a nice discount on first three…read moremonths. Thank you!

A good place to store your valuables in a convenient location for all local residents of Anaheim…read moreand Fullerton cities. Convenient hours and customer excellent service.

I been renting a parking space for my trailer for over a year.. Rosa has always been super friendly…read moreand helpful whenever I had questions or need anything.. They keep the facility clean I have never had any problems with my trailer park there. Keep this place in mind ever need a parking space the prices are very reasonable..

Was helping a family member who needed to find a storage facility that was open on Sundays, and…read morePublic Storage in Fullerton was one of the very few storage spots that were open. We called 30 minutes before closing and they quickly assisted in signing us up and getting us in just before closing. Some businesses treat you like a pest as it nears closing time but not this location. They were even friendly when I had to call back to get assistance in finding a way into the storage unit. Not certain how their prices stack up against other storage sites but I felt that $180 a month wasn't terrible for a unit the size of an average bedroom. I also like how you don't have to sign any contracts, instead you pay month to month.

Not clean, unfortunately all my items were dirty and soiled with rat feces and urine... I had a…read more$5000 bed in there that got completely ruined! I let them know of the problem. I even took pictures, but nothing was ever done..., I cleaned it myself only to have it get infested again. And no, we don't store food items... Who does that!?

A very clean, friendly and Helpful staff. I couldn't ask for a better storage. They care about…read moretheir tennants, 1000 times better than my previous storage. My previous storage was a total nightmare.

We closed our high end store 3 years ago and trusted this place to protect our merchandise, We got…read morebehind our rent and deprived from entering the units. Upon negotiation with the owner we came up with 7,000 and we were aloud to vacate. Upon opening the units I was shocked and became very depressed. Every box and every drawer was gone through. Many boxes went missing and other items broken. Who ever dd this had authority or was related to the storage since they took their time to choose the items very carefully. This happened over a period of time and it was well planed. I don't recommend this place to any one. **I HAD FAITH IN ALL SIZE STORAGE THINKING MY PROPERTY WAS SAFE** ***THIS IS VERY HARD TO DEAL WITH AND I WANT TO WARN OTHERS***