I have nothing but the highest praise for Merry Plumbing, from start to finish. My initial phone contact with Emily was great--a pleasant conversation, with all questions answered quickly and fully, both hers to me and mine to her. Two days later, plumbing wizard Hector was at my front door exactly when he was expected, and took care of my (relatively minor, but important to me) plumbing difficulties. Hector was a pleasure to deal with; he got the job done quickly, thoroughly, and without laughing at my very basic questions. I'm hoping for no more plumbing hassles in the immediate future, but if they do pop up, my first call will be to Merry Plumbing--and I know things will be handled immediately and completely. Thanks, Merry Plumbing! read more

Very disappointed and not helpful I'm a Realtor and contacted Merry Plumbing during a buyer's inspection contingency period because we needed an estimate for an issue with low water pressure. When I initially called, I was told the plumber was going out of town the following day but would provide me with an estimate before leaving. I followed up the next day, only to be told by the receptionist that he had already left for vacation without completing the estimate. I asked if perhaps a supervisor could help provide an estimate. The receptionist rather flippantly said maybe he could get to it Monday (this was Friday) and said she would get back to me. I never heard back and, because of the timing of the inspection contingency, I was essentially left out of luck. What was even more frustrating is that another plumber we ultimately called took a look at the issue and immediately identified the problem: the water valves were only halfway open. Once they were fully turned on, the water pressure was completely fine. It was a very simple fix. The Merry Plumbing technician completely missed this and instead suggested that the low pressure might be due to hard-water buildup. The lack of follow-through and the failure to identify what turned out to be a very simple issue was extremely disappointing, especially given the time-sensitive nature of a real estate transaction. Based on this experience, I would not use them again. read more

I met Todd today at Ferguson Plumbing supply, and he was extremely kind and explained to me how to fix my toilet. I really appreciate that and whenever I need help on a larger project he will be my first call. Thank you! read more

I had a slow plugged toilet and they did nothing. He kept flushing it and saying nothing is wrong. Charged $70 for the service call. It's plugged up again. read more

***PLEASE REVIEW AND CONSIDER CAREFULLY BEFORE DECIDING TO HIRE THESE GUYS*** Merry Plumbing GOT RAW SEWAGE ALL OVER OUR WOODEN STORAGE CABINET in our garage, containing many of our family's belongings, including family heirlooms, artwork, children's toys and books, brand new exercise equipment and BBQ equipment, etc. This was when they were working on (snaking) a neighbor's sewer line in our building's underground garage, which was inches above our wooden storage furniture, but the plumbers didn't bother setting down tarp or any protective barrier, so the raw sewage blackwater got all over the cabinet, which immediately started to soak up and be saturated with the sewage - fecal matter, urine, bodily fluids, and whatever else. After they were done with the plumbing work, they left without cleaning up anything at first, until I flagged them down when they were about to drive off in their work van and confronted them about this. After arguing and denying for a few minutes, they begrudgingly went back down to the garage and started to wipe up what they could, but by that time half of it had soaked into the storage furniture's top, parts of the side boards, its doors, and some sewage also got inside the cabinet and came into contact with some of our items. When our HOA and I contacted them to address this problem, saying that the damaged areas were not probably repaired, cleaned, and sanitized, they said that they felt that "no further action was necessary," and refused to do anything further. I'd like to add here that it is absolutely absurd, backwards, and laughable that the guilty/responsible party is the one making the decision on whether they should be responsible to take care of damage that they caused. That's like letting a convicted felon decide whether he "feels" he should be sentenced and punished for the crimes that he committed. The attached photos were taken before the plumbers begrudgingly wiped up the mess (upon my confronting them about it). Merry Plumbing's argument is that they DID clean up nevertheless, and the area no longer looks like what's portrayed in the photos, but my counterargument is that my storage cabinet is still saturated with raw sewage, which is a serious public health concern and biohazard, and can cause serious illness. This is absolutely disgusting, both literally and figuratively, that these people running a supposedly reputable business would not take responsibility for something that they did/caused, and do the right thing to rectify it. Merry Plumbing seems to have good reviews in general, but I found out the hard way that if they screwed up and innocent people's, including young children's (I have a toddler, which means nothing to them, either) health and safety are at risk due to their failure, they have no problem walking away from it and refusing to do the right, proper, and decent thing. I am choosing 1 star because that's the lowest Yelp would allow on a review, but truthfully, I would give them negative 5 stars if I could, and this business establishment should be investigated, fined, have their license revoked, and shut down, for these types of reprehensible and reckless business practices. read more

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I wouldn't recommended them because they lied multiple time and overcharged me. I wish I stayed with Roto-Rooters. Firstly, Merry Plumbing lied and said they knew where my pipes were in my condo building to get my business. They spent 3 hours looking for it, left the work incomplete for a couple days, and then charged me for it. I had to fight for them to remove the first wasted day off the bill, and they just reworked the bill so that I would still pay what they wanted. Roto-rooters didn't charge me for looking for the pipes. So I would suggest them over Merry Plumbing. Secondly, they said they would only send 1 plumber, but sent 2 anyways without my consent and overcharged me for that as well. read more

My parents had a small leak in the kitchen and called Merry Plumbing. Merry was punctual, friendly and honest. They were knowledgeable and easily fixed the leak. They also charged my parents a fair rate. read more

Definitely would not hire. Our experience was poor quality work, and unethical staff.

The worst plumbing experience I've ever had. To make a long story short in February we had backed up drains in our office. We called Merry plumbing they came out and they cleared the drain, @ 1-2 weeks later backed up again, they came out and instead of using the two wash outs one in the bathroom and one just outside the back door , this plumber decided to lift the toilet up off the floor to clear the drain and when he did he broke the bracket that was cemented in the floor, their quote to fix what they broke was around $1000. Needless to say I said no to the additional charge. I hired a local handyman who came out , chipped the old bracket out of the cement and added new cement and cemented the new bracket in the floor and reinstalled the toilet seat for $175. If that wasn't enough fast-forward a few weeks later and we have a stoppage again they came out and this time they said they cleared the pipes all the way to the street 40 feet. Six weeks later we've got another stoppage! So now I've had four sewer back ups /blockages between early February and May 6th. ( 3 months) I called Merry plumbing back and they said they were not going to come out under warranty and if we wanted to have it done "Right" it would be about an additional $1,000.!!! (why didn't they do it "RIGHT" the first time ?? ) the first three times they said I had roots and they just cleared it enough to get the water to run and not to clear all the roots out!! (WHAT!!) I had already paid them $605. to clear my lines and have the privilege of them breaking my toilet I was not happy! I looked on yelp found a different plumbing company they came out within the hour. I told them what had been happening. They decided to put a camera in the sewer line to find out why this keeps happening. The camera showed a blockage at 15 feet from my outside washout drain and they suggested we clean the line thoroughly which I agreed for them to do. Total cost $375. When they were done they put the camera in the sewer line to show me that my sewer line was clean all the way to the city drain. Merry plumbing told me they had cleared my line all the way to the middle of the street to the city hook up. I absolutely would not recommend Merry plumbing . In the 45 years that I've owned this building I have never had an experience like this. If I could give them -5 stars, I would. read more

I had become frustrated with my other plumber continually failing to fix an issue on the first visit so I asked a friend what plumber he used and he suggested Merry Plumbing. I had a leaky hose bib, a non functioning water main valve, and a pin hole leak near by in the copper pipe going to my sprinkler system. Merry Plumbing exceeded my expectations every step of the way. They started by having me send photos of the problems then I got a call from their supervisor to make sure he completely understood the job. He picked one out f his most experienced plumbers, Quentin, for the job because it was semi complex. Quentin showed up on time with an apprentice plumber. They completely the job perfectly and in less time than had been estimated. Because of that the job also came in under the initial estimate. The completed work product was outstanding and Quentin impressed me with his knowledge, motivation, and his professionalism. Because of him, Merry Plumbers are my new plumbers for this residence and I will use them for my rental properties as well. In today's world it was refreshing to find someone accomplished at their trade. Everyone I talked to at the company was nice. read more

My drain had a backup and so I called them out. The drain is partially open. The person came in I filled the water up in one side of my sink let the water down and the water comes up on the other side. I showed it to the plumber, he puts down the snake for 10 mins. I filled the water up again it comes up on the other side. The plumber puts down the snake for 10 mins then he tests the water and said it was good and leave. I filled the water up again it comes up on the other side. The next day I had soup bubbles from the upstairs come in my sink. Merry Plumbers had to send another person to come snake the drains. I really don't know why their workers don't try to do the job correct the first time. read more

Dishonest pricing and hidden fees. Had a dripping faucet in bathtub. Called Merry plumbing , plumber needed to replace hot and cold delta cartridges. He went to Ferguson plumbing supply to buy them. He showed them to me before putting them in , they are the standard cartridge type that cost $15 to $20 each. When he finished the faucet was still dripping. When I pointed this out he said it would stop in awhile, I was skeptical but he said to call him back if it still dripped. It never stopped dripping, not as much but still dripping. Called him back , he did the same thing and it still dripped . He explained that was the best he could do , that it was an old faucet. Then I got the bill. $190 for 1 1/2 hours of labor - at $23.50 per quarter hr -which equals $141 147.59 for parts plus $14.02 in tax. I understand you pay a premium when they supply the parts , but they should have cost around $50 with the mark up. I was not given the old parts nor was i shown the bill from Ferguson Plumbing Supply. $18.00 for a Truck Operational Surcharge - I have never heard of such a fee. They are charging you because they use a truck? Maybe I should have asked them to drive a car ,would that have been a $10 dollar fee? Was not given the option. $42.50 for labor for the return visit to fix the drip that was still dripping after he left the first time. Most plumbers have a warranty of their work for 90 days $10 Covid PPE surcharge. Of course , you are charged for plumber to wear a mask to protect himself ! It's a county mandate , everyone wears a mask but not everyone charges you for it. --$50 So Cal 911 Coupon. Now they give you a $50 coupon to make you feel better after all this. Lets Add it up.................................$190.00 labor $147.59 parts $18.00 Truck operation $42.50 labor return visit $10.00 Covid fee $14.02 tax Total $422.11 Oh yes the So Cal 911 coupon ---$50.00 to take the sting out Total now is only . ...... $372.11 Not a bad price for a faucet that only drips a little. Also everyone is very nice. read more

Gus Contreras was the plumber (at Merry's) who worked in my apartment. He showed up on time and fixed the problems with my kitchen sink water and bathroom sink drain stopper in no time. He also identified another issue which was fixed the same day. Great, efficient, fast service. Strongly recommend! read more

Eduardo was excellent! Very professional, super knowledgeable, and got the job done efficiently. Our association (condo) uses Merry. They've been vetted by the top management company in our area and that's not an easy bar to pass. Great service, respectful experts. Phone service/ appointment servicepersons were great, too. read more

From the wonderful Rosie in the office to the technicians, 5 stars across the board. Very responsive, friendly, professional and legit. These people know what they're doing. I had been concerned after another plumber told me my sewer line had to be replaced and had quoted $5000 for the job. Ernie Macias and his partner took a thorough look and said it looked to be in fine condition and nothing was needed. I have them in my phone now and will call them if and when I have any plumbing needs. Thanks Merry! read more

Thank you Shane for helping us out so quickly with your expertise in plumbing. Saved us from tearing out our shower.

Todd at Merry Plumbing was able to come out, same day, as I had an issue with my kitchen sink. He identified the problem and was finished very quickly. He was very nice and knew exactly how to fix the issue. We will absolutely use Merry again! read more

When Merry Plumbing showed up at my home to quote me on some repair work I asked the plumber to put a mask on before he entered my home and he refused and laughed in my face. I've never been so disrespected by a service worker who expected me to pay them. read more

Their plumber did not use a drill, razor or utility knife to open the dry wall to access the plumbing. Instead he bashed a hole in the wall by forcefully breaking it apart by slamming it repeatedly with a wide jaw large adjustable wrench. Then, because he didn't have the right tool on his truck, he cut out a length of perfectly good pipe, to access the small leak from the pipe next to it. The plumber who was with him balanced a tool on the edge of a second hole, bashed through the garage ceiling, and it fell nearly hitting him in the head. He avoided that by batting it away with his hand. As a consequence, it flew across the garage straight into my car leaving a dent on the hood. There's more. Perhaps you would do better with a different company. read more

Two of their plumbers collaborated on a proposal for two fixes that would have cost thousands of dollars of unnecessary repairs. After hiring our previous plumbers they solved our problems and provided fixes quickly and economically. Either the Merry Plumbers were incompetent or greedy......... or both. I lean toward incompetent. read more

William from Merry Plumbing did an excellent job taking care of our plumbing problem. He quickly diagnosed the problem and advised us as to needed replacements parts, which he indicated were still under manufacturer's warranty - - something we wouldn't have known without William's expertise. As soon as the parts arrived, William returned and quickly and efficiently installed them. From the first phone call to Merry Plumbing to the final resolution of the problem, we received efficient, respectful and effective service. We highly recommend Merry Plumbing and their expert employee, William. read more

We recently moved into a new condo and one of our kitchen pipes started leaking, and as luck would have it, this happened on a Sunday. We were in a desperate state and called Merry Plumbing. JULIO came out within the hour and SAVED THE DAY. He was so professional, informative, and pleasant. We are so relieved and thankful it is all resolved. read more

Been working with these guys for over 15 years. They've helped me with everything from sump pump installation and maintenance to drain servicing. Always highly knowledgeable and fairly priced.5! read more

I had a toilet that was clogged so I called to make an appointment with Merry/San Marino Plumbing. I asked how much would it be to send someone to unclog the toile, they told me it can go up to 400. The plumber that they sent was not able to fix the first day so they 2nd day they sent two plumbers. The 2nd day, they broke some kind of pipe and went to Home Depot to buy another one. No one kept me informed as to what they were doing, no one call me to tell me if they have encountered any problems, they left without leaving a receipt or a detailed note as to what they did. They just told my mom that they were going to mail a receipt. I got a receipt 4 months later for $1,138! read more

Juan has been my go to plumber for at least 5 years and I trust his skill and judgement. The other plumbers from Merry have been very professional too but I have had Juan do a lot of work for me at multiple houses. He connected a gas line to my backyard and advised me how to take care of it. He has also installed water filters and water heaters and I got compliments from other contractors in the his work! Many thank to everyone at Merry read more

I own a unit in a condo complex, and a tenant called me to report two issues: (1) a sink with odor when water is used in the sink and (2) leaking shower and tub. I initially reported the issue to my HOA in May 2016, and my HOA recommended and contacted Merry Plumbers, who they used for the apartment complex. No one responded. Subsequently, I followed up with the HOA (who are very responsive) and they were surprised to hear that no one contacted me. I was informed that they immediately had requested that the company follow up with me to schedule an appointment. They obviously had not done that. Several calls later and two months later, "Larry" finally stopped by my unit to check out the odor problem, while he was already at the property. He was in a hurry and was short on time, and was not able to diagnose the issue in the 10 minutes or so he was in the unit. We rescheduled a follow-up visit to investigate. The second follow-up visit occurred, and while he was able to say that a part was required to address a leaky shower head (separate issue that came up during the visit), he was not able to diagnose the problem with the sink odor or come up with what could be causing the issues. (He did take a sample of the water that "didn't smell" to see if anyone in his office could figure it out. Unfortunately, he also left the bottle of water in the unit and didn't take it with them so who knows what his coworkers would've said). He also couldn't say when he could come back to fix the shower head or look more into the sink issue because of his schedule. This visit also lasted approximately 10 minutes. Frustrated, I called several local companies and reached Bubbles Plumbing & Electrical who immediately diagnosed the problem over the phone. (I actually got calls back from other plumbers and they were able to immediately diagnose the sink problem as well). They set up an appointment, visited the unit, and immediately fixed the problem within 24 hours. Bubbles Plumbing & Electrical, charged me only for parts and labor, and not for the visit out to the unit. Quick, prompt service and diagnosis of 2 issues totaled a reasonable $275.00 (no minimum service charge). Let's contrast this with Merry Plumbers. Today I got the bill in the mail from Merry Plumbers for $104.00. I called to ask about the bill because "Larry" did not diagnose the original problem or fix the leaky shower head. While the lady was nice enough to waive the "$14 truck operational surcharge" (which seemed like the RIGHT thing to do since he was scheduled to already be at my apartment complex the day he stopped by the unit), she stated that the $90 minimum service charge was required - IRRESPECTIVE IF THE PLUMBER ACTUALLY DIAGNOSED THE PROBLEM OR DID ANY WORK. My experience with Merry Plumbers has not been merry, and I will never use them again. Only use them if you wish to conduct business with folks who have questionable ability to timely respond and schedule inspections and technicians who apparently do not have time to really try to pin down/narrow down the potential causes of a plumbing issues. In fact, per my conversation with their office today, they can bill you the $90 even if (1) they are there for 10 minutes and (2) even if they cannot diagnose the problem and come up with any recommendations. read more

We have used Merry Plumbers for 30 years. A few years ago, they changed ownership, and it has been downhill ever since. This year, they wanted payment at time of service instead of billing. Now all they seem to do is charge too much, not do the work well, and repeat work on the same item that was supposedly already done. We now have a new plumber. After thirty years and patience with the downhill slide, what a shame. read more

Had a leak in the upstairs bathroom. Contacted Merry Plumbing and they scheduled an appointment the very next week. Ernie came out and did a fantastic job! He was very informative of what work needed to be done and also provided great suggestions. If I have any plumbing issues, I will definitely use them again and request for Ernie! read more

Julio came to our house to fix a very leaky kitchen sink. Turned out we needed to replace our faucet. Not only did he go find us one, but the old one was a huge pain to remove. He went above and beyond and now our faucet is working better than ever! read more

Quality work from Julio at Merry Plumbing! They've been out a few times to take care of various plumbing issues and are very knowledgeable. Will continue to be my go-to. Thanks! read more

Water softener tank went out - bought a new one & contacted Merry to come out & install in a few days - no rush, right. Before they came out our tankless water heater went out too! Juan installed the softener & tried a fix on the water tank (to no avail). We rushed out to get a replacement & worked with April in the front office - she rearranged schedules so Juan could come out the next day & install the water heater. We're back to being able to shower ! read more

If there were a lower rating I would select that. Our water heater went out on the 4th of December. Merry plumbing show up for diagnostics on Monday the 5th. Heating elements were shorted out. On the 6th elements were replaced but still no hot water. Plumbers blame the circuit breaker. 7th electrician arrives and finds the circuit breaker ok, but one wire at the tank disconnected. Dec 9th, plumber returns to turn up the thermostat, warm water for 15 minutes. No hot water by middle of the week. They tried again to blame this on electrical, but Electrician came back on the weekend of the 17th and verified that electrical was fine. I would love to continue the detail but I think you get the point. Plumbers return again and again except for the holidays and at their convenience, replacing the unit on December 24th without success. On the 27th of December they discovered the real problem: a leak under the floor which emptied the tank and burned the electrodes as well as raised the electric bill astronomically. They can't diagnose a plumbing problem! Different plumbers came and fixed the piping on Dec29. Merry came back 7 times between then and January 12th when the problem was resolved. Management at this company doesn't care about your needs or your suffering. My family of three lost all of their seasonal holidays and had to boil water for baths and dishes read more

Twice this company has failed to properly diagnose a problem. Like many, I have had to use them because of the building, but never again. Their communication is inconsistent and it seems they'd rather make up a reason for a leak, rather than actually finding and fixing the problem. The billing is exorbitant for simply using their imagination. read more

Julio went above and beyond today in performing plumbing maintenance for my home. He did some construction work too! I needed some new ceiling tiles installed from Home Depot due to a prior AC plumbing water damage little did I know that they had to be cut to size to fix the narrow hallway. He spent at least an hour sizing them and ensuring that they were installed correctly. He could have referred me to a construction guy since this was beyond the scope of his work but he helped me regardless. He was pleasant and professional. If you need work done please ask for him. read more

I recently used Merry Plumbing for an emergency service since my HOA has a contract with them. They came quickly and solved the issue in a very reasonable time. Robert was wearing a mask all the time while explaining to me possible causes of the problem. After this positive experience, I scheduled two more visits with Robert for the work that was delayed for a long time: a replacement of a garbage disposal and a bathroom sink faucet, and drain cleaning. This additional work confirmed my already very good experience, and I would recommend Merry Plumbing and Robert for a reliable and safe plumbing service. read more

We tried Merry Plumbers on the recommendation of a friend. The plumber tried to snake the kitchen sink without removing the J-pipe. I told the plumber the J-pipe isn't clogged, but the plumber said it would be easier this way. You could hear the snake kinking in the plastic J-pipe. After wasting 10 minutes he finally removes the J-pipe. After clearing the clog he quickly reassembles the drain and he appears impatient to leave. He doesn't even test the pipe for leaks. I see the leak the first time I try to use the sink. He had crossthreaded the flange on the J-pipe and water is leaking all over the floor. Professional work? NOT!!!! read more

Most dishonest company I have ever dealt with. I am forced to use this company due to my HOA and I am now stuck with a $140 bill for some plumber who did absolutely nothing to fix my drain. It's so depressing when businesses stoop this low in quality. Absolutely terrible and shady. read more

My bathroom drain was slow and I called this company because my apartment complex primarily used them. When I called them out, the guy removed the pop-up drain cap and washed it in the sink. He tried to convince me that this was the problem when it was not clogged at all. In fact, there was no hair on it, only slight residue. Secondly, he put a snake in the drain, turned it on for 1 second, pulled it out with nothing on it, and turned on the sink. The water was draining EXACTLY the way it was before. He proceeded to try and convince me that the drain was working MUCH better than before. I disagreed with him but he kept pushing. I am now stuck with a hefty bill for someone spending 5 minutes on my drain and not making any improvements. One star because I had to give something. This may be due to an experience that reflects one of their plumbers but after reading all the reviews, it looks like there is a problem with the entire company. read more

Don't use this company unless you want to get the runaround and never have your problem taken care of. I talked to the a/c tech on the phone to set an appointment. He came out and did a few things and didn't fix the problem that I discovered later that day. After several calls, he never came back. I got a bill for $147.50. Don't use this company. This is my first review on here. I usually wouldn't take the time to write one, but in this case I felt I needed to. Take your business elsewhere. read more

I had my main drain done recently and it cost a pretty penney and then there is no gaurantee and it is back up again. the guy was really nice, i thought, but I was quoted one price and of course charged higher because it took him longer than expected? My fault or his who knows Looking for a plumber who cares... read more