Sam and Jesus installed our water softener. They were on time and very professionals. Installation was beyond our expectations how clean and lined against the wall to perfection. I recommend LifeSource for A to Z read more

LifeSource Water Systems - Water Purification Services Near Me - Pasadena, California

Life source installed this system a little over a year ago. I love everything about it. Extremely happy. The best part it I don't have to keep changing salts. Recently I had a little problem with my plumbing and Freddy Oliveros went above and beyond to take care of it. I am very pleased with the company and the system and their Sevice . Thanks Freddy. You were the best part of this whole experience read more

Alison / LifeSource Water, Thank you for the deflective and unethical response. Your website is clearly stating that is "acts" like a water softener. Look at my additional photos that prove this is on your website. I have your Ultimate Package and my home has horrible hard water. Your company is committing FRAUD by lying to the public with the statement of "Tests show ScaleSolver is more effective than water softeners." I guess you have no clue what is on the lifesourcewater.com website then. Your website specifically is stating it reduces hard water and it reduces scale buildup. Furthermore, you are comparing your overpriced shitty product to a real softener and stating it is like one! See photos. You are FRAUDULENTLY MISREPRESENTING your product, and this is clearly on purpose and by design. 1. "Tests show ScaleSolver is more effective than water softenters". A direct quote from your website. Quit LYING that it is not a water softener and just a "conditioner". You are comparing your ScaleSolver Product directly to a water softener! 2. I see that part of your deflective strategy for this hardness issue that is clearly a problem for your company is to hide behind your technology. Get some ethics and do business better if this is your disgusting strategy. I have ready other reviews on BBB and that is how you are clearly running your business. 3. The BS statement of how a chemical reaction forms micro crystals whereby the minerals DO NOT ADHERE TO HARD SURFACES is not true at all. My dishwasher and everything in my home have hardwater damage from this shitty system. 4. Here is a thought. Maybe do not sell your products to homes in areas with very hard water. I guess this would be to ethical. If I were you I would do the right thing as I will be taking this to small claims. Americans are sick and tired of the shitty lying grifters that thieve and fraud us. read more

UPDATED 5/6/2026 Two years ago, we had the Elite 1620s system installed with the ApaPure12 disinfectant and was over $6,000. We didn't get the ScaleSolver, because it was another $3,000, plus it needs to be replaced every 5 years. Plus, the ApaPure12 disinfectant needs to be replaced every 2 years currently at $950. The system seems to work ok but still has hard water and the system is super expensive. Plus, our representative won't budge on the price at all. When the warranty is up, we will definitely look for a different system at a much lower price to replace this one. read more

Great system- no maintenance needed for years! System flushes out the filtered remnants on a regular basis , on a timer read more

Such nice people and they TOTALLY know what they're doing! I highly recommend this company.

We just had the full 10 year replacement and that went well. We appreciate the snail mail and text reminders when the partial 5 and 10 year replacements are due. The office staff are friendly and helpful and the gentleman who did the installation was careful, knowledgeable and efficient. He provided a very helpful review of the system as it runs with no real need for attention on our part. read more

Victor and Cody were sent to install the filtering system, and they were both professional and friendly. It took some time to confirm the main shut-off due to the setup in our condo complex, but they handled it thoroughly and carefully. They also provided clear instructions on how to use the system and what to do in different scenarios, which I appreciated. On a separate note, I recently learned about the anniversary sale offering a $1,500 discount. I signed the contract just a few days ago, and this was not mentioned at the time. I do wish the salesperson, Jay, had informed me, as that would have influenced my decision-making. - UPDATED- Updating my previous review -- the sales team followed up to clarify that the anniversary promotion does not apply to my purchase. I appreciate them taking the time to explain and address my concern. read more

LifeSource Water Systems - Water Purification Services Near Me - Pasadena, California

Punctual. Friendly. Knowledgeable. Did not take very long for him to complete the service.

Kevin Butler was a patient, friendly and knowledgeable salesperson to explain the different levels of products, services and the process. I purchased the elite package with warranty service. It is a valued investment. Service was scheduled by Stephanie. She was friendly and helpful; I received a call the next day after meeting and purchasing the system with Kevin. Erik Oliveros and his team called in advance to confirm the approximate time of arrival. They arrived as scheduled. They explained in details what, how, where they would install the system. They also confirmed the final locations of where everything would do before starting installations. My system was installed inside my garage where the location was within the minimum desired location from the main water valve. After installation, they went through their checklist to explain to me the functions of the equipment, what each of them did. They finally confirmed with me if I have any more questions before I signed off the paperwork to complete this incredibly simplified installation. The work was organized, clean and as quiet as it can be. I am 100% satisfied and would recommend LifeSource Water Systems to you. So far, we can differentiate the impact of our new water quality. Overall on our skin and body was life-changing. With the longevity of this system, I appreciate the benefits of many long years to come. The whole process took less than a week from our consultation meeting to installation. So thank you Kevin, Stephanie, Erik and his team and the whole LifeSource team!!! read more

LifeSource Water Systems - My son is 5'-4" for scale. He was very dry impressed with the water quality. - Water Purification Services Near Me - Pasadena, California

We love our lifesource water system you can use the water directly from the faucet no osmosis system required. Lifesource also filters out a lot more harmful chemicals leaving k the minerals. Our house came with Culligan water softener but you always feel slimy when washing and you should not drink the water directly from the faucet. read more

I want to thank Sam and Jesus for the great job they did installing my LifeSource Water system. They were very friendly and knowledgeable. When the job was finished Sam walked me though what needed to be done next and left the work place spotless. I highly recommend Sam and Jesus. read more

I just had a whole house water system installed today and the customer service and professionalism is exceptional. From receiving my quote from Lynn who was extremely knowledgeable and transparent to Ozzy and Rodrigo who did the install today, they did exactly what and when they said they would and were so polite and nice. Everyone who I spoke to and who installed the system works for the company direct and it shows. From all my research I am sure I will not be disappointed with the product. I will do another review addressing the product later. There is no maintenance required by us for this system. It is self Cleaning which is perfect for us. So glad I made this choice. read more

LifeSource Water Systems - Installation looks beautiful and very secure. - Water Purification Services Near Me - Pasadena, California

Very disappointed with the white sentiment left in glasses full of drinking water. Dishes are very streaked and look nasty. I specifically asked about streaking on dishes and was told that it doesn't happen. Lots of money wasted. Would have done something different. White sediment everywhere and we have black faucets and I specifically asked this question read more

Woo Hoo Had a LifeSource system installed this week and it was a hassle free experience. Eddie and Abraham were the techs that took care of us. They were extremely professional and pretty darn friendly too. They actually left the area cleaner than when they came in to install. Go figure. They hauled away the old salt based system and replaced it with a state of the art carbon filter system. So for we have noticed a difference in the quality of the tap water. Glad we made the switch to a cleaner water supply. Thank You very much. read more

$7,300 for "Scale-Forming" Water? Extremely Disappointed. I am beyond frustrated with my experience with LifeSource Water Systems. I invested $7,300 in this system, expecting high-quality, "ideal" drinking water. However, after testing the water with a TDS meter, the result was a shocking 376 ppm. According to the TDS chart provided by the tester, a reading between 300 and 400 means "Scale will form" and is far from the "Ideal Drinking Water" level (under 50 ppm) I was led to expect for such a premium price. It is unacceptable that a system costing over seven thousand dollars produces water that is barely better than standard tap water in terms of mineral hardness. I feel completely misled by the performance claims of this company. If you are looking for pure, low-TDS drinking water, be very careful before spending your hard-earned money here. read more

I just had a LifeSource whole home water filtration system installed and everything went very smoothly. Gilbert and Jessie performed a very clean installation and were very thorough about walking me through all the details of how the system functions. I'm excited to experience the difference this system will make in our home but so far I would definitely recommend LifeSource. read more

LifeSource Water Systems - Clean install of LifeSource whole home water filter, Scale Solver and a pressure reduction valve. - Water Purification Services Near Me - Pasadena, California

Eric and Amelio (sp?) did my install. Nice guys. Did a great job. They were on time and pros at their job. Hoping for years of maintenance free use. read more

LifeSource Water Systems - Completed install. - Water Purification Services Near Me - Pasadena, California

I've used them for 2 decades and I'm always impressed with customer service and their follow up

I did not request or book any services through this company. I found it unacceptable that your sales representatives came to my door despite a clearly posted "No Soliciting" sign. I work from home and regularly meet with clients, so uninvited sales interruptions are especially disruptive. Additionally, when asked whether they represented a business or corporation, the representatives were dishonest, claiming to be affiliated with the city. This type of misrepresentation is completely inappropriate and unacceptable. read more

I bought the system for $7k,4 yrs ago now the system is not working water spots got worse than before installing the lifesource system. When I called them they will not replace or fix the problem. This system only removes Chlorine!!! read more

Our building recently had LifeSource's filtration system installed building-wide. It is, in short, a nightmare. Our water now has high chlorine counts and my animals refuse to drink it. Traditional water filters (Brita, etc.) also are not enough to adequately filter whatever is happening to the water now. The change was literally overnight. read more

This is our 2nd Life Source Water system and we couldn't be happier. The first system we had last 25 years for us. Roger was the person who helped us purchase this system and he was so helpful. read more

I recently updated my LifeSource system and am once again very happy with the system and customer service. The office staffers courteous and professional and Valente, who did the new install, was prompt, friendly and did a great job. 100% recommend. read more

Great experience with Josue and Raquel! They were scheduled to replace one of our tanks. Called before hand and arrived very punctually. Both of them were really respectful and enthusiastic to do the job. The replacement was completed fast and efficiently. Even with a more complex situation, they were able to problem solve very quickly and figure it out! I was actually thinking they were going to cancel due to the storm today, but they actually came during the window it stopped raining! Impressed with the quality of their work and you can tell they value the company they work for. read more

Water softner/purifier. Excellent quality in the unit, and in installation. Little more money than I intended to spend. But I believe it will pay for its self in a few years.. read more

Very pleased with both the product and the service. The the process was very easy. very good product.

After researching the many different water purification options, I decided to go with LifeSource Water Systems. This company offered the best system, service and value in the market. Rodrigo did an excellent job with the installation. He was very professional, respectful, and informative. What really stood out to me was how he was able to execute my specific requests in regard to how I wanted everything setup. Since the installation, it feels like I'm showering using bottled water. It's also a great peace of mind knowing that my family will not be exposed anymore to polluted, toxic and hazardous water. Lastly, I recommend spending the little extra money it costs for this system because you can't put a price tag on your family's health. Ask for the 12-month interest free financing and you'll be all set. read more

LifeSource Water Systems - Water Purification Services Near Me - Pasadena, California

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They were very responsive and the expert who came to my home was very knowledgeable and informative. Our water was so very hard and unconsumable. We now can drink out of every faucet and our skin and hair much more healthy. read more

We've got this system years ago and it's very pricey, but we thought we can invest for wellbeing! First of all you can't drink this water, because this system caused hard water build up and when we asked our rep he recommended to put one more system to not have hard water, then you have to pay almost one thousand dollars every 4- years to clean the system! We gave up and system still taking space in our garage and we are not using it! Save yourself lots of money and don't get this system . Our old salt system was much better than this expensive junk! even one star is too much! read more

LifeSource Water Systems - Water Purification Services Near Me - Pasadena, California

Two years ago my neighbor had a LifeSource Water System installed and seemed very happy. She said she paid $9000. Last year I called LifeSource for an estimate and was given a special end of year estimate of $8000. I thought that was crazy and decided to go with a SpringWell whole house self install Water Filtration System. My system is good for seven to eight years with a simple filter change every six months. I purchase a set of two filters for $40 annually. What shocked me today is my neighbor called and told me that her "No Maintenance" system required a filter change from LifeSource at a cost of $1000 and that after five years the system requires other changes at a cost of thousands more. Needless to say she is not happy and is sorry she ever purchased this system. Commercials constantly advertise no maintenance so what I don't understand is why all these positive reviews don't mention that. BUYER BEWARE! read more

Good, fast service to replace filter! Life source is always responsive and efficient.

I love LifeSourceWater. Great service and they are the nicest people. always on top of things, always on time and always kind which is extremely important to me. I highly recommend using this company. Umm. That's all I have to say. Thank you life source. Great company. I'm very happy. read more

I was already a LifeSource customer at my last residence for 20yrs. System worked great the entire time I owned it. Just moved to a new house and had to give Keone a call so he could show me the new upgraded equipment they now offer. Keone was very knowledgable and thorough with his presentation. I ended up getting a new system hooked up just a few days after with free install! Water in the entire home is noticeably clean with no more nasty chlorine smell and water spots just wipe away with ease. I highly recommend LifeSource to anyone who wants fresh, clean water for the whole house! read more

I had a LifeSource water filter at my former home and loved knowing that the water at every outlet (including the toilets) was filtered. So before I moved to my new house, I ordered a LifeSource water filter. Ordering was easy, scheduling the install was easy. Now, I have clean, filtered water. I did order the fluoride filter for under the kitchen sink, and I use that for my drinking water. I absolutely recommend LifeSource water filters. read more

I recently explored options for a whole-house water filtration system and contacted several companies for quotes. One of them was LifeSource, who sent a representative named Pam to my home. Unfortunately, the experience was disappointing from start to finish. 1. Late Arrival: Pam showed up over 40 minutes late to our scheduled appointment (she did send a text after already being 30 minutes late, but no previous notice), which already raised red flags about their professionalism. 2. Scarcity Sales Tactics: During the visit, she asked me to put down a $100 "refundable" deposit on the spot. I explained that I was still comparing options and wanted to make an informed decision, but she kept pushing, which made the interaction uncomfortable. 3. Unreasonably Expensive Pricing: The quote I received for my house--occupied by just two people--was over $9,000, not including additional costs: $800 and $300 for future each of the two filter replacements. I told her this pricing was beyond our budget and that LifeSource wouldn't be my first choice. Instead of responding professionally, she became visibly irritated and dismissive of my opinion. 4. Vague Alternatives and No Follow-Up: Pam then mentioned they had "less premium" systems priced at $8,000 and $7,000, but couldn't clearly explain the differences. I asked her to email me more detailed information so I could properly compare them with other brands. She agreed--but never followed up. No email. No documentation. Nothing. 5. Inconsistent Communication: Days later, Pam called and left a voicemail on a Saturday asking if I had made a decision. I found this confusing--how could I make a decision without receiving any written quotes or product information? I sent her a text asking again for the details she promised. I never got a response. LifeSource claims to pride itself on excellent customer service, but based on my experience, that claim couldn't be further from the truth. I didn't feel respected as a customer and certainly didn't feel comfortable committing thousands of dollars without transparent information or basic courtesy. To others considering them: Do your own research. Use Google, AI tools, or trusted resources to understand your options. Don't rely solely on what sales reps tell you--especially when their approach involves badmouthing competitors and dodging follow-up questions. read more

We just had our Lifesource Water System installed and we are already so happy with the quality and taste of the water. Eddie was our installer, and he was on time, so professional and installed the whole until in just a couple of hours. Thank you Lifesource and thank you Eddie! read more

We had this system installed in our older home 5+ years ago. Then and now the entire team has always been pleasant, professional, respectful and on time. Over the years I have repeatedly said to myself and others what a great decision this was to have LifeSource installed. The quality of our water is substantially better with the system than without . read more

I will give them four stars because I researched them. Great rep. I did not go with them because I want metals taking out of the water and calcium. You're on the way to do that is with a salt system and they don't do that. read more

The representative, Jay, was friendly, approachable & professional. He was on time & provided me with information & an estimate. The two men that installed the water today, Eddy & Victor, had some issues with the installation, but were able to resolve. They were also professional & courteous & provided me with information. I didn't think the quality of the water was going to change so fast, but it did. There was a definite difference in taste immediately. You can taste the difference! The faucet water tastes so good now! It's pricey, but definitely worth the cost & peace of mind. I just got it and will post another review after I've used it six months and a year from now. read more