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Kinetico Water Systems by Basic Technology

4.9 (113 reviews)
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Kinetico systems
Suwit C.

Very Professional, Courteous and Knowledgeable! Alex educated us about water Azy and his installation partners are very professional & Good Craftsmanship, Courteous ! Highest recommendation ! 5 stars products 5 stars pricing 5 star installation !

Soft water system
Alan R.

After 38+ years of lugging Sparkletts 3 gallon bottles from our front porch to our water cooler in the back of our house we decided to install a whole home water treatment system and a reverse osmosis drinking water system. Through Yelp, I selected 4 top companies that had recent reviews. While price was a concern, quality, customer support and reliability were most important. All the companies that I spoke with had good products, but Kinetico was the standout with their Kinetico K5 Drinking Water Station. This system produces drinking water better then Sparkletts. The water tastes fresh like a high altitude mountain stream. Our ice cubes are so clear that they look like they came from a glacier. The soft water treatment system from Kinetico takes our heavy chlorinated hard water and turns it into soft clean water that allows our dishwasher to leave glasses sparkling and our clothes from the washing machine soft and fluffy. Nikita first visited us to view our property to determine our needs, take measurements and pictures. Alex did a wonderful zoom presentation that included a number of options to configure our system. He even gave me a couple of names and phone numbers of clients in our area so that we can taste the water. Dan & Azat did a very clean installation and showed us how the system works. Kinetico is a wonderful well run customer oriented company with an excellent USA made product.

Drinking water system is sleek under kitchen sink.

This review is long overdue. We installed our Kinetico systems based on very positive feedback from my sister, and my sister and her husband decided to install their Kinetico systems based on the 20+ years my brother-in-laws parents have had their system. We are located in the beach cities area, where the water quality is very poor and got our system for a large house installed in 2021. Edward has been amazing in out reach, communications, and overall customer education and support. I cannot express enough what a huge difference the water filters have made in how soft our skin feels and how refreshing the drinking water is, not to mention the massive savings from not buying bottled water. We have the top of the line main filter for our entire 5 bd 5 bth home, and drinking water filter for kitchen with mineral kit. The systems are paying for themselves in quality and durability. Couple a great product with receptive, responsive, and timely customer support and you get the best investment you can make for the quality of your own health as well as the protection of your plumbing (clean water in the pipes is less damaging on the plumbing). It is super low maintenance and has phenomenal performance.

Whole-house Carbon Filter and Softener
Jayesh A.

After a month's research on various water softener and filters, I finally decided on Kinetico Water Softener, Carbon filter and Reverse Osmosis Alkaline system. I am extremely happy with Kinetico twin-tank water softener, carbon filter and alkaline RO system. It offers uninterrupted soft water supply and great-tasting drinking water. Our skin, hair immediately felt great. Clothes washed out cleaner and quicker. My special thanks to: Edward - for referring me to Kinetico. Alex - for overview of Kinetico Products and offering me great deal Dan - Very clean and neat installation. Hats-off to these guys. Looking forward to many years of soft and clean water at home. Strongly recommend !!

Reverse Osmosis
Angel A.

Truly happy with my system, had extremely hard water in my city and had many vendors come to give estimates. The estimates were a little ludicrous and when I found Kinetico, the price and quality made sense. First off, if you're planning on buying cheap units then cheap is what you get, The setup that Kinetico has is beyond what I've seen others do, specially the over priced ones. Got a really good deal for Black Friday and ended installing a single water softener tank, whole house filter with sediment filter. Also I got a reverse osmosis setup in the kitchen which the installer did a phenomenal job. If you're planning on buying a water softener, Kinetico is the way to go. I get that everyone has to get a commission but at least they don't over price the units.

Nice

Great group of people To work with, they waited for me to be ready to purchase which was over 3 months and set me up nice. The tech that came out was very clean and professional (Azy). Thank you and worth it.

Kinetico do not have quality products

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9 months ago

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1 year ago

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10 months ago

Fair price, great service, excellent product. Bought the system over a year ago and have since had it serviced with new filters.

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4 years ago

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3 years ago

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3 years ago

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2 years ago

Guys were expedient, efficient and priced well. Product seems to be working fine and looks quite nice.

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5 years ago

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6 years ago

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2 years ago

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3 years ago

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6 years ago

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4 years ago

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5 years ago

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5 years ago

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9 years ago

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9 years ago

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5 years ago

Always respond fast and people they sent are always nice and give practical suggestions.

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3 years ago

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3 years ago

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3 years ago

Edward and his crew not only were responsive and on time. They did a great job and I highly recommend. Will absolutely use again. Thank you!

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Thank you Richard for the kind words.

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Review Highlights - Kinetico Water Systems by Basic Technology

Alex - for overview of Kinetico Products and offering me great deal Dan - Very clean and neat installation.

Mentioned in 45 reviews

Read more highlights

Pro Water Solutions

Pro Water Solutions

5.0
(115 reviews)

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

Diamond Pure Water Filtration

Diamond Pure Water Filtration

4.9
(445 reviews)

I begin searching for the home best water filter companies because several homes in our neighbor…read morebegan having pin-hole copper tubing leaks - with the accompanying water damage & expenses to completely fix the pipe & patch up the holes made while locating the leak. One of the companies I called was Diamond Pure Water and I spoke with Mike. He mentioned that chloramine is the corrosive chemical in municipal water that eats through thin copper pipes (type-M) & that a catalytic carbon filter system would remove all chloramines. I also called a number of other companies & it was clear they weren't interested in spending the time texting & on the phone with me that Mike did. He set me up with a great dual catalytic carbon filter (to completely remove chloramines) & a soft water filter ( to treat hard water & remove calcium & magnesium). The system looks good & fits perfectly in a corner of our garage. Diamond Pure Water was also the lowest estimate of the 3 that I got.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

LA Water Solutions

LA Water Solutions

5.0
(107 reviews)

LA Water Solution and Chris became my first-aid saviors by quickly arranging for their technician…read moreto visit me to fix my filter system. Geovanny Elias programmed the filter head and explained why it hasn't been functioning properly since it was installed. I am very happy with LA Water Solutions' services for their professionalism. They will be my first choice gor water filtration in future.

We couldn't be happier with Chris and LA Water Solutions…read more We live in Duarte, which has very hard water, and were preparing to remodel our bathrooms. We didn't want to begin the remodel without first addressing the hard water issue, so we started calling companies to get bids for a water softener system. What immediately set Chris apart was how patient and thorough he was. He spent over an hour answering our questions and never made us feel rushed. My brother is very research-oriented and had a lot of detailed questions, and since Chris was our third bid, we had accumulated even more questions along the way. Chris took the time to explain everything clearly and in depth. It was obvious that Chris truly knows his craft. He educated us on many aspects of water treatment. Also, he's a licensed plumber, and we wanted to make sure we went with a company that's either licensed for plumbing or water treatment--preferably plumbing. We ultimately chose a larger one-tank softener system along with a reverse osmosis system for our kitchen, including a dedicated RO line to our refrigerator. While Chris's price was a few hundred dollars lower than the other two quotes, what mattered more was that, after researching, we found his equipment--both the softener and the RO system--to be higher quality than what the competitors offered. On installation day, Chris's team arrived on time and walked us through the entire process beforehand. The installation itself was super clean! That's another reason we went with Chris; we looked at pictures of his other work and noticed the meticulously neat installations. We really value neatness! After everything was completed, Chris took the time to walk us through the system and explain what to expect in terms of maintenance. Our water now feels smooth as silk, and the RO water tastes great. Most importantly, we never felt like we were simply being sold a product. With Chris, we felt confident that he'll be there for us in the years ahead whenever questions or needs come up. We highly recommend Chris and LA Water Solutions!

West Coast Water Filtration

West Coast Water Filtration

4.8
(857 reviews)

I'm very impressed with West Coast Water Filtration. They were quick to respond to my inquiry and…read morethen were willing to come by on a holiday to review our job. I had done some research ahead of time and knew basically what I needed. Chuck came by and didn't try to sell us anything more than we needed. He was quick with testing the water, reviewing the space, and providing a quote. The quote was competitive and he answered all my questions with everything I was looking to understand. During the install day, the team showed a bit late but still made it. They got to work and did a very clean job. No mess and everything is neatly installed. All piping works for my space and doesn't require me to sacrifice my garage. The crew was professional and even made a wiring change when I requested. I couldn't believe they managed to get the equipment in the small space beside my existing shelves. I previously had an under the skin RO but decided to upgrade since mine was 10 years old. The new filtered water is great, not much better than the previous RO though. It does take significantly less space under the sink. The softened water is great too. I wouldn't drink it, it has a briny taste, but I've noticed significant improvements to my fixtures I'm trying to protect plus my hair feels so much nicer. I'm happy with the purchase and experience.

The technician are professional. They response to the request very quickly. The technician checked…read morethe equipment and answered the questions carefully. The technician installed the equipment professionally and told me the warranty and instructions . Robert did a great job.

Pure Water Filtration

Pure Water Filtration

4.8
(28 reviews)

I must say that if I ever have any more soft water system problems that I will call pure water,…read morefiltration, and specifically ask for Brandon for my needs! I recently had a situation where the salt was not going down in my brine tank and the water didn't feel soft in the shower any longer. Brandon asked me for a couple pictures and description of the situation and then instead of charging me $150 fee to come out and fix it (which many might do)... He verbalized to me over text what amounted to a five minute fix. Just don't find people in this world today who are that kind anymore and I greatly appreciate Brandon and Pure Water Filtration for their kindness. There is no need for me to get competing offers anymore from Yelp... Pure Water Filtration is my one stop shop for my soft water system needs Do you won me over thank you!!!

We have been putting off a drinking water system on our new home for the last year. We wish we…read morewould've had done this a lot earlier. I reached out to pure water filtration and Brandon got back to me immediately. He gave me a quote over the phone, we scheduled the install three days later and he was very communicative. He was on time, called us when he was on his way and installed the system extremely quickly. This company is fast and effective and they are very professional and courteous. Very glad I called this company, they are awesome. We are in communication with them for a full home filtration system. Thank you, Brandon for your great work and amazing customer service.

Aqua Remedy

Aqua Remedy

5.0
(13 reviews)

So my husband did some research on water filtration companies in the area of West Hollywood. The…read morefirst one on the list was aqua remedy. I called and the gentleman I spoke to was extremely knowledgeable, helpful and gave me some really good advice to save me some money. They sent me a quote via email didn't try to upsell me on anything. I ended up adding the mineral water filter, like I said no pressure. So I booked an appointment for install installation. It all went smoothly; I had a gentleman called, Azy. He showed me everything he was doing and how to work everything how to turn off the nozzles if God forbid, there is a leak. Made everything crystal clear. I felt confident that I understood the machine when he left. He also mentioned that when I needed filter refills, I can always call them to handle it. I would absolutely recommend this company, as there are many crooked folks out here, trying to make as much money off of you as they can. I just had my first glass of water, it was absolutely crystal clear and delicious. I am a kidney transplant patient; I am to drink at least 65 ounces of water a day. I was not meeting the requirements, because my tap-water, even though it was filtered, tasted terrible. I'm going to save so much money on drinking water now. I am so excited, so please do yourself a favor, if you need a filtration system, call Aqua remedy. You won't be disappointed.

Just wanted to say thank you Alex and his crew. I had brio water filter installed a few months ago…read moreand he showed me how bad my water is in my city. I now have nice clear drinking water.Alex is very knowledgeable and now I'm thinking of getting whole house done with him.

Kinetico Water Systems by Basic Technology - waterpurification - Updated June 2026

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