They used to be good, but they sold the practice when the previous dr retired and the new guy is…read moremore interested in upselling than he is in caring for patients. The (rude) tech did my whole exam (why do we need a dr if the tech can do the exam?) and the dr came in at the very end to try to sell me vitamins and some procedure I never asked about for the dry eyes I don't have.

Great help and listeners, always my go-to when it comes to my eye care. The building is beautiful…read moreand makes you feel comfortable, staff is amazing and always kind.

I have been in glasses since 1979, so I've been around the block with several types of eye doctors,…read moresurgeons, billing practices, eye wear options and office staff at several different vision care centers. I'm confident in saying that Six One Six is by far, one of the best vision care facilities I have ever been to. I came here because they were one of the few places that took my horrible vision insurance from a previous job I had. I finally moved companies and now have exceptional coverage, yet found no reason to switch providers, regardless of the abundance of in-network and closer vision options to me. I have never experienced any issues regarding care, appointments, communication or billing in the 4 years I've been a customer. In fact, I've experienced exceptionally personalized, professional and authentic care from day one. I've had the absolute pleasure of being Dr Shelby Strick's patient from the get-go and am consistently comforted by her attention to detail, assurance and easy-to-understand explanation on everything I'm experiencing. Allie is usually the one that takes care of me with picking out eyewear, fittings and reviewing my bill. She is truly exceptional...with her patience, support to ensure you're getting what you need within budget (but still looking hot in your specs) and most of all, how approachable and friendly she is. I feel lucky to find such amazing people to take care of me.

Our first eye exams since moving to Idaho and they couldn't have gone any better. The staff is…read moresuper helpful and friendly. The doctor is very knowledgeable and has great chair side manner. And they were not pushy about where we decided to have our prescriptions filled.

The doctor and staff were courteous and professional. I had very thorough eye examination followed…read moreby an explanation of all the results. Afterwards I was assisted selecting a pair of glasses from the great selection available. No pressure at all from the techs pushing certain frames. Once the prescription was filled, I picked up the glasses, the tech fit them perfectly.

Amazing selection, awesome staff!! Everyone was so helpful!!…read moreGreat doctors, I would recommend this office!!

My husband and I have been happy customers of the Optical side of Eagle Vision One when buying…read moremultiple eyeglasses here across four-ish years for regular use and sunglasses as well has having existing frames re-purposed by them with new lenses - as in turning a fav frame from an older pair of single vision glasses into "hard to do" reader prescription for me. Every experience has been top notch from the skilled staff assistance from selection through fit and finish. Yesterday was my first experience with Optometry care. My appointment with Dr. Warner was similarly excellent for the interaction with staff and the exam and time he spent talking with me about my eye issues related to my medical diagnosis and recommendations. (I have had MS since age 20 and it carries with it vision complications.) Given our great experiences, I'm surprised by an under 4-star Yelp average. But if you take the time to read behind Yelp's filter, you'll find a plethora of positive reviews which if posted with the others here would raise that total way up. OPTICAL - SERVICE: They do both contact lenses and eyeglasses and hit the rare sweet spot of being a large provider to offer a lot of options in frames but also with a "every customer counts" focus from well trained staff who know the product lines and also have the skills to help select frames that best fit your face, lifestyle, age and budget. We appreciate the "we're glad you're here" customer care from everyone we've worked with in optical staff. Their good work has earned our trust. To illustrate how patient they are with everyone, I share that one woman, who was in the store was in tears over recent loss of a loved one and strained finances as a result. The Vision One person assisting her was kind to acknowledge this woman's loss and bent over backwards taking a lot of time to work through frame options that would fit her limited budget. Buying eyeglass frames is 'big investment' for both my husband and me given the lens quality we choose and his need for progressives. The selection process can be more difficult for me given I wear a smaller frame size that is less often made and if made harder to find stocked in display rooms. I appreciate that Eagle Vision One carries some brands that make a few of the smaller sizes and are willing to order frames in the right size for me to try. Frames that don't work go to their inventory on the sales floor. Very nice. (Not all Optical providers will do this.) It takes all the risk out of it for the customer - and builds customer loyalty. I also offer a note of appreciation that the young optical staff here understands that we who are umm...more well seasoned...wearers of spectacles still care about style. That isn't always so for other optical providers. Good on 'em at Eagle Vision One for being willing to focus on style too for all ages. OPTICAL - FRAME BRANDS: They carry a broad selection in options from higher end lines like Coach, Kate Spade, Gucci, Prada, Jimmy Choo (yep, the high heels guru puts his name on glasses too), Silhouette, Hugo Boss, Carerra, Ray Ban...and so on. They also carry more mid range for price including brands like Flexon, Nike, Juicy Couture and Nine West. Many or most of these are all different lines out of big conglomerate eye frame entities like Safilo or Luxotica. They do not carry 0artisan frame lines like Bevel, SALT, State, Face a Face and Barton Perreira. Lines we like. We are so happy with the quality of service and finished product from Eagle Vision One that the only reason we ever visit another optical store is to look at artisan brands we like but not carried here. For some we would still bring the frames here for the lens work to be done given the top quality of their lens maker. I am now at a place in life where I appreciate the materials and workmanship in these brands and can afford to pay for them too. If I could change one thing at Vision One it would be for them to be able to add a couple of these artisan brands to their line up. PARKING: Easy in private lot. ACCESSIBILITY: Accessible parking in lot, the store is level in and all on one floor and seating for eyeglass review and order is at standard height. Loo is accessible. So are eye exam rooms. SPECIAL OFFER: Whether from time to time or always, it seems they have an offer where if the same customer orders two eyeglasses at the same time there is a discount (30%?) on the second pair. MERIDIAN LOCATION: A Meridian location opened Sept. 2019. It is not yet on Yelp.

The doctors are GREAT, the staff AWESOME but the quality of their product is a disaster. Purchased…read moretwo pair, high-end frames and the frames have been replaced 5 times because they have failed. I recommend buying your glasses someplace else. Eagle One thinks these failures are ok and they noted I will get new glasses in a few months but NOT FROM THEM. Brief history: I purchased these frames two critical reasons and a third. First the fit nice and snug. Due to my lenses glasses often slip down my noise, a significant issue for me. Purchased two pair on 10/22/2024 for $966.00 First pair picked up 11/3/2024, and second on 11/13/2024 I believe between 11/13/2024 and Feb 20, 2025 there were several visits regarding frames slipping. The first day I have notes of frame issue is Feb 20, 2025. I believe there were several visits from Feb 20 to July where I went in due to frame slipping down. I finally figured out why the glasses were slipping down my noise and I would have to push them up 3-5 times per hour was on July 17, 2025 when I compared the two frames, one had the rubber ear section and one had them missing. First frame replaced. On Aug 4, 2025 frame replaced again On Aug 13, 2025 another frame replace (waved $25 fee) On Sept 8 2025 both frames were replaced, and I meet with Eagle Vision One Management to bring up the issues. No options as it was outside the 30 or 90 day window. (waved the $25 fees) On Oct 22 Frame failure again, replaced with display model (offer to pay the 25 fee but waved) They would have allowed me to choose new frames if they had failed within 90 days. Quality products are not their game.

Idaho Eyecare Center is THE best place to for eye care in the Boise area! They are kind, accurate,…read moreand Julie is hands- down THE best at her job!! While other places tried forever to get my new glasses to fit my face, Julie just looks at them, assesses the situation, and returns in snap with the best fit you could imagine!

I had an appointment for an annual eye exam, but was also recovering from a stye. I told the person…read moreon the phone this. When I saw the doctor he actually YELLED at me because I didn't know whether I was there for an annual checkup or a medical exam. He left the room, went and checked with his staff who apparently told him that they had told me to come in and they would figure out what type of visit it would be when I got there. He came back in and apologized but I could tell he was still angry. Totally inappropriate reaction! The office staff was absolutely wonderful, but I will never go there again.

On January 23, 2025, I visited Tree City Eyecare in Boise, Idaho, for an eye exam with Dr. Jeremy…read moreBall. Since I do not have vision insurance, I paid for the visit out of pocket. During the exam, Dr. Ball informed me that my prescription had changed, with my left eye's measurement shifting from -2.50 to -7.50. He also did not compare my old prescription to my new one so I could compare the 2. After returning home to Tennessee, I took my prescription to Sam's Club in Bristol, Virginia, to have my glasses filled. I ordered a regular pair of glasses and a pair of sunglasses, totaling nearly $600, and let's not forget about the 1.5-hour drive each way from my home. When I picked up my glasses, I tried them on as usual. While I could see well for reading, my distance vision felt hazy, as if I were looking through a cloud. The staff suggested I wear my old glasses for the night and give my eyes a chance to adjust. I followed this advice, but the next morning, I still experienced cloudiness with the new glasses. After wearing them all day in an attempt to acclimate, I covered each lens to check for clarity. I found that my left eye was significantly blurry, indicating that the issue was with my new prescription glasses. Consequently, I scheduled another eye exam in my local area, which I also had to pay for out of pocket. The new doctor conducted a thorough examination and concluded that my prescription had not changed at all. This meant I would need to make another three-hour round trip back to Bristol, Virginia, to have a correct prescription filled. Additionally, I realized I would not have needed to order new sunglasses, as I already owned two pairs that were suitable based on my existing prescription. On the other hand, I do require new regular glasses, as my current pair is scratched and approximately five or six years old. After my recent eye exam, I contacted Kelly, the manager at Tree City Eyecare, to explain the situation regarding my prescription. She informed me that she couldn't assist me immediately but promised to consult with the owner, Dr. Jaimen Dixson, and get back to me the following day. When Kelly called the next day, she relayed that the owner would not take any action. I expressed that I was not seeking a full refund; I only requested reimbursement for my second eye exam. I explained that I had incurred over $800 in costs when it should have only been around $430, not to mention the inconvenience and travel expenses involved. Kelly suggested I return to Idaho for a re-examination, but I declined. I offered to show her my receipt and the new prescription as proof that I had been misdiagnosed and that it was unreasonable for them not to cover my new eye exam. I emphasized that this situation reflects poorly on their business practices, as I am a business owner myself.

From entering the building to service, everyone was amazing. Great help. Happy with the glasses,…read morethe prescription was perfect.

.I really like Dr. Kronberg, the gal who checks my son's eyes. Very accommodating with fidgety…read moretoddlers. .Not so happy with the Mira Flex brand of nylon frames - of which we purchased 3. When a lens comes out, seems nobody (including Artisan specialists) could fix it in place again, to stay more than a day or so. The last incident happened within the same day after a lens was re-installed at Artisan, and the lens is lost. .At some point, my boy noticed his glasses didn't work anymore, and bit onto the empty frame. Now the frame cannot be re-used. 80 dollars hurts too much to try the same frame again and hope for a different result.

It is now been a week since I originally called this business. I called to establish myself as a…read morenew patient and make sure they took my VSP insurance. They stated they would call me back. I called them again about four days after and again, they stated they would call me back. It has now been a week and all I can surmise is that my business is not wanted nor needed. Congratulations to this business if they are doing so well that they can ignore new patients with vision insurance. However, I would not want to be getting my eye care from a place that so easily dismisses people. They simply could have stated from the beginning that they are too busy for new patients. Thanks for treating me with total disregard.

My husband and I are both happy with the services and care and with our new glasses. The y went…read moreabove and beyond when correcting my husband's glasses.

I haven't been happy here for over a year so I'm off to find a new place for our family of 5. We…read morehaven't had good advice or help from the doctors, and the front desk lady has been rude to me several times. The ladies that adjust the glasses are great! Also, there aren't many options for kids frames.