If only I could give 0 stars.
I can't comment on certain things, such as, whether they actually did a good job fixing my receiver, or whether the price was ok, because it's been more than three months and they still haven't done it. Two months ago, I was told that they needed a part, and had ordered it. Today, I was told that he "had been away for two weeks and lost track of the things" he had been working on, and he'll call me back tomorrow.
What is worth .25 stars I guess is that they did give us a loaner receiver, about a month into this process, so at least we can listen to CDs and the radio (FM only, b/c my AM antenna isn't compatible with the loaner) and watch DVDs.
I like to patronize local businesses, but only when they like the patronage. In this case, their indifference is staggering. read more