Brought my iphone in for a new battery. In replacing it, the owner accidentally damaged the screen…read more Sometimes that kind of thing happens, but what distinguishes a business is how they deal with it. The owner took full responsibility, showed me a screenshot of what went wrong, and had replaced the screen when I came to pick it up. I'd go back in a minute.

From the owner: Fix ‘N Repair - Watertown is a newly opened cellphone repair store located at downtown Watertown…read moreoffering cellphone, tablet, laptop as well as game console repairs to all of Watertown and nearby cities such as Belmont, Brighton, Allston, Cambridge, Newton, Arlington and much more

Got my iphone water damaged on a Friday and needed it repaired on really short notice. These guys…read moregot it done for me before they closed on a Saturday night which allowed me to have a working phone for my long road trip the next day. Decent price.

DO NOT get your iPhone screen replaced here!!! I cracked my screen a couple of months ago and…read moredecided to bring my phone here instead of bringing it to Apple, since the service here was cheaper. The screen stopped working correctly almost immediately: half my screen would freeze sometimes, but now today, my phone is completely inoperable. I'm taking it to Apple to see if they can replace this screen for a genuine one and fix the issue. I can't entirely fault this shop: Apple very effectively incentivizes using their own products and specifically says on their website that you shouldn't use non-Apple parts. I didn't listen, and I regret it. I don't know if my issue is due to shotty worksmanship or with an incompatibility with iPhones. Either way, do yourself a favor and take your Apple products to Apple stores.

James is a very personable young man and easy to work with, he fixed my old stereo receiver that…read morehad a weak channel, it now sounds great. It was done at a very fair price and in a timely manner. If this review was just about that only, I would have given 5 stars. I'm old school, you find a place to fix what's broken, you drop the item off, you get a call when done, you pick it up and pay. Techie Town might use some business software to manage the business, to get my repair done, I received 32 emails from Techie Town and about 9 text messages, also 13 emails from yelp. That just seems excessive to me.

From the owner: Techie Town Boston is more than a tech repair shop it is a local innovation hub where technology…read moremeets trust Based in Cambridge MA we provide expert computer smartphone and electronics repair backed by personalized appointment only service Every repair begins with a 50 dollar flat diagnostic ensuring transparency and accuracy before any work begins What makes Techie Town Boston unique is our community driven approach and focus on education We dont just fix technology we help people understand it Through our Ctrl Plus Kids program we teach children and parents to use technology safely and confidently We also offer remote help desk support service calls shipping and scheduled pickups for total convenience We combine professionalism with personality using bold Boston inspired design local pride and real human connection Whether it is a cracked screen system failure or full IT setup Techie Town Boston delivers reliable service with integrity technical precision and hometown spirit Operating Monday to Friday 8 am to 8 pm and weekends 10 am to 5 pm Techie Town Boston works entirely by appointment to give each client full attention When you call us you are not just another ticket number you are part of the town

Great service on my 1975 pioneer. Thanks Fast service on this unit. Well respected serviceread more

Held my turntables for 2 months then tells me that they might not even be able to fix it. If you…read morewant something fixed in a timely manner don't come here

This dude is phenomenal as he is friendly, accommodating, and offers fair pricing. He fixed my…read moreMesa Boogie Tremoverb and it now sounds brand new ! Definitely recommend his business to anyone looking to repair amps.

I am new with this firm and had two Dbx units repaired to my satisfaction in a prompt and courteous…read moremanner. Both units work ok over a month later. A bit hard to find this place and tiny shop that you cannot enter. He seems to repair things like guitar amps too, besides consumer electronics. Could use an updated website to explain his services better. Dave M.

MiPhone Doctor is the best. He has saved my electronics more than once. From a broken screen, to a…read morenew battery, to a broken Apple watch repair. Leon is fast and offers the best service. The prices are super reasonable and saved me from having to replace my devices.

my iPhone 15 Pro had its battery replaced with another battery with the different serial number…read morethan it came with with the manufacturer. I want to have my screen repaired, and there was a loose screws all over my phone because the battery was not tightened in, which would make my screen constantly crash and have issues so that I would continue to have to go to the scam artist when I went this fifth time he charged me and told me it was my fault when I did not even drop the phone. It just stopped working after that. I finally went to another reputable place and found out what shady things this business person has been up to and my current phone is having battery health issues when it's a brand new phone and there should be no issues with it. He put a cheap screen on my phone every single time even though I've paid full price and it constantly broke even if I dropped it from 2 inches. Another woman was getting her battery replaced at the time that my screen broke and I should've put into two together but clearly I didn't think this guy was an absolute scumbag, but he is and I would not recommend going there unless you want endless problems with your phone and to pay for a broken screen multiple times because he set up issues with your phone and he tampered with my phone as well and broke my button another time which I had to have replaced, which usually never happens in a new phone, which is what I was told that Apple, so more than one sketchy situation has happened and I am absolutely livid I am going to leave a complaint on better business bureau and then I'm going to seek out to journalist and above I've spent over $1500 with this person

I saw the reviews about how difficult it was to work with these guys, but they are supposed to be…read morereally good so I gave it a try. I had to fill out the form twice, and have the guy yell at me a few times on the phone. That was ok. I got through the insane vetting process, and then I brought it over at 12:30 (they are only open 12-7 on some days). They were closed. I ran some other errands and I called back 2 hours later to see if they were open yet. They answered and immediately started yelling at me again. I couldn't even ask if they were open for me to bring it over. I got a lecture about how busy and important they were. I tried to tell him I already filled out the form and just wanted to know if I could bring it over. He kept yelling so I hung up this time. He immediately called me back and started yelling at me again. I hung up. He called again and left a several minute voicemail telling me all about what's wrong with me. I was willing to put up with a lot to get this done but he is a supreme asshole. I give up.

Hands down the most grumpy, arrogant, and unpleasant customer service experience I've ever had…read more I contacted Audio Proz to inquire about repairing a vintage turntable. I was instructed to submit a contact form with photos and told the owner would call me back. He did return my call--but instead of asking a single clarifying question or listening to what I actually needed, he launched into a ten-minute tirade about how vintage 1950s record players "aren't worth fixing," how everyone else does repairs wrong, and how he's the only competent person because he's been doing this for 50 years... while simultaneously insisting he doesn't want to do the work, doesn't have space, doesn't have time, and doesn't think these units should be repaired at all. At no point did he actually listen to what I was calling about. When I tried to politely redirect the conversation and ask a very simple question--can you help me or not, and what would you like me to do next?--he repeatedly talked over me, wouldn't let me finish a sentence, and then bizarrely accused me of talking over him, saying "I don't let people talk over me," despite the fact that he was the one ranting nonstop. I attempted to explain that I was committed to preserving the furniture and was open to swapping audio components if that made more sense. He wouldn't let me speak long enough to hear that, and instead launched into yet another lecture about how people wrongly think modern equipment is better--completely missing the point. By the end of the call, it was clear he had no interest in helping and no respect for the person on the other end of the phone. Despite limited options for audio repair, I simply could not imagine giving this man my money. He may be knowledgeable and overwhelmingly busy, but customer service is absolutely not his strong suit. If that's the case, he should seriously consider hiring someone else to handle inquiries and stick to working alone with the equipment--because as a customer-facing experience, this was truly awful.