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McIntire Kingstone

3.3 (138 reviews)
Open 9:00 am - 5:00 pm

Services - McIntire Kingstone

Property management

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2025 Best in Design McIntire Kingstone Property Management

I find this corporation no different than any other multi-million-dollar corporate slum lord. They all have the same robotic oversight by their business owner, who delivers digital tough guy responses in order to cover up their schemes. I have resided in the South Pasadena location for quite sometime now, and despite paying good money for this location, ¼ million dollars in 5 years, this region has turned out to be a roach infested-low grade motel 6 looking apartment complex. Motel 6, in the sense that this cute management structure requested all of the tenants to remove plants from their porches. Not only were they requesting plants to be removed, but apparently, they are demanding us to abide by their UNAMERICAN IDEALS. We cannot have decorations for Thanksgiving, Christmas, and any other regular holiday that were once practiced while growing up in CA. Perhaps the owner is attempting to push their ideals for personal gains by disregarding what makes their tenants content with living at the Motel 6. We once had presentable porches, that were kept in order, had self-dignity, and was not out of line. Nevertheless, these clowns forced us to remove all plants, and now our entire property has motel 6 looking porches. This location is riddled with roaches the size of your thumb, similar towards their corporate management team, they are incompetent, rude, and I have a suspicious hunch that this location is not in compliance with local government/building codes. Roaches climb in from the sewer lines and enter apartments through the sinks/toilet. As for my hunch, it was about a year ago that we had reinforced steel beams installed underneath the entire structure. Most likely because the building, in an event of an earthquake, could not support the infrastructure damage due to the building being created in 1962. Given the position this company chose to put us in, I am actively reaching out to our local governments by sounding the alarm, and hopefully we can find some imperfections throughout the property, so they could be held in contempt. Maybe it's a pipe dream, but hopefully someone will read this and understand how it is under this corporation. There are sharp corners capable of slashing any person over the height of 6 ft. while they are walking around the property. There has been severe personal property theft. There are multiple ADA accessibility violations throughout the property, in fact, this location discriminates against anyone perhaps in a wheelchair, there are no ramps, at either entrance of the region. BBB REPORTED.

Apartment Building
Sergio F.

Every property comes with its set of challenges. My partner and I enjoy the service of McIntire Management because: * They are responsive in communicating to us * They are welcoming and accessible by phone, sms, email, portal, office * They set expectations and take action. Issues resolved to date: Setting up the dishwasher, copy of additional keys, setting up door access app, leaky bathroom faucet, securing a parking spot, notifying us of packages, notices of building updates, establishing/enforcing new building rules, keeping us up to date when we are away for holiday. Helena Paredes is our current property manager. She is welcoming and has an empathetic, pragmatic approach to her work. We appreciate her leadership and her goal for us all to live in a great community. We have been in the building for less than a year and this is how much she has helped!

Attempted contact for over almost a year now

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5 months ago

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8 months ago

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3 months ago

They make so many mistakes. Never follow up on anything. Can't believe they are still doing business.

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8 months ago

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7 months ago

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1 year ago

This guys are Amazingly fast and clean and pay attention to details, thank you Kingstone

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9 months ago

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4 years ago

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4 years ago

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McIntire Kingstone Reviews in Other Languages

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Review Highlights - McIntire Kingstone

Everyone involved in leasing the apartment was very professional and kind, and practiced safe measures to prevent spreading covid.

Mentioned in 3 reviews

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We met Debby through Zillow, and she was truly the nicest representative we could've asked for. We…read morehad a few verification steps to complete, and she walked us through each one with patience and clarity. Thanks to her, we were able to get into our amazing new unit without stress. Even when she became sick right before our final steps, she still called--clearly not feeling well--just to make sure everything was in place so we could get our keys on time. We felt so bad, but we appreciated her dedication more than she knows. Her communication was great, her explanations were clear, and it really felt like she worked hard for us. That level of care made the whole process feel trusting and sincere. It was an absolute pleasure working with her. Highly recommend!

I'm a new tenant, coming in as a replacement roommate on an existing lease, and I'm very impressed…read morewith the property management company's handling of the renewal process. Belsy and Valeria, have been incredibly communicative and helpful, walking me through every step. The background and employment verification was thorough, which gives me confidence that the company is serious about who they rent to and maintaining a good community. My experience so far has been very positive. I've heard great things about the tenant platform for paying rent and submitting maintenance requests, and I look forward to using it. I've already done my baseline inspection and reported a few minor repairs to Barkley the Maintence Coordinator, and her responsiveness was excellent, with a reply within a day! Just hoping the repairs will occur just as quickly. So far, so good! I'm excited to move into my new home and will be sure to post another honest review once the reported issues have been resolved.

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I've been living at one of the Positive Investment properties for a year now and I have to say that…read moregetting in touch with maintenance is easy, I feel safe on their property and shared spaces are kept clean. Also, communication is A1!

Unprofessional Management, Unresolved Maintenance, and Unfair Treatment…read more I do not recommend renting here due to poor management, ongoing maintenance problems, and unfair treatment toward tenants. From the first night, both AC units in my apartment failed to cool the unit, leaving it extremely hot and uncomfortable. Despite multiple work orders and follow-ups, this issue was never fixed properly. The unit also had serious plumbing issues -- the shower would fill with water, and the drains and toilets constantly made loud noises. Noise was another daily problem. Between the stomping from upstairs neighbors, trains nearby, and thin walls, resting was nearly impossible. I was also never provided a parking space, forcing me to buy temporary or yearly parking permits just to park near my own apartment. During one of the maintenance attempts to "fix" the AC, workers came in and tore open parts of the ceiling, leaving insulation and dust everywhere. This happened while I was pregnant, creating a stressful and unsafe environment inside my own home. Management showed no concern for my well-being or the condition of the unit afterward. After enduring all of this, I moved out early. Management agreed to waive the lease termination fee because of the ongoing habitability issues, yet they are now trying to keep my entire security deposit, which is not legal under California Civil Code §1950.5. A waived termination fee does not justify withholding a deposit. To make things worse, they relisted the same apartment right after I moved out -- at a lower rent than what I was paying, even though they never offered to reduce my rent despite all the problems I experienced. I have detailed documentation and photos of the unit's condition, including the ceiling holes from the AC work. Tenants deserve honesty, safety, and fair treatment -- none of which I received here. Wish I can give 0 stars! Even 1 is to much for this unprofessional scamming company!

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STAY AWAY!!!!!! Worst experience I've ever had with a property management. If I could give zero…read morestars I would, hands down. Our entire complex was issued three day notices to comply with a demand or move out (within three days!), ours for having a cooler and a bike rack next to our car in the car port. Many residents have lived here for 10+ years and some with kids (now potentially at threat of eviction). They never come to fix issues. And when they do come (finally) they show up randomly and expect to gain entry when they do. They don't help when we report safety concerns regarding theft and forceful entry's by criminals. Absolutely worst experience I've ever had with a management company and wish they had some ethical standards other than getting their paycheck at the end of the month. We didn't want to move but now are likely forced to given we have no idea when we will get another three day notice (and potentially end up homeless) over absolute bs.

McIntire Kingstone - propertymgmt - Updated May 2026

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