I've been working with a young lady named Burkley for the last few months and she is absolutely…read moreamazing. Everyti I call her with some kind of maintenance problems she's right on it. She's very nice, respectful, very knowledgeable and always returns my calls right away. I'm very pleased with this young lady helping me.

I'm a new tenant, coming in as a replacement roommate on an existing lease, and I'm very impressed…read morewith the property management company's handling of the renewal process. Belsy and Valeria, have been incredibly communicative and helpful, walking me through every step. The background and employment verification was thorough, which gives me confidence that the company is serious about who they rent to and maintaining a good community. My experience so far has been very positive. I've heard great things about the tenant platform for paying rent and submitting maintenance requests, and I look forward to using it. I've already done my baseline inspection and reported a few minor repairs to Barkley the Maintence Coordinator, and her responsiveness was excellent, with a reply within a day! Just hoping the repairs will occur just as quickly. So far, so good! I'm excited to move into my new home and will be sure to post another honest review once the reported issues have been resolved.

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

I've lived at a property managed by these guys for a few months and have been impressed with the…read moreresponsiveness regarding maintenance requests, thanks Remy!

Remy thank you for fixing my problem,…read more Service was good 10/10 ..... Communication was perfect Keep up the good work :)

I have been on condo boards for 25 years and worked with numerous management companies, most which…read morewere below par at best. We have now been working with Baldwin Management for two years and have found their service and staff to be very good. Highly recommend.

Baldwin Property Management took over managing our condo complex about a year ago. Our previous HOA…read morehad a history of ignoring requests and communication - our place was a mess - so I'm sure many of us were understandably cautious when Baldwin Property Management stepped in, especially after seeing their Yelp Reviews. However, they've exceeded all my expectations. It's refreshing to finally have an HOA that communicates clearly, responds promptly, and keeps us updated on what's going on. Just to list a few things they've done since taking over: hired new landscapers and cleaners, cleaned a stairwell that hasn't been touched in literally a decade, brought out community gym to the cleanest state in years, fixed our garage doors, put water back into our fountains, turned on the gas to our BBQ grills, and installed security cameras near our mailbox. These sound like basic things but these are the things HOAs should do and from experience and from what I've heard, things that a lot of HOAs neglect. Special thank you to Christi Schaeffler, our community manager who I believe has been largely responsible the improvement in our community.

My property recently had its first vacancy, and Abigail, the maintenance coordinator, and Denise,…read morethe leasing agent, were both a pleasure to work with. They communicated clearly throughout the renovation process and worked hard to market and lease the unit. Both are very knowledgeable in their respective areas, and I trusted their guidance in making the best decisions for my property. I truly appreciate their professionalism, responsiveness, and hard work! My property was leased out quickly and at the full price we agreed on.

Denise has been our realtor for our investment property for a few years now. We love working with…read moreDenise. She is responsive and supportive. She does everything well to get the property leased out. We highly recommend Denise to other people!

Lived in a property managed by them for 5 years. Issues were always responded promptly and there…read morewas never an issue that didn't get resolved after one message and taken care of within a day.

Highly recommend! I lived on a property managed by NorthStar for over 5 years. The rent was always…read morereasonable and definitely worth every penny. This is mainly because the manager of the property, Mel, sets the highest standard for what a property manager/landlord should be. He was always readily available if we ever needed to contact him. He was extremely efficient in responding and sending someone out to our unit if we ever needed something fixed, replaced, or looked at. The best thing about Mel is that he cared. He cares about the unit your renting or staying in, of course, be he also made it feel like he cared about us which is an uncommon quality in landlords/managers nowadays. If you ever get the chance to rent a property managed by NorthStar Real Estate Group and Mel, himself, you have to jump at the opportunity. You'll be in great hands.

We have been tenants with this property management at Nuntucket Village for almost 3 years. My…read morehusband and I are very proud to be a part of. Andy is a very understanding property manager and right on top of things. I can honestly say the service that has been provided to us has been a GREAT experience. If we've had an issue with our unit by the next day it was fixed. Now times have been a bit rough for everyone. My family and I were hit with COVID and thankfully Andy and the management were very understanding. He and the management have always made us feel important and we are very blessed to have our place to be called our home. The Padilla family

A & J Property management provides a wonderful service. My tenants liked them as well. Very honest…read moreefficient and always easy to reach. Everything is documented and very above board. They even helped me work out with an issue with my lease. Highly recommend. Thank you Andy!

Sandra is wonderful. She is very responsive, friendly!! Transition was smooth. Maintenance staff is…read morealso very responsive and efficient.

managers and employees do not speak English. They often do not comply with the law as in full-time…read moremanagers, etc. There are no amenities yet the rent is at the top of the range for this area. Nothing positive about this company.

Optimum Seismic has had the pleasure of working with Fertig and Gordon Companies, Inc., and we have…read morealways found their team to be professional, responsive, and committed to providing excellent service. Their knowledge of property management and dedication to their clients make them a valued partner in the multifamily housing industry. We appreciate the opportunity to work together and look forward to continuing our relationship for years to come.

I am a tenant of Fertig and Gordon of over 5 years. My biggest gripe over the years (that I got…read morefrustrated enough to make a review over) is that if you need help/have a question/concern, the only way to get their attention is with a maintenance request. It's the only thing they seem to pay attention to (and even then it can take over a week for updates). Not every concern is a maintenance issue, and people who pay rent duly every month should have an easier time reaching employees who's job it is to serve their and the property owner's needs. Besides that, people who work normal 9-5 hours are out of luck, because Fertig and Gordon conveniently closes at 4:30 every day (they used to at least go to 5). You can't leave voicemails that they will follow up on and you can't text them anymore (they used to be able to be contacted via text, which I really appreciated). They used to have better people working in the office who have since moved on, and it shows. Service and communication continues to get worse and worse. I have used the emergency line for after hours concerns and only once did I get a follow up for it. I would avoid this property management company and advise you to rent directly from an owner or someone you know for a much better experience.

I rented three different units from SGV Management between 2007 and 2014 -- A studio, a 1BR, and a…read more2BR, all in Sierra Madre. Their units are BEAUTIFUL. They're extremely clean, and you'll never have to worry about bugs etc. I moved to another part of L.A. five years ago, and I can say that no other landlord has put so much work into continually improving their units. I'm often on Craigslist looking for rentals, and I'm always happy when I come across their listings. The apartments I previously lived in have been remodeled and look incredible. My husband and I have compared all other rental homes to their properties. As for the negative reviews on here, I just wanted to add that they were nothing but nice to me, even when I wasn't always pleasant. For example, one time our in-unit washer wasn't working, and I contacted them. I was impatient and in a bad mood, and they got someone out to fix it fast. When my cat destroyed flooring in a unit, they were very understanding. They charged me to fix it, but it was a lot less than I expected. I mostly dealt with Brian and Mark, and they were great. If you ever see an opening at their 633 W Sierra Madre Blvd property, I highly recommend jumping on it. The units are so private and charming -- Especially the downstairs units with patios. No one can see into your unit, because the area surrounding the windows is gated in, and it's so peaceful there.

If I could leave 0 stars I would. This management company is terriable. Do not rent from them and…read moreif you're an owner do not give them your business. You can find better management companies out there.