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Arcadia, CA

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Positive Investments

2.5 (95 reviews)
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Do not believe the 5 star reviews of shoemaker court apartments in Norwalk. They are bribing tenants with $25 to leave positive reviews. Instead of paying people for reviews they should use that money to buy a new gate. The gate is always out of order and gives a loud beeping sound every 30 seconds at all hours effecting my sleep. In addition to this they raise rent without notice and important rooms like the mail room and laundry room are never locked after hours in which they should be. These people consistently violate the terms laid out in the lease agreement and should be held accountable.

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4 months ago

Sandra is wonderful. She is very responsive, friendly!! Transition was smooth. Maintenance staff is also very responsive and efficient.

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1 month ago

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1 year ago

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Management C.

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2 months ago

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9 months ago

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4 months ago

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5 months ago

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1 year ago

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4 months ago

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11 months ago

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2 years ago

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Management C.

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2 years ago

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1 year ago

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1 year ago

Hey just so y'all know, they still haven't returned my deposit yet. I don't think they ever will. You've been warned.

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9 months ago

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10 months ago

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1 year ago

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4 years ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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5 years ago

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3 years ago

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2 years ago

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6 years ago

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2 years ago

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4 years ago

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6 years ago

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4 years ago

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4 years ago

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4 years ago

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Review Highlights - Positive Investments

“Moved out of my apartment a few days ago, and the office people at Positive Investments made my transition and helped me receive my deposit quickly and professionally.”

Mentioned in 2 reviews

Read more highlights

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Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Bell Properties

Bell Properties

(28 reviews)

Bell Properties so far has been absolutely wonderful! After looking around for a commercial…read moreproperty management company I decided to go with bell properties and I have not been disappointed. Brian responds to all emails promptly and with a clear answer. Bell properties manages a property where I had trouble collecting rents and the tenants paying their monthly bills. After Bell properties took over, Brian has been great at sorting all of this out and explaining the process. Managing a property can be a headache, and their many management companies out there but I'm happy I went with Bell Properties.

We had one of the most frustrating move-in experiences I've ever had…read more We were relocating from Texas to California, and the leasing office was fully aware of our moving timeline. Despite that, our lease was delayed multiple times over nearly two weeks. Each time we followed up, we were given a different explanation or a new promised completion date. When the lease was finally sent to us, the move-in charges were calculated incorrectly, causing yet another delay. On move-in day, things got even worse. The lockbox code provided to us was incorrect, leaving us locked outside the property for nearly an hour with our moving truck waiting. We repeatedly called the leasing office, but no one answered after our calls were transferred. Eventually, they admitted that the email contained a typo and provided the correct code. When we finally got inside, the lockbox contained only one front door key. There was no mailbox key and no garage opener. A garage opener was eventually provided later that afternoon, but as of today, we still have not received our mailbox key. The property was also not cleaned as promised. The floors were sticky, the kitchen surfaces and refrigerator doors were greasy, and the stove and oven had clearly not been cleaned. We also reported that the HVAC filter in the guest bedroom needed to be replaced, but it still has not been addressed. Mistakes can happen, but what disappointed us most was the repeated lack of preparation, poor communication, and failure to resolve issues in a timely manner. We expected a much more professional move-in experience.

Positive Investments - propertymgmt - Updated October 2026

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