I am very happy for the overall property management by Anthony as well as the coordinator of maintenance group, Sabastian and the vendor Marielle for the repair of the hot water of my kitchen sink as well as the drainage system of my bathroom sink today. for our apartment. I watched the whole repair and Corey replaced everything except the faucet of the bathroom sink. He took a lot of photos. He is really experienced and professional based on my observation and fast for his two years working for a plumbing job at LA Hydrojet or maybe other places too (not sure). We found no leaking water so far. It was dark and I held my flashlight to help out and desired to see better for my learning. It is nice if LA Hydrojet or any plumbing company has a lantern for all plumbers. Maybe plumbers are so familiar with what they do and they go by touching and do not need to see well??? Just a thought. Thanks for his good plumbing job from LA Hydrojet and the kind attention and fast maintenance service of Sebastian and vendor Marielle to this matter to connect me with a good plumber! I really appreciate them! May God richly bless all of them! Jesus loves you all! :) read more

No transparency and always misleading. Priscilla quotes the law as if she is a lawyer. She misquotes HOA law. She is unresponsive to any emergency and never responds. Our Community is very upset with her rude and condescending behavior. read more

I want to leave a review specifically for Ivan, the maintenance manager at Palermo apartments in Pasadena. This review is for him as the maintenance manager. Ivan has always been consistently friendly, professional, and extremely reliable. Every time I submitted a request or reached out to him, he responded promptly and followed through without hesitation. He was always punctual, always communicated clearly, and always made sure the work was done correctly. I never had to chase him down or wonder if something was going to get taken care of, he handled everything efficiently and with a great attitude. It's rare to come across someone who takes pride in their work the way Ivan does. He is dependable, cordial, and genuinely cares about doing a good job. If every maintenance manager operated like Ivan, tenant experiences everywhere would be significantly better. read more

My service request was fixed the next day after i put in the order . Sebastian was very helpful with having the issue get fix fast thank you so much read more

Ongoing fee increases combined with frequent cost pass-throughs to homeowners raised serious concerns about budgeting and financial planning. Communication often felt one-sided and dismissive, with residents receiving limited or unclear explanations while being expected to comply without transparency. Rules and enforcement practices were not clearly defined or consistently communicated, creating frustration and a sense of unequal treatment. Effective property management should be transparent, financially responsible, and respectful of homeowners. Unfortunately, our experience did not meet those expectations. read more

Never rent from here. 1000$ Cleaning and painting fees while move out in good condition. Deposit Not Returned ,Poor Management staff Patrick Chang We had a terrible rental experience in 65 W Dayton St, an apartment under their management. They kept our entire security deposit and charged unreasonable fees total about 1000 dollars for cleaning and painting without providing any evidences. The apartment was in good condition when we moved out. We moved out on August 31, yet were still charged rent for September 1-4, even though we no longer lived there. The building has serious noise issues too, Patrick Chang, the manager, was unprofessional and always failed to attend our appointment three times. We never see him in person. read more

Inveserve Corp - Property Management Near Me - San Gabriel, California

I had a very frustrating experience with this property management company during my 1.5-year tenancy, mainly due to Anthony. 1. When I moved in as an additional tenant, I was initially refused a key, which made things unnecessarily difficult. 2. During balcony repairs, our assigned spots were totally occupied and we were required to move two cars and find street parking for about two months with no compensation. For another three months, the parking lot entrance was often blocked, forcing tenants to wait for workers/ask them to unblock. There was no disclosure of this six-month construction before signing the lease. 3. After our neighbor reported a leak, the next day four workers and spent the entire day resurfacing our bathtub, although we were told it would just be an inspection. The chemical fumes were so strong that we had to stay in a hotel for three days at our own expense. 4. At move-out, we were charged about $1,400 for repainting and cleaning despite leaving the unit clean (with cleaning service) and undamaged. 5. Communication was very poor. Anthony consistently dismissed concerns and was unwilling to listen or accommodate reasonable requests. Keep saying just bring me to court if you have complains. 6. Anthony threatened me to delete an initial review I wrote. All points backed by email/video evidence. Overall, the experience lacked transparency, caused significant inconvenience, and involved unprofessional communication. I don't recommend it. read more

Sad to deal with this company. An attempt to collect a bill from 2023 was finally replied to in 2025 with a denial saying they never called for service and it took 2+ years to get this reply. Then they claim we are harassing them by email by sending the invoice to them 6 times in a 4 month period. All for an ignored invoice from over 2 years ago. Today we received this email. 01/13/2026 This letter serves as formal notice that InveServe Corp. is not the hiring party for your services, nor did we authorize, approve, or consent to any work performed or any billing issued in our company's name. Any continued attempts to contact InveServe Corp. regarding this matter are improper and unwarranted. Effective immediately, we demand that all further communication directed to InveServe regarding this issue cease. Any continued contact, including but not limited to emails, phone calls, invoices, or collection attempts, will be considered harassment. Please be advised that any further communication from Hagen Plumbing & Heating, Inc. after receipt of this notice will be billed at a rate of $100 per hour, with a one-hour minimum per occurrence, for administrative time spent reviewing and responding. Invoices for such time will be issued accordingly. Billing for administrative time will be applied retroactively from our first documented attempt to request that all communications cease. You are directed to pursue the actual hiring party for any claims you believe you may have. InveServe will not accept responsibility for this matter and will not engage further. This notice is sent without waiver of any rights or remedies available to InveServe, all of which are expressly reserved. A copy of this will be mail to you. Sincerely, Anthony Collazo read more

IT IS HORRIBLE! I live in the apartments on Franklin avenue and it's infested with roaches! They lie about fumigating, it's gotten to the point where it's affecting my kids! Supervisor is super rude and tries to put everything off on the manager. Supervisor Gregory Gailys is extremely rude and lazy. He tells tenants that they are dirty when in reality this property is completely taken over by roaches! Even inside the laundry rooms! We were going to move into a downstairs unit but it was completely infested with roaches including dead roaches, they didn't even clean it and I have pictures to prove it! Next, I asked to move into the upstairs unit because the manager told me there were no roaches! BIG LIE THIS BUILDING IS OVER INFESTED! We have so many pictures to that unit When I asked to get out of my lease the supervisor GREGORY GAILYS kept talking over me and my husband and he hung up the phone on us! So unprofessional something needs to be done. Office isn't on top of anything! They have me signed on a lease for a unit we don't even live in or have ever lived in!!!! I will NOT be signing a lease to the unit that we are currently in. They were trying to get us to move into a unit this month where someone passed away due to a fire because of the properties negligence! They didn't even tell us about this fatality! Talked to my lawyer and we will be handling this matter ourselves! I have a newborn on the way I cannot deal with this any longer. All units have roaches here, maintenance isn't on top of anything, do not move here it's absolutely disgusting. We cannot wait to get out. Taking legal action with proof from my doctor! It's been such an emotional toll on my pregnancy having to smell roach fumes all the time! I'm guessing nobody has sued before because the way the supervisor got so upset at us was shocking! read more

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Vendors recommended by this company were overpriced based on my experience. They did not provide a formal quote or multiple offers before ordering services. My requests were often ignored with no response, yet charges were processed quickly. I found their operations to be poorly managed, and the customer service attitude unsatisfactory. After the service was completed, I have not yet received the remaining balance from my account. Not sure why started to care about reviews. They may contact you to remove reviews, threatening legal action. read more

I m extremely happy with the quality service and fast response I got from Truman Wang, interacting with him it s been great and pleasant, I value, how fast he did process our service request, thank you Truman for such an excellent service, great job! read more

Bad service. Over charged my water bill. I called no response. I emailed no response. Keep doing the same thing. Not recommended

I wish I could give them NO STARS!!! They are the worst people to deal with! After a year they raised our rent a full 10%. We moved out after a year and a half and they took half our safety deposit. They also charged us a $350.00 cleaning fee after we left the place spotless. We asked them for an itemized receipt and they have ignored our request that they are legally required to provide. We were respectful tenants and paid rent on time DO NOT RENT FROM THEM!!! read more

After 7+ years of having Inveserve contracted with our HOA, I'll tell you their off-the-record mission statement: "We will F up! But smile through gritted teeth and promise we'll deliver tomorrow. Tomorrow: We will F up! But smile through gritted teeth and promise we'll deliver tomorrow. Repeat 30x." If you've kept up this game after 30x, congratulations! You might receive subpar quality work. I was even sexually harassed by a known trouble employee. Alas, Inveserve is the equivalent to a toxic relationship you keep hoping will change only to learn otherwise. Good riddance! And good luck to you all still stuck with them. read more

Another one star to add to this terrible company. I've been trying to lease a space from InveServe for the better part of almost 2 months. To start the website had the wrong building photos for the list (which seems to be a reoccurring issue in 2022?) and the application for the COMMERCIAL space was the same as a residential.. which struck me as odd... but not as odd as how The Agent Daniel treated me as a client... or wait I'm not a client until I made a deposit (his words) He was extremely unresponsive during this entire process and boasted about how he has 70 other properties to manage and that mine was not even on his radar get over yourself. Not to mention I tried to explain that the city needed me to complete my applications before the September 17th, 4 days from this post, or else the parking variance for the space would expire leaving me with a $7500 bill to conduct parking study and a 4 month waiting period (while still have to pay my lease.) Daniel's disregard for urgency and help was already a concern but when I told him of the issue he didn't even take the time to understand what was going on, and said it's not his problem then pushed me to sign the lease... I mean of course I'm not signing anything until I know for sure you will get everting completed!! What are you thinking?? I complained about is lack of help and is disrespectful business conduct to his boss Patrick, who didn't respond to my email at all. Instead told Daniel about how I was feeling and then just went on with his day as normal without fixing the issue!leaving me in a very uncomfortable position. In my email I asked to be put with a different agent. I was ignored completely. This place is a mess just like all the other reviews say read more

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Hear me out. I strongly recommend potential customers to view the negative reviews in a serious and concerning manner. This place was awful. Don't believe me? Let me share some insights. The manager, Patrick, who's the son of the legally registered owner of Inveserve, is incredibly dismissive and will blatantly ignore your requests unless it suits him in a mutually financial way. Here's some examples: (1) we initiated a lease transfer to a new tenant. When we asked Patrick to approve this, he demanded that we pay a near 2000% increase in the community cleaning fee. That's right. That's the fee EVERY establishment pays to have the lot cleaned. And they upped our individual price with a 2000% markup. Ask yourself -- what kind of new tenant would ever take on a lease like this? When I tried to explain how irrational this was, Patrick was utterly dismissive. He did not care. He only cares about his bottom line profit. You've been warned -- you will be met with unreasonable and unethical demands when working with Inveserve. 2) We once sent our monthly rent via mail, and it ostensibly got delayed in the mail system. Patrick sent his assistant, barging into our offices, and slammed an eviction notice on our desk and threatened legal action if we did not pay immediately. Again, we were not months behind on rent. It was probably a day or two after rent was due. We couldn't believe this behavior -- is this how you treat tenants? By slamming eviction notices? The positive reviews are truly not indicative of the overall Experience you can expect here. Trust me. read more

I've been at The Encore, managed by Inveserve, for a year and a half and couldn't be happier! Enhancements have been made since I've moved in, such as the greenery, a lobby trash can, holiday decor, security cameras in the gated parking garage, lobby and front door, a new intercom system and advocating for packages to be delivered in front of residents' door. When I put in a maintenance request, they've responded promptly, if not immediately, even on a weekend! Leo helped me ensure my AC was functioning properly on a hot summer day and unclogged my sink and helped clean up before leaving! Jorge Gil helped with my running toilet and clogged toilet. He was professional, efficient and even came back to the apartment complex (1.5 hours after he left) because I was at work. He fixed both my toilets without creating any mess. Communication was clear and prompt. I am very grateful for the inveserve corp team, they truly are a gem! read more

I've been at the Junipero property managed by Inveserve for 4.5 years. Interacting/communication with the main office hasn't always been great but never terrible and they are usually polite and pleasant. Maintenance tickets are generally handled well and on time. In the last 4.5 years we've seen 3 property managers at our site and our current manager, Christina, has been the best. She's always warm and friendly and wants to build a community in our complex in addition to maintaining and improving the property. She is very hands on when something is happening on site. She has personally followed up with every maintenance ticket we've filled and regularly checks in to make sure our family is safe and well. Our family has definitely outgrown the size of our unit but we've built a home here and aren't in a hurry to leave. read more

This review is for Jorge, the technician for Inveserve. I had a leak coming from an unknown area as water was pooling outside of the wall of my unit which was leaking down to the garage area. I put in a request and messaged the property supervisor and less than 30 min later I received a call from Jorge, who came by the same day to find the problem and fix it. We ended up having to cut hole into the wall and found the problem area. Jorge was very professional and kind about explaining what he was doing throughout the process. He even came by the next day to help snake some drains. This was probably one of the most reliable and quickest services I've had. He'll also be coming by in the next 2 weeks once everything has dried up in the walls to fix the wall. Thanks! read more

Inveserve Corp - Property Management Near Me - San Gabriel, California

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Takes months to respond to requests. No one knows anything. Overcharge for every little service beyond market rate. Feels like a fraud. Questionable management practice. I'm hopeful change will happen soon. read more

I have been having a terrible time with Inveserve Property Mgt. They continually drop the ball on managing my property. There is a lot of turnover and no one steps up to take care of tenant issues. I have a standing order to call me with any service calls and I will take care of any repairs. They don't advise me, they just do the work, and bill me. Recently, I was informed by my new Property Manager; Claudia DeValle, that a tenant was moving out....in two days. I was never notified of the tenant request to move out. What is going on at Inveserve? They have lost all good staff members and Patrick Chang, the person in charge, can't seem to get his staff on the same page. I am basically managing my own property and paying Inveserve to manage it. I have a tenant conflict, and Inveserve has done nothing to address it. Bad property managment company. read more

I came on here to just say that Inveserve's maintenance team has been great. Mainly Ivan who I've known for about 3 years now since I moved in has been extremely helpful and efficient with his work. Anytime I put in a maintenance request, Ivan has been very responsive and always figures out a way to finish the job at hand seamlessly. He never complains and stays patient. Much love to Ivan and the team. Thanks for reading. read more

I'm proud to be able to work with Priscilla on her community beautification projects. She always a pleasure to work with. She's always looking at the big picture and protect ms her owners asset so tenants are proud of their homes. read more

Long time renter with these people. Everything is done to the bare minimum with a smile. Your hard earned money would be spent better anywhere elsewhere. Save yourself read more

I've lived in my unit a little over three years. Maintenance issues are resolved in a timely manner. The office staff was always polite and courteous and attentive to my needs. Rents are affordable and the property is always kept clean. Hats off to Mabel who assisted me through all my questions and concerns From sending her an email or a text she always responded in a timely manner. I would highly recommend this property management read more

Another one star to add to this terrible company. wish I could give them NO STARS!Takes months to respond to requests.

This review is for Via Marisol Apartment managed by Toby and Steve. The day I scheduled my visit in Via Marisol Apartment, Toby showed the unit. She was very kind and explained everything to me. I wasn't planning to live near LA but Toby's kindness changed my mind! She and Steve responded to me about the apartment very quickly and before I moved in. Now I have lived 1 year and 2 months now and I really like to be here. The apartment is always clean and well maintained. Steve answered every single questions he is very considerate and a hard worker. I have not had managers like Steve and Toby before. They are the best managers one could ask for. read more

Inveserve Corp - Inside of the apartment - Property Management Near Me - San Gabriel, California

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September 10, 2021 After living at a complex operated by InveServe for 11 years (July 2011) in Pomona, California, my family and I are left in the dark and betrayed by the bewildered management team at InveServe Corporation. After a fire at my neighbor's unit, we lost everything. (The fire was caused by InveServe negligent). My family and I got a temporary apartment, which was empty and scheduled to repair until the original unit is repaired and ready for us to move back. I made it clear that we wanted to return to the original apartment that got damaged (Mabel Salcedo-former supervisor, Luis Enriquez-the Lier, Joey-office, and Nicole Urenda-current supervisor. Everyone agreed, so I believed in the apartment supervisors and everyone who spoke with me and mentioned they would do their best to help us in our challenging times. I found out last week that InveServe rented the original apartment that we have been waiting for, and no one contacted us regarding our return. (Since the unit is now renovated, InveServe rented it for more money. The united listed on their website for a higher price). When I called the office to enquire, everyone acting like they did not know what had happened. After the fire, we were giving a property supervisor, Luis Enriquez, and the guy lied to every one of us. Luis did nothing that he promised to do. Now, we have a new property supervisor (Nicole Urenda), and nothing has changed. It is like a cycle. It keeps on repeating. For the 11 years I have been dealing with this property management, all the supervisors are the same. They all lie to you, make promises, and never fulfill them. One of the most significant issues is that the rent increases even though the apartments are in CITY CODE violations. I live in a deplorable unit with broken windows, no heater, and the AC unit is not working correctly. Over the years, I have made numerous maintenance requests, and nothing changed at the apartment. However, last week, I received a letter that my rent will be increasing starting October 1, 2021. I am asking questions, but there are no answers. PLEASE TAKE MY ADVICE, STAY AWAY FROM ANY COMPLEX THAT IS MANAGE BY INVESERVE CORP. They promise, and the property supervisor lies or does not answer your message when you follow up. If you currently have maintenance issues at your apartment and any supervisors promised to do anything for you, make sure you received it in writing. IT IS ALL ABOUT COLLECTING THE RENT, NOT ABOUT YOUR SAFETY OR WELLBEING. read more

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I lived here for 2.5 years before moving out last month. It was definitely my favorite apartment that I've ever lived in LA. The Highland Park/Hermon apt. is in a great, residential, peaceful area that's close enough to dtla to feel like you live in 'the city' but it's still got that suburbian vibe where you can go on nice walks/runs in the surrounding area. I felt that InveServe was probably the most efficient website I've also used to pay my rent, schedule maintenance, etc. The property managers Steve and Toby were awesome. Super accommodating and just nice, friendly people. They really look out for their tenants and even come to the maintenance calls so that they can better assess the issue you have in your apartment. I've had a couple problems here and there, like with a leak in my window during the rainy season and Steve would come to check it out so the issue at hand would be dealt with promptly. He was also very helpful during my move out by offering his dolly and offering more of his time which gives you an idea of the kind of people Toby and Steve are. Thank you InveServe for a great living experience! read more

follow up i just moved to a new state....review of Nicole who took over Caleb, Im writting this to give my thanks to Nicole, who took care of the property at 14733 Nelson Ave, La Puente CA 91744. She always responded to our needs in a timely manner. Never was I worried about being taken care of. From a water ceiling leak in the bathroom, to a electrical plug malfunction, to the water heater. She took care of us quickly. There were other instances as well, all handled quickly. I just wanted you to know, you have a hard worker, who cares for the property. Thank you Nicole! When I gave notice in may. she also responded in a quick. kind manner and even replied to my many annoying emails! I used to manage a store in Irvine, CA and I would never let her go. read more

We've lived in the same complex here in Long Beach since the original owner built the place. Since his death and that of his son Inveserve has been our property manager. We are on housing which pays the majority of our rent as is at least one other tenant. Both of us have been receiving monthly 3-day notices for housing's portion. We've talked to housing which is angry because, if they haven't been paid which they always are, Inveserve is legally supposed to call them, not us. For their part, when we talk to Inveserve monthly, we've been told that the department sending out the notices does not interface with the department sending receiving the payments. Which is stupid and a waste of their resources. We're not planning to move any time soon and we've given up panicking but we sure haven't given up calling every month begging Inveserve to get their act together. Hasn't happened yet. read more

This review is for their Palermo location. Marylyn has been wonderful and so helpful whenever needed. She was one of the deciding factors for me to rent at this location. She answered any question I had and was so helpful getting me set up in a new town. Also, Ivan has been so helpful. He is quick to reach out and let me know he has received my maintenance request and let me know the timing for getting the issue fixed/resolved. He stays in constant communication the whole time, until the request has been completed. Thank you to both for making this transition to a new town much easier! read more

My friends know me to be a patient person that never complains. INVESERVE's property manager for our Alhambra property is unresponsive, disorganized, and offensively unprofessional. In the rare occasion that she does respond, it'll just be all talk without helpful action. For example, when we reported basic ground maintenance and security issues, it takes over a month for them to acknowledge, 5 months to start a project, and almost a year of silence even after multiple follow up requests. Things got so bad and unmanaged that homeowners had to use their own resources to fix exterior issues in HOA's domain. I appreciate that people are busy. But I've never seen a work system so ineffective in my professional life. Not good. Do not recommend. read more

I've been renting with InveServe for almost 3 years now and haven't had a single problem. The San Gabriel complex is very clean and well run. Our property manager Christina is amazing. From the time we moved in til now, she has always been very warm, friendly and very responsive. Living here has definitely been a great experience. read more

Monterey Villa Apartment Thanks Wendy (on-site manager)! I am so happy we found this apartment and most of all, have a very efficient and professional onsite manager available and always willing to help with any concerns in the apartment and premises. I love how clean everything is! read more

The manager, Christina, of the property in San Gabriel is wonderful. I had a terrible manager previous to living here and I'm so happy to have Christina manage this property. In our first year here, she has made things very welcoming for us and is always on top of things. She's very honest about the property, neighbors, and expectations with work order turnaround time. The property is quiet, peaceful, and always clean. Never have I seen any rodents or trash on the property. Christina does a great job and I hope Inveserve highly values her abilities to keep the residents satisfied. read more

I have lived at the Junipero Serra Property for years and it's been great. We have Christina as our on site manager now and she's been very nice and caring. She's very humble and understanding. She checks in and follows up often regarding work orders. It's not an easy job sometimes but she seems committed and always willing to help out any of the residents. She is also a good friend to everyone! read more

Ivan has always been especially efficient and respectful. Always gets the job done or in the event something is wrong with an appliance or something of that manner he will contact and schedule someone to come fix the problem for you without having to deal with it. He is always timely and is very polite. Nothing but high praise for his work and professionalism! read more

I have been trying to reach an agent or the supervisor since Nov 14, and today is Nov 27... yes I understand that Thanksgiving was on Nov 22, BUT they can at least return a phone call or email, RIGHT??? I am writing this review for the owners of the properties to know that their properties are sitting un-rented/ un-leased because of the lack of interest of Inveserve Corp whether they rent the properties or not. I called 5 times today from 12:30 to 2pm and they are out to lunch, and I was asked to keep calling back. If this is their attitude now, imagine how it will be after you move in & ask for a repair. read more

boy, oh boy.. I waited a year and some change to write this review until I was clean and free from this AWFUL management company.. Where do I even start.. first of all, stay away.. FAR away from everything that they have to offer, don't listen to a word of what they say, steer clear from them I cannot stress it enough. Oct. of 2018 my fiancé and I leased an apartment from this property company, and it was the worst day of our lives. Mabel Salcedo SEEMED nice, helpful, caring, everything you'd want in someone helping you lease an apartment (AND LIKE MANY IF YOU LEAVING POSITIVE REVIEWS SHE ASKS EARLY ON IN YOUR LEASE TO LEAVE THEM BECAUSE SHE KNOWS SHES AN AWFUL) but boy, once we signed that lease did she do a complete 180!!! 2 months into our lease and new place our ceilings were leaking, we had mold growing in our kitchen from the leaking and what did they do? PUT TARP ON THE ROOF WHERE THE LEAKS WERE... mind you they didn't even put tarp right away. We put in MULTIPLE requests to have this issue fixed and it wasn't until OUR ROOF CAVED IN that they finally contacted us. That was just the beginning. We had just had a baby, our apartment had 2 different holes in the ceiling which had asbestos!! they moved us to a new unit which was DISGUSTING, smelled of mold, infested with roaches. And then we found out a few days later after they moved us into this new unit that the people who were in it before us broke their lease BECAUSE OF MOLD. Do you think anybody informed us of this? NO. mabel promised us we'd be back into our original unit within a month of them cleaning the asbestos and fixing the holes.... do you think we moved back into the unit? ABSOLUTELY NOT. They took their sweet time fixing it and cleaning the asbestos. we never ever moved back into the original apartment we leased, we were stuck in an absolutely disgusting unit for the remaining 5 months of our lease. nobody came in and bombed for pests even though we asked multiple times and according to our lease they're supposed to do REGARDLESS every couple months. There is a homeless man that actually has family living there at this apartment complex but doesn't let him go inside their home so he urinates and goes #2 in the laundry room/ back parking area and nobody does anything about it. EVERYTHING AND EVERYBODY about this PLACE is horrible I cannot stress it enough. Thankfully my fiancé and our children finally moved and got our deposit back IN FULL (otherwise we were going to have serious issues especially after ALL they they put us through in the year we lived at their property) and are living in a beautiful, SAFE home. Please do yourself, and your family a favor and do not rent, nothing from Inveserve Corp. I promise you, they will make your life an absolute living hell. And mabel, thanks for absolutely nothing! read more

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