Unfriendly service, the ketchup is carbonated, there is no water, the soda was watery, and the food was eh. The interior is nice though. read more

McDonald's - Carbonated ketchup - Fast Food Near Me - Livermore, California

We ordered a Hash Brown to give us that extra boost of energy. Crispy outside yet fluffy potatoes. Noticed some cool Marvel toys with a Happy Meal. read more

McDonald's - Cool Marvel toys - Fast Food Near Me - Livermore, California

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McDonald's food is casual and consistent, their service and ambiance varies given the time of day; however, I would avoid going when the local school is out as the teenagers are disrespectful, disruptful and there is very little order, supervion or support from McDonald's management. read more

Second time getting incorrect order. Drive through person taking order in the AM is the worst. Needs to make sure she is hearing the correctly and double checking if order is correct. Ordered sweet tea both times and given the opposite. as well as my bf sando. Lady needs retraining read more

* DETAILED foodie review here * Y tf am I reviewing Mickey D's??..esp since I have many other drafts to finish? Guess I have a lot to say here! It adds diversity to my "portfolio" w/ casual eats too, lol. We almost never get fast food, but when we do, we go in waves. So, this might just restart one. Figured out the app & its deals. I love me some of that. T H E "F E E L S" . . . Dining room was closed, at least in the last hr. Drive-thru avail. C O V I D . . . Sani? Idk about inside Masks? Tho Alameda County mandates them, the girl wasn't wearing one. She knew too cuz she kinda tried to cover her mouth at times. Stupid af like that would do anything! T H E N O M S . . . U can use 1 deal at a time, but another is avail. in 10 mins. If u go w/ someone, use their app too or get the $1 fries (reg 3.49) on the next round. - 10pc nuggets BOGO at $4.89 = 20 is a lil better deal than the 20pc $5 one. Weird - Wed & Sun Mgr Special at this locay. Buy separately cuz I don't think they're in app. 79¢ (reg 1.79) & hamburger & 89¢ cheeseburger (reg 2.39). We used to come when they were 29¢ & 39¢ respectively til the sudden jump. - If getting 2 hamburgers like us outside of those days ($1.79 x 2 = $3.78), might as well use the Qtr Pounder w/ Cheese or Big Mac BOGO for only $5.29! smh - I've gotten their premium burgers w/ angus & shrooms, etc. at a South Bay locay b4, but those seem long gone - Dollar Menu went bye bye a while ago too - I used to buy the holiday vouchers, which were great deals. Prepay for a set around Easter & Halloween. Something like 3 of each: hamburger, cone, apple slices, milk/juice. try/retry nxt time?... - fam would like Double Bacon Qtr Pounder w/ Cheese, 8.19! - Strawberry & Crème Pies (2), 2.69 - out, seasonal? - Guava & Creme Pie, 1.89 | interesting if u like that island fruit T H E "D R A N K S" . . . Yep, ice cream machine is alwaz down cuz workers r too lazy to clean them! So, no Oreo McFlurry (4.19), boo. Caffeine Preferences: - Iced Hazelnut Coffee, 2. - Mocha Frappé, 3. T H E S E R V I C E . . . Helpful & passionate Latina mgr was there forever. Unsure if she still is since I haven't went for yrs, even b4 covid. N U T S H E L L . . . Not much to say except alwaz take advantage of the daily/weekly app deals! Use multiple if u're with someone else and/or wait 10mins to use another. Wed & Sun mgr specials at this locay. - Return? yea - Wifi: I've used it b4 - Restroom sitch (helps gauge resto's cleanliness): Idk since closed - Out the door for 2ppl w/o dranks: ~$15 w/ deals - Apple Pay: yea, who doesn't these days? p.s. As alwaz, show this [Asian] sista some love if u found what I spent time on to be of help ;-P Thx in advance & may there be more noms in our futures!!... read more

Naciero is am employee who needs to be fired. This is the type of person who runs patrons away. I hope the owner of this McDonalds reads these reviews because one employee will run away repeat business and you don't want that type of person representing your business. My children and I came to the drive through and Naciero was the person on the speaker. He said, "hello" and asked what we wanted to order. I said, we would like two happy meals with extra fries. He very rudely told me to slow down because he had to type it into the system. I stopped talking and let him type it into the system. I then asked him for two shakes and once again he very rudely responded. I ordered a couple more items, and at this point would have backed out of the drive through if there wasn't a car behind me. My two children who happen to be eight and sixth made a comment about how rude this individual was. I got up to the window to pay and he continued to be rude and even mumbled some rude remarks about me as his window was closing. When I got up to the next window I asked the gentleman who this person was and you could tell by the way he responded that they have had problems with him in the past. I then asked to speak to a manager because this situation is absolutely uncalled for. My family and I come to this McDonald's 2 to 3 times a week and I can guarantee you we will be taking our business to the jack in the box down the way. Not cool. read more

McDonald's - a man in a red jacket looking out the window - Fast Food Near Me - Livermore, California

Closed Too early and missed Items on my order I am Missing 3 cookies and a happy meal Apple juice drink. I have a very angry toddler. read more

Sloppy food. All my food was messy and all over the place. The one time I buy my boss some food, my treat and he sends me over a photo like geez Thanks. Who upset you... Get it together McDonald's my meals weren't cheap. read more

McDonald's - a hot dog and a sandwich in a wrapper - Fast Food Near Me - Livermore, California

I like this McDonald's. They have ordering kiosk which is very convenient. Also you can choose a table number and they'll bring your food to you. Customer service is great. Throughout shelter in place McDonald's was always there. The workers deserve a lot more than they get. read more

McDonald's - Egg McMuffin & Hash Browns - Fast Food Near Me - Livermore, California

All I go to Any McDonald's for is a restroom break and a soda. Rinse and repeat. You can't beat the $1 plus tax for a large. I never expect much in the way of service anymore, especially since the ordering stations have been installed to reduce the load on the order taker/cashiers. I also never use the ordering station. I walk in and stand at the register until someone comes over. It always seems like the employees look and see customers but choose not to ask if they can be helpful until a supervisor tells to check. This location was no different although I think I got three glances from the supervisor before he sent someone over. The man who took my order was a man of very words. He made eye contact with me. I asked for a large drink. He handed me a cup, I handed him money. He gave me change. I'm not sure that he said anything during the entire transaction. But the bottom line is that I got my cup so I also got my soda. The lid station was a mess the the large lid dispenser was empty. Fortunately there were a couple of large lids sitting top. They looked clean... ...unlike the men's room which need a good bleach mopping. Nothing like standing in a puddle of someone else's ....hmm... never mind. read more

This is a NEGATIVE star rating. This has gotten to be the DIRTIEST McDonald's my husband and have been too. Let's start with the ladies restroom, let see what can I say...a pee puddle at the toilet area. I had no choice but to go, my shoes were covered in pee. No exaggeration. After that, we left, we didn't order any food. We wound up stopping in town, in Livermore, the place was clean and so was the restroom. read more

I come here some mornings for a quick breakfast before work. Today I stopped to get an iced coffee and I was halfway done with it when I noticed a bug floating at the top. I hadn't taken the top off at all, so this bug was either in the cup before they gave it to me or in their coffee machine. Either way it's super gross and I won't be ordering it again. Hopefully I didn't drink down any bugs read more

McDonald's - Bug in my Iced Coffee - Fast Food Near Me - Livermore, California

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I have lived by the McDonald's since it opened and it has done nothing but go down hill for years this morning we went through the drive thru and you would think that the employees would at least look you in the eyes and show a little respect by pausing their non English conversation to make sure your order was correct or see if you needed utensils or condiments to complete this order and when you asked for something they make you feel like your interrupting their personal time and the huff and puff of their disgust that they are having to actually do their job really makes you feel like you don't want to go to this fast food restaurant icon on your next search for any kind of meals So sad that respect is gone for these kinds of establishments read more

Got this today, lost my appetite real quick. I get it, mistakes happen. But this is straight up raw bro, how you gonna let this ish slide.. read more

McDonald's - Raw Quarter Pounder w cheese - Fast Food Near Me - Livermore, California

Fast drive thru , means less people attending the front , front is automated to not have to deal with slow costumers looking to make a complaint on cheap fast food , People who leave bad reviews are like homeless costumers homie get ur 1$ soda and leave they shouldn't even let you use the bathroom . How is the bathroom there fault when the cow costumers pee on the foor cuz they can't aim at the toilet ! This is a FAST FOOD establishment not a " restaurant " not a tuck stop " if you got your food fast 5 stars . I have worked in fast food it's not easy They have a limit of 15 seconds to take an order only to have people act like it's the first McDonald's they walked into . " read more

One of my favorite Mcd's in Livermore especially late at night and their piping hot fresh batch of french fries. Friendly drive thru service too. Also, both time I ordered a happy meal for girl I scored 2 Hello Kitty Butterfly toy. If you or a loved one is still looking high and low for these they have them here at this location. See attached photos. read more

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Terrible terrible terrible! They started to charge for dipping sauce which sucks but means that we are for sure getting the sauces we are paying for. However this location mess it up again!! We ordered three ranch cups and they gave us hot mustard. Not even close. Fix this!! read more

Dropped by this location since it's right off the highway, for a quick pit stop and to get a coffee. Just as I was standing at the register, the sign hanging overhead was for their garlic fries! Yup, impulse buying happens...darn it, couldn't resist. The place was pretty empty on a Saturday late afternoon, but tables were clean. The only thing is that as I was getting ketchup for the fries, I noticed some flies circling the area, so maybe the sugar from the soda machines are attracting them, but it doesn't leave a good impression. Free wifi Bathrooms relatively clean. Service was friendly and efficient. read more

McDonald's - Garlic fries and coffee - Fast Food Near Me - Livermore, California

Great service, greeted right away, clean & fast Perfect stop on the way to the city read more

I always get the breakfast burritos before I start work. Customer service is always on point however they ALWAYS forget the salsa for the burritos and when I ask for some they always say it's in the bag and it never is. read more

Disgusting!!! In the drive up window the guy working the window is screeching his belly on the skin. His mask is on his chin near the food and as I am staring he pulls it up. He then is making drinks. Then the manager has his mask BELOW his nose and sees me and pulls it up. He hands me ketchup and it's covered in something sticky all over my hands. The kitchen area I could see from my car was filthy!!! Threw out my food! Health department needs to check out this place at night!! read more

I kidd you not there was a very long hair inside my McMuffin this morning. Sooooo gross. I happen to notice it because once I finish the egg white I throw most of the yoky part away and that's when I see it. Jesus I inspected it because I was like maybe it's my hair but I pulled on it and it was literally stuck inside with the cheese. It was my unlucky day. * I was going to post a picture but it's just too gross because I spit out what I was currently chewing out & the hair itself that's just gross. read more

Right off the freeway and Vasco Road, I find that this location seems to be much better than the one on Las Positas Road -- both in service and in speed. Like all McD's these days, this one has a double drive thru that can get a little cramped, especially during the lunch rush or dinner rush. But the wait time is short and the food decent -- you definitely get what you pay for lol. read more

I tried both the latte and mocha and thought that both were pretty good. (can't beat the $1 price tag for small) Fries and burgers are typical. Service is pretty good at this McD. Not the typical cashier who rushes through orders... they actually look you in the eye, answers your questions, and say thank you!! read more

McDonald's - Inside seating area... nice and clean - Fast Food Near Me - Livermore, California

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The speed of order time to delivery time was way too fast. I was half an hour early for work and I was trying to just spend time in the drive-thru but there was no wait whatsoever. Then when I saw the guy working, I wanted to just sit there and take it all in (maybe snap a pic even) but my food was already ready to go. He was visually stunning. His eyes were an amazing shade of blue and his smile was perfect. Why isn't he doing McDonald's commercials? He has way more potential. Not that his job isn't important because he sure brightened my day. As for the food, I tried that Chicken McGriddle. Popeye's got nothing on that. *mic drop* read more

I habitually come to this location for lunch and or breakfast. My concern today is with their undercooked McChicken Deluxe and their unprofessionalism with how they talk to customers. Customer service is a the pinnacle of this job. The MANAGER clearly forgot that training video. I came here for breakfast this morning ordered a sausage McMuffin and a McGriddle. I understand that things run out (which in this case was the McGriddle) but if you have an option beside a refund why not offer that instead of losing out on money for your company. I simply asked could I get two McMuffins instead since the McGriddle was out. She acknowledged what I'd said by grunting and walked away to get it. Brings me back a McMuffin. Doesn't give me my Orange juice and looked me up and down until I asked for it. Nasty attitude. read more

Only go here If you HATE RANCH and love bad attitudes. The first time we went here, we asked the woman at the second window for 3 ranch cups. She gave me and my friend a lecture about the importance of requesting your creamy ranch cups when ordering your meal. She yelled and was very rude, refusing to give us more than one cup. Upon our next visit we were careful to order the 3 ranch cups with the meal, however, WE WERE NOT CHARGED FOR THE RANCH, but it was on our receipt. Then when we got to the second window the same woman was there, and she only gave us 2 CREAMY RANCH CUPS. We would have said something, had she not been glaring at us through the window. I am very disappointed and will be giving my money to other McDonalds locations. read more

I'm on my lunch for work and all my food wasn't in my bag I'm only aloud 30 minutes and don't have time to go back how hard is it to read the screen and pack the order and the dude at window 2 almost forgets my drink seriously . read more

Pulled up and asked if they were still serving breakfast, the worker said yes but listed only 2 items. when we asked her to repeat the items because we couldn't understand her she said "never mind we aren't serving breakfast right now". Then they gave us a crispy chicken sandwich with no sauce at all on it read more

McDonald's in Livermore requires masks and dining is closed. Stellar service compared to Central Valley locations. Eat outside but refills allowed. read more

Seem a bit high for McDonald's right let me explain. This McDonald's is one of the few that have the cheese burger and hamburger specials during the week and thee only place I've seen outside of Gilroy do the gilroy garlic fries. Today I stopped by and grabbed a McGriddle and a large coffee. The McGriddle was fresh and hot and when you get those breakfast sandwich hot and fresh they are amazing. Staff was friendly and fast read more

McDonald's - Fast Food Near Me - Livermore, California

This used to be my go-to McDonald's since they *used* to be accurate with their orders. We would come here anywhere from once to twice a a week. The one thing that this place has been consistent about every time we visited for the past two months is that they manage to forget one item from our order. Every. Single. Time. We place our orders via the McDonald's app, because it's a hassle to wait for someone to acknowledge your existence when you stand in line at the register. The employees will do everything in their willpower to not make eye contact with you because if they did, then you will most likely ask them to do something, like put in your order. I'm not sure why the app even bothers with giving you an "order number", because the employees rarely call out your number. They will either list out loud some of the items in your order or they won't bother calling out anything at all so that your food is left at the counter leaving everyone to guess whether the food in the bag is theirs or not. Despite the hassle of all the above, we still came to this McDonald's. But tonight when they forgot one of the items in our order again *insert eye roll here*, my husband called out, "Excuse me" to one of the employees because remember eye contact does not work here, and asked the employee for the cookies that were missing from our order. The employee replied that he would get them, and instead, walked out to the front of the counter hung out to talk with his friend and laughing by the soda machine while we waited. Eventually he went to the back of the counter, and still didn't get any cookies while we waited for him. My husband finally brought up the cookies again and the kid didn't even forget, instead he just replied, "I told you, I was going to get them." LOL like when? When they've sat long enough to grow mold on them? My husband was so upset about the attitude from this place and how it's been going downhill that he has now banned my entire household from going to McDonald's ever again. Oh well, no big loss. read more

McDonald's used to have a slogan saying you get change. i got the .16 cents via the automatic coin change but the $4 was forgotten. when reminded, she smiled, got her manager and remedied the situation. manager asked what slot she put the bill in (5 or 10). coffee (1) -coffee smooth, needed it to waken my drowsiness. -better than BK..... read more

My rating is from going inside. I thought I was at chick fila for a quick minute. I had a baby on my hip asleep on my shoulder and the woman cleaning the trash out and wiping the soda machine area asked if I needed assistance as I filled two drinks. My mouth about dropped. This is McDonalds they don't do that here. I kindly said no thank you as I'm use to juggling two kids on my hips and everything else. #momlife The woman's kind gesture made my day and impressed me. Also, they deliver the food to you and brought my kids a coloring book and smiley face on top of the toy in their happy meal! This was nice to see! Kudos to the customer service at this McDonald's read more

McDonald's - My kids tore it up per usual! - Fast Food Near Me - Livermore, California

Warning! This Mc Donalds cant hear you through their speaker! Enunciate slowly and be patient to have to repeat several times. When I ordered 3 cokes and 1 diet coke, the guy repeated back "ok! Number 3 with a diet coke"' Lol. The girl with colorful hair was in grumpy mood too. It happens! Food ordered was piping hot and yummy. read more

This place is very convenient.. right off the freeway next to a bunch of gas stations. I have tried to give this place a couple chances but they fail every single time. The drive-thru girl is so rude! I believe her name is Marie. She has an attitude for everything! Rolls her eyes.. It just makes it easy to take my money elsewhere! Your job is not that hard! Been there.. done that.. not that hard! The last time i went they gave me expired apples in my happy meal!! Gross.. Will not be back again.. read more

This McDonald's is right off if 580 and next to arco gas station. The place is a bit old but like many other McDonald's it has been remodeled. Inside Is very clean and there are plenty of tables. Drive thru has 2 lanes and order taking is very quick even during rush hours. Employees are friendly and over my last visits they have never made a mistake. read more

This is by far the worst McDonalds EVER... The place religiously gets your order wrong but today was even worse. I ordered a SAUSAGE egg and cheese biscuit, what I got was a BACON, egg and cheese biscuit. THE BISCUIT was literally so hard it was almost like they toasted it and then let it set out all night. HARD AS A ROCK... I hardly ever eat FAST FOOD, but once in a great while I do. Today's visit just serves to remind me why I HATE going to them. read more

This is what you expect in a McDonald's... but I got spoiled when a cross town one got renovated and high tech... this location is the typical shop with no self check or anything... 2 drive thru lines are good though. Wednesday's and Sunday are super cheap cheeseburgers. $0.49 No play structure read more

this customer service was sooo bad we called to ask about how they liked there job for a school assignment and they just ignored us and hung up! soooo rude read more