While I was using the restroom, a male employee stood outside the door in a way that made me feel as though he was listening to what I was doing inside. This made me extremely uncomfortable. Additionally, before I entered, another employee who had used the restroom prior to me behaved inappropriately by attempting to put her foot in the door while I was inside. I found this behavior very concerning and unprofessional. After I exited the restroom, I felt that the staff treated me differently. The employees were not customer-friendly, and I did not feel accommodated when I requested assistance. The overall interaction left me feeling uncomfortable and unwelcome. I believe customers should feel safe and respected while visiting your establishment. I would appreciate it if this matter could be reviewed and addressed appropriately. Thank you for your attention to this issue. Sincerely, Makeem Dawson read more

One of the best Mcd experiences I've had. Friendly service, fast food, all hot and good.

The food was hot and the manager and workers are good here. It's a very small location so it's easy to miss. Only 2 registers and a small kitchen but they do the best they can. Restaurant is relatively clean but some of the clientele are questionable. There may also be a homeless problem in the area. A few of the customers looked like they were tweaking. This isn't the restaurant's fault but gives you an idea of the area which the restaurant is located in. Many signs for No Loitering and only 30 minutes to eat which is apparently enforced by the police. Also several signs telling customers they must drink beverages purchased from McDonald's only. I took a star off for the general vibe of the area. Not a place you want to bring your family if you are in town. I got here right before 2:30 PM and it was the same time that the elementary schools in the area get out, so it was overrun with kids and the line was 30 people long. Luckily I got in just before the rush. read more

This place is ok if you order inside the restaurant. They put their all star crew on the drive-thru though (sarcasm!). 6 out of the last 7 times I went through the drive-thru at this McDonald's, I didn't receive the right order. Usually there's a sandwich or two missing. One time, the whole order was wrong! I only order for me and my Dad when I go here. It's tops a few sandwiches and a couple of fries. How do you screw up just 4 items?!! It's crazy. The best part is if you go to the McDonald's at Northgate in Revere, it's more expensive. I guess I have to skip the convienience of the drive-thru from now on and go inside. Terrible! read more

Super clean and great atmosphere, especially love the music choices! A little Frank & Ella add the ambiance to take this location up a notch! read more

Wow I'm the first one again (again who sits and writes review's about McDonalds) But honestly, unless you knew that this place existed in Chelsea Square, you wouldn't even see it driving thru the city center, as its very non-descipt and lacks much of the exterior signage that most McDonald's have. it is also one of the few McDonald's that I know of in this area that is not a free standing building. This one is built into a city block. But onward to the review. Food. Always good, always hot, always fresh, always up to corporate standards. However, this is an abbreviated menu at this McDonald's, where you wont find anything that is grilled or any weird McDonald's specialty sandwiches any other full service McDonald's offers. Service. Good. Its a small store, so you tend to see the same 5 ladies (and the male store manager) all of the time. As with many businesses in Chelsea's city center, they are more Latino oriented, so you might run into a one or two where English isn't their first language. But since you can point at the menu to let them know what you want, this is almost a non-issue for me. Store. Nice, clean and bright. This is a late 1990s "fabulous 50s" era McDonald's. I will say that some of the regular patrons to this store are.. questionable. (and that's all I will say as I don't knock off points for this, as its not the store's fault for its patrons). With that respect, I'd mark this McD as kind of dive-y. Even for the busy, central location, the rest rooms are locked so they are kept clean. This McDonald's also employs a galley-style kitchen so patrons can see the entire kitchen front to back (and usually can watch your food being cooked, as little is kept in the warmers) Staff. Always friendly even if language is an issue. But never had a problem with the shift supervisors or managers. Location. Excellent. I don't think this gets any more convenient for residents of Chelsea. Its downtown, and across the street from two major bus stops (the 111, 116/117, and the 112). Overall a good McDonald's, and one of the more frequent ones I patron. Mostly because I've never had a problem with the staff or the food. And its in a location I am frequently in switching buses in. (Its far too easy to get off the bus for 10 minutes to run into McD on my way home). read more

I would rate this higher but I like the place all I live near by and it's a quick place where I can go and just eat but it makes me feel uncomfortable when some crazy or drug addicts are just in the back screaming and I can't just eat in there in peace it's weird but other than that it's good I get my food quick I get what I want I don't find any of the workers rude find a way to limit the people in the back that are weird from just walking and think they own the place read more

I love McDonalds but today I ordered 3 happy meals, 1 medium strawberry slushie and they ended up giving me 2 happy meals one with NO MEAT ON THE BURGER JUST CHEESE, A SMALL BLUEBERRY SLUSHIE - I did not order that and they even charged me for a medium. I'm disappointed. read more

I love love this McDonald's. Work in the area and always stop in when I forget to bring lunch or breakfast. The manger is such a hard worker and he covers almost everything whenever there are short stafff but my order is always correct. The drive thru cashier and 2nd window person always have the biggest smile. The 2nd window is usuallly a young guy with a friendly smile and attentive presence . The cashier so the first window is so pleasant and kind. I hate it took my so long to write a review I'm always on the go. But excellent service!! Thank you!! read more

Fast and consistently good! Every time I crave some fast food, this is the place I see myself ordering from. Friendly staffs and fast service! read more

Junkies in the bathrooms and dining area. some workers are extremely rude like all I want is some ketchup no need for the attitude. Let's not mention how cheap they're on the fries! Ordered a large and literally was only half filled. Hate this location read more

If I could give this place 0 stars I would. The manager here is super stingy. I never give reviews, let alone bad reviews but I can't even believe it - I just ordered a medium orange juice. It was warm and it wasn't even close to full. I asked for a bit more and she goes, "oh it's a preset amount, you press a button." ok, we'll you can manually add a bit more if someone asks right? What the heck. This is why I don't go to McDonald's anymore, I spent 6.50 on an egg mcmuffin with no meat and a medium orange juice that I swear she passed the small button for. It's funny because, I was debating getting a small vs a medium-and it's only 20 cents more but I'm the cheapest person on the planet, and I realized that I alway want more orange juice than I get for myself. And I was very sad to not get enough and, not enough ketchup. Typical cheap McDonald's manager. Also the line was super long and the place looks like a dump. read more