This might be my new go-to Jersey Mike's location! My sandwich was so fresh and exceptional tasting. The staff is super friendly. I ordered my usual #13 Italian sub Mike's way. They slice all of the deli meat and provolone cheese in front of you and the veggie toppings were super fresh. My sandwich was loaded and really hit the spot. Perfect for lunch. read more

" Heavenly " The best sandwich's in town . Tasty , fresh and delicious. Can we talk about how good that fresh bread is Yum . Anyhow you're in heaven when you have one of these sandwiches. See you in heaven soon . Lots of parking at this location so no worries . read more

Jersey Mike's Subs - Fast Food Near Me - Brighton, Massachusetts

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My life has changed for the better because I grew up and started getting more than just turkey and cheese on plain bread!!!!!!!!!! I love J-mikes so much. SO much. The Brighton location is also so well-kept with such friendly staff. My go to is a number 7 with bacon, red pepper relish, mayo, honey mustard, and banana peppers done Mike's way on rosemary parmesan bread. It is a wetter order but eat it before the bread gets soggy and you're set. Also for any students if you show a valid student ID you get a free drink and bag of chips with your sub, awesome deal! read more

Jersey Mike's Subs - heaven (a number 7) - Fast Food Near Me - Brighton, Massachusetts

First time a very good italian for a Chain. I would make the bread a little more pliable but its fine every thing tasted fresh and the place was spotless. Come get some. You see when the bread is too fluffy or thick it takes away from the juicyness and savoriness of the overall sandwich next time ill just ask for extra oil and vinegar an mayo on both sides to aide the bread. read more

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You gotta get the #43 Chipotle Mayo Cheese Steak (and ask to add BBQ sauce in addition to the chipotle mayo). SO good. Pro tip: Use the app to order online/pickup in store because the rewards are pretty good. I haven't had Jersey Mike's in a little, and then ordered myself a #43 (with bbq sauce of course) and was pleasantly surprised it was free after all my points from previous purchases adding up. Great start to my weekend! read more

I hate that I'm even writing this, don't like to leave reviews, but Celiacs be warned, went in there on an evening night to order a quick sub hearing that they have udi's gluten free rolls and practiced safe cross contamination measures which they did not even bother with. Told the worker I had a gluten allergy to which she wrote down but then just watched the sandwich maker continue to make my sub on the same counter, same gloves, same knife, same spatula. Not a care in the world, I get it there's cross contamination risks but this guy didn't even bother to start preparing my food without any effort against it...Will not be returning. Proceed with caution while eating here. read more

There is not one polite employee at this Jersey Mike's location. Even worse, more often than not, the order is incorrect. I've mobile ordered a good 30 times from this location and there is almost always something wrong. I'd be less likely to complain if the employees would at least acknowledge you when you walk in. I still go here on occasion out of convenience but prefer the Arsenal Yards store, or the Route 1 in Dedham location. If hate your job, get a new job. read more

Visiting from Texas. Best service ever at this restaurant!!! This was my first time in a Jersey Mike's, and I will definitely eat here again. read more

I used to be a regular customer at this Jersey Mike's. Now, I don't think I will ever go again. Here's why: Last Saturday, I ordered a large sub to be delivered by DoorDash and ended up paying through the nose ($36 with tip!). That's NOT why I'm upset. They got the order wrong and sent me the wrong sandwich. That's NOT why I'm upset. I called the store to let them know and asked them how to fix it. The person I spoke to told me to call Door Dash and tell them that I did not receive the order. They would then reprocess the order and it'd be fixed. I told her that this was not ethical. While I think DoorDash is a racket, they did everything correctly. It was Jersey Mike's mistake. I asked to speak to a manager. The manager got on the phone and also told me to call DoorDash and cancel the order. I told him that this was bad business and unethical and that they should be trying to fix the problem. They ended up reimbursing me but that was not their first reaction. read more

Ordered an Italian sandwich yesterday and was half way through a half when a long big piece of blond hair was exposed. Ugh! Never again. Put something on your heads. read more

Jersey Mike's Subs - Long hair looking like a spider web. Ugh. - Fast Food Near Me - Brighton, Massachusetts

Have you seen the article by Jay Wilson on 14 things jersey Mike's employees wish you would stop doing. I was appalled while reading this I guess customers need to be more concerned with Jersey Mike's employees then with what they really want and expect from a sandwich shop I can't believe they have the audacity to list things that annoy them when it's great customer service is what they should be seeking. It appears it's all about the employees and the hell with the customer they want you to order a certain way. There are certain things you cannot say should say not say they speak about Mike's way. They mention that many people hear that as microwaved I thought that the minute I heard an employee ask me if I would like it Mike's way, clearly if many people hear it that way maybe they should change it. I don't think I will ever shop a jersey Mike's again. They seem to be entitled and not care for a customer. read more

What kind of amazing cheese is on the Famous Philly that I just devoured?? That is no ordinary American cheese... it had mystical powers and melted perfectly on the steak!! I am not a peppers & onion fan, so my sub was as-is and DELICIOUS. This was my first time in a Jersey Mike's, this location opened a couple of months after I moved from the neighborhood last year (but fortunately I am just a few miles away), and now I have every reason to go to Brighton Center to eat! read more

For a chain, these are actually very good Hoagies (sorry Boston, I refuse to call anyting a "spuckie", I lived in Philly lol). I'd put it almost in the same league with Primo Hoagies in Philly as sandwich chains go. I usually get the: #13 Original Italian (provolone, ham, prosciuttini, cappacuolo, salami, pepperoni, served "Mike's Way" with modifications: lettuce, mayo, olive oil blend, onions, oregano, red wine vinegar, salt, spicy brown mustard, tomatoes) #6 Roast Beef & Provolone (roasted beef served "Mike's Way" with modifications: honey mustard, lettuce, may, olive oil blend, onions, oregano, red wine vinegar, salt, tomatoes) Plus Danny DeVito is their celebrity spokesperson. And who doesn't love Danny DeVito? Leaves chains like Subway, Jimmy John's, etc. in the dust. Although the best Italian-style sandwich in the Boston area is at Dominic's in Waltham (killer Ciabatta bread). Worth the drive. read more

as someone with a gluten allergy i always feel very safe ordering from this location! the staff clean all the equipment and surfaces and change gloves, it makes me feel very taken care of. the hoagies are always great too! read more

Inconsistent, expensive. Ordered 1st time before and size wasnt correct had to go back. 2nd time not so bad. Just took a long time to make. 3rd time. Xmas eve and bought a bunch of giant subs. I was going to buy them online but the menu differs at the location. I bought at the store but the chicken cheese steak was not made like the menu. I Got the regular version without mayo as it states but they put mayo all over it, I didnt realize till xmas day. As they dont make it in front of you like other subs. Didnt have that issue before. I Saw the man write down the order # I wanted so not sure why the Girl did that. I have allergies to egg. So 17 bucks wasted. Too expensive. If you go to jersey mikes make sure you open it and check read more

Very bad customer service from the manager Leo. Instructions were not followed and my sub was missing items

Had a Jersey Mike sub same as subway cheap cold cuts yuk I was not impressed Lots of veggies a little meat.

Quick, clean, friendly! My personal choice for subs in the area. Good quick food option

There's a serious inconsistency with the size of the subs. Sometimes there's a lot of stuff inside and sometimes there isn't. Look at the difference. This is twice in one day the same sandwich same bread same size. Smh playing with my money at this point read more

Jersey Mike's Subs - Fast Food Near Me - Brighton, Massachusetts

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The subs are always delicious, the service quick, and the employees friendly! Love this place and the app is easy to use. Plus the rewards make it all worth continuing to eat here :) read more

Okay, hear me out. I know Jersey Mike's is not everyone's idea of a splurge, but I eat out very rarely. I have ordered a sub from a Jersey Mike's elsewhere in Boston, but this specific location on Washington St in Brighton? I don't know what it is man, but the subs are just built different at this location. I have driven an extra 15 to pick up here instead of one closer to me. The ratios, the balance of ingredients, the value of what they put in? Incredible. The staff at this location do an excellent job. Thank you! read more

Holy moly! I went in on Sunday and ordered a big kahuna steak sandwich... it was so mightily filled with meat cheese and toppings that I needed a fork to scoop up and eat all that fell out in between bites. If anyone tells you how annoyed they are that during this inflation crisis restaurants are charging more yet downsizing their products, please suggest that they do lunch at this Jersey Mike's. I'll definitely be back soon! read more

Food was amazing and the employees went above and beyond to make us feel welcomed. Jersey Mike's in particular always provides me with service that is above the ordinary. read more

Jersey Mikes I recently placed an order to your Brighton location in Boston via DoorDash I ordered my go to sandwich the Giant Big Kahuna with extra Bacon and steak. The sandwich arrived but did not have the extra on it. I called the store not really expecting the outstanding customer service response I received from Amanda who simply apologized and offered to give me an in store credit for the item. Or the option to be refunded through DoorDash. I was very impressed with the professionalism and customer service of Amanda that I opted for the store credit which would only be redeemable by in person visit. The following week I called the store to speak with the manager on duty Caitlin to make her aware of the Excellent experience in customer service I had received.Ok this is where it goes next level. I told Caitlin I would be ordering the same sandwich today via DoorDash as I was at work and could not come to the store today but would try later on in the week. Caitlin says order some chips and a drink and I will send the store credited sandwich along. I was instructed to call after placing the order. I got a little busy at work and by the time I called the order was picked up by DoorDash without the sandwich. Caitlin saw I was 10 min away and delivered the sandwich herself. Level 3! I love the quality of Jersey Mikes it is levels above the rest, but because of the above and beyond customer service I have experienced I'am a loyal customer for life. Thank you. Amanda and Caitlin read more

I ordered a medium turkey and provolone cheese with extra pickles, bacon, lettuce and mayo. It had ONE pickle on it! The sun was extremely fresh and the bacon was delicious. read more

I've been to many 'Jersey mike's" and this was the worst. Doesn't even feel like a Jersey mike's. Just not the same love for the brand up here. Lame read more

The wait times are very long. One slicer to manage online orders, and in store in person orders. I waited, watching the employees make online orders multiple sandwiches as I stood there and waited to order. All the while there is a separate station in the back line with a slicer and a grill with nobody using them. I spoke to the manager about it and said it's frustrating and difficult to watch you make sandwiches for people that aren't even here yet. I like the sandwiches but it's painful getting them. Need more Than one person making sandwiches. Online orders can be 45 minutes. This is the reason I go in person however, now we just have to wait for them to make the online orders before you get a chance to order in person. The employees are trying to please everyone, but I think they're in a difficult position due to the model of unused resources within the establishment. read more

Haven't had Jersey Mikes in a long time but loved the sandwiches they made here. The customer service is easily the best part of the experience at this location, been here twice in one week and plan to keep coming back many times in the near future. Keep up the good work everyone! Cheers read more

We are so glad that this is finally open! The people were super kind and the food is great. My husband and I ordered a #9 and #5 -- we'll come back for both again. Can't go wrong with Mike's Way. read more

Jersey Mikes disrespects the gluten free community. Although they offer gluten free bread everytime I have gotten a gluten free snadwhich it takes dramatically longer than my friends orders even when i order before. If they cant cater to allergies in their space then they shouldnt offer the ingresdiants. OR treat all the sandwhiches the same. read more

These are the nicest employees at any establishment in Brighton! Over the phone and in person they are always so friendly in tone and effective in answering questions! I love coming here for that reason & the cheesesteaks are good read more

I've been here a few times and I thoroughly enjoy their cold subs. I had a hot chicken steak sub and it wasn't particularly well made, but I'll definitely try it again. The most important thing is that the food is fresh and the staff are attentive. read more

Gotta try it!! It's the best Sub shop in all of Maine!! I originally fell in love with Jersey Mikes in Florida and am happy they finally have a shop near my current work assignment. read more

My Ham & Provolone sub was tasty, but I was SHOCKED by the SKIMPY fillings and HUGE price tag. I paid $14 for what I can get elsewhere for half the price. This place is a HARD NO! Imagine taking a family of 4 out for subs, chips, and drinks - it would cost $80! Let's hope it goes out of business soon so something worthwhile can take its place. read more

Never been to this location but let me tell you the meats here are straight from the cow. They are fresher than fresh & make subway look like trash. The blend of the spices and oil is mmmm mmm good, my assumption is that all the negative reviews have to be from those who did not get it "Mike's way." I can tell you with 100% confidence that Jersey Mike's has single handedly changed my life & my love for sandwiches. Thank you Mike, I would love to shake your hand one day. SANDWICHES ROCK WOO read more

I have ordered 6 sandwiches over the last 2 weeks and every single time the service & quality has been absolutely perfect. It seem that this restaurant has great leadership coupled with a good guidelines / protocols. VERY nice employees (sort of what Culver's used to offer) day after day in my experience / timing. Kudos to Jersey Mike's Way of making great sandwiches! read more

Best Jersey Mikes I've been to. The owner/ manager is super nice and always goes above and bound. Love that guy. All the employees are also super nice and the food is great; what else could you ask for? read more

These are the nicest employees in Boston. We came in last Saturday and we were running late for a football game, and the four employees were so kind to us and understood we were in a time crunch without us needing to say anything. I almost didn't notice until we were leaving that we were in and out of the store in only three minutes, and our subs were great. We are definitely coming back! read more