Fries are always good, every one I have been to has a pleasant staff and they are clean,the big detractor, the burgers. They are at a price point consistent with sit down restaurants but the patty quality is about on par with a McDouble and not quite as good as a whopper. They try to make the burger seem juicy by just scooping the grease onto it or something like that and all it does is destroy the bun on any larger burger, similar fast food chains just don't have that issue. The add on are good. If you are going to charge at the level of a sit-down deliver that quality and possibly offer an option other than fried to death. read more

Although they're listed as "little" on the menu, trust me, they're filling and tasty. The burger was juicy and cooked perfectly and the fries were fantastic! read more

Five Guys - Little Hamburger and Little Fries - Burgers Near Me - Boston, Massachusetts

Five guys is our go to for fast food burgers in Boston and we come often for weekday dinners. Food is always served hot, fresh, and quickly. There are also always seats available at prime dinner time. I usually order a burger with toppings like lettuce, mayo, and jalapeños. Then my husband and I will share Cajun fries (small or regular depending on how hungry we are but both are quite large). read more

$20 for a burger and fries.. and my burger was no bigger than a damn hockey puck.. that is a f@cking RIPOFF!!! This is the last time I will ever step foot in a five guys.. pathetic. 0 stars if possible read more

I ordered grilled cheese, fries, and a milkshake. the grilled cheese was ok and the fries were good and the milkshake was disgusting . And then at 3 A.M. I woke up and had a VERY BAD stomach ache. I couldn't fall asleep. then 30 minutes later i threw up. after that crap, I didn't fall back asleep until 5:00. Then I didn't wake up until noon. for the rest of the day, I didn't feel that great. Very expensive food. I DO NOT RECOMMEND!!! read more

I prefer Five Girls, but this will do I suppose. These are truly some of the most overrated burgers in the country, and sure, compared to Wendy's and even Shake Shack they're good, but compared to real hamburgers (and there are many of them in our country) they are really bad, and they're also more expensive than a lot of real hamburgers, which is a crime, because these aren't very big. One of the problems is that a lot of people making them don't really want to be here, often 19 year olds who in some cases may not appreciate the concept of work or good service, which is fine, but in this case it definitely was true, and service was lacking. If my 5G obsessed College friend and former roommate drug (not drugged, but dragged) me in here and tried to drug (not dragged, drugged) me with these burgers, I guess that's my excuse for coming here. But it's passable, and the burgers usually aren't bad at Five Guys, but I perfect particularly did enjoy this experience, where the burger was somehow both undercooked and lukewarm. read more

Five Guys - I prefer one at a time (lie) - Burgers Near Me - Boston, Massachusetts

The Five Guys on Summer St. is just as good as any other franchise I've visited. Which means belly bustingly freakin' good. To prevent post prandial discomfort I ordered the "small" cheeseburger (one patty instead of 2) plus their full list of toppings (mustard, Ketchup, pickles, sautéed onions, sautéed mushrooms, tomatoes, lettuce.) Small fries. There's nothing small about any of that, it's a gigantic meal but more tolerable than the regular cheeseburger. After that for lunch, only snacking for dinner needed. Such an orgy of yum--5 guys is a gift to civilization. read more

I really like Five Guys, it's one of my favorite burger spots. I stopped at one in Boston during college apartment move-in day since we hadn't had breakfast and were super hungry. I was the only customer there besides another customer at a table eating so it wasn't busy at all. I ordered food at the kiosk and casually watched the staff as I was waiting at a table. The two staff members were having a conversation, doing some eye rolling and head shaking while making my order and a few door dash orders. After receiving my order, I walked back to the apartment and noticed 2 of the toppings I ordered were not on my burger which was disappointing. I checked my receipt to make sure the toppings were listed which they were. If I eat at this location again, I'll have to check the burgers to make sure they were correctly made before leaving the restaurant. I can understand mistakes being made if it were busy but it definitely wasn't. read more

Five guys is great at delivering great tasting and juicy burgers. Their toppings usually always taste fresh and their patties are very flavorful and tender. I also like that all their locations I've ever been to have an open kitchen so you can rest assured your food isn't being played with. Peanuts are finally back (at this location), for a while they were not giving them due to the pandemic. A few things to keep in mind if going to five guys for the first time is that little = one patty whereas if it doesn't say little you'll get 2 patties. Another thing is that the small fries are enough to feed 2-3 people so don't make the mistake of each person getting their own fries....you'll have so many left over. Cajun fries are the best if you want a kick to them. read more

Five Guys - Cheeseburger all the way - Burgers Near Me - Boston, Massachusetts

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Just don't bother. No matter when you come in, it's moving slow. Love their product. read more

At 1820 roughly found a long black hair in my burger patty and no was apologetic . just said they can make another one. not a good way to treat a member of our armed forces or anyone for that matter ( i believe it was the managers because of length and hair color as well as he was on the grill) . read more

Tonight was the last time I will ever go back to this location. The grill is so filthy disgusting and the entire restaurant Is dirty. They either forgot to put in my order or gave it to someone else ? 30 minute wait for under cooked soggy fries and shrinking hamburgers with old lettuce Never have a problem with other locations. All set with this dump. Not worth the aggravation read more

I've got a family of six people, so dinner out before a show can be expensive at a sit down restaurant. For our recent trip to the Nutcracker, I decided to swing by Five Guys as a way for each kid to get a custom dinner that was quality, but not stupid expensive. This location is just a block away from the pretty Christmas lights around Macy's, and a few blocks from the theatres. Pretty decent sized location - complete with open kitchen and cases of peanuts for you to shell and munch on while you wait. We worked with a super-friendly cashier (named Derek P? - that's what the receipt said), who was gracious as we rattled off six different burger orders in succession. He confirmed each order to make sure it was correct and made sure our visit was a complete success. Food was prepared correctly and came out quickly. Nice job Derek P and Five Guys Summer Street - you helped make our family outing to the Nutcracker a success - thanks! read more

It took 30+ minutes for a milkshake and burger. and the burger was too cold. I will not be coming here back.

too goddamn expensive fym 53 for two??? ts pmo fr, like dood how expensive do you need to make ts, make ts cheaper dude im breaking the bank here, had to break open the piggy for this one dawg read more

Clean, spacious outlet. Staff are courteous, and burgers/fries are capable. Love the free peanuts!

Customer service can be not the greatest sometimes but otherwise the food is usually delicious. The portions are GREAT and hands down will ALWAYS BE one of the TASTIEST BURGERS you'll have with a pretty decent price. Not the best, not the worst, but definately super up there with top burgers you can eat. read more

These burgers are messy. There are so many juices in there that it flows into the bag, drips down your hands, and explodes in your mouth. You will need napkins. A lot of napkins. The fries here are pretty amazing. Make sure to try the cajun fries. Since they have free peanuts, I find myself not ordering fries that much anymore. I recommend ordering online to beat the lunch traffic. Or, you can eat peanuts while you wait. They have one of those 9999 combination soda machines that are pretty awesome. If you are trying to be "healthy" you can order a burger with a lettuce wrap or no bun. read more

We came here last night at around 9:45pm The staff was so accommodating and fun. We went to order from the wrong area and they kindly directed us to the other side..super friendly! We got 4 double cheeseburgers with the works and large fries..$60 dollars worth! Well worth it! They definitely did the damn thing and put out some great late night food! Thanks everyone! read more

I love five guys Their burgers are satisfying even though I don't like my meat well done. But the extra toppings make up for it. Love mushrooms, jalapenos, ketchup, and mayo. Cajun fries are 100. Get these read more

Enough with the salad bowls and rice bowls and chicken and rice bowls and other weird stuff that overweight office drones claim is "healthy" (with all that weird garlic sauce its certainly not). Most chain restaurants/fast food in Boston sucks, not because the restaurant is bad, but somehow existing in Boston makes it bad. No joke like you go to a McDonald's in LA or Dallas and its way better than the one in DTX. That said, this Five Guys is as good as any I've ever had, which makes it one of the best restaurants in Boston, and certainly the best in Downtown Crossing. read more

Five Guys get FIVE THUMBS DOWN! I ordered through UBEREAT at 9:21PM a little bit before closing time & they basically rushed my order. Forgetting to add toppings to my cheese burger and the fries were horrible overall my order was a mess , my cheese burger cAme plain also were dry and overcooked, my Cajun fries were not edible at all. Overly seasoned as if they threw the fries on top of the burgers and dumped the salt into the bag and top it off some more with the half filled cups of fries. It was way too excessive that I had to sift the fries. I barely ate my food and with this oncoming headache from too much salt. I feel like I'm dying from high blood This was my second time ordering and I'm all set with this Downtown location 9/5/2018 read more

Taste? Pretty standardly five guys. Delish, if not a tad greasy. And bless any place that is sending delivery during this pandemic. But what wasn't wonderful or standard was the puking and diarrhea, chills, sweats that ensued until mid Sunday morning when I ordered this on Friday night, the stomach upset that hit my boyfriend and I was the worst food poisoning I have ever been brought down by. I've never felt this lousy after a burger or a meal ever. It's Sunday night as I write this and I still don't think I can stomach to eat dinner or even drink more than water. read more

Honestly I'm just reviewing this place because Five Guys deserves more than 3.5 stars so I feel obligated. The location is fine, we've been there multiple times and the staff has always been friendly. I won't review the food because if you don't know by now whether or not you like Five Guys then me telling you that I love it probably won't do much for you -- just go try it. Here are three tips though: - Go for the free peanuts, they are good (somehow people in there don't realize they are free) - Make full use of the awesome soda machines by mixing and trying a variety of flavors - Order on the mobile app or online where you can request some lesser known options (e.g. Extra Third Patty, Lettuce Wrap). You may be able to just ask at the register but I always order in the app these days since it's pretty convenient anyway and it stores your order info for next time. Seriously though, that Third Patty really takes Five Guys to the next level. read more

Five Guys - Any soda combo you want - Burgers Near Me - Boston, Massachusetts

So this is going to sound weird but their breakfast burger is drool worthy! I've never thought I'd this place as a morning spot, but stopped in when I stumbled upon it as a close destination in the cold. I got the eggs and cheese with an added burger patty and must report that I was delightfully surprised at how good it was. The cheesy and egg just seemed melded together in an oooy gooey fashion - not too greasy, just magical. The bun was the standard burger bun and the patty the same... but I'd definitely stop in again for another if the opportunity arose! read more

Five Guys - Burgers Near Me - Boston, Massachusetts

Great staff at this location. Prompt service and they treat you with a smile. Keep up the good work.

Please note: this review is ONLY about my milkshake. Yes their burgers are good, and fries, but I really truly only care about milkshakes. Theirs brings me to their yard. And darn right, it's better than yours! So. Milkshakes! Five guys finally started serving the most important part of any meal: milkshake. Nice and thick; a native New Englander would call it a Frappe. Here's the deal: they come in one size. It's like a medium in American sizes. It's quite more than enough to satiate my cravings and desires, which for milkshakes in a dream world would be every waking moment of every day. You get UNLIMITED MIX-INS. You can have vanilla and/or chocolate, and/or peanut butter and other delights such as cherry and salted caramel. I chose two for myself--my favorite of any flavor, peanut butter, and salted caramel. Whip cream is free. It. Was. Delicious! Beyond delicious, it was divine. It was inspired by the classic gods of burger and fries diners. I barely could control myself and be dignified as I slurped it noisily. So delicious. So nom. So mind bogglingly good. $5 buys a darn good milkshake in an area lacking in good milkshakes. Service was quick and friendly, especially for being mid afternoon on the fringes of Downtown Crossing on tax free weekend. read more

Five Guys - Holy crap!! Free mix-ins! Peanut Butter Salted Caramel - Burgers Near Me - Boston, Massachusetts

Five Guys used to be my go-to, but then they removed extra cheese as an option for online ordering, and disabled all customizations. I can't order without calling the restaurant every time, which defeats the purpose of online ordering, as I'm not always able to make a phone call when I order. I'm only giving two stars instead of one because it was likely a corporate decision and not this specific store's fault, but the end result is that I really can't eat here anymore. read more

I think Five Guys is delicious. I love their plain hamburgers and fries. I would recommend this restaurant.

Always a trusty spot around Downtown Crossing in Boston to take the kids to eat. They have clean bathrooms (protected by a code on the receipt) and a changing table. Basic American food options available and yummy shakes to share with each other. They have crayons and small pieces of paper to draw on and hang up. And peanuts also make great distractions while waiting for food. But that's also good to know if you have peanut allergies to not go ;) read more

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$5.02 for a plain dog in a bun? I had to douse the dog with tons of mustard and ketchup in order to eat it. I am on their website now as I write my review. On the order page, I can request unlimited toppings? You're telling me that I could have gotten some grilled mushrooms, pickles, jalepenos, onions, hot and bbq sauce, etc? Why didn't the server offer them when i order? read more

Okay, before I begin my review, lets get one thing straight. Five Guys IS NOT THE EAST COAST'S VERSION OF IN-N-OUT. Five Guys is nowhere even near as good as in-n-out. BUT, that doesn't mean this place doesn't deserve a great review. I think Five Guys offers its own unique twist to their burgers and I really appreciate the way they do business by offering free peanuts to their customers. One of the things that I really like about Five Guys is that they offer a lot of topping options. My favorite combination goes something like this.... lettuce, tomatoes, onions (fresh and grilled), green peppers, jalapenos, pickles, and A-1 sauce. Try their cajun style fries as well. They are pretty good! I also recommend getting the regular size fries because they usually overflow their fries cups so you end up getting a lot more than you ask for! read more

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This location is the worst 5 guys I've been to. Placed my order, went to the line -- 5 customers, including me, while we watched their staff laugh and joke and literally dance with each other. From an operational perspective, let's just say not all staff were at capacity. I got my order before the person who ordered before me, but thought nothing of it. Got back to my office, found two different colored beef patties, one light brown and the other dark brown and dry. Pretty sure they gave me an old patty that was laying around. Cheese was half outside the sandwich and cold, half melted. Best part of the trip -- while waiting we watched an employee sweep, then in the main dining area unbuckle his pants, reach inside his pants with his bare hand, then rebuckle. Someone from the kitchen then passed him a metal container which he carried over to the soda machine to fill with ice, again with his bare hands. Then he passed the container back to the kitchen. read more

I like 5 Guys. Good burgers, hot dogs, fries and shakes. And oh yeah. The peanuts. But c'mon... prices are ridiculous.

No problems here. This is a quick review. The service was great. Fast and efficient. I ordered a Cheeseburger (which in 5 Guys world is a DOUBLE cheeseburger---keep that in mind) with ketchup, Mayo, mushrooms and jalapeños. Regular sized soft drink, but no fries this time. The fries are good, but sometimes I do without because the burgers are big enough. This location is always clean and fairly organized. Well done! read more

Five Guys - Cheeseburger w/ mushrooms, jalapeño, ketchup and mayo. - Burgers Near Me - Boston, Massachusetts

Fries - fresh potatoes but sadly buried in a mountain of salt. Bacon double cheeseburger - crispy bacon, melted cheese, enough mushrooms, but bland. Cashier initially friendly. But after eating they wouldn't let me use the restroom. Guy behind the counter wouldn't give me code to unlock the door and said "so what" then smirked and turned his back and walked away. The others ignored me. That's after spending over $50 and tipping 20% upfront. Never again with so many other food and burger options nearby. If you really want their food, get takeout, don't bother with the tip, have a hose ready to wash off the salt, and add a bunch of seasoning for the burger. Two stars for the local ingredients. read more

We went here after the st.pattys parade. I was truly in the mood for a great burger and my friend suggested this place. It was mine and my fiancé's first time. I ordered a cheese burger (all in!!) and got him the bacon cheese burger (all in!!). I got regular fries and he insisted on large fries. Unfortunately when I opened my order back home, I had received a cheese burger with only mushrooms on it and my fiancé got exactly what he ordered. This left me dissatisfied however he absolutely loved his burger! Said it's got to be up there with one of the best he's had. There was sooooo much fries, I'd suggest a small fries the next time as it's not only in the cup given but the bag too! Over all I think if I got my correct order I would give this an additional star. read more

Okay...let me just start by saying that getting a burger and fries for dinner with a diet coke is something that I don't do very often at all. I've been to a Five Guys in Norwell a few months ago for the first time, and my second time was at this location, and it wasn't half bad. It's a quick burger and fries (and peanuts) fix. and for that you can't go wrong. Granted that it's a lot of greasy food going into your gut, you can't help but feel satisfied, and then mentally write a note to yourself saying that this won't happen again for a very long time (gorging on burgers and fries that is...). The one thing that's funny to me is the veggie sandwich. My husband's a vegetarian, and the veggie sandwich is veggies and cheese in a hamburger bun. My husband likes it so what the hey...it's just odd that they don't have veggie burgers. Oh well. The (almost) never-ending order of fries helped and/or made up for that I suppose. Here's the thing, if you want a burger and fries, but don't feel like going to Wendy's, give this place a try. Overdoing it isn't recommended as it's pretty greasy stuff, but a good thrice a year fix. read more

This is a nice place but it's always so busy. The staff really seem like they hate their lives, which isn't the best, but the food is so good Any the location is convenient. read more

Here is a great example of how someone with a really nasty attitude can bring down the rating of an otherwise (seemingly) decent place to eat. I went to the Five Guys on Summer Street to get a couple of cheeseburgers to go. Simple. Direct. The cashier (...my receipt says her name is Sofia) hits me with a close to $17.00 bill and I was like, "Whoa, wait a sec. Two cheeseburgers are THAT expensive?" Long story short, she was charging me for the $7.69 cheeseburgers and not the $5.69 cheeseburgers. In her defense, she did NOTHING wrong. She charged me for what I asked for, but MY confusion was with Five Guys' definition of a cheeseburger. The world's definition of a cheeseburger is basically a patty, cheese, two buns and whatever other toppings you ask for. Five Guys' definition of a cheeseburger is a DOUBLE patty, cheese, etc. I asked, "Wouldn't that be a double cheeseburger?" From here on, she became very flippant with me, telling me this is how Five Guys labels its burgers and that what I actually wanted was a "Little Cheeseburger" which is the single-pattied variety. I think she viewed my questions as personal attacks, but they truly were just interrogatories to help me make sense of this place. I asked, "So, basically what you're telling me is that... what the world refers to as a double cheeseburger, you guys call a cheeseburger... and what the world refers to as a cheeseburger, you guys call a LITTLE cheeseburger. Is that basically it?" And even though I wasn't TRYING to agitate her, her voice was ramping up significantly, getting more and more aggressive, as she continued to snap at me. Her overall attitude was basically, "It is what it is" which is fine, but I was just trying to make sense out of the burger nomenclature; not start a holy war. Frankly, the burgers themselves weren't even that great. Not sure if Sofia had anything to do with that, though I hope not. Anyway, I'm a big fan of giving a restaurant good reviews when they deliver great food and great service, but Sofia just ruined my time there with her nasty attitude. I'm not likely to return to this establishment. read more