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    Potbelly

    3.2 (120 reviews)
    InexpensiveSandwiches, Fast Food, Salad
    Open 9:00 am - 9:00 pm

    Order Potbelly Takeout or Delivery

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    POTBELLY ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Dogs allowed

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    Recommended Reviews - Potbelly

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    Interior
    Adina S.

    Potbelly wouldn't be my first choice for a sandwich in Boston, but it wouldn't be my last either. It's conveniently location, right in the heart of downtown. The interior is nicer than I expected and the service was quick. It could be personal preference, but I'm more partial towards non-chain sandwich/sub spots. That being said, their Avo Turkey sandwich is still solid and gets the job done. Not sure I'd come back again, since I could have made a similar sandwich on my own, but I could say that about a bunch of other fast casual places.

    Toasted sandwich
    Robert S.

    Of all the national sandwich shop chains, Potbelly is one of my favorites...the reason? They have good quality meats and cheeses and they toast every one of their sandwiches in their fun and quick toaster conveyor at 500F. I am not a crazy fan of sandwiches, but when I get one, I like them toasted. Potbelly delivers. This location is Boston was busy when I went, but being in downtown, that is expected. There's a mobile app that can be downloaded for those who frequent the chain and that way, you can order ahead and just the way you like it. When I went, you could get a free sandwich after your first $5 purchase on the app. My toasted chicken club sandwich was crispy on the outside and moist and savory on the inside....a great treat !

    Potbelly near Downtown Crossing, Boston MA
    Bruce K.

    Lunchtime today at Potbelly was super busy with a packed restaurant and a queue that went all the way to the door. They were doing what they could to speed things along with a crewmember working the line, taking orders with a portable device. At the counter, get your toppings as you like and then pay for it at the end. A cooler with bottled and canned beverages plus a Coke fountain. There are also a number of displays with various brands and flavors of potato chips. My "Wreck" sandwich was quite tasty and a good portion. The added veggies were fresh and the bread was good. It was a nice lunch. [Review 9738 overall and 1316 of 2018.]

    This is what leadership is about.
    Dee C.

    On 11/13 I walked into this establishment I was yet again in the presence of a young man who was so delightful so happy so :) that you couldn't help but to smile with him I went in there to get lunch and I left feeling great not only did I end up getting lunch for myself at that point about lunch for everyone in my office. His kindness was contagious and because he was nice to me I wanted to be kind to someone else. This is the 2nd time I Visited this location and have come across this gentleman and Each time Hes made the experience a great 1 and 1 to remember. This employee really sticks out to me because He exhibits the True meaning of customer Service. His name is unforgettable because he shares it would a friends member it's Chandler and I call him Bing. There are Many places you can choose from for lunch but not only do you get a A plethora of choices for sandwiches you get exceptional customer service. The The price is feasible and they have the best cookies. To say only make sure you try the Oatmeal in chocolate chip. FYI they have A choice of a few Italian deli meats. The location sets for parking it is a little small and the bathroom could be more useful for more than one person but other than that the ambience is perfect and again the customer service is Exceptional.

    A Wreck and Loaded Potato Soup

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    2 months ago

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    Nicole D.

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    6 days ago

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    6 months ago

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    2 years ago

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    8 months ago

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    2 years ago

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    4 months ago

    Great food, Anna the lady taking our orders was incredibly nice and made sure we had everything we needed

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    8 months ago

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    10 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    8 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    7 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    3 years ago

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    8 years ago

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    5 years ago

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    11 years ago

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    8 years ago

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    4 years ago

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    14 years ago

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    Page 1 of 3

    Potbelly Reviews in Other Languages

    Ask the Community - Potbelly

    Do you offer an option to make sandwiches with gluten-free bread or healthier ingredients (like whole grain bread or reduced mayo)?

    Hi Kamila, Thanks for your question! At Potbelly, we offer multigrain bread as a healthier option,… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Potbelly

    The Italian is piled high with fresh capicola, salami, pepperoni, provolone, and mortadella.

    Mentioned in 2 reviews

    Read more highlights

    GRECO - SD Chicken Gyro

    GRECO

    4.2(171 reviews)
    0.9 miWaterfront, South Boston
    $$

    Greco begins with a traditional take on Mediterranean with a fresh twist and an atmosphere that is…read moreas bright and relaxing as that part of the world, even with a life-sized olive tree on the walls. We enjoyed both the kababs and shawarma. The rice is fantastic and we tried their custom drinks which were refreshing an enjoyable. The pita is soft and a good accompaniment to the fresh hummus, which is just the way we like it. We would come back for sure. This was our first time so the staff was helpful as we made our choices. We noticed that there were many, many to-go orders that were picked up as we were dining and the drivers were quickly given their orders, they were even kind to a rather rude driver as he picked up his order. I was impressed.

    Popped in for lunch because our other spot was closed, but we are happy we did!…read more Located right by pier 4, we walked in minutes before the flood of people coming for lunch! Quick and easy order of the: + classic pork + tzatziki meats were tender, but wish it was hotter. fries could have been crispier a great Gryo! + truly Greek chicken the honey mustard slapped on this! Enjoyed my ladies gyro more than mine haha. I thought the portions were just right for us, they have the meats already cut from the rotisserie and slapped together our gyros efficiently and quickly! There's a reason they have so many locations! Only tidbit i would say is i wish the meats/fries were hotter. I get it though, can't be hand cutting off the rotisserie every order during rush hour. Place was super clean, ample seating. There is also a kiosk you could order from and wait for your order to be called when ready!

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    GRECO
    GRECO - SD Chicken Gyro & SD Pork Gyro

    SD Chicken Gyro & SD Pork Gyro

    GRECO - Greek cola

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    Greek cola

    SAVR - Brussels Sprouts

    SAVR

    4.2(195 reviews)
    0.9 miWaterfront, South Boston
    $$$

    We came here for New Years Eve and were able to get a reservation easily. Our server was very…read morefriendly, attentive, and helpful! The food was great. We got the Thai chicken meatballs which were seasoned well and had the perfect amount of spice for the coconut green curry sauce. Their beet salad was also good, the shaved fennel and avocado really helped. For our mains, we got the cider brined Berkshire pork chop and the organic chicken. The pork chop was cooked perfectly, had a good sear/crust was juicy, really my favorite. The chicken was also delicious well, not dry and seasoned well. For dessert we had the orange cream pie which was the perfect finisher.

    Tl/dr: not bad but nothing super special…read more Loved: - The chic interior and upscale vibe. - The attentive service (esp w respect to allergies). - What I'm sure is a beautiful view of the water from our table when the sun doesn't set at 5p. But the food is just ok. The 3 of us ordered 2 pastas (one entree size, one app size), and 4 or 5 apps and nothing was impressive. The pappardelle w bolognese was the highlight for me. The lemon ricotta ravioli was borderline cold by the time I cut into it which was really odd. The mozzarella was forgettable, but the pork belly was solid. The scallops that were on special were the itty bitty kind and just ok - mostly overwhelmed by whatever breading they were covered in. The best part was probably the deserts - I had the creamy Nutella something or other - and was really upset when I got to the airport in the morning and realized I left it in the hotel fridge /sad face. Crème brûlée was on point. If nothing else, their pastry chef is 100 on the land/sea/sky.

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    SAVR - Shrubberies

    Shrubberies

    SAVR - Boston Lettuce Salad with Chicken

    Boston Lettuce Salad with Chicken

    SAVR - Bread

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    Bread

    Row 34 - Seaport - Oysters

    Row 34 - Seaport

    4.2(2.1k reviews)
    0.8 miWaterfront, South Boston
    $$$

    Row 34 in Seaport seriously blew me away. I've had oysters in a lot of places but this one is on…read moreanother level. We tried 4 different types and every single one tasted super fresh, clean, and just really high quality. You can tell they know what they're doing here, even the way they shuck it is nice and clean, no shell pieces or anything. Their menu actually has like 10+ kinds of oysters, highly selective and premium. I really wish we had more time (and stomach space) to try more. But we already had like 3 dinners planned that night lol so this was more like a "stop by and eat as much oysters as possible" situation. Honestly I'm pretty sure the other food here is just as good, based on what I saw on other tables. Definitely coming back next time I'm in Boston.

    First time here. We got the lobster roll. And while, sure, the menu said the pricing was 'MP'…read more(meaning Market Price, or...based upon current market conditions)...and while, sure, we didn't ASK what the price would be, on that day, I still think it would have been nice if the waitstaff voluntarily offered up that detail. (I'm certain the staff are aware that many of their diners express shock, once the price is disclosed...) Many folks simply make an assumption or a guesstimate, as to the price, when they see 'MP' on a menu, and this is usually based upon their prior experiences, ordering such a menu item. So, for example, I was thinking the lobster roll might be in the $40-45 range. So imagine my utter shock, when we received the bill, to see a charge for $69?? I have never in my life had such an expensive lobster roll. Yes, it was delicious, and the housemade potato chips were also great. The slaw was also good (though it was a very tiny amount...I would have liked more). But boy, did that price shock me. I would normally never have voluntarily ordered a $69 lobster roll. It simply never would have occurred to me, that a place would ever charge that much....

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    Row 34 - Seaport - Oyster

    Oyster

    Row 34 - Seaport - Local Caught Jonah Crab

    Local Caught Jonah Crab

    Row 34 - Seaport - Warm Buttered Lobster Roll

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    Warm Buttered Lobster Roll

    Stubbys - Breakfast burrito

    Stubbys

    4.4(71 reviews)
    0.7 miWaterfront, South Boston

    Stopped into Stubbys in seaport after grabbing seafood from Wulfs in Boston Provisions Market and…read moreneeded something quick, ended up being a solid find. Went simple with the chicken finger & fries. Want your typical junky finger, had good meat no fat or hard stuff in it. They were nice and hot, crispy and had good flavor. Deff get the bbq and honey mustard for dipping. Service was fast and friendly, greeted everyone when they walked in (not typical for Boston lol). Inside was on the smaller side with several tables and high top seating but very clean. Menu had a solid range of options for a smaller place.. Subs, sandwiches, burgers, soups, and salads. One of those spots where you could come back a few times and try something different each visit. Only regret.. i missed the special sign that mentioned they had a breakfast burger available that sounded delicious, would've ordered that immediately instead. Overall, Stubbys is a great spot to stop in for a quick bite to eat if you are on the move with solid options to choose from.

    Stubby's is a casual counter order then sit down restaurant hidden in the seaport. They had lots of…read moresandwich, wrap, soup, and combo options to chose from. I try the fried chicken caesar wrap and it was great! The fried chicken was crispy, perfect amount of sauce, and loved the crunch of the croutons. Only downside was it was a bit small for its price but makes sense given its a seaport establishment. I also got a small side of fries which was solid. Service was pretty nice and fast!

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    Stubbys - Great quick spot for a bite to eat

    Great quick spot for a bite to eat

    Stubbys - Buffalo and bbq wings. 10 in total!

    Buffalo and bbq wings. 10 in total!

    Stubbys

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    Potbelly - sandwiches - Updated May 2026

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