I'm not ashamed to say that I enjoy a good McDonalds breakfast. The coffee is always hot, and it's $1. The service here is solid, and the space is clean. What more do people want from the fast food industry's biggest brand? A while back, Carmel and I guess most of northern Westchester experienced a colossal power outage. EVERY store was pitch black and obviously closed. But not McDonalds... The management here at the Carmel location fired up the gas generators, and kept the show moving. The drive thru line was like 50 cars long, and the band played on! Now, go listen to "Nightrain" by Guns 'N Roses. read more

The guy at the window is so angry and act like he dont want to be there i ask for a sauce and he trolled at me

My brother got a Happy Meal they FORGOT his fries and I had to get another fries for him

I asked for a hamburger no cheese and no pickle cause Im allergic to both and i get both those things and they said that all payment was finally and fries were bad horrible taste happy Halloween read more

I had the best service the chicken nuggets were crispy and delicious and the French fries were on point and the smoothie was unbelievable i would definitely recommend! read more

Terrible! Ordered chicken strips and they were extremely greasy. Also, ordered a large ice coffee with no sugar and only milk and they put sugar in it. No excuse because I used the app to order. read more

They say it's 24 hours but that is such a lie. I came at like four in the morning, which is a part of the 24 hours of every day, but the woman was like no we're closed. Even though all their lights are on and the hours on the door of the restaurant says drive-through 24 hours. I correct me if I'm wrong that 4 AM is not a part of the 24 hours of every day. read more

Their idea of an iced coffee iced milk . I specifically asked the person at the window not too much milk just a splash of milk. Just please take a look at that picture. I should have said something but my anxiety and anger would have made it worse. I just drove away with the iced milk. This isn't the first time, however the first time I asked again for not too much milk and they understood.this time around not so much. I asked for a sausage egg McMuffin and they gave me no egg. WTFF read more

McDonald's - Iced Coffee with a splash of milk - Burgers Near Me - Carmel, New York

It's McDonald's. It was a time crunch. I'm not really familiar with their fast food menu. Please don't laugh at me when I say that. I just don't go to McDonald's often. One thing I thought I could rely on our the french fries. After all, it's McDonald's, right? The fries were cold. Not much more to say. read more

I want to let everyone know about the Mamba and sweet & spicy jam sauce is delicious but is good really good I want to throw the word out there to know is because theses sauces is the best read more

McDonald's - Sweet & Spicy Jam - Burgers Near Me - Carmel, New York

Place sucks. Have screwed up my drive through order for the 3rd and last time. When I call in to have bill corrected, etc, b/c I don't want to be charged for food they failed to include, the call drops or I get left on hold for 15 mins. Never again. read more

Don't get unless u want ur stomach to hurt the next day. Food was definitely below avg McDonald's as well

My chicken sandwich tasted like cigarettes I didn't expect chicken to taste like that and I ordered off door dash I expected the food to be prestien but it didn't. Would order here again if that's fixed cause I like McDonald's but this was bullshit read more

McDonald's taste is always consistent to me so it was no surprise. Since we are in a pandemic, I saw that once other employees came, they would stop and wait for another employee to measure their temperature before they stepped further into the kitchen area. Whenever customers asked them for sauce, tissues, or cup lids... they would stop whatever they were doing and happily grab the items for them. The customer service here was amazing and everything was super fast paced. read more

McDonald's - a man walking in front of a mcdonald's - Burgers Near Me - Carmel, New York

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When your hungry you stop at McDonald's.... Yummy Have to say the place was very clean and was the service was great. Tried to use the kiosk but it got stuck and didn't use or lose my points. The person there was great. She gave me a free pointed item but the app didn't take or lose anything. App issues but the place was good. read more

If I could, I would leave this establishment 0 STARS. I am SICK after this service and have left with trauma that no therapy can fix!! First, we pulled through the drive way, the young teenager got every single order wrong and kept insisting a push for ketchup, then proceeded to not even give my family the ketchup. I also ordered a DIET COKE as it is 0 points on weight watchers, and I'm working on my figure. When we pulled up to receive the order, the lady was rude and didn't even greet us. Once we realized that my diet coke was missing, they had us go around the drive through a whopping 4 times after, each time the lady would fight with us and then yell in Spanish. Thankfully, my trilingual self, took Spanish, and the words she used sent me into a state of shock. She then gave me regular coke, so I couldn't drink it. She told me she hoped that the coke would go straight to my stomach, I'm disturbed. Also, it was difficult to actually retrieve our food because the lady's arms were abnormally short so we actually had to step out of the car in order to get our food, what is the point of a drive through. I will never be stepping foot (or car) anywhere near this establishment ever again, if you have recommendations for PTSD treatment please let me know, and other miccy d's too. read more

I stopped by drive through on my way home from work, ordered two double cheeseburgers eburgerdeals which came with small fries. I confirmed the order with the very pleasant woman at the drive through when I paid for it, was given a receipt indicating the correct order and told " two double cheeseburger meals" when it was handed to me. When I got home, I opened the bag to find, lo and behold, one small fries, not two, and TWO MCCHICKENS! Talk about getting effed at the drive through...lesson learned but really, if they screw up a simple order like this, God only knows what they are doing with people like the woman in the minivan in front of me who took 20 minutes to order and was handed what looked like a shopping bag full of Happy Meals. Why can't anyone just pay attention and do their job? read more

Previous Department of Health inspections report this McDonald's for an incident of potential sources of contamination due to incorrect food handling, as well as the bathrooms being "dirty" and in "disrepair". I wish I had known this before I went here, because this is probably the worst McDonald's that I've ever been to. I was traveling on the interstate late on a weeknight and got off the nearby exit to stop at McDonald's and grab a quick snack and something to drink. I'm sorry I did. I pulled up to the drive-thru at exactly 11:46pm, with 3 cars in front of me at a complete standstill. This is a modern McDonald's - there were 2 drive-thru lanes, but only one was open. I ordered fries and a drink. I pulled out at 12:02am. 16 minutes to get fries and a drink at midnight on a weeknight. Customers behind me pulled out of line after placing their orders, clearly being unable ti wait any longer and having to leave hungry because staff were incapable of serving them. This place is clearly understaffed (mismanagement). The fries were hot, but stale. They tasted like cardboard and had the texture of rubber. They seemed to be leftover from the day shift and reheated. This is the newer, modern design of McDonald's, but the place is already falling apart and resembling a town dump. They have electronically rotating menus, which I've never seen at other McDonald's yet. However, most of the sides were blank, so instead, there's a giant florescent light beaming into your eyes and blinding you. Most of the menus were that way. In fact, if you don't know the menu, there's nothing listed to order from. They had one side of the menu with a few pictures, nothing more. The lawns and grounds were filthy. Corporate needs to intervene and close this place down until they can get a handle on things. read more

Dear McDs... "PLAIN" also means NO CHEESE either. Just meat and a bun. Get it together! Always the same mistake. And when I make sure I say "plain, no cheese" stop giving me cheese. read more

Generally I like going here but today rubbed me the wrong way. I pulled up to the window to grt my ice cream cone and they handed it to me with bare hands, right at the top of the wafer cone, above the paper strip! I refused it because EWW! i asked if they could make me another one with a napkin around the base where they grab it. I asked why they arent wearing gloves and they said they never wear gloves! EWWWWWWWW NEVER?! That means you're making meals too without gloves??!!!!! Now they scare me!! read more

Okay so, this McDonalds in serious need of a make over to look more modern BUT I have to give kudos to the young guy named Chris who took my order. I ordered a #1 (Big Mac) for myself and a Cheeseburger Happy Meal for my daughter. As Chris was putting our order together I saw him look over the counter at my daughter so I assumed he was looking to see if she was a boy or girl for the toy. I quickly responded with 'she's a girl' and he laughed and said 'I know that but I was trying to guess her age to see which toy would be age appropriate for her'... (Since when does Mickey D's make toys for different ages?! I remember years ago getting toys for a boy even though I'm a girl! ) So I said she's almost 2 and he gave her a toy for girls under 3... That left a big impression on me. I'm pleased with little things like that! Thumbs up Chris!! :) read more

I dont even want to give this one star. I drive all the way from Holmes,NY. This is the nearest one. I order two meals. First they dont give me french fries for one of the meals. I go inside to get them. The bag felt heavy enough and the box was huge for the chicken fingers. I get all the way home, a 20 mile trip and my food isnt in there. These people are incompetent and they clearly do not care. Did I mention I am pregnant. Never again. Now im hungry and seriously cranky! Hire more competent people! This is why people prefer the wendys across the street. Better food and better people. This is my last trip to macdonalds $18 plus to have nothing. What a disgrace read more

Omg today I went though drive though and was very Disturbed by what I saw the girl handling my sodas was wearing no gloves and put the lids on with no gloves . At that time the manager came over apologized and she started wearing gloves and then a second manager came over and told me never to come to this McDonald's ever again . And that it's there policy not to wear glovesREALLY who do we have working at this McDonald's somebody really needs to check into it . With all this going on there was a employee whispering under his breath Fuck you to me ...wow I would never go to that Macdonalds ever again . The owner should get in touch with me I have a video .....then I receive a phone call from the Police that I'm not allowed to go back to that Macdonalds .. Really not only is the place in violation with the health dept.. the Manager there is a PUSSY. read more

Drive thru can be a little confusing but always quick. I'm surprised about all the complaints, people this is McDonald's, if you want better food/ambience, then don't eat there. read more

We ordered through the mobile app. They said they didn't get our order. I showed the receipt and was told I had to pay for and order everything again and then come back tomorrow to get my money back for the original order! Then when we got the second order we paid for, they didn't give us the McChicken and there was no sauce on the spicy chicken sandwich. Thank goodness there are many other fast food options in our area! Not going here again! read more

I do not want to give them 1 Star! Right now their supposed to. Lose at 11:30. I got off work from the HOSPITAL and starving. I got to them at 11:15 and NO ONE was answering the drive thru. The manager, a short Hispanic man with glasses and thick accent called me a liar. I had video and pics that they were closed. Called the next day to talk to another manager, she told me I was late, they close at 11. Told the "manager" to read her signs cause she has no clue. Everyone deserves to eat- hospital workers can only go at certain times due to this virus! Truly disgusted read more

I ordered the spicy nuggets during my last visit via the drive thru. They were hard as rocks; inedible. And the bun on the Big Mac was stale. The whole meal was a fail, except for the soda. It'll be quite a while before I visit this place again. read more

I have eaten at many McDonald's. This is the first one that has been consistent with the level of service and quality of product. I tend to visit in the mornings and hit the drive thru. Margaret is "always" there and is such a nice lady. That sets up the experience and then the food is always hot and seems to be fresh. I like it that I can count on a good experience. I live quite a ways from this location. I pass three others before it. read more

It's McDonald's. Have you been to a McDonald's before? Then you've been to this one too. Go to Cameron's Deli instead. It's closer to the exit from i84 and home of the famous Cluckin' Russian. You wont regret it. read more

Today I found myself stopping by what appears to be a recently remodeled McDonalds restaurant. This restaurant is beautiful and modern. The men's room was fantastic as it reminded me of a Japanese hotel. I wouldn't ordinarily use the baby changing station but it appeared to be state of the art. Anyways, I had a big breakfast and it was quite delicious. The wait staff were courteous and well trained. I will dine again. read more

McDonald's - a bathroom with a toilet and a shower stall - Burgers Near Me - Carmel, New York

It's McDonalds what more can be said? I used to love the food but stay away because of all the chemicals in it.

I don't eat McDonalds food anymore but I frequent the franchise for their coffees. Their coffee deserves a 5. Their service deserves a 5. Their establishment, although remodeled, is dirty in my view. Their are always atesst 3-4 flies flying around landing on everything behind the counter and cooking area. So for that I give this place a 2. Clear the flies, back to 5 for my purpose of patronizing this establishment. read more

I don't understand the complaints. I have gone here for years and never really had a problem. The only reason why the rating are low is because most people who want to go rate a restaurant they rate it badly. It doesn't deserve this low stars. read more

This Mcdonalds sucks! Recently renovated place looks nice but food is garbage! Food is not fresh and on top of that they forget half the order, read it to you correctly but still forget to put it in the bag. Food is disgusting! Dont get me wrong Mcdonalds food is always unhealthy but sometimes delicious but this Mcdonalds on rte 6 is disgusting. Something needs to be done! read more

Is there like one person working here in the morning? Shouldn't have to wait 20 mins for a 2 for $4 in the drive-thru.

Need English speaking cashiers. Orders are constantly messed up because of language barrier. When you complain you get no where. Even the GM Kelly could care less. Let me give you an example. Cashier messed up order and aded 3 additional fries, a burger and two additional sodas. I knew right away that it was too much but had difficulty communicating with the cashier.while waiting for the food I examined the receipt and noticed the additional items. Called over a manager who also had difficulty speaking English. He said he couldn't give me money back but he could give me more food. He just didn't understand! read more

Clean and friendly. This is a modern McDonalds with kiosks and a fresh design. The employees are very nice quick and helpful. Everything you want from a quick trip for fast food. read more

I went to Mcdonalds today for #freefriesfriday and it is probably the Greatest invention ever. I loved the way that you can buy anything for one dollar and get free medium fries with your order. I downloaded the McDonald's app and saw a big deal and raced over with my sister to get free fries. Download the McDonald's app today to get free fries with an order of one dollar or more every Friday for the rest of summer. read more

This particular McDonald's is well below the chain's normally low standards. They often gets the orders wrong, and sometimes comes out raw. There is a particularly nasty old putz who takes it upon himself to be rude to the customers. Someone told me he is the owner. If so, that would help explain the culture of incompetence at the "restaurant." read more

This McDonald's is interesting to say the least - what I love about this is that your order is very hit or miss here and what's even funnier is the fact that some employees look like they want to straight up kill themselves when taking a customer order. Very funny, an absolute must see. The food here is like anything else, like any other McDonalds. At the end of the day, come here for some entertainment amongst the...interesting customers and workers. read more