Why is ordering here, at the counter, in person, always such an adventure? It's incredible that this place remains open for business.

I often do not eat fast food but on the day I wanted a cheeseburger Wendy's was closed!!!! read more

Wendy's - Closed on national cheeseburger day - Fast Food Near Me - Carmel, New York

I went to the drive thru. Ordered the 4 for 4 which is kind of a scale because the total came to like $5.90 so not really 4 bucks. Had the chicken nuggets, jr bacon cheese burger and fries. The fries weren't very warm and either was the burger. Chicken nuggets were fine. I expected better. The drive thru line does move fast so that's good if you're in a rush for a quick bite! read more

I've been here plenty of times but I specifically came out to try the new pretzel pub cheeseburger and I couldn't wait. Definitely did not look like what was advertised and was pretty messy. You could taste the fried onions and the mustard but tasted like an average burger. The meal cost $10.29 before tax and I think that a better effort should be made to make it look more presentable. Just because it's fast food doesn't mean it doesn't have to look good. Was I expecting too much? Maybe, but I will definitely think twice before going out for a fast food burger that I saw on TV. read more

Wendy's - a hot cross bun sandwich with onion rings - Fast Food Near Me - Carmel, New York

This is about to be the dumbest thing I have ever ranted about. Why is sauce such a special item to ask for? Dude! I ordered nuggets and fries and a dry chicken sandwich. I asked for a few awesome sauces. Why when I go to the window and ask for extra, you tell me they're in the bag.. only to find one when I get home! Why! Just give me the stupid sauce. You act like it's god damn gold. read more

Coming from a certified food critic AAA The sandwich was satisfactory along with the condiments included in the meal. I rate the freshness a 4/10 however it's to be expected coming from a fast food chain. Little can be said about customer service and with the minuscule wait time. I rate it a 7/10. Regardless of its poor quality of freshness the sandwich itself combined with a refresher made for a quality meal. Decent meal when hungry, well deserving of a strong 3 stars read more

Place is a joke. I order chili chicken nuggets and a burger and didn't get my nuggets by the time I got home oh shoot the forgot my nuggets. People pay attention. It's simple. Stop trying to speak to me in Spanish and get my order right read more

The place was filthy,dirty trays on the tables,food and ICE on the floor, no napkins and half of the soda selections were empty. A used cup was in one of the soda machines. The place was empty at noon time on Saturday. employees just standing around and one was outside texting. why not clean the place? I threw my food away as I was afraid to eat it. if the front of the house was bad what did the kitchen look like? manager should be fired. I sent a review to Wendy's corporate site 6 days ago and have not gotten a response. I won't be going back. Stay away!! read more

Food is usually good but service is not. More than once (including today) I have been given the wrong order. Very disappointed to get home and find out. From now on I will take out each item and carefully check before I leave. Disappointed to find you have someone else's. read more

Sometimes it's just the principle...ordered a breakfast sandwich priced at 3.59 but when I went to pay I was told it was 3.99. When I pointed it out to the girl at the register she said she would talk to her manager. After some time the manager agreed that the price said 3.59 but it was wrong and she was going to change it on the drive-thru screen so I would still need to pay 3.99. Honestly, I could care less about 40 cents but when I pointed out that it was false advertising she said it was still 3.99....which I paid but was disappointed enough with their business ethics that I won't be returning. Some customer service training would have gone a long way. read more

This is one of the better Wendy's ! Their food is always nice & hot! I hate it when they give super cold cheese on a burger where it'll never melt! Not here ! The workers are pretty friendly! Wendy's rarely gives coupons and they are a Bit on the high end of fast food prices ! But the fries are good and they have the dollar menu! Bathrooms aren't always clean ! But the dining area usually is. They have that new machine for self serve soda where you can mix your own flavor so you can create a new flavor, one that doesn't even exist! Lol the parking lot is pretty big & late night there's tailgating from the high school kids! But the parking lot is big so you don't have to walk in the middle of any of their party! I've never see them to cause trouble either. 4 Happy stars to the staff & the hot food they serve here!! Go Wendy's read more

Went in to get lunch today and ordered chicken nuggets. Upon looking in the bag, I found that the nuggets were burnt. So when I said something, the lady proceeded to give me a nasty look and roll her eyes. But chose not to fix the issue. Not to mention I had to repeat my order. read more

Been here a million times and always good food. Fresh and hot. Today got the new jalapeño burger and fries on the menu. Only got the single burger as you could have a double or triple. It was massive. Unlike any Wendy's burger I'd ever had before. The fries were tasty aswell. My only wendys complaint is the good food options that only come out as a limited time are much better than the boring regular menu items, which is why I do not frequent wendys as often as other fast food restaurants. But when they do release limited time items, they are always good read more

Wendy's - a tray of fries with cheese and sausage - Fast Food Near Me - Carmel, New York

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THE APP STINKS! I don't know what happened with the old app but the new one is just stupid! It is so hard to place an order but even worse just to see what you might want. WENDY'S I USED TO LIKE YOU BUT YOU'RE HORRIBLE!!!! read more

Twice they got my order wrong. twice the food was cold and twice I did a survey and was never given compensation for the terrible experience so I will never eat there again. read more

Wendy's is better then McDonald's or Burger King for sure. Wendy's doesnt over salt there burgers, and they taste way better then any of the other fast food burger places too! The other foods besides the burgers are pretty good too! read more

This review is just for their spicy chicken sandwich and not the actual establishment. There sandwich lacked life and honestly made me sad just looking at it. It had very little spice with no unique sauce the tomato and lettuce looked old. The sandwich was just a poor display of food and was not worth $6 read more

I mean, it's Wendy's. If you have high expectations it's not the place for you. My chicken sandwich and warm fries are always consistently good. read more

good quality sandwiches. grill chicken sandwiches are way better than the Mcdonalds & Burger King. they are bigger and better tasting. baked potato is nice healthier option than the greasy fries. read more

Took the drive-thru the other day. Everything was actually really good. The burger was fresh and delicious. The chicken was really good. Even the fries tasted great. It's fast food, sure but Wendy's tends to actually have a really good fresh taste. read more

Wendy's is my favorite fast food joint and the Carmel location is my preferred stop. They are are always quick and I can count on one hand the times my order wasn't right. read more

Expect exactly a normal fast food experience here. No more no less. I give 5 stars solely because of fat, xenophobic idiots like Nick C.

Best Wendy's I've ever been to. Great customer service, the staff is mostly young and always kind.

This Wendy's location is pretty solid and the food here is just the same - no problems with the staff and the dining area is very clean and tidy. Just like any other Wendy's location, but I've never had any issue with the food here unlike other Wendy's I've visited. No complaints here read more

I used to like Wendy's now I absolutely hate it got a burger there a couple days ago and my boyfriend and I both had a bite and felt sick right away chicken was raw and absolutely disgusting we both have food poisoning possibly salmonella and were rushed to the er with abdominal cramps and constant vomiting and have had a stomach ache for the past few days WOULD NOT RECOMMEND this awful place they could've cause worse damage I want more then a refund already contacting the department of health and will be reaching out to my lawyer soon. Absolutely awful will never be going to eat at their business again. Chicken was soft and raw with a white gooey watery substance coming out of it. They don't even deserve one star but I have to rate to post about their piece of shit place. It's the same burger I always get so I was very surprised it was that awful and won't be eating from your business anymore and I want everyone to know to not waste their money I am also getting a bill in the mail from urgent care and I want Wendy's to pay for it since they gave me food poisoning I'd appreciate if they could get in contact with me soon otherwise I will make a signed contract and have a lawyer sign it. read more

Sub standard Wendy's. You have to ask for ketchup at the drive thru so be careful or you'll get none. That's only if they don't close the window on you first and walk off. The food is usually hot though, so that's a plus for a fast food place. The McDonald's across the street is a much better experience. The workers are attentive and cheerful with each other and food is also hot. read more

Absolutely the worst customer service ever, I went through the drive thru and ordered 4 4 4 and 3 Jr bacons and the last shorted me a when I went back around she was ride and told me she didnt get the order right and I should speak more clearly next time and charged me for another burger was not happy because her rude attitude Mexican lady at second window approximately 1 am should be fired !! Not returning to this location I'll go to McDonald's from now on read more

One star because I couldn't put a review with none. Check your order before you leave if you go to the drive-thru, they cannot EVER get it right. Just made our last visit. They are the worst! read more

They have no idea how to run a restaurant. At 5:30 pm you can't have one register open. The old lady manager was just yelling at everyone instead of helping get the orders right and get them out to the customer. read more

Every time I go to Wendy's, I always get a smile, hot food, and it is delicious! Regardless of the time of day the quality of the food is first rate! I have never had my order messed up, getting food I didn't order or missing food I ordered. I highly recommend this fast food establishment! read more

The drive-through is as fast as lightning food is always hot never messed up my order and I've started to order the 4 for $4 you can't beat it. Bathrooms are always clean and the dining room looks very clean also read more