The customer service was really good here cashier was super nice he took our order right away didn't have to wait long. This Arby's is located inside a Pilot truck stop and the sitting area inside was pretty clean. The chicken sandwich was not good so I didn't enjoy it. I can't put my finger on exactly what was wrong but definitely would not order it again. read more

Arby's - Crispy Chicken Sandwich - Fast Food Near Me - Newburgh, New York

I'm happy that this place is here instead of Middletown. There used to be one in Middletown but it closed-- twice! It wouldn't survive there; too much food competition. As opposed to in Newburgh where theres no chain restaurants 5miles from anywhere at a truck stop along an interstate; perfect location. Beef and cheddar was as good as i remembered in my childhood. Mozzarella sticks and jalapeno popper ( bites called here) just as good. You could also be bold and try their Reuben or their Corden bleu sandwich as well. Im not sure why their parking spots have 15 mins parking when they have tables amd chairs to eat inside. Me personally i like to enjoy my food. Is the parking really strictly enforced? Idk. But they do have a drive thru. Would go back here if i am ever in the area! read more

Arby's - Beef cheddar, mozzarella sticks and jalapeno bites. - Fast Food Near Me - Newburgh, New York

There's an easy to read overhead menu, the food comes out fast enough, and there's always someone sweeping the floor and wiping down tables, after the customer leaves. The gyro is a little light on the meat; otherwise it's tasty. read more

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This was the sad breakfast meal I had. The chicken biscuit sandwich was meager and pathetic looking. The potatoes were fine, just a very small portion. No coffee available so I had to settle for OJ. I should have walked out when I saw how empty the place was. At least the table was clean. Never again. read more

Arby's - Chicken biscuit meal - Fast Food Near Me - Newburgh, New York

This Arby's is located inside the Pilot Truckstop. Its open 24/7 and I was pleased with the beef sandwich at 930am. Service was quick and pleasant. I found the roast beef quite salty. read more

Hamburger was raw in middle avoid this arbys made me want to puke they said arbys makes them raw.

I've never had an issue with service. Haven't experienced anyone rude. I like the ambiance here. Relax setting. The food is absolutely delicious. Love the curly fries, the mozzarella cheese sticks and the strawberry lemonade! It's my go-to every time. I especially love the sauces here. As a fellow Trucker, I Totally recommend this place to all other truckers and anyone else that enjoys some good fast food and refreshing beverages!!! 5 star!! read more

Your average fast food resturaunt in a truck stop. Got the brisket sandwich with curly fries. The girl at the drive up window was very pleasant. The food was pretty good. The sandwich had a lot of bacon on it and the perfect amount of bbq sauce. I would absolutely get it again. read more

Arby's - Brisket sandwhich - Fast Food Near Me - Newburgh, New York

Delivered order did not resemble our requested order in the slightest. Manager corrected but timing did not resemble fast food in the slightest. Overall experience is customers are an imposition to the staff by being there. read more

I love Arby's! This is the nearest one and it's about 40 minutes away. Every couple of weeks we take the ride to get our Arby's fix. The drive thru is fast, the staff is always friendly and the food is great!!! read more

Used to be real RB....chewed like rubber. I prefer their 'seasonal' fish sandwich which is very good

Yeah, they got the meat? Where is the meat? There commercial falsely advertise sandwiches and wedges with more meat then what you actually get when you drive into the place and get your order. I'm surprised noone has filed a law suit against this fast food chain? read more

Went into Arbys in Newburgh New York store number 7507 very pleasant Staff. Our server was amazing clerk number 1774 she was amazing!

Wow! I was surprised at how much I enjoyed my meal here my husband and I were on our way home and he had a craving for some Arby's. This particular location is attached to a gas station so expectations were low on what I have. My husband has eaten here before and enjoyed it last time as well. Highly recommend cing during happy hour (2pm to 5pm I believe) because they have some good specials! I got the classic gyro which was delicious. Very saucy and lots of meat and veggies. Delish! Also the loaded curly fries (which I am sure are bad for you) were tasty but you can never go wrong with the regular curly fries as well. Food was super hot and fresh. I was definitely go back and would recommend checking this spot out if you are traveling by and looking for some good fast food. read more

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I was at Arby's for lunch today and when I got back to my job I noticed they only gave me 1 double beef and cheddar when I ordered two check your order to make sure everything is there this isn't the first time this happened read more

Great service! I went and ordered the wrong meal item number, at the window I just accepted it and said it's ok my wife will eat it. then the wife said no, I wanted the other sandwich. I went through the drive-thru again and explained and they gave me the sandwich she wanted and wouldn't take my credit card. great bunch working there and we will be back read more

This is one of my favorite Arby's locations in the United States, I kid you not. I'm from Indiana and I always drive from Connecticut home or when I visit friends down in Pennsylvania and Maryland, and one of the most exciting things for me about the drive is to stop at the Pilot Travel Center off exit 6, fill up my tank, use the restroom, and then order Arby's. The curly fries have never disappointed me here, the meat is ALWAYS very fresh tasting and moist, and the people are always very friendly who are working there. If I ever drive cross country with someone, I make them eat Arby's from here with me too. Keep up the good work! read more

So I went there last week and ordered my usual, a large combo. The cashier said they no longer offer large drinks. It's for your health. I kind of like to decide for myself what size of drink I want but I figured I could still get refills. That means drive-through is out though, because I need a large drink. But then I ate my roast beef sandwich and something has definitely changed. The texture of the beef is mushier, it's not the same as I'm used to. Maybe it was a bad batch? I'll try them one more time but if I get the same mush then Arby's is off my list. read more

I love all their food , but the people that work there are always so pleasant and sweet . Glad it's far away enough I'm not there every day but it's really great food all the time.. I love the breakfast sandwiches especially!! read more

Arby's - I LOVE their breakfast sandwiches!!! - Fast Food Near Me - Newburgh, New York

I haven't been to an Arby's in a few years because I've tried to cut down on fast food. I used to love their chicken fingers! They were sooo good! So yesterday we were on the road and my family decided we'd grab Arby's and I didn't object because it had been so long since I had their chicken fingers (I used to really like several things there, but this was something I actually missed). Well, at some point, the powers that be at Arby's apparently decided to change the chicken fingers. They didn't have the nice, crispy, batter like before. It was more like a thin bread crumb coating on flat, dry, (probably) chicken that left a yucky film in my mouth. Just gross! I'm not ever going back (possible exception would be driving through for a jamocha shake... but I just don't want the calories so it would be a rare treat situation). Why would they change something so drastically for the worse??? read more

My first time at arbys ever! When they asked what sauce I wanted I told her it was my first time and asked what they had and she said "I'll give you one of each" so sweet! The max and cheese is sooo good. Better than Panera read more

Stopped for food after stopping by the Angry Orchard cidery and heading back to the highway. A quiet evening with no one at the gas station. Food was quickly made and hot when it came out. Gyro with curly fries and a drink got us full and on our way to our next stop. A welcome stop! read more

Gave me the wrong size cup and lied about it. Lowkey rude mozzarella sticks are so good tho. Im disappointed Arby's. You did me dirty.

Good cheese steak. Prime rib. $10 for drink and curly fries. Gyros good too !! Best of the fast food giants.

The people working tonight is slower than molasses... especially the guy making the food... 20 minutes to get my order... 2 sandwiches...smh Drug test your employees please... they need to quit smoking weed before work read more

They are currently closed for renovations at the moment so you'll have to get a snack from next door. I have eaten here before and it has always been good (4-stars) so I expect the new Arby's will be better. (there is also a rumor that a Cinabon is coming with it!) read more

Second time visiting this location through drive thru. In fact, the food is just awful. No redeeming quality at all. Ordered the Reuben. It is so mushy that I would need a knife and fork to eat it. I, also, ordered to Mac & Cheese. The Kraft box version is better than Arby's. Their version is gross. I happen to have a Roy Rogers near me and the food if far superior, especially the roast beef. Unless my husband insists, I will never go back to an Arby's. read more

I had half lbs cheddar roast beef and large fries with a large Diet Coke ...ridiculous amount of food...And tasty...Arbys is very under rated...This one had clean floors in kitchen also...this is in a truck stop and one of the better fast food restaurants in the area ...decent value read more

As we all know, the headline of Arby's is "We have the meats." However, I was faced with a difficult dilemma. When I arrived at this serene, humble home away from home, I soon found out that they were suffering from a severe lack of meats. This was purely traumatic to me, and to this day I believed I developed PTSD from this time. I had to get a salad, something I never imagined eating, especially from a home of the meats, seeing as I am a discord mod. When I brought my plentiful garden-in-a-box back to my humble abode, I decided to cautiously indulge. Soon after completing my near-medieval task, I was faced with plague-like symptoms. I know believe that I not only developed shockingly severe PTSD from this destination, but also Cholera. Thanks Obama. read more

Actually pretty tasty and clean as far as fast food goes. Curly fries are always the best.

The mega stack sandwich is amazing. Went through the drive through and all is well. Very fast, courteous and polite. Will definitely come by again. read more

Although I originally found this Arby's on an accidental whim when trying to find another business nearby a few years ago, I never had a chance to enter the place until (what used to be) today. I had seen the "Arby's" sign out front, but the fact that it's partnered into a Pilot Gas station (that apparently makes this a "truck stop" too), makes this place all that more valuable to those who enter. It had been years since I had seen or eaten within an Arby's. You see: My closest one in Ulster County closed about 8 years ago, leaving behind something that just wasn't Arby's at all (it's now a Popeyes), and when I found this my first exclamation I made was "Victory!" (as the lightbulb turned on). However, although it really was bringing an ole' Arby's trip back, the 60 minute travel distance to get here for me, just made the trip not too bearable for me on a routine basis. In fact: I found this in 2016 and although I make routine trips on I-84 (it can't quite be seen from the interstate, but can be seen from the off-ramp to I-84 W), I don't generally get to have very many chances to come into this place, but I anytime I'd pass this exit, I'd mention "oh look, there's the Arby's there" to anyone riding with me in the vehicle at the time. (Just ask my brother Bryan when we rode together on Super Bowl Sunday to and from Middletown to my home more than an hour away.) But once I found a place to park (and there aren't really very many Arby's-dedicated spots to park), I wondered "How do I get in?" I'd wished there'd be a direct entrance into Arby's themselves, but knew from other Pilot truck stops that wouldn't be the case here too. But things go further once inside. The menu board is small when you see it from afar (close enough to read it, though), and trying to act casual and nonchalant really became a challenge. I mean, I hadn't been to one in so long, trying to remember my complete order (making a few tweaks) really though off my whole balance of what an Arby's experience is like. With a few people in front of me having to order, the line moved swiftly. But not before too long was I taken by the one employee. He was nice, but I don't believe he fully understood what "Regular-style curly fries" (which Arby's had the last time I visited one) meant. What I was served was what appeared as a special on one of the banners near the menu board consisting of cheese-flavored curly fries, which I wasn't thrilled about eating, but they were curly fries, so I ate them anyway indulging with the ketchup I had nearby (hoping "the taste of these disgusting things will go away soon..." I once said to myself.). I gave the order of the main course, and although the employee thought he could get away with just asking "anything else" and not mentioning "do you want a soft drink with that", really made it rather interesting trying to chow down on the food I ordered (which I totally tried to change up since I didn't feel much like most of the chicken platters) and ordered a salad with chicken instead. I'm not one to like the taste of roast beef, so my eyes did gravitate away from these items, but I don't really remember seeing anything similar on the board. I know Arby's is a big roast beef location, and without their key item, that doesn't seem possible that they'd make too much business. I mean, the tables weren't packed, but you could tell it was hopping. I sat in the corner small table and listened to people around me (something I wished I'd never mentioned here), along with looking at some of the tables in the room filling as time went on. I'd believed that on the side of a table divider I noticed, most of the tables were full, but on the other side, there were a couple, but the more people came in, the more those others left. A little confused btw in your condiments selections you provided. In my previous appearances at Arby's near me, I know you had an Arby's secret sauce as well as ketchup and Horsey Sauce, but what ever happened to the not-so-spicy Barbeque sauce? I was wishing that sauce could have been provided. I was so "into the moment" I had forgotten to ask and wanted just to leave the place and get on with my own plans (traveling to Stewart International Airport just around the corner, per se.) read more

My wife & I have been here a few times. The food was always well prepared- the French Dip and mid sized roast beef sandwiches were very good. Staff were attentive and pleasant. It has a large truck stop atmosphere - making it a more interesting experience for a quick lunch. read more

God Damn this Sh*t hit the spot. Like having warm hot steaming incest with my cousin. Just so juicy and yummy I had to come leave a review thanks Arby's for the meal and thanks to Trisha F for the fun time out in the parking lot read more

I was absolutely disgusted with the food and employees here. Firstly after entering the restaurant and approaching the counter , the staff couldn't be bothered to take my order, they were much to involved in there own conversation to even acknowledge that we were there. After finally placing my order to what seemed to be the only one person working there , we received our food which was less then adequately prepared . The sandwiches looked like they were assembled in less then 10 seconds, and it gets even worse! After getting one bite in, there was 3 LONG NAPPY HAIRS in it. Everything went right in the trash as I proceeded to fresh air to throw up. In conclusion, it's because people like this that people working in the fast food restaurant business will never see and don't deserve to get paid more than minimum wage. read more

Cashier stood in the back, on his phone for 5 minutes, and then wandered to the rear of the restaurant. Three people were standing at the counter waiting for service! I wouldn't trust this place to get my order right if I paid them. On the other hand, we are paying them! read more

I went to the drive-thru late at night on a weeknight and there were quite a few people sitting at the tables eating inside the restaurant. This is the only Arby's remaining in the area. Every time I come here, the food is hot and my orders are accurate. The staff are always friendly and the food comes out quickly. The food is reasonably priced compared to other fast food establishments. This is located in the Pilot Truck Stop. On the inside, it connects into the truck stop, but it also has a drive-thru in the parking lot near the gas pumps. read more

Stopped at Arby"s today just in time to notice one employee wearing gloves while restocking supplies, note taking and at the last minute decided to help prepare food for a customer. This was the same employee wearing gloves one night while servicing the drive through window handling money and food. There's either a managerial problem or lack of common sense. This is one, if not the number one problem, with food contamination. read more

TERRIBLE! The lady at the counter told me if I didn't take their survey, she will come find me! I didn't get her name but I will NEVER give these people my business again. She was old and crotchety. She told me that this was my warning if I didn't take her stupid survey. ARBYS, TAKE YOUR SURVEY AND SHOVE IT! read more