We were greeted immediately by the wait staff. Chips and salsa are wonderful - chips were sooo good. Our meals were great and flavor was right on for authentic Mexican food. Looks to be the locals choice! read more

Service was good, food was fine bathrooms were gross it's was okay nothing amazing. Just meh

I can always come here and get me a great club sandwich and spud. Customer service is always top-tier and I never have a problem with my food. Definitely recommend. read more

They have a great variety of salads, soups sandwiches and potatoes! They are also very quick and the store is well kept. Highly recommend it for a quick lunch read more

Love this deli! From soups to baked potatoes to sandwiches -the food is excellent! I especially love the tea and the carrot cake- it was just like my mom made from scratch! Staff are friendly and helpful. Great value for the money! read more

Really good foods and desserts are very good service five out of five because of the drinks in the food read more

McAlister's Deli - Jalapeño Turkey Crunch - Delis Near Me - Pigeon Forge, Tennessee

Lots of seating indoors and outdoors, and was very yummy! Got the pick 2, sandwich and broccoli cheddar soup - both very good! Came out within 10 mins. Will return to try more! read more

Staff were a little unfriendly. Food was not very hot but overall you're getting what you expect for McAllister. Super dead but common for this time of year. Food did come out quick read more

I think this place deserves better reviews!! As a vegetarian family we had a hard time finding food in Pigeon Forge on our trip here. This place had good options and was affordable ! We stopped here twice in our weekend trip. read more

Severely understaffed - avoid. Staff were doing the best they could but they just didn't have enough employees working. 45+ min wait for food due to staffing. read more

Although cleanliness appeared ok, definitely questioned this after witnessing employee not wash hands after using the bathroom.

Well let me start by saying me , my wife and daughter were on vacation. Let me set the mood- I got food poisoning from some burger joint next to the hillbilly restaurant in Townsend . I finally recovered. First meal after dealing with the complete annihilation of my guts , I chose this place.. a place that refers to themself as a deli.. this is not a deli..so here is what we ordered French dip and added horseradish sauce: this was a stack of overcooked roasted . The bread was soft , didn't appear toasted . I ordered Mac n cheese. , reheated soft dry Mac n cheese.. pickle . Best part of my meal Black angus club: sandwich bread was toasted but not used after toasted. From all my years in the industry , they toasted it and set it aside to fill an order. Potato soup side; old soup, not worth eating it. Tasted rancid Kids turkey sandwich: again, old toast with a slice of dry turkey. Mac n cheese... daughter, loves Mac n cheese but don't touch this ... she took a bite of the sandwich and never went back... Sad, I've read so many reviews complimenting and saying so many good things... the last few reviews were ehhhh. Don't get caught up on positive reviews.. I understand your on vacation and willing to try these businesses. You read reviews and choose based on reviews. Don't make the mistake I did and waste my money. Leave pigeon forge and hit up restaurants in gatlinburg, or head out to Knoxville. read more

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I ordered the Southwest salad and the avocado was all black and old. The lettuce was hit or miss. Would not recommend. read more

McAlister's Deli - Southwest Chicken & Avocado Salad - Delis Near Me - Pigeon Forge, Tennessee

Order was correct, ready and waiting for me when I walked inside. Staff were friendly and courteous. Will be back.

Walk in one of our favorite restaurants, McAllisters, at 11am. Location 89 opens at 10:30. The place looks disgusting and unclean. Did the night crew not do their nightly duties? Did the morning crew not want to correct it for the customers? Ordered and was told they were out of one the items for what we ordered. We asked them if we could substitute and they said "I don't think so". She kept pulling her hair back. Not very good food safety. Then, two girls walk in, clock-in, and go right to work. No hand washing. No gloves were worn. Needless to say, I won't be back. It's a shame, because this could be a great place to dine. Service sucked. Cleanliness was nowhere near being up to expectations read more

McAlister's Deli - Dirty floors right after location opened - Delis Near Me - Pigeon Forge, Tennessee

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I am very disappointed waited 40 minutes on a grilled chicken salad and Ham Sandwich Then after we got back to our room it is a Chef Salad. I got proof if you need pictures. Service is not very good. read more

We stopped here while out running around. The food was excellent and the service was also.

Waited 35 minutes for 2 sandwiches... which were $35. they gave me (a pregnant woman) COLD, like ice cold, deli meat when I ordered a cooked sandwich. Forgot our pickles, and didn't speak hardly any english. we asked for them to warm up my sandwich so I could eat it, and they threw it away and gave me another sandwich with cold meat.. I give up. I'm taking it home, 25 minute drive, to warm it up myself. We're locals who used to frequent this location and I won't be returning after this. Needless to say they pissed off the hangry pregnant girl read more

We waited 50 minutes for two sandwiches. They accidentally charged us 10 dollars for a soup instead of 5 which is should be, when we asked for the refund, they said they had no manager on shift and could not give us money back and we had to pick a sandwich instead. The soup was awful, no potatoes in the potato soup. They forgot our pickles. The Ruben was cold. Would mot recommend this place ever. Maybe if you are looking for a job you could apply, as they certainly need plenty of help. read more

This was a decent deli style place. The food was decent, but the soup was maybe saltier than I'd want, but soup from restaurants often can be. I had the potato soup and a chicken sandwich with a peach Chipotle sauce on it...the sandwich was really cool and delicious. The chicken was sliced thin and layered. But the sauce was the real winner. It tasted exactly as the name suggested! All in all, not bad. Service? Pretty good. But the staff were talking and two members talked to a guy who used to live in MD and stated that Maryland was full of violent crime. The ridiculous thing about this is that the violent crime rate is about 4.5/1000 people in MD...but 6.2/1000 in TN. Sevier County even has a violent crime rate of 5.6/1000 people. Maybe they shouldn't open their mouths in front of people and insult their home state when they aren't even correct. ‍ read more

McAlister's Deli - Potato soup - Delis Near Me - Pigeon Forge, Tennessee

Got there at 11:30, they were already out of Turkey. That's just terrible planning. Also, wasn't that crowded, but I sit here writing this review as I'm still waiting for food and it's been 35 minutes. Also somehow out of straws. Terribly run. I love McAllister's, but won't be back to this location. read more

Solid sandwich shop across from a steakhouse that's likely to have a long line, and this is where you turn to. The fillings are packed into the center of the sandwich so the ends are just dressing on bread, but I did like the option of steamed broccoli as a side to feel healthy on vacation eating out constantly. Fast service and decent prices. read more

McAlister's Deli - Turkey and cheese - Delis Near Me - Pigeon Forge, Tennessee

Nice staff...great sandwiches and delicious soups...BLT and the McAlister's Club are definitely worth trying...

I got a king club without the spring lettuce and no tomatoes. They cut it into quarters which I have never had happen at any other McAlister's. the quarter sizes were tiny. There were a couple pieces with nothing on the top part of the sandwich just the two pieces of bread touching and only a small piece of bacon on the other top parts of the sandwich. This was the worst experience I have ever had at McAlister's. I will not be ordering from this particular location again. read more

Have eaten here a couple time in past year and both times food was disgusting! They didnt give kids their cookies with kids meal, had to ask. Pickles cut into and looked like someone bit them. Workers can't understand anything and can't read the menu! Cant understand that a veggie sandwich has no meat! Manager rude while taking our order while training someone. Local and won't ever be back!! read more

The service was painfully slow. Took forever to order even though there were several employees in walking around. Then it took forever to get the food. read more

Stopped here for lunch while on vacation. Nice menu selection. Cashier was nice and prompt with taking our order. I got the Turkey on multigrain bread. It was yummy. Very fresh. The bread was soft but warm . My partner got the Ruben. Very enjoyable lunch. Will definitely try again . read more

McAlister's Deli - Turkey sandwich with sun chips - Delis Near Me - Pigeon Forge, Tennessee

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The food was cold. The servant didn't know what a French dip sandwich was, and the baby was crying.

Never fails...visit this McAlister's one time a year and they mess up the carry out order EVERY. SINGLE. TIME. Always missing something.

Great food and tea. Quick service not as friendly very short. Clean serving area and clean dining area.

Slow service. Then when we order after standing in line 10 min that food will take 15 min. Ugh. McAlisters usually is rather quick. I asked for my order to go and they brought it to eat in. Asked for the butter and sour cream on the side. Nope. Put in on the potato and made a melting mess. Went to the restroom. No paper towels. read more

Love the food always been fresh and hot. If you get delivery make sure and check your orders just in case.

I order from my mobile. I got a pick two and a Caesar salad. One of the pick two items were a jalapeño crunch, usually there is bacon, there wasn't any!! Then my Caesar salad didn't have any croutons. Caesar salads already don't have much on it, but I look forward to the Caesar salads. read more

McAlister's Deli - Delis Near Me - Pigeon Forge, Tennessee

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Stopped in here to place a take out order. Larry helped us and he was a joy! We had a larger to go order. He was helpful and friendly. Our order was accurate and didn't take too long. Food was awesome too! read more

McAlister's Deli - Seating - Delis Near Me - Pigeon Forge, Tennessee

This place was AWESOME! I know it's a chain but I had never been, and going to the Pigeon Forge location was a perfect place for my first time. The staff was extremely friendly and courteous, catering to anything our group needed. I ordered the French Dip sandwich with chips and an extra side of au jus. The sandwich tasted amazing and will definitely be going to McAlister's more often now. Thank you! read more

McAlister's Deli - French Dip - Delis Near Me - Pigeon Forge, Tennessee

Arrived at 12:25PM on a Tuesday. 7 people in line to order. 12:50PM still two people in front of us waiting in line to order. Placed order and received drink. Warm iced tea with ZERO ICE. NOW the wait for the food began. 17 minutes. Yes, 17 FOOD: Mac n Cheese = Inedible with the consistency of peanut butter . Club Sandwich good. One thing that shocked me was when I ordered sour dough bread. The counter person laughed at my wife and I. LAUGHED! No shit. They don't have sour dough. Something is seriously wrong here. Wow.... Just wow. This place tanked big time read more

The food was mid. The employee who rang us up was impatient and quite rude. My group and I felt rushed while ordering, and everyone didn't end up with food they liked because of that. We looked for the sanitation rating but couldn't find it. The ambiance was mid also. read more

Y'all need to make sure that your cooks are wearing hairnets! Someone with long BLACK HAIR left some of their hair IN MY FOOD and also forgot to put black olives on my spud. The black hair in my potato was absolutely disgusting! I will not recommend you to tourists anymore! Especially if you're putting hair in the food! Here I paid $41.00 for nothing! Couldn't even eat because it was so disgusting! I will also be leaving online reviews! This is horrible to do to anyone let alone a local! We keep your business alive during the dead season! You think people really want to eat hair???? What else are you doing in the kitchen? I ordered my food online. Maybe that was a mistake! But the fact the order wasn't right and then there was hair under the toppings on my spud was absolutely disgusting! I have reached out to this company they haven't responded! read more

Let me start with positive. The staff was kind and friendly. Broccoli cheddar soup was great. Black Angus club was ok. Nothing special. Stay away from the chicken sandwiches unless you like the pre-packaged chicken strips. Definitely wasn't worth the $$ read more

Scarlett at the Tazewell Pike Fountain City McAlister's location was phenomenal! She greeted me with a smile and was incredibly polite and courteous throughout the entire order taking process. All I got was a half and half lemonade but she made it the most pleasant experience of my life! May the good Lord bless her and keep her. She was a Shining Light amidst the darkness. read more