Food was very good, service was wonderful. Only negative was the hostess. She was not very friendly and didnt speak as we left and said goodbye. The waitress/bartender made up for it in spades. She was so attentive and a pleasure to speak to. read more

Really good food and great service. A must if you are in the area. We had the bbq and the fried pimento cheese. Our little guy had chicken strips. It was all really good. The place was busy, but our server was on top of it and super attentive. read more

I'm very late leaving this review. My husband and I were in town in May. We stopped into Puckett's and were so pleasantly surprised by the wonderful service, kind staff, food portion sizes, and reasonable pricing. We will definitely be back next trip! read more

Puckett's Restaurant - Chicken fried chicken, fried okra, and a tasty cake. So good! - Southern Near Me - Pigeon Forge, Tennessee

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We have visited Puckett's several times when in the Smokies and have always had a great meal. This visit, we had the pulled pork. For me, the pork could have been cooked a little more. I would describe it was served as a 'wet' BBQ and not as dry, but that is my personal preference. Fries, baked beans and fried jalapeño cornbread are always a great addition. To me, a great BBQ does not need any sauce, so I really didn't try them, but I'm sure they are good. Baked beans were typical. It wasn't as good this time as before, but that will not prohibit us from visiting again next time we are in the area. read more

Puckett's Restaurant - Pulled Pork - Southern Near Me - Pigeon Forge, Tennessee

Delicious meal while on vacation. Our waitress was so sweet with that typical southern hospitality. My husband had the BBQ platter and was very satisfied. I had the cherrywood smoked ribs and they were to die for!!! Wish we had this restaurant back home. read more

Puckett's Restaurant - Pucketts BBQ Platter - Southern Near Me - Pigeon Forge, Tennessee

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The Pulled pork was good and there Bbq sauce was really good. Backed beans were good, I'd pass on coal slaw not a lot of liquid of any kind tasted just like plan cabbage. Service was amazing our waitress was excellent read more

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We sat at 8:20 and greeted quickly and ordered our food by 8:25. Our food came at 9:10 (well,3 out of 4 plates came. The server that brought the food said "are you missing something?". Yes, my food! Ok, they're making it. I asked for the manager and they said they were busy with the orders so someone else came and apologized. I said when I can I expect my sandwich? She said "oh, we don't have bacon". Mind you my order was a BLt. She said I'll get you something else. At that point I didn't want to wait another 45 minutes for something else . My friends just shared some of their food. I was so disappointed. I will never go back! read more

Puckett's had been on my list for a while now and I'm glad it finally worked out. It's located right on the main strip in Pigeon Forge, amongst all the action. Make sure to secure a reservation online in advance to avoid waiting. Most everything our table ordered was absolutely delicious. Some favorites were the turkey breast, Nashville hot chicken bites, and fried catfish. The atmosphere is great and the service is well. We will be back if in the area! read more

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Puckett's has that comfy, farmhouse charm that makes you feel right at home as soon as you walk in. The interior is cozy, warm, and perfectly decorated -- a great place to relax after a long day in Pigeon Forge. Drinks and appetizers came out quickly, which was a nice start. We tried the pimento cheese bites -- they had good flavor but were definitely on the greasy side. For my main dish, I went with the pulled pork platter. The meat had great flavor but quite a bit of fat throughout. My sides were a mixed bag: the skillet mac and cheese was a little bland, the collard greens were tasty but very salty, and the baked beans were the standout -- absolutely delicious! Overall, if you're looking for a comfortable, laid-back spot to eat on a better budget for the area and still enjoy some classic Southern flavors, stop on by and take a load off at Puckett's. read more

Puckett's Restaurant - Southern Near Me - Pigeon Forge, Tennessee

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Awesome! Took friends from out of town and they definitely will be back to visit! As locals we enjoy the service and the food! Johanna waitress was very good. read more

Puckett's Restaurant - BBQ pork sandwich, sweet potato fries, and pimento and cheese bites! - Southern Near Me - Pigeon Forge, Tennessee

The food was typical of Puckett's but the service was terrible. The place was empty. Employees standing around everywhere. Other people just left because no one helped them. I stood at the bar for 8 minutes and the lady never even looked at me. read more

The servers are extremely friendly and helpful. The restaurant is minutes from Dollywood and popular with tourists and locals. My husband and I enjoyed our dinner and talking to the other guests I had the shrimp and grits. The grits were so good and creamy probably the best I have ever eaten. The shrimp were tasty but somewhat on the shrimpy side -- pun intended The brisket was nicely smoked with perfect burnt ends We ordered the Presley Parfait to share. It was a delicious banana pudding, vanilla wafer and peanut butter mousse concoction. It was a nice way to end the meal read more

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I have been to other Puckett's and this one was not as good as others. Ribs were dry my sandwich bread was stale. Not impressed

As a local content creator here in Gatlinburg The Gatlinburg Hussey, I highly recommend going to Pucketts! Im on Facebook, so let me know how it was. The burgers are great btw read more

Live music, love live music. Never been much of a country guy, despised it most my lifetime, but the live music is very great. The food, the food is very great, get you some of the southern fried chicken you heard. Waiters are very nice as well, very nice read more

Marinda and Makenzie were so great! Food was really good and singer was really good too

Decided to give Puckett's a try despite the mixed reviews--unfortunately, it ended up being a disappointing experience. We waited about 45 minutes for a table, even though the restaurant was only half full, which was confusing from the start. Once seated, our waitress seemed overwhelmed and wasn't very helpful with the menu. At one point, we even had to take our own plates off her tray. There were several issues with our entrées. The pulled pork was mostly gristle, and there were mistakes with 2 other entrees that weren't corrected properly. Instead, the blame was placed on the kitchen without much effort to resolve it. To top it off, our checks were mixed up and incorrect. Overall, the experience fell short in both service and food quality. I'd recommend going elsewhere! read more

We recently visited for dinner and live music. The food was great! We ordered, "The Whole Farm" which is a sampler of all of their smoked meat. It was delicious. All of it! The food came out hot and very prompt. Our server Cory was VERY attentive and kept our drinks filled and made sure we had everything we needed. We LOVED the vibe of the restaurant and the live music by Joe Lee Steven's was the icing on the cake! read more

Very disappointed in our meal. Pulled pork was quite dry. My son ordered the mojo pasta - it had many items in the dish that were not listed on the menu. He didn't care for it at all. My daughter ordered a small side salad and was charged $11.95 for it. Overall, food was poor and our server, although friendly, was very slow and didn't bring drink refills. Will not be returning. read more

Our food was outstanding! The only reason for the four stars is because the ambience could be better. Our server was great and the food came out quickly. The chicken fried chicken was outstanding! We also ordered the pulled pork platter which was very good. All of our sides were great including the mac & cheese and the grits. We had a coupon from a magazine for a free appetizer and we got the brisket nachos. It was a huge plate of nachos and they were awesome! read more

Nice place in a good location. I've always been a fan of their Nashville location as it is close to home. Pigeon Forge location is definitely worth a try. It's a little bit more relaxed than the Nashville vibe. read more

Smashed sweet potatoes had no flavor, pulled pork came on a cold bun. Waitress was wonderful. The only reason I gave 3 stars was due to the great staff. read more

Incredible service. Nate was a gem. The smoked meatloaf was as good as promised and we just simply had a wonderful dining experience. read more

Puckett's Restaurant - Plucketts truck - Southern Near Me - Pigeon Forge, Tennessee

The food was outstanding. Grits were no joke! Husband had a smoked bologna sandwich and loved it. Had a good country feel to the place. The grilled meatloaf was a hearty portion and delicious!! Our waitress Shannon was a delight. Friendly and helpful. Loved her! Hope to make it back before we leave town. read more

It's a fast casual restaurant. You order at the counter right at the front door. Food is southern comfort food. The line gets a bit crazy but moves fast. You also need to order your drinks from the bar. Bar service was very slow. Food came pretty quickly. They had warned it takes 30 mins for the fried chicken but it came faster than expected. Food was good. Piggy Mac was a hit. Mashed potatoes and Salmon were great. Fried chicken tasted great too. They do have live music but not while we were there. read more

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After having purchased Puckett's bbq sauce at my grocery store we decided to try the restaurant. I ordered the veggie plate with collards, mashed sweet potatoes, and potato salad. My son ordered a full slab of ribs, coleslaw and mac and cheese. All the veggies were good, the potato salad has a Cajun style seasoning in it, collards are fresh and not chopped mushy mess. The Mac and cheese was really good and tasted homemade. Our favorite only disappointment was the ribs. We are used to meaty juicy ribs and these ribs were not that. Then are long smoked over cherry wood and St. Louis style rather than baby back. So they had a good taste but needed a lot of sauce to not feel so dry in the mouth. We said next time we will just try the pulled pork since it's fattier meat. read more

Puckett's Restaurant - Veggie plate - potato salad, collards, mashed sweet potato and Cajun corn cake. - Southern Near Me - Pigeon Forge, Tennessee

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During a girls trip to Tennessee, we stopped by Puckett's for dinner and it was the best decision ever. We had an amazing server, Mackenzie. She was so kind and made our experience amazing. She made sure we were taken care of and was extremely efficient. In addition, the entire staff was a delight. They were all so kind and we loved getting to talk to them. Now... THE FOOD. Oh my god was it the best BBQ I've had. I got the pulled pork mac and cheese. The pork was so tender and so flavorful. We loved our experience at Puckett's and hope to go back again. Please go to Puckett's and if you are lucky enough to have Mackenzie as your server, treat her with the most respect because she deserves it. read more

Food was great! Really wish they had breakfast at this location but the lunch we had and excellent service made up for it. read more

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Went to Puckett's after a long day of fishing in the sun (and later in the rain haha). After washing off, my friends and I were craving authentic southern food, and we had read a lot of reviews of this place on Yelp and TikTok that showed us a lot of promise. We don't typically eat southern food on a regular basis, but we have eaten from a lot of southern restaurants in the past. We walked in at about 4pm or so, it was kind of busy with a line to order food. When we walked in the line took us about 10 minutes with 2 groups in front us. Keep in mind that the line gets busy quick, with the line going out the door 1 hour after we arrived. Once you order food, you can find a table and hang up your table number so the servers know where to bring your food. After ordering food, we found a table and I went to the bar to get drinks. The drinks all looked super tasty, many of which were Ole Smokey Moonshine drinks. I ordered the Dreamsicle cocktail and a hard cider. The Dreamsicle was super tasty and did taste like a hard creamsicle, but it was super sweet and I felt like I needed to water it down a bit- especially because I know alcohol dehydrates me a bit. The cider was pretty refreshing and was semi-sweet. Their draft selection was a bit limited. I ordered the Southern Fried Chicken with Mac-n-cheese and baked beans. The southern fried chicken had crispy skin that was nicely seasoned. The white meat was a bit dry but I dunked it in BBQ sauce to mask that. Mac-n-cheese was creamy and melted in your mouth. Baked beans were also delicious and contained sausage. We also asked our server for dessert recommendations and he recommended the fried brownie and the peach cobbler. Mind you I love chocolate, but I was craving something fruity that day. Nevertheless, the fried brownie was phenomenal- it was hot and had a crisp layer of batter on top of it, it had pecans for an extra crunch, and the ice cream melted on top of the brownie adding a creamy flavor to it. The peach cobbler was pretty good but nothing impressive. Overall, amazing food and fantastic service. read more

Puckett's Restaurant - Southern Fried Chicken with Skillet Mac & Cheese and Baked Beans - Southern Near Me - Pigeon Forge, Tennessee

Service was on point, Cory was very accommodating and cheerful. The food did not disappoint. The sauce, grits, pulled pork, Mac n cheese were some of the best. The restaurant was clean and comforting. Quick service all around too. read more

Service was inadequate to say the least. Waitress was not very hospitable nor did she care about making sure our drinks were refilled as often as she should have. I ordered the shrimp and grits and when it first came out it was covered in what they called "Cajun seasoning", however it was not seasoning at all and instead was a salad of peppers and onions which covered more than half the plate of grits. I sent it back as I had asked for nothing on my food just the grits and shrimp. When the second plate came out it was not seasoned at all no salt, no pepper, no seasoning what so ever. It tasted like tough boiled shrimp and oatmeal. Will not be back! read more

Food was great, service was perfect! Walked in to restaurant, a friendly hostess danced her was through restaurant.... Manager Bo came to table to ask how everything was going ... very impressed with everything!! Wish I lived closer! read more

Cozy country atmosphere with friendly, upbeat service. The restaurant is large but was surprisingly quiet during our visit. The menu offers something for everyone at fair, average pricing. Food quality was about a three out of five--cheese bites came out cold and lacked flavor, while the shrimp and grits were good but could've been hotter. Overall, a decent spot, but I'd probably try another local favorite next time. read more

Puckett's Restaurant - Shrimp and grits - Southern Near Me - Pigeon Forge, Tennessee

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We absolutely love Puckett's! The food is amazing and the service is great. Best bbq around.

The atmosphere was nice and quiet when we went around dinner time. Puckett's special tea was ok. We were a little disappointed especially considering it's $5 and there are no refills. However, the Mojo Pasta was delicious. Perfect choice for anyone who wants a lot of meat with their pasta. It was a little spicy and had a great flavor overall. The lady at the front was nice and helpful. read more

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Good food, friendly service and, at least on the nights we've been there, live music.

1/2 chicken, broccoli coleslaw Great. We come to Pigeon Forge 1-2 times a year best meal we ever had

We came here off a recommendation from chat GPT for having peanut butter and jelly on the kids menu. Everything was so good. You order the at counter and they bring the food to you. The entire family loved it. We have already been back twice on our week long trip. Portion sizes seem bigger than when we got carry out but everything was fresh both times. read more

Puckett's Restaurant - Southern Near Me - Pigeon Forge, Tennessee

I asked a local for a simple, delicious place to get some southern food and was recommended to try Pucketts. The name had me giggle and determined to give it a try. We ordered, paid and devoured. My friend was adorable when she ordered the Strawberry Salad (had one bite) while I ordered the Slider Combo (one of each - brisket, pulled pork and hot link), the Mac & Cheese with Brisket and biscuit crumbles and Jalapeño Corn Patty, a Side of Greenbeans... and two sweet teas. Everything was perfect and delicious!!! Hand me feeling the enjoyment of comfort food. Service was friendly and attentive. Thank you for a wonderful and casual experience! Someone let me know if I missed out on that Fried Bologna Sandwich.... Mmmm read more

Service was excellent, fast and very responsive to questions. I'm allergy to shellfish product and can't and dish that is fried in the same oil as shrimp. I ordered a dish I didn't like because of flavor - one bite and I pushed away. The restaurant removed from our tab without any questions. My husband ordered shrimp and grits, he said one of the best he has ever had..I thought he was going to lick the bowl. If you are looking for a true "customer oriented place" this is your restaurant. read more