One of the worst dining experiences ever -- avoid this place! If I could give McAlister's Deli at Willowbrook in Houston zero stars, I would. We walked in well before closing time -- almost 30 minutes early -- and were completely unwelcome from the moment we stepped inside. No greeting, no basic courtesy. When we tried to sit down, one of the employees rudely told us we couldn't sit on the couch and to "go somewhere else." It wasn't even a request -- it was an order. Still, we stayed and placed a large order (7 items!) thinking we could just focus on the food and move on. But after I paid and wasted all that time ordering, they suddenly told us it was takeout only -- something they didn't bother to mention until after taking the order. To make it worse, the staff literally laughed at each other about it while we stood there, confused and humiliated. It was clear they just didn't want to deal with customers close to closing time. This kind of attitude is completely unprofessional and disrespectful. Hands down, this is the worst McAlister's I've ever been to. Absolutely would NOT recommend this location to anyone. They don't deserve your time or money. read more

McAlister's Deli - Delis Near Me - Houston, Texas

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This has been my Second time at this location and the food was every better the second time. I love how quiet and clean the store is as well. The association was super kind and helpful during our ordering process as well. Definitely will be coming back read more

It's been a while since I stopped at a McAlisters! But earlier, my mind was on a baked potato, and I wasn't near a McAlisters, so I went by another place. Well, let's just say nothing is like a Spud Potatoe at McAlister's Deli! So, I swung by to get myself one and had a nice conversation with the guy at the counter. But, let me tell you, I really like this location; it's cute! It's huge with the wood trim, a touch of moonlight yellow, and checker floors! It put me in the mind of the one in Mississippi I'm so fond of. read more

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Nice to have fair prices ! Hubby and I was able to share without breaking the bank or our belly's ! Avacado-chicken-cheese and jalapeño sour dough bread-it was very good!! read more

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Customer service was phenomenal! Kat was a delight and made our day! The food was excellent! Thank you!!

I went to order my normal sandwich and I asked for 4 small cookies (which I have gotten before from this location ) they just charged me for the price of a large cookie. Today the manager (Evelyn) told me that they are not allowed to sale any of the small cookies because it's not "policy". But I in fact always buy small cookies from this location w/o a problem. Also other locations even sale the small cookies in bags for $5. Her attitude towards not wanting to sale me the cookies was incredibly insane I mean it's cookies for crying out loud. I was willing to pay like I always do & have done the previous times. This should honestly be addressed , I shouldn't have been denied this request that's common at the other locations and even at this location depending on what manager is on duty. read more

I hadn't been to a McAlister's in over a decade (literally) and so when we happened upon one while out and about shopping, we decided to stop in for a quick light lunch. I always remember loving their spuds, but opted for the grilled chicken caesar wrap so I wouldn't go into a food coma. Food quality was good; nothing stellar since it is a deli, but it definitely hit the spot and came out fast. We were able to hang around and enjoy the conversation because the place wasn't so busy that it drove you insane, and the staff did a nice job of keeping the space clean and inviting. All in all, would go back again. read more

McAlister's Deli - Grilled Chicken Caesar Wrap - Delis Near Me - Houston, Texas

The food here is always so good! My family goes all the time. They have a great French dip! It is a great place to get quality food quickly. The service is usually pretty swift as well. A great sandwich shop for sure! read more

The food is always excellent, I have been coming to McAllister's for many years and not only is the food fresh and delicious, the customer service is always great, which is huge for me. I also enjoy the atmosphere, it's relaxing and helps me to relieve stress read more

McAlister's Deli - Grilled chicken club on jalapeño bread and chicken tortilla soup - Delis Near Me - Houston, Texas

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disgusting. i found a hair and a feather in both the sandwiches. and they charged us $39 for two little sandwiches. do not go.

Food sucks and your music choices are abysmal. No more Wham Christmas music please .

One of my favorite sandwich restaurants. The potatoe soup and broccoli cheese is the absolute best.

I went here around 1pm when the lunch crowd was leaving. The wait time to order was minimal and there were plenty seating options. I ordered a Chicken Caesar Salad with Gorgonzola and Avocado. It was huge! Despite not wanting to be a glutton and eat it all....I ate every bit of it. Ingredients were fresh and flavorful. I would have liked more avocado for the price I paid but I can understand the rationing due to high avocado prices. All in all I enjoyed my lunch! read more

McAlister's Deli - Grilled Chicken Salad with Gorgonzola and Avocado - Delis Near Me - Houston, Texas

Second time here... and I'm going to come more often! I got combo with Spicy turkey melt and house salad with cilantro lime dressing on the side... so good! Fresh ingredients! Also, when I asked for a water they automatically gave me the large size. Instead of the small dingy "water" cup they give you at Subway and Jimmy Johns Also, staff very welcoming and attentive! 2 managers came by the table! 10 stars recommend! read more

The ambiance is okay. The chili and hot sandwiches are very good. Salads have good variety. Their tea, or getting an Arnold Palmer version of it, really satisfies. Service just depends. read more

Workers are always working fast and efficiently. My order is always right and I love their food!

Total epic fail! I hadn't been to McAlister's in years and when I did decide to try them again, it was a big disappointment. I ordered their Club Wrap. I like it because it comes wrapped in a wheat wrap; I can't have the white bread or a white wrap due to medical reasons. They took it upon themselves to totally change my order. I received a poorly put together "something" in a stale brittle-like white burrito wrap. There was hardly any meat in it; they had even left out the bacon. It was full of pieces of cheese and lots of Spring Mix (I guest this made up for the lack of meat). Whoever threw this mess together didn't care. Trying them again was a mistake I don't intend on repeating. read more

the roasted turkey was too processed, it didn't taste like turkey. I wont be eating there again. read more

Had the French dip tonight...take out. Excellent as was the included side of potato salad. Service is excellent as well. This was my first time trying McAlister's but won't be my last! read more

the food was ight me and my family all got potatoes and they were dry a bit and the cheese was hard on the top and i ordered the dip and chips the dip was disgusting looked nothing like the picture read more

Great food and friendly staff! These folks were hit hard by the pandemic and never skipped a beat. A must stop if you are in this part of Houston. read more

I really enjoyed this location. I've been to McAlister's before in another city, but it's never been my go to place. This one may be. I ordered the chicken salad salad and it was such a huge portion for just $7.99. What a great deal. I got their unsweet tea to pair it and it came in a huge cup for $2 something. Reminds me of Jason's Deli, but less busy/loud. The inside is huge, employees are friendly, and service is fast. No complaints here. read more

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This place does not disappoint. Service is fast, and friendly staff. COVID-19 proofed. I literally try to come here at least once a week. I enjoy the atmosphere here it's very welcoming. read more

McAlister's Deli - Chicken Tortilla Soup and JalapeñoTurkey Crunch & Sweet Tea - Delis Near Me - Houston, Texas

Ordered a salad online and I can't believe they actually gave this to a customer. They hadn't not been open that long was not extremely busy in fact employees were huddled and chatting which is not my issue. The issue is giving a customer this highly unacceptable. read more

McAlister's Deli - This is the quality of salad I received at 11:30 in the morning right after opening. - Delis Near Me - Houston, Texas

Do not order from Yelp Delivery. They use Grubhub which is crazy slow. Use Uber Eats instead! read more

Went for lunch with my husband and child. The staff was extremely nice. We paid for our overpriced food and went to look for a table. Surprise, there wasn't any cleans ones. A few employees watched us search. My plate was dirty and we never even got asked for a refill on our drink. I will not be back, grossed me out. read more

Soup and sandwich joint. Good food at good prices. Hot sandwiches, clubs, spuds and salads. "Choose Two" is a great deal. I get the sandwich and soup, but you can also get two half-salads, sandwiches, or spuds if you like. It appears that the chain was started at Ole Miss, and the menu features regional cuisine with melted cheese, gravy, and muffulettas. Regular deli items are also offered. MDs menu and nutritional information are available online. We arrived at the Willowbrook location around 11:45 and the place was not busy. Shortly thereafter, the lunch crowd started coming in. I like gravy and do not enjoy dry food. I ordered a half of the "big nasty" sandwich...partly because of the name, but mostly because the roast beef sandwich came with gravy on top. It was delicious (although my wife thinks anything doused in gravy is gross). The cup of tortilla chicken soup that I ordered with the "choose two" was also tasty. A small portion of tortilla chips was included with the meal. Other Yelp reviews are right on about the tea at McAllister's. The unsweetened tea was very good. They do send folks around to offer drink refills, which I liked. Service was good, neither too quick nor too slow. I prefer Jason's Deli with their salad bar, but MD is a good place for a quick bite. read more

The food is good. One time, I was missing chicken on my salad. They tried to make it up with a bunch of dessert, but that didn't really suffice. read more

Love the spicy chicken chipotle sandwich! It's amazing! Very efficient and great customer service

Have not tried this place before... But I was looking to try something different than the norm so decided on McAlister's. I was pleasantly surprised with the quality of their food and according to my girlfriend the salad that she got was amazing as well. I will definitely be going back and trying some more of their menu items! read more

Fool me once Shame on you twice shame on me. Ordered a salad online with extras blue cheese. Way over paid with delivery and tip $15. They forgot the dressing, worthless! Second time they have completely messed up a basic order. read more

This place had fresh food and great service. Best place in Town to choose from a hot or cold sandwich, made to perfection with sides included! They also feature soups, salads and loaded potato choices. Love it!!! read more

Why is it so hard for restaurant workers to pay attention to details and "get it right the first time"? Food here is fine. It always is. I'm a big fan of McAlister's Deli. But the workers today... Lordy Lordy do they need some training on how to talk on the phone. Basic customer service skills are lacking. I called in an order for 5 - pick up. Not having been here since pre CO-VID, I asked specifically How does your pick up work? She told me there was designed parking places (no, just normal parking lot). I asked specifically for a receipt and even joked "of course ya'll will bring me a receipt" . Turns out - nope! Got the kitchen print-out but no receipt with prices. Later I called to ask for receipt. Gal answering phone had to have been the dishwasher. English was poor and dishes were rattling around (too loud for me to hear her). Then she gets another person on the phone. That gal had no manners or verbal skills "uh huh" 'hhmmm' 'wait a minute' instead of "yes" "let me see what I can do" or "please hold while I check into that"..... Managers - when you train someone explain to them why politeness and communication skills are important. Ever been to Chic Fil A? They NEVER hire someone that can't provide EXCELLENT customer service. read more

First of all, just go here for the sweet tea alone! McAlister's beats Chick-Fil-A's, Jason Deli's, and McDonald's sweet tea all day long!!! Do yourself a favor and get a large sweet tea (you'll thank me, I promise). McAlister's is the perfect place for lunch. They have sandwiches, soups, salads and even any kind of baked potato you can imagine! They make a mean BLT too. Not the best broccoli and cheese soup I've ever had. I would choose Panera or Jason Deli's soup over their's anyday. And their baked potato soup is only okay. La Madeleine makes much better baked potato soup then they do. read more

Poor Man's Jason's Deli which I can support. Free Sweet Tea at this location if you have an HP badge. read more

Great place for a quick great tasting lunch. I usually get the pick 2 for $6.99. You can choose half portions of a starter, salad, spud, sandwich or a cup of soup. I got half a Cobb Sandwich and a cup of broccoli cheese soup. I recommend the tea. Sweet or unsweetened it's a good cup of tea. Very friendly staff and well made and quick service. I won't say it is the best I have ever had but it is always good food. read more

McAlister's Deli - Take out menu - Delis Near Me - Houston, Texas

Always fresh and the service is prompt! My family comes here often and it never disappoints us! Make sure to try their sweet tea!

This was my first time to a McAllisters and i loved it. The mac & cheese was so amazing. And the Memphian sandwhich was very good. I was also pleased with the prices. I expected it to be much more expensive. This place seems alot like Jasons deli but with lower prices and a more casual laid back atmosphere. JD's always feels really hectic and stressful like being inside a beehive. But this place is calm. I will be going back often! read more

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A dime of a deli, that McAlister's is. They fly low here concerning the menu but the service is tip-top. Amidst the heavy influx of fast food places in this heavy city, you can find a healthy alternative. The soups make them a competent and viable establishment, among a few other things. Their tea is too sweet for my taste and the sandwiches could be more flavor-induced. Just fine, but not my first choice for soup & sammiches. read more

Wraps, baked potato, salad, sandwiches all made fresh! I really haven't had anything bad at this place. I usually get the The Two for $6.49 deal. Probably the best bargain anywhere in Houston. You can choose any half sandwich, soup, salad, half panini or half wrap. Unlimited refill on iced tea. I recommend mixing the sweet and the unsweetened tea because the sweetened tea is a little too sweet. I always get fast and friendly service here. read more