Did not honor app pricing. Redeemed a promo code and placed an ordered online, which gave me a "free" sub ($0.00 on my original receipt)... But when I arrived to pick up my order, they refused to give me my sandwich and insisted I pay full price instead. Upsetting & unexpected "BAIT & SWITCH". Very deceptive practice by this store! read more

This is my favorite sandwich shop. Which is odd that I'd have something negative to say. I have ordered caramelized onions since that came on the menu. Today, I got soft cooked onions, still very white. Not cooking them to caramelized state left them very strong, and not at all how they should be. Don't shirt cut cooking the onions. read more

They're always pleasant here. It's refreshing to see. Store has fast service and is very clean/organized. The location is a bit hidden so you might miss it. I've had bad experiences at other JJ's in the area but I will go out of my way to come to this one. Good job team! read more

Good sandwiches. Healthy and convenient when you don't wanna cook for once. Workers are always good and ready to help just be patient. Nice place overall ! read more

I usually don't have this problem but today when I went in I sat down and looked on the app what to order and a crusty white lady came up to me and asked me if I needed anything and I told her "no I'm good" and then she asked me to leave... I was so confused because she was so rude about it and so I just ended up getting up and leaving which is why I'm writing this review now read more

I was in the mood for a fresh tasting sub and jimmy johns is the place for that. I was working in the heat so a cold refreshing sub was the way to go and I'll tell you what they didn't disappoint at all . Fresh baked bread, fresh veggies and a bag of chips and and I enjoyed every bite . The restaurant was very clean and the staff was very friendly. Great place to enjoy a great sandwich or wrap for lunch or anytime of the day . read more

Jimmy John's - Billy club with chips - Sandwiches Near Me - Houston, Texas

This location is probably the best I've ever experienced. The food is always done well and the staff is nice.

Sandwiches are so good from here. The bread is so soft, fresh and tasty!!! Best part. The service is fast. Nothing fancy about the place, just easy set up. In and out. read more

I would give 10/5 stars if I could to the employees working on 10/25/2023 at noon. The store was packed and they had many large orders to fill, but everyone handled it very well. My #9 was the best sandwich I've ever had from a Jimmy John's read more

workers are EXTREMELY rude and made my food wrong. i was told by a worker to get up and leave because i was just sat in my seat no longer eating "Can you leave now ?" read more

No exaggeration-it took an hour and 10 minutes for a sandwich to be made and travel 8 miles! After reading some reviews, it is clear that the management is horrible! Don't waste your money here. read more

I've always had terrible customer service here. Today I ordered TWO sandwiches for delivery and only ONE was delivered. Called them and they said they would deliver the sandwich THEY forgot but had to charge for delivery AGAIN. Not the first time I've had issues at this location but WILL BE THE LAST. read more

I stopped in on way to work thinking that this would be an in and out situation. When I arrived the drive thru was backed up (understandable, lunchtime). Once I walked in it was clear as to why the line was so long. The employees could care less. They walked around with zero urgency. I ordered 2 sandwiches and due to their snail like pace only left with one. DO NOT VISIT THIS LOCATION IF YOUR TIME IS VALUABLE. read more

Maybe my favorite fast lunch spot. Their tag line is "Freaky Fast" sandwiches and they really are. They always have my sandwich made before I get done paying. I think they have the best bread of any sandwich shop chain (sorry, Subway/Quiznos) and their chips (love the Barbecue) are fabulous as well. They sell their day old bread ($.0.50?) which is great for sandwiches, garlic bread, bread pudding, etc. Maybe my only complaint is the the music tends to run on the loud side and when I mentioned it to the Manager he told me they do it on purpose to maintain the same vibe as in the original Jimmy John's in Charleston, IL (Eastern Illinois University). Great sandwiches, freaky fast!! Yeah! read more

Jimmy John's - the inside of the restaurant - Sandwiches Near Me - Houston, Texas

I discovered Jimmy Johns club Lulu when I was pregnant in 2012, I literally ordered from there twice a week lol Now I order online about 2-3 times a month from work when I can't leave for lunch break. I get the same thing every time, Club Lulu on wheat with extra turkey. (Sometimes I have to bring my 2.5 year old son to work with me & we split the Club Lulu, he loves it!) I have never waited more than 10 min for delivery & they've never gotten my order wrong. One day I saw online this location was out of turkey so I tweeted to @JimmyJohns on Twitter and they responded back saying they contacted that store and they aren't out of turkey anymore, which was awesome bc I was starving & most chain restaurants don't tweet back or if they do, they tell you to just leave feedback or whatever but Jimmy Johns goes out of their way to satisfy customers! I assume it was a website error or something but I'm glad I got my Club Lulu! read more

Jimmy johns has a way to make sure all their sandwiches taste the same regardless of what location you go to. This place is no different. Ordered, and got my food within 3 minutes. Very quick, and tastes delicious as usual. I've ordered from this location for delivery and they really do deliver fast. I like their online ordering tool, gives your more customization especially if it isn't your first time. I would recommend ordering online if you want certain things on the sandwich, just to see what options are available to you. Overall a great experience, i'll continue to come here. read more

Not the best sandwich grub, but the staff helps a bunch. i love Italian subs and this isn't a place i'd go for that. Their delivery is nearly the fastest draw in the south-west, great for company meetings. i'll come back to try more menu options, i've heard nice things about other items. Pretty pricey, just b/c i'm used to Subway when i'm on the run, and not the best quality either b/c of the bread. They should know the bread is important, almost as much as what's between it. An older relative said once that a woman is best chosen by what she allows in her ears and what's tickin' between em'. Wise, but not the mantra of Jimmy John's. This is all a corporate matter, anyhow, and these guys do much with a little might i add. i told the manager i was a jazz fan and he played some for my wife & i, that's what i come here for, people who care about people. read more

Always right on the money we it the orders! Gracious staff. SUPER CLEAN! It's a little hard to find, but well worth it. read more

Jimmy John's - the interior of a restaurant - Sandwiches Near Me - Houston, Texas

Not sure what the food tastes like yet because so far it's taken 50 mins since I ordered but the phone operator sucks at taking your order and While I already knew what I wanted off the online menu the guy told me they didn't have it cause it wasn't on the menu, ever!! Definitely just ordering pizza or Chinese next time!! read more

Jimmy John's - This is the ultimate Porker they sent me if you look close enough you'll notice they sent me my sandwich with no meat!!! - Sandwiches Near Me - Houston, Texas

I had the #9 Italian Night Club for lunch yesterday the sandwich was packed with Genoa salami, capicola, ham, provolone, lettuce, tomato, onions, mayo & vinaigrette. The sandwich tasted great! read more

Good, quick Keto menu/option. Sign up to their service and get discount! I go there often - staff is friendly, but need to remind them to add lettuce. read more

My food was delivered quickly and I was delicious! I ordered online and got the LULU sandwich I added a avocado spread and that was delicious as well. Entered payment information online as well as the tip so when the driver came all I had to do was get my food. Driver was friendly when he came. I have no complaints and I am satisfied with the food and the service provided. I was hungry and wanted to see if Jimmy Johns could live up to their quick delivery that I've heard so much about and they did. Took about 10 minutes and I was pleased! I'll definitely be ordering from this location again. This was my first time ordering from them and they made a good first impression! read more

Appalled. I tried to place an order for delivery for only a pickle and was informed that their delivery minimum is $5 when i offered to pay a $5 delivery fee they declined and said i have to order $5 worth of food. I asked to speak with a manager and the woman on the phone immediately said she was the manager (didn't sound like she was) wouldn't put me on the phone with anyone else. This is very upsetting the company and customers of the company i work for order from jimmy johns on a regular basis and they wouldnt even come down the street for a $5 fee and a tip. Safe to say i will not be ordering from them again read more

Yummy sandwich goodness at its best. I usually order the Turkey Tom because it is fantastic and I haven't been let down once. A satisfied customer for sure! read more

I love this Jimmy John's. They are always so fast and the sandwiches are made so well. I'm a regular!

I live exactly 11 minutes away from this store. It's taken over an hour to get a soggy sandwich and an incomplete order...The manager doesn't have any phone skills and is really rude over the phone. read more

Great service with a bulk lunch order. Handled it all online and it was ready and packed when I arrived. All around great service. The sandwiches were not bad. The service was great. Thanks!!! read more

I've ordered from this Jimmy Johns often over the last couple of years. The delivery has progressively taken longer and longer to the point that it takes over an hour to get a sandwich. On top of that the last three times I've ordered from here my order hasn't been right. I'm either missing items or my sandwich isn't right. Sorry to say this is probably the last time they get my business. read more

I really enjoy eating food from this place. The service is almost all the time very fast as they promise in the humorous advertising they use. I really like them a lot. The bread and meats are always fresh. The service at the door is extremely friendly and kind. Thanks to this place, I have a easy, happy, tasty meal when I need one. read more

Ordered the "freaky fast" sandwiches to deliver. I ordered them at 4:01pm (the time of my confirmation email) and I received the sandwiches at 4:44 I checked on google maps and I am 6 minutes away from their location. Even with a couple deliveries in between I would've liked a phone call saying that they were running behind. I probably would not have ordered from them if I had known how long it was going to take them to deliver these sandwiches. Next time I'm going to order a pizza. read more

I sure wish they would get orders right. The past three times I've gone to this location, they don't even get it close.

I am so disappointed with this establishment's "radius" of delivery! We are at 11 below brewery approximately 1.5 miles away and they said they will not deliver to us. So sad... They lost $75 of business! read more

Great service and fresh ingredients. The manager, Robert, is always in a good mood greeting happily to their customers.

Today I woke up really needing to eat a Beach Club Unwhich but the kids were dying for Chick Fil A. Not wanting to get my kids in and out of two different places (it's hot outside) , I called this location to see if I could do a curbside pickup. Chris was super helpful, friendly and had no problem bringing my order to my car. He brought extra napkins and delivered my order with a smile. Excellent customer service. Now, Jimmy Johns Please build a location that delivers to the Gleannloch Farms Neighborhood. Pretty, pretty please!!!! read more

We loved the service, the quaility of the food, the quantity (we ordered the Gargantuan) and the delivery was fast and friendly. The bread is sooo fresh and awesome. We paid extra for avocado and the only complaint I could muster up is the avocado was very sparse, expected to get chuncky however it's more of a green thin spread. All in all, we can't wait to order again. Fresh, fresh Good! read more

I had an issue and I spoke to a man named Steve. He was a jerk and definetly needs to take a class on customer service. I have never had an issue at the store close to my house, so I will continue going there. read more