Thank you Allie for responding, I did recently return yesterday, this time I ordered straight from the order representative and the order was perfect Right order, condiments in order, drink order was correct and napkins and straw and all! Very happy with yesterday's experience and the reps delivered it with a smile. I believe it may be something off with mobile orders as opposed to real time drive through orders. All in all, thank you for addressing this with your team it made the difference and I'll be returning. I'm a frequent CFA customer and CFA is my go-to for lunch. I go at least once a week! I'll keep you updated with any order issues. Thanks again! read more

Chick-fil-A - Curbside order - Fast Food Near Me - Houston, Texas

Miss Saundria is a gem! She always has a kind word to say to us and assists beyond normal customer service. What she does is community service! read more

3 idiots in to go that will ask for the name on your order everytime they walk and 10 minutes later say "sorry we just started it" with no line in the drive thru btw read more

I'm disappointed to leave a bad review after tonight. I stopped at this location tonight. Upon arrival I asked for a 8 count nugget meal & Spicy Chicken Deluxe Sandwich meal. When I arrived home. I had a regular spicy chicken sandwich. I turned around and went back to the location Fernando at the drive thru I explained the situation. He looked at me with confusion and said " yes they gave you a regular sandwich" I asked politely am I able to get the correct meal. He repeated himself once more! I said understand what I have in my hand but this is not the meal I asked for. I do have my receipt. He said I'm not sure if we can fix it let me ask. Which is a little weird to consider someone keeping something they didn't ask for from the beginning. They asked me to pull forward. Instead of them making the meal over! They took the sandwich they gave me and just added cheese, lettuce, and tomatoes. The reason I know that is because the worker in the window area told the coworker to do that! Soon as I heard them state that. I said may I just have it fresh! No one said anything. Handed me the bag. Not a single sorry for inconvenience or have a good night. Very unprofessional and unsanitary! read more

Mann nah..service was great but this is not what I expected. Come on yall. When ppl are headed to work they don't have time to come back. read more

Chick-fil-A - #4chicken Hash Brown Scramble Bowl - Fast Food Near Me - Houston, Texas

The food is always great as well as the service. The only thing I don't like about them is how busy they always are.

Itza greeted me at the drive with a smile and enthusiasm. There were two cars in front of me so I placed my order easily before getting to her. Since I am a regular she recognizes and acknowledges me by name. This a great repeat business builder. I ordered a spicy chicken sandwich fries and lemonade with no ice. My order was filled perfectly. I received all the condiments I asked for, and an ice dream cone. The outside of the restaurant was clean and free of excessive debris. It was a memorable experience. read more

Do not come to this location. Extremely slow. Been sitting in the drive thru for almost 20 mins. Completely ridiculous will not be back again. Whoever is managing this location needs to be reprimanded. How is it lunch time and there's no one outside helping with orders like other locations. read more

Food is good parking is tight can't even make it around to park because of the line so I have to go into the wrong side to park. Your employees have been rude twice last week when I ordered. No hello no have a great day they gave me the bag and said here and walked away. Fix the parking lot a woman in a van almost side swiped my car parking. read more

I brought my work crew here for lunch. All of us prefer Chick-fil-A over most other options. Always FRESH, piping HOT, and delish!

On occasion I will crave Chik-Fil-A. Today was an early day and by 10:30am, I was starving! My mom and I stopped by this location. It's a newer one and we came across some of the best customer care. I really just wanted to acknowledge this young lady because kindness goes a long way. I managed to spill coffee all over the floor and was so embarrassed. Thank you, Lataesha for making this a more manageable morning. The entire crew is awesome but Lataesha was truly a standout. I hope she can be recognized for her hard work! read more

Chick-fil-A - Fast Food Near Me - Houston, Texas

Just placed a order and it's all yummy!!! The Cobb Salad is fresh and the Avocado Lime Ranch Dressing is so yummy. I love my Mocha Cream Cold Brew Coffee as always the Spicy Chicken Sandwich is Devine !! read more

See all

Quick service, good food. Atmosphere was comfortable. My 2nd time here. Parking was good. Everyone is nice and professional. They are very customer service. read more

We ordered 4 meals we received only 1 in the bag and when we asked for our meals they doubt us , it was not a great experience for someone showing up for the taste and the good time we were embarrassed as if it was our fault which was not . Disappointed! read more

I love Chick-fil-A but I buy the salads today and my salads really bad I thought away my money read more

Chick-fil-A - I love Chick-fil-A today I'm so hungry I buy my salads in my salad is really bad and I'm waiting 35 minutes to give me my salads I - Fast Food Near Me - Houston, Texas

This has got to be my favorite Chick-fil-A in the Houston area. When first getting here, it doesn't look like much, just a normal restaurant. And it is just a normal restaurant, except for when it comes to the staff. Every time I order through the drive-through, the staff is friendly and helpful. At the window, in the morning, there's always this one lady and she's the kindest person in the world. I hope she's doing ok and I'll definitely be staying at this Chick-fil-A. Thank you to all the staff at this fabulous establishment read more

I rarely have anything negative to say about Chick-fil-A, but this one got two stars knocked off for each sandwich that was incorrect. I asked for pepper jack cheese on our sandwiches and got regular American cheese. Kinda threw the taste off for me. But knowing me, I'll be back for another spicy chicken sandwich sometime in the future. read more

Chick-fil-A - Wrong type of cheese - Fast Food Near Me - Houston, Texas

Gotta love ChickFila. Amazing food, decent prices, long drive-thru line but pretty efficient. They still included pickles on my sandwich although I asked without it. read more

Amazing the french fries are nice and soft nice to dip it in the Chick-fil-A sauce I would just be better if it was open on Sundays read more

I just moved here to Texas and it's my first time going to this chick-fil-a I was given a dry and over cooked chicken it wasn't even hot at all this is really disappointing. read more

Chick-fil-A - Spicy Chicken Sandwich with no pickles - Fast Food Near Me - Houston, Texas

I ordered 4 combos with large fries. The fries tasted like hand sanitizer/bleach. Could not eat them. Called to complain and the managers resolution was to offer any size fries and a cookie/brownie. This is an insult as I spent over $40. Will not order from this location going forward. read more

Stopped by when we were in the area. Got a couple of parfaits and a milk for the little one. It's your typical size Chick-fil-A. They've got a cute farm-style bar-height table right in the center of their dining area with metal stools. My son wanted to sit there but we had already chosen a smaller booth/table. Next time, kid. The yogurt comes with sliced strawberries on top and there's a packet of granola you can mix in with it. The perfect little snack. Inside, it's nice and clean. The bathrooms are clean and there's a changing table (of course) inside the bigger stall of the women's restroom. The play area looks well-kept and there's a small patio area which you can see from the entrance to the play area. The parking lot (in my opinion) is pretty big for a Chick-fil-A. The condiments area is pretty clean and free from any trash. They keep it well-stocked. Employees here are friendly, as usual per the Chick-fil-A way. Great place to stop and grab a bite to eat. Rest your legs for a bit while the kids play their hearts out. read more

This is my favorite location!! I frequent this Chic Fil A the most because of how clean & efficient they are. They are also on my way to work, well sort of. Lol. The workers are very friendly and rarely if ever mess up an order. I had to deal with a Manager once but she promptly resolved the issue, had nothing to do with bad food, just wrong size drink. Then it turned out I was incorrect not them. My bad. So bad. Sometimes the condiment order is short but rarely. Food is fresh! Love their Vanilla Iced Coffee, my favorite!! Go by this Chic Fil A, and you won't be disappointed! I also love how they handle the credit card and food handling at check-out, very safe in my opinion. (Covid) That also keeps me coming back. It is definitely out of my way now as I work from home but that tells you it is worth stopping by for that hot delicious chicken bowl meal & yummy iced coffee! Get ya some! I also like their Mac & cheese 4 lunch. read more

Stale food EVERY visit. I was usually stopping here in the mornings/evenings, before or after work & it never ceases to fail. I mean I know it's a chik fil a but every time I visit whether it's breakfast or dinner, EVERYTHING is cooked too long to where I don't even want to eat it, it's so unusually crunchy... even the brownies & cookies r old & stale, & yet they still sell them. I'm never going back to this location ever, even if it means driving the extra 12 minutes to the chik fil a off spring cypress. At least I know I will be getting decent food and not fucking ripped off. read more

Three strikes you're out! I've been eating at Chil-fil-A for over 25 years since I lived in Az. I've NEVER had a issue with the food until now. First time they forgot dressing and cutlery...really no big deal but they offered to replace the salad. Second visit -black hair wrapped around my chicken nuggets- GROSS! Third visit- they replaced my salad for free...nasty yellow wasp or moth in my salad! Neve again will I return! I'm so sick to my stomach! read more

Chick-fil-A - Yellow moth or wasp in salad! - Fast Food Near Me - Houston, Texas

My food has always been fresh at this specific location and from what I can remember they haven't really ever forgotten my sauces. And as many Chick-fil-A restaurants they have excellent customer service. The lemonade is always tasty here as well and even their brownies. Very nice and hard working people at this location. :) read more

Fire Cole, Director of Chic fil a. Large white male in his late 20s early 30s. He is terrible. My order was wrong. I get to the drive thru window and they are having a group (5 EEs) meeting, not paying attention to my order. I get home to my pregnant wife and her food is missing. I call speak with the manager; she says I need to put my toddlers back in car and come inside to get my chic fil a sandwich replaced. I go down there again (time time time) and wait in line. Speak to manager and director Cole. Absolutely no help and willfully ignorant of the situation. read more

Their food is so good and fresh and their staff always go above and beyond. Even in this time of crisis they are still outside serving with a smile read more

I LOVE Chic Fil A!! I usually stop through one of the many locations at least 3 times a week. This particular location always has an excessive drive thru wait. Today I waited in line for longer than 25 min (at that point I was over it) just to receive cold food. I have been a restaurant manager in the past so I understand the difficulties but for this to be a constant issue is a no go for me!! This will be my last visit to this location!! read more

Fast service and order is right every time! This is my favorite Chick-fil-a to eat at! Watermelon lemonade is amazing read more

Chick-fil-A - Fast Food Near Me - Houston, Texas

See all

I always have exceptional experiences here. I'm in love with their nuggets and strips ( eventhough somtimes the nuggets seem to be a lil bit salty). The staffs are very nice and sweet. However i dont enjoy much of their new Cobb recipe :( just my preference yet i like the old one better.! read more

Always so quick and efficient and the food is always hot! The customer service here is the best - always cheerful smiling faces! My favorite Chick-fil-A to go to. read more

Because of the twenty minute wait time and mediocre quality I took off two stars. Firstly, I wonder as to why someone would want to wait for such a long time period for such a 3 star (definitely not Michelin stars) meal. The last couple times I had the 12 piece chicken meal I was presented with about 6-7 actual pieces of chicken and MANY small crumbs of coating that were fried and placed into my meal. Along with the less than desirable Market Salad, which contains nasty mixed greens and weird tasting chicken, and very INTERESTING donation tendencies this establishment will never be my first choice. read more

As I am siting in my car awaiting my turn in line like any other normal worker bee when comes a young lady handing out FREE cookie samples. Her name was Julie (please see photo) and she was pleasantly friendly (did I mention she gave me a free cookie?). Any place that gives me a free cookie with a nice friendly smile gets my business. Great work Julie! Peace yelpers. read more

Chick-fil-A - America meet Julie, the free cookie girl. - Fast Food Near Me - Houston, Texas

This New Chickfila is so much nicer than anyone Ive been to! The sitting area decor is gorgeous! Trendy and all the employees are summer nice and attentive! Love this place! Waffle Fries Rock! read more

What took them soooo long to get a location here!? Love that I don't have to drive so far to what was the nearest Chick Fil A. Service was awesome, as usual. So happy to experience the first few days of opening. read more

Chick-fil-A - Fast Food Near Me - Houston, Texas

See all

Perhaps the worst chik-fil-a!! Order curb side is a joke almost always have to go inside and remind them !!. It take less time to go through drive threw. Also much needed TRAINING on listening skills!!!! They never repeat the order and assume your order to there liking !!!!!Am crew is half asleep and always assumes you order!! . Always drive off with missing items or wrong order. Female hispanic Manager is no help and clueless. Afternoon crew is lazy and I gotten ice cold, forgot to heat the chicken. You better off going to 1960/Walters 2 miles down or 1960/ cypress-station huge DIFFERENCE and much better experience !!!! Really hope they take this as constructive criticism and improve , cause this is the closest and most continent location for me !!! They need to step up their game !! read more

This location ALWAYS messes up my order! What's the point of a mobile order if you're going to miss an item or have me pull to the side and wait 10 mins extra after being in the line to get my order!!! Like seriously they just forgot my fckn fries, for my meal, I'm so annoyed. read more

I love chick-fil-a, and have eaten here for years. I have always ordered my chicken and fries well done, and have never been refused( I can't stand soggy fries). Today when I went through the line, I was told that management decided to not offer that service anymore because it "slows down service". Which, I would understand if the establishment was busy, but it was a Thursday morning (it wasn't very busy). I do not mind waiting for my food, like I do at other chick-day-a's because of my request. I was disappointed and drove to another CFA that would honor my request. read more

This is a really good Chick Fil A. It's like a time warp to when people were friendly and helpful and courteous. I go there frequently with my 2 year old. The staff is helpful, offering to get the kid seat for me. Or bring a lemonade refill to the table. The kid seats are clean. This is a big deal to me. The food is high quality. One big attraction is the play area. My little guy loves to play in it, and it is also clean. Maybe I'm so surprised at all this because we used to take him to eat and play down the street at the yellow arches, but the play equipment was dirty and so were the kid seats. There is no comparison to the quality of the chicken nuggets. The fresh fruit cup for the kids is awesome too. Grades: Food A Staff A Facility A read more