Dear Management and Team at Willowbrook, I am writing to share my sincere appreciation for the exceptional service and kindness my family experienced during our recent visit to your Willowbrook location. We arrived about half an hour before closing, and despite your staff being busy wrapping up for the evening, every team member we encountered was super friendly and welcoming. After noticing my daughter's birthday crown, the team took the initiative to make her night unforgettable. They surprised her by singing "Happy Birthday" right from the kitchen and took the time to individually sign a kitchen hat with warm wishes. Twenty-one is a major milestone, and while this was a small act of kindness, it made her feel genuinely special and extended our celebration in the most wonderful way. It meant so much to us that your staff went above and beyond for a stranger without being asked. Thank you for being a part of her special night and for creating such a memorable experience. We are truly grateful! Warm regards, The Rightmire Family read more

In-N-Out Burger - Burgers Near Me - Houston, Texas

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Finally made time to try In & Out for the first time and to experience what all the fuss was about for ourselves. The staff was very organized and friendly and when we walked in and let a young lady know it was our first visit, she was welcoming. Suggestions on ordering was super easy and we both went with the #1 but I went animal style on my double & fries, and the wife didn't. The wait was not too bad and had a chance to get our drinks, ketchup and try their tasty little peppers at the condiments station - those little pickled peppers are stars! The burgers tasted good and the toppings were fresh but nothing stood out about them. The fries were hot & fresh but felt weak and a bit limp.....again, nothing to truly love or hate. The price was fair & reasonable though, which was a bright spot along with the freshness of the food but overall, not sure what all the hype and fuss was about? Was it all in our minds as people posted in social media, the hype grew? Or was it simply patrons yearning for something different that built this hype machine? Would I be back? Sure. Is it better than a true Texas classic like Whataburger? Absolutely not. read more

Decent meal for the price. Ordered: 1. Meal No. 2. Protein Style Animal Style Cheeseburger, Well-Done Fries, with chopped Hot Peppers on the Burger and whole Hot Peppers on the side. Medium Coke. 2. Meal No. 2. Animal Style Cheeseburger with Raw Onions and Well-Done Fries, Hot chopped Peppers on the Burger and Hot Whole Peppers on the side. Medium Iced Tea. Place was crowded as usual, long lines to reach the Drive Up windows - par for the course on a Saturday night! However, found a parking spot, went in and ordered to dine-in. Efficient service, seating areas were being regularly cleaned by staff. Easy to find a spot to sit, despite constant foot traffic. Food was ready after a 15-min wait. Meal was tasty and portions were just right. Great value for money, didn't feel like a beached whale after! read more

In-N-Out Burger - Meal No. 2. Cheeseburger (with add-ons) plus Medium drink. - Burgers Near Me - Houston, Texas

Loved it, I'm from Jersey so we don't have an in and out close to us so any time I go to another state that has one I get it, it's a great burger love it hits every time, fries were great, service was good and food came out fast. Plenty of inside seating also love the lemons by the soda machine and the hot peppers you can take as well. read more

In-N-Out Burger - Double double animal style fries - Burgers Near Me - Houston, Texas

There was nothing really special about this burger! Same as all fast food burgers but probably better than McDonald's. The line was super long! This was a while ago for me though. It was around the 1st week that this location opened. It was in the same parking lot as my job but I only went once in a year. Not terrible, just nothing to brag about. read more

In-N-Out Burger - Burgers Near Me - Houston, Texas

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You either love in n out or you don't. No complaints on the service or the cleanliness. The vibe is very retro and takes you back in time from menu look and prices to the indoor diner to the employee uniforms. Beef patty doesn't have any flavor but it is very thin more of a smashed burger. Animal fries are good. I gave this spot another chance but burger did not sit well with my stomach. read more

In-N-Out Burger - Burgers Near Me - Houston, Texas

This location is always packed but the wait time isn't very long. Servers are always friendly. You might wait longer in the drive thru line vs getting off when it's packed. Although nothing compares to eating In-N-Out in Cali, the flavor is all there. Outside seating now that's it's going to get fresher out, gives it a different vibe but surprisingly every time we've gone, the inside is kept clean. The soda fountains are always being cleaned out and everything is stocked. Animal style is the way to go, fries and burger. And a protein wrapped burger? Man, the lettuce crunch is always perfection. read more

In-N-Out Burger - Burgers Near Me - Houston, Texas

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In-N-Out is still on top for food, value, and service! I wish Louisiana could have something close to this. Must try if you are near one. read more

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I thoroughly enjoyed my meal at this in n out location! My food was very fresh and tasty! The service was kind, however idk if it was because it was raining the day I came but the drive thru was wrapped around and did take a while but once I got to the server to order it flowed pretty smoothly. Otherwise it was a great visit read more

In-N-Out Burger - Flying Dutchman onion wrapped and fries animal style - Burgers Near Me - Houston, Texas

So worth the crazy long lines protein cheese burger animal fries the best BUT NOTHING BEATS THE FLYING DUTCHMEN

I finally got to try California's famous In-N-Out on a busy Sunday afternoon and found it extremely... mid, and I don't understand the long lines. Their Chocolate shake wasn't too bad, but also didn't taste any different from shakes I had in the past, nor was my friend's burger, which I took a bite of, anything spectacular either. I felt a little ballsy and ordered an item from the secret menu: Animal-Styled fries, which consisted of American-melted cheese, grilled onions, and Thousand Island sauce. While the toppings sounded appealing, I was extremely let down by the fries; they weren't crispy at all, and they didn't have any salt. Their grilled onions were my favorite, but that's me being generous since nothing else was delivering. I also wish their cheese were more melted, since it made the fries a bit difficult to scoop. Overall, In-N-Out wasn't atrocious, but plain and overhyped best describes it. I am glad I gave it a try. read more

Yes, I know it's lunchtime; however, I suppose the willingness of patrons to sit in ridiculously l-o-n-g lines proves the deliciousness of the meal ahead?!? or the amount of transplants that have landed in Texas from California where this chain is originally from. ‍ Either way, I can attest to the great flavoring of their burgers and shakes, their fries are OK, not particularly flavorful once they start getting cold. So if you want to wait in long lines for a flavorful burger and shake for a very modest price, In-N-Out is your destination. read more

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I always go to an In & Out when visiting a state that has one since I don't live around one. I always get the cheeseburger so that's what I opted for this time but I also added a strawberry milkshake to my order. The burger did not disappoint of course, and the milkshake paired nicely with it. My friend ordered the animal style fries for us to share since I've never tried them before. I'm not a big fan of onions but I was pleasantly surprised by how they tasted along with the cheese and sauce on top of the fries. My main take away from this location is that the tables were all dirty. It took us a while to find a table that didn't need to be wiped down. Other than that, I enjoyed starting my trip by eating here. read more

In-N-Out Burger - Burgers Near Me - Houston, Texas

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Ngl always had a negative view so I'm not gunna waste my time with a real review, just an honest one [ ] Not bad but just not amazing [ ] Decent experience [ ] 0 napkins you have to ask [ ] No mayo but there's mustard and ketchup????? [ ] Little ass trays so inconvenient [ ] 7-up instead of sprite always a terrible idea [ ] Customer service was really good [ ] Food came out fast and fresh (always apperantly) [ ] No jalapeños but banana peppers was clutch i guess [ ] No salt on the fries at all [ ] Cheese gets hard after like .2 seconds [ ] In a nice area to look out at while you eat [ ] Fries not crispy [ ] Fries too small [ ] 10/10 on the sonic/chic fil a ice [ ] Ambiance wise i felt like i was eating in a government facility [ ] I think some kids came into fight in the bathroom lowkey Overall, the burger was not amazing but by far wasn't bad, just wish it was like more of a burger less of a chum bucket vibe read more

In-N-Out Burger - Ordering (not even canes has a menu this small) - Burgers Near Me - Houston, Texas

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Radical Simplicity, Perfectly Executed In-N-Out Burger was a first for us--and a quietly impressive one. The menu is strikingly clear and concise: a handful of burgers, a few drinks, no theatrics, no conceptual detours. And then comes the big BUT--the kind that changes everything. Unlike many chains that drift into a slightly grimy / dingy look, this location is immaculate. Clean lines, spotless surfaces, and a fully visible kitchen that inspires immediate confidence. Nothing hidden, nothing improvised. The staff are professional and genuinely friendly, the operation runs with calm precision, and thoughtful details--like proper accessible seating--are clearly part of the design rather than an afterthought. The burgers themselves are of fine quality, straightforward and well-made, without pretension and without shortcuts. My honest impression: you get more than you pay for. In a market crowded with excess, In-N-Out's disciplined minimalism feels almost elegant. Clear, clean, competent--and quietly excellent. A first encounter that sets a very high bar. read more

This location has pretty solid burgers! They were cooked exactly how we wanted them and everything was hot and fresh. And the milkshake I got was delicious! Food came out pretty quickly. Seating and parking can be tough because it can get so busy but everyone here is really pleasant and the inside is very clean! read more

In-N-Out Burger - Double double with whole grilled onion, animal style fries - Burgers Near Me - Houston, Texas

I have not been to an In-N-Out burger joint since I was in the rodeo in California. They were one of the few restaurants that always had enough space in their parking lot to fit a horse trailer. I remember the burgers being amazing, but coming here they were even better than I remembered! The staff here were extraordinary, and I absolutely loved my food . To make the experience even better, they have the Bible verses on the bottom of the drink cups! Love a place that loves Jesus! read more

In-N-Out Burger - Love the palm trees - Burgers Near Me - Houston, Texas

I really enjoyed my visit! The burgers were absolutely delicious, juicy, flavorful, and made fresh. The vanilla milkshake was my favorite part of the meal; it was creamy, rich, and the perfect complement to the burger. The service was also excellent. read more

In-N-Out Burger - Burgers Near Me - Houston, Texas

Houston we have a problem.. your patties are truly deteriorating. The lettuce was even thicker than the (patty) other burger that I just finished eating! I was in the area so I thought of just getting some few burgers as a snack.. But yeah what a shame lol inflation is real..no wonder Watta and 5guys will always kick your arse. The milkshakes are still a thumbs up and the happy smiling faces of the crew will always be delightful and warm.. just like their tinfoil patties lol read more

In-N-Out Burger - Burgers Near Me - Houston, Texas

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Not worth the wait. The fries here look horrible. The burger was average for and In and Out. It didn't taste as fresh as other locations. read more

In-N-Out Burger - Really? - Burgers Near Me - Houston, Texas

Food is fresh and great tasting. I usually get the double double, protein style (lettuce wrap vs bun) and sometimes animal style fries to split with someone. Their shakes could be mixed better. Kind of sticky and unclean in the eating area. Super cold in the restaurant. Overall, I prefer to eat in my car to avoid the dirty dining area and will take a sweater if I decide to eat inside. Staff is usually attentive. I would rate them a 5 if it were cleaner and the shakes were mixed properly. read more

I honestly don't get the hype around In-N-Out Burger. I've had the chance to try it, and I'm left wondering how people compare it to Whataburger. The line was insane, and the wait felt way too long for what we got. We ordered a #2--just a basic cheeseburger, fries, and a drink--and everything was bland. The burger had no flavor, the fries were just... meh, and don't even get me started on the drink. Not worth the wait or the price, honestly. The customer service was fine, nothing special. I did notice that the staff and the place were all very clean and wore white uniforms, which was nice, but it doesn't make up for the lackluster food. I won't be coming back or recommending it to anyone. Whataburger is still the superior choice, in my opinion. read more

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Buns stale. Fries hard as a rock. Service was nice and efficient though. Ordered double, and fries. Both animal style. read more

Literally a quick bite in and then out. On those nights you just don't feel like cooking and you want something filling but quick their burgers got you covered especially at a great price point. Patties are always fairly big and juicy. Their sauce plays a big role in complimenting the burgers. Fries are always hot and fresh. Plenty of seats and they also have outdoor seating. read more

In-N-Out Burger - Protein double cheeseburger - Burgers Near Me - Houston, Texas

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Everyone always talks about this place and it wasn't terrible but I do think it is a bit overrated. I got a lettuce wrap burger and it was delicious and a little messy to eat since I got the grilled onions. The fries were a bit stale and the cheese dries horribly on them so it's not melted and just a block of hard cheese. The onions on the fries were soggy and gave them a strange texture. My favorite thing were the little spicy peppers you can get to eat with your food. The service was quick despite it being busy. read more

In-N-Out Burger - Animal style fries & double burger with grilled onions - Burgers Near Me - Houston, Texas

Service was great. Food was delicious and made fresh! I utilized the drive thru and the service was fast as the line was super long but moved fast. Burgers A1 read more

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Not only was the service fast, the food was tasty as ever. Always a great fresh burger. I would skip the secret menu items though. They're charging a lot more for them ($2.30 more for animal fries). I'd also like to point out the great staff here. When they called a number the girl behind the counter saw it was an elderly lady and she came out and brought it to her instead of making her come to the counter. Kudos for going above and beyond. So rare these days. read more

I love In-N-Out but this is probably the worst location in my proximity, my burger came out dry and overcooked and when I say dry, I meant it probably was not made fresh. It wasn't even hot. My fries were not fresh at all, I asked for a double single which is basically 1 slice of cheese instead of 2. My burger had no cheese. I would usually take it back and get a remake or refund, but I forgot my receipt. More than likely WILL NOT try this location ago. This was a drive thru order read more

In-N-Out Burger - Burgers Near Me - Houston, Texas

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Place was dirty no one manning the dining area Food thumbs down You can do better San Antonio in and outs are way better than this sorry My hamburger buns were burnt and hard My husband didn't want to complain about it but I did not want to have to eat this crap So my hubby gets me a new burger, now undercooked and new fries. Someone is taking my picture of the undercooked burger on yelp. Leave my pictures on here to show truth in the undercooked burger served. read more

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We were on our way from Houston to College station, and this was slightly out of way but it was so worth it to stop here for lunch. There was a long line for the drive through (of course) but decent amount of parking spots were available. Almost all locations of In-N-Out I've been to, staff were so pleasant, quick and efficient. This one too. He was polite and friendly. Our food took little more than 5 minutes. Considering how many customers they are dealing at the drive through, it was quick. I loved my cheeseburger and animal style fries. So yummy! Prices are reasonable too. read more

In-N-Out Burger - Burgers Near Me - Houston, Texas

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Stopped by In-N-Out for the first time and ordered the Double-Double with animal-style fries. Definitely lived up to the hype! Can't wait to go back. read more

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In and out burger is so underrated and I really wished the chain is in east coast. When I'm visiting west coast or Texas, I got to get my hamburger fix. The staff here is friendly and as busy as it was on a Saturday, the food was quick and nice put together (unlike some other burger joints). The first bite was so yummy - toasted buns, protein and delicious sauce hmmm...fries were crispy and nicely golden brown. How can anyone not like this place?! read more

In-N-Out Burger - Hamburger and fries - Burgers Near Me - Houston, Texas

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I've lived in California, and people out there absolutely obsess with in-n-out. However, I find it bland compared to most other burger joints. Perhaps the quality of ingredients may be better, but I really don't know. It's a fine restaurant for a burger, fries, and shakes, though. read more

They overall had a poor work environment. I'm not sure whether we are to busy mixing and mingling with one another or what but the lack of attention, communication, and respect for your customers is despicable. The 2, not 1, but 2 times I have been to this In and Out location, Shitty. Orders were wrong on both occasions after waiting A MONTH to regive In and Out another hope but.. Apparently I stood correct the first time. We are in need of a new location, stronger management, and not children working who give more care about their phone than making my easy as meal. You're there for 8 hours max. Clock in, and get it right or go home. read more

We've been to in n out several times in various locations and we always look forward to having it when we're in a town that has them! Making the burgers animal style is a true game changer. They have great shakes too and the animal style fries are great. Friendly service and cheap food too. read more

In-N-Out Burger - Cheeseburger animal style and animal style fries - Burgers Near Me - Houston, Texas

Absolutely tasty love the fries and the assortment of burgers one of my favorite fast food restaurants I would recommend this for you especially if you live near read more

5.1.23 stop here for a quick lunch today. The gentlemen taking orders in the drive thru was so polite. Also, the lady you pay at the drive thru was also polite. Great staff! At the drive thru you can see inside and WOW, was it clean. Way to go In-N-Out burgers! My burger and fries were both very good! They never fail. Will definitely be back. read more

In-N-Out Burger - Lunch time. 5.1.23 - Burgers Near Me - Houston, Texas

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Their secret menu consists of customizable options. I usually get a double meat or triple meat bun less burger. It's wrapped in lettuce and the lettuce covers the entire burger and fixings. So good. read more

We love In N Out however, the parking lot has a very nasty foul smell to it which makes the entire experience off putting. Overall, the food is made fresh but out of the two times we came here on our trip, we waited for an extended period of time which is unusual compared to other locations we've been to in Waco, Dallas, Las Vegas, and SoCal. read more

For starters, this location is no longer as busy as it once was when they first opened up. Their staff is quick and food comes out decently fast. Most times I've gone it's been through the drive thru, so I can't really speak on how busy the inside is. As far as the food goes, the burgers are really good. Everything tastes pretty fresh and the animal style option is my favorite for the burgers. I love the extra spread and the grilled onions. By far the worst part of In-n-Out are their fries. They have the texture of a sponge, I always get them animal style to try to make them somewhat edible but even then they're quite literally awful. I'd come here for a good fast food burger and stop at Mcdonald's or Whataburger and pick up some fries on the way home! read more

In-N-Out Burger - Animal Style Cheese Burgers, Fries, and Animal Style Fries - Burgers Near Me - Houston, Texas