Service was horrible. Young lady at the front desk was extremely rude. The presentation of this plate looks like it was thrown together. Ridiculous. read more

McAlister's Deli - Harvest Chicken Salad (contains pecans) Chicken Caesar Salad - Salad Near Me - Denton, Texas

My new favorite for all things salads. They prepare their salads with fresh lettuce and have really good options. My favorite drink is the lemonade with unsweetened tea. Waitstaff and Managers are very helpful and make sure that you have everything you need to enjoy your meal and will also offer to get you a refill or take your plates from the table when done eating. read more

McAlister's Deli - Southwest Chicken & Avocado Salad - Salad Near Me - Denton, Texas

Got the French dip and it was pretty good. The staff were friendly and attentive without being overbearing. Several people stopped by and made sure I was going ok and had what I needed. The sandwich came out within a couple minutes. Fruit was fresh and good. Pretty busy but there were ample tables and everything was clean. Lots of variety on the menu. Really nothing to complain about. read more

McAlister's Deli - Salad Near Me - Denton, Texas

First thing, walk in, go down the alley of doom, I've been here before? Many times. Hold my wife's hand with a whimper on my face. What do I get? Many items. Not sure. Get the same thing I've gotten the past 5 times I've been here? Surely not. Tell the lady a Chipotle chicken spud. Sit down. Wait, and wait...and wait. Order comes out. Baked potato the size of my face. Call me spud man. Chipotle sauce all over. Looks good. Take first bite, then more... then more. I actually enjoy the chicken to chipotle sauce ratio. Get to the bottom of the spud, dry. Needs sauce on the bottom. Overall, good. Music, loud. Yelling at my wife from across the table. Old people talking about their healthcare behind us. Drink the drink, leave, food was good. read more

I legitimately cannot tell if the employees here just can't/don't read or if management has terrible training but my god - the order accuracy of their to go team is abysmal. I generally order a fairly plain Caesar salad to go about once a week. Lettuce, chicken, croutons. Basic. Not hard to screw up. Right? WRONG. The volume of the three ingredients you receive swings WILDLY from week to week. Sometimes there's a ton of lettuce. Sometimes very little. Sometimes lots of chicken! Sometimes two pieces. The croutons though... the croutons are the bane of my existence. I started ordering extra croutons. I basically only eat one meal a day and I would like to enjoy it. And several times, I got salads with either zero or just a skosh of croutons. So... I figure. Put extra on the ticket to ensure at least 1/3 of the order ends up correct. Usually, it's still not. "Extra croutons" seems to be code for "a very average amount of croutons" at this location. And I've said something before, to try to correct it before making some public review. But, today. TODAY. Well - I'm attaching a photo of my salad with extra croutons. At this point, I just laugh at the incompetence. Either the team isn't trained on how to read tickets, or they don't care to read tickets but neither is a great customer experience. If anyone has any better options for to go salads in the Denton area, I'm all ears! read more

McAlister's Deli - Caesar Salad - Salad Near Me - Denton, Texas

Great lunch stop. The salad was top 10! Other people in our party were less impressed with their sandwiches but the restaurant was clean and service was friendly. Food was slow to come out but it was the lunch time rush. read more

Came during my lunch and service was super quick, got my food 5 minutes after ordering and the ladies here were very nice! Food was so good! Deff coming back! Everything was clean and organized, such a calm vibe, music was chill read more

McAlister's Deli - BLT +Avacado Chicken & Dumpling soup - Salad Near Me - Denton, Texas

Very attentive, quick service, and clean. Better than a lot of mcalesters I've been to before.

I wanted to take the time and leave a review because customer service was absolutely amazing. They brought our delicious food which btw looked amazing and tasted fantastic. They checked up on us and removed unwanted plated immediately, we stayed to talk and refilled our drinks and we never felt rushed out. I saw a couple go outside in the outdoor seating and say the manager bring the necessary condiments out to them. Loved our meal and atmosphere they created. read more

I was craving something healthy since I do blood work in the morning. Salad and baked tater on point. So dadgum good. Just what the doctor ordered. Definitely a return to meal. read more

McAlister's Deli - Veggie tater - Salad Near Me - Denton, Texas

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I was in the midst of a vital project this week and had absolutely no time to cook. So, I decided to order food from the McAlister's three minutes away because it seemed convenient and I had a coupon. After walking in, not seeing my order, and waiting a bit they checked in on me and we realized that ME (being so tired) ordered to the wrong location. Just as I was ready to admit defeat and drive there they offered to cancel my order elsewhere and remake it! After waiting for a short time I got my food along with some extras and they made it on the house because I'd waited for a bit longer than expected. I was having a terrible week and this bit on kindness really propelled me through another all nighter. I was heavily compensated for a mistake that I MADE and they absolutely did not need to be so gracious but I really appreciated it. I was looking for a new regular eat out lunch spot and their service sealed my selection :) read more

Order an avocado chicken salad to go. Get home and there's no chicken. Wow, won't be back.

Awesome! Awesome! Awesome! The service was absolutely amazing! I can't remember if it was Jimmy or Jerry but bro was holding the door for us in and out of the restaurant! The food was great and quick! They got us all refills on our drink! The service was outstanding! Usually McAllister's is hit or miss but this was a hit all the way!!Definitely recommend!!! read more

DO NOT GO TO THIS ESTABLISHMENT They served us 1 of 2 sandwiches with LARGE SPOTS OF MOLD on the bread. When we brought this to their attention they argued and said it was avocado (which clearly it was not) Neither one of us wanted to eat there after this considering if there is mold on one piece of bread- the whole bag of bread is compromised... so we went to get our money back and they only refunded us for the one moldy sandwich. We didn't notice this until after we left because there was ZERO communication about what we had, she didn't ask a single question- just argued it wasn't her fault. Elliot then said she couldn't do anything for us after we had left and called to get the rest of our money back. Not the best representation of your management team for this business. Worst food, even worse customer service. Bad bad bad experience all around. Highly recommend the Jersey Mike's just next door to it, less expensive and much fresher food with wayyyy better attitudes. read more

I get delivery from here and it's always fresh and tasty just a little pricey so be warned

Ordered a delivery for my family. Four sandwiches easy with a side of Mac and cheese was around $40 which isn't bad at all. On a Saturday afternoon our food arrived in 30 minutes. We ordered the ham and cheese sandwiches and it was quite good. We opted for sides of Mac and cheese and that was also very good. It was very creamy with a good flavor. I think the only possible negative is the portion on the sides is sort of small. But also portions in America are big compared to other countries eh? That shouldn't detract from the rating because the food is really good but the sides of Mac and cheese weren't quite all the same as far as the amount. A few containers had more/less than others. Other than the side portions not containing the same amount our order arrived correct. We did have the sandwiches come with no tomato on all of them and nothing got messed up. We will definitely order again. read more

Have always been happy when ordering a delivery or eating in. The staff are friendly and genuinely seem like they are happy to see their customers. Our business, Loreto House, has had delivery on several occasions. Stephen is always so kind. (He makes someone feel as if they are the most important person while helping them.) The order has been perfect when delivered. Absolutely no complaints. Love, love, love the Fire Roasted Veggie Soup. (I wish it was on the take out menu online. I always have to call to change the soup when I place an order). But even with that I do like this location very much. Today's meal was perfect. Our Executive Director said, "Well it looks like we need to order from this restaurant more often." We will definitely order more in the future!!! This is our favorite McCalisters!!! read more

We tried this location out for the first time a few weeks ago, when they had been opened a couple of months. We came in mid afternoon on a weekday, between rushes, so there were very few people there. I was struck by the fact that this place was immaculately clean and that they actually had enough staff on hand. The staff was very friendly and ordering was a pleasant process. The food was okay. My husband got the McAlisters Club and chips. The chips are Lays, so that's fine. However, he finished every bite of the club, and I don't think he finished it at the last location we went to, so he enjoyed it. While waiting on our food, I started digging in to my sugar cookie. It's a decent size for the price and it was pretty good. I like crispy edges, which this had, but the inside was a little too chewy for my preference. They have stickers on the back for when they were made, and I had a cookie that was made the same day. I've never been a big sandwich person, but I thought the Garden Fresh Turkey sandwich was pretty good. It was my first time trying the turkey at any of the locations and the taste was spot on. It was really messy though and fell apart easily. But I come for the soup and the soup wasn't right. The color wasn't right and the taste wasn't right, it either was on the burner too long on high, or it was just old. Honestly, it was inedible and I ate very little of it, putting my focus on the sandwich and side of fruit instead. The fruit was fresh and delicious! The manager left to do the bank deposit as we finished up. I took the drink to the counter to get a refill and mentioned they should redo their Broccoli Cheddar soup. As we were gathering our stuff, the girl who originally took my order came by to inquire for some details on what was wrong so she could have the kitchen redo it. They did ask if they could replace it, but my husband was finished, and I didn't really want to wait, so I declined. The staff was young and the manager was out, so I wasn't offered a refund, but I didn't ask for one either. I thought it was sweet that she was trying to do what she could. At this point, I was leaning towards 3 stars, but since the other items were good and the service was great, I felt 4 stars would be more fair. In the end I decided to leave my review in drafts until I could visit again and determine if this was a one off situation or not. I had some free meal cards from a while back that I had been told by someone in marketing I could use at any location, so I decided to use those in case I was disappointed with the soup again. We came back Wednesday after 6pm and they were packed. I was pleased to see the same girl who had originally helped me last time as she has excellent customer service skills. I showed my meal cards and she took them without issue, but when I was waiting on my drinks I heard the manager tell her that she shouldn't take these in the future and tell customers to use it at the original location they went to. I approached the counter and engaged the manager in a conversation. I assured her that I wasn't trying to break their policy, but had specifically asked the person who sent them to me, as I am rarely by the location that sent me the cards. We had a pleasant conversation about the situation and she didn't want me to pay. She handled the situation well and I believe we left it at the agreement that the store should notify marketing to be more specific with customers who receive the cards. The food came by at a reasonable time considering the huge crowd. There were still tables needing to be cleaned, but many clean ones available and the floors were in good condition considering the rush. The same girl who keeps helping us delivered our food and I wish I knew her name. She is very sweet and personable and was hustling the entire time. This place gets a lot of to go orders and she chased someone out who left something behind. Great service! Food was pretty good on this visit. I couldn't stop eating the salted caramel cookie, very tasty! My husband ate all of his angus sandwich and there were so many Lays chips leftover. It's a fair portion for the price. I tried the spud max without olives this time. I didn't like the potato at another location, but I ate all of this one. I wish they included more cheese and butter, but there was plenty of sour cream and lots of meat. I noticed they used way more ham than bacon or chicken, but I actually liked their ham, so it was pretty good overall. The soup still isn't right- too orange and an aftertaste that isn't there at the other locations. However, it was way better than last time and actually edible! I ate about half of it and it wasn't too bad, it's just clear they aren't executing the same recipe the same way as the other locations do. Even though soup is the main reason for me to go to this chain, I think they did a good enough job with everything else that I will probably come by occasionally. read more

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I normally really enjoy McAllister's, however when you order an Orange Cranberry sandwich and a baked potato with smoked turkey and both come with roast turkey. It can completely ruin the meal. They are nothing alike in taste. Please train your employees to know the difference, or make it aware to your customers that you're out of stock of smoked turkey so they can order something different. read more

I love mcalisters I always have a wonderful experience here! The spicy south west sand which is phenomenal highly recommended! Ive had their salads as well and they are good! read more

I've only ate at McAlister's Deli once. This is a place that is definitely great for a work lunch. I can't remember the exact meal I had but it was a sandwich and soup deal with a bread bowl. It's a lunch special and it was fulfilling. If I run across another McAlister Deli close to my area, I wouldn't hesitate on another lunch deal! read more

Finally, a McAlister's closer to campus! I've been here for years, but the location on 288. I usually go with the "Pick 2" deal, and choose the French Dip & Half Spud Olé (the half spud is super generous... it's a full potato) Also, don't forget to try their tea. read more

McAlister's Deli - Entrance of McAlister's. - Salad Near Me - Denton, Texas

Ordered two days ago and received the complete wrong sandwich. Decided to give them a second chance today and received no chicken on this chicken Caesar not even mad, just disappointed, so we'll stick to the loop 288 location. read more

McAlister's Deli - Salad Near Me - Denton, Texas

Love this deli. If you haven't eaten here you've got to try club or New Yorker, but request ciabatta roll instead of the bread they normally use. Stupid app wants a longer review, don't really know what else to say so now I'm just writing whatever comes to mind in order to make this review long enough. read more

We placed our order online and when we got there is was not there. I asked the staff what happened and was talked down to. I would not recommend going here. This happened the first time I came here as well and though I would give it a second try, but it still had the same bad guest service. I will just drive to the one off loop 288 from now on. read more

I love the location in flowermound, however, this location seems like customer service on phone etiquette is needed here. I called in to order around 1pm today and she seems like she didn't want to talk to me and was rushing to get off the phone. P.S I was trying to order online, and couldn't find the checkout button! Maybe I missed it but should be easier to find if I wanted to order online. read more

I usually start a stopwatch when I go in to pick up food to see how long it takes for me to get out. Usually I sit there for 5-6 minutes before an employee stops and asks what I'm waiting on, disappears, then returns with my food. I guess there's another secret place in the back where they hide some orders or something? Anyhow, today I sat there for half an hour. Managers & lackeys just walked past me, some even made eye contact. Some stopped and asked other customers what they were waiting for. But they didn't ask me. Is it because I'm Asian? I can't really think of any other reason I'd get ignored. McAlister's has some decent food, but I don't get the Asian hatred. To be fair, the other McAlister's across town doesn't have this problem. Oh and I did eventually get my food. *eventually.* But yeah, it was pretty cold by the time they handed it to me. read more

Good sandwiches. Could be cleaner. No napkins at my booth. Quick to get order. Huge glasses. No need to refill. Like a big gulp. Bottom line, better than some. Like that they have multiple side options. read more

such a wonderful lunch place!! the staff was so attentive without being overbearing. our food was fast and hot. i love coming here! i suggest their tortilla soup with a chicken sandwhich. read more

My wife and I have patronized this restaurant since they opened. We stopped by the yesterday on the way home and grabbed some food to take home. My wife got the harvest chicken sandwich. Arriving at home we unpacked at the table to eat. My wife remarked how little chicken salad was on her sandwich. I looked at it and the serving size was remarkably small, a small smear across the bred, super thin. Certainly NOT anything that even remotely looked like the picture on their website. So before she ate it, I dug out the kitchen scale. There was exactly 1.4 oz of chicken salad on that sandwich. They stacked a thick layer of greens on top of it to hide the missing filling. I fully realize that times are hard and many restaurants are coping and trying to catch up after the so-called pandemic created so much havoc. The $30.18 we spent on 2 lunches to go - not a good value. The way to recover is by providing good food that impresses the customer. Needless to say, this is one place we have removed from our list of eateries we will be visiting. Sad, this used to be a great place to eat out. read more

A big shout-out to the McAlister's Deli on University Drive. They handled our catering order for 20 people with professionalism and courtesy.....AND the food was all well-prepared and delicious. So many compliments for our bridesmaid's luncheon. Thank you very much, McAlister's team! I highly recommend! read more

I asked if they had a gluten-free menu, and the counter person rolled her eyes at me. I have celiac disease, so knowing what has gluten is non-negotiable. When no one was able to answer simple questions about what might have wheat in it, I left. read more

There is a bowling alley I know that makes a better BLT than this deli. I appreciate the effort though.

All the time I come over here they charge me to much what is this they don't train the worker there to bad I rather go to the loop of denton its better read more

Great place to eat good food great service l like the harvest chicken salad sandwich but everything is always good

I want to give a big Thank You! to McAlister's Deli on University. I placed an order for lunch delivery on their website but it never came. I called them and was told it was picked up by Doordash and to contact them. Doordash told me that since I ordered on the company website, I had to contact McAlister's. Whew! When I called McAlister's back, they were very polite, professional, and apologetic. They agreed to make my meal, again, to pick up after work (which I did). The next day I found they completely comped my meal! Customer service like that is one of the biggest reasons I give my patronage to places. read more

Came in last night when it was freezing. Employees were super friendly and looked like they were working hard. They even made some decaf coffee just for us! Was a nice, roomy, cheerful place to meet a friend. read more

First and last time I'm coming here. I guess she's a supervisor or something but this husky woman kept yawning in her hand and touching money and lids. She was so weird. They are so messy when they make drinks and mine spilled everywhere. No one is very coordinated, and I can't follow where they put my drinks. She had them in front of me, then moved them, then moved them again! Ugh no thanks. read more

I usually have a great experience at the McAlister's on the Loop. The one on University is constantly messing my order up and not clean. I asked to substitute sour cream for ranch...the cashier said okay and charged me for it. read more

130pm and it wasn't overwhelming busy in here but the blonde girl at the counter seemed irritated with her job and rude. Food came out quickly but was missing silverware so i had to get back in line and wait for 2 others to order and be helped before i could get silverware meanwhile at my table the food sat unattended. Based on their service i'd say go down the street to Panera instead. read more