we order often, today we ordered child salad just opened, lettuce is all wilted, won't be feeding that one. very disappointed.

McAlister's Deli has always been the comfort pick for my family when it comes to eating out. We have eaten and sat at McAlister's locations for years now. It's great to see that nothing changes... or at the very least comes back! I was so happy to see that the Wildberry lemonade came back! I've been missing it ever since it left! Service is ALWAYS great at McAlister's everywhere. This location maintained their namesake's strive for excellence! Great work! read more

McAlister's Deli - Wildberry Lemonade and Coke - Delis Near Me - Crestview Hills, Kentucky

Service was great, food was good, and prices were decent. I enjoyed my club sandwich but I would have enjoyed it way more if it wasn't so dry, it came with mayo and honey mustard but still managed to be very dry which was disappointing. The ingredients were quality though so I would come back but just request extra condiments next time. read more

McAlister's Deli - Club sandwich - Delis Near Me - Crestview Hills, Kentucky

Food was good. Pick 2; Ruben & Chef salad. Service good as usual. Customer Service on spot. Employee cleaned table after we ate & refilled drinks. read more

I was craving a club sandwich so off to McCalisters I went! It was a super busy Sunday during the daytime and the staff was working hard to make sure the tables were clean - big points for that during a busy shift. I ordered the king club which was HUGE. Definitely enough food to split. I also decided on a bread bowl with cheddar broccoli. I think next time I would opt just for a cup of soup with a side of bread bc the bowl was a lot of bread. But the soup tasted great! Finally we got a brookie and a sugar cookie-highly recommend getting one, or both! read more

McAlister's Deli opened in 1989 and now has 400 stores in 28 states. They promote healthy, tasty, choices in a relaxing atmosphere with great sweet tea. Attending Riverfest we we approached by a couple promoting McAlister's and they gave us two passes for two free meals. I reluctantly accepted them thinking there must be something else to this deal. Maybe you receive two free meals after spending $100.00 or something like that. I would later be surprised to find out we received two complete free meals, dessert and great tea for free. I really like the option of two smaller menu choices as I wanted a sandwich and a loaded potato. There are so many different choices to choose from as you will see many one of a kind combinations. The unsweetened tea was amazing and the service was fun and relaxed. The restaurant was immaculate and the restrooms were spotless. read more

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I love their food. Cleanliness could be better. I always have to dust off their napkin holders floors are not always clean. This is the one in crestview Ky read more

This was a little gem that was hiding in the Crestview Hills center right there in plain sight. They have a huge menu particularly on the sandwich side. Hopefully over the coming years I'll bring you a good bit of their offerings and let's start with the first... Horseradish Roast Beef And Cheddar Mac And Cheese Limeade What Is It: The sandwich comes with black Angus roast beef, sharp cheddar cheese, caramelized onions (which I left off), and of course horseradish. The sandwiches come with a pickle and a side which I got mac and cheese. I got limeade because I wanted limeade. Presentation: Well they went with the smallish items on the huge, square, white plate approach. On one hand it makes things look tiny on the other hand there's plenty of room for everything. Probably better that way. 6 out of 10 Taste/ Final Analysis: The beef was very well flavoured on it's own which is very important. The ciabatta bread worked well for this as did the delicious sharp cheddar cheese. I wish they would have put more horseradish on it although I acknowledge that may be my crazy, slicy taste buds talking. Still considering they titled the sandwich after horseradish I think they were very light handed with it. The mac and cheese was pretty stock and boring as was the limeade. The sandwich I ate and huge menu are definitely enough to draw me back although if you're like me and you get this sandwich get some extra horseradish. Thumbs mostly up here. read more

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Food was great and it came out fast. Mostly upset that I had gotten up to go to the bathroom and had left two drinks and sunglasses on the table. By the time I had gotten back, both drinks were dumped out and my sunglasses were gone as they were cleaning the table. I was gone for less than five minutes. The most frustrating part is that I had gotten a coffee from Starbucks next door and that drink was dumped also. They weren't busy and no one had come to ask me how anything was the whole time I was there. Frustrated. read more

They're always nice when I order or pickup. Even when I door dash they're quite nice. The food is delicious and worth the price. It's not super expensive either, you pay a fair amount of money for great food. It's a cute place and would be wonderful to have family time, friends hanging out, or even a date. I got a grilled chicken Caesar salad today, which is my usual, and it's always great. read more

McAlister's Deli - Picked up my Caesar salad. - Delis Near Me - Crestview Hills, Kentucky

Food was good but portion size way off base. I spent 80 bucks for half sandwiches and soup. We ordered nachos as well and got a handfull for ten bucks. Feel a little robbed. Don't think I will be going back anytime soon. read more

Our go to-go spot. Delicious. We love that they have a 30% off military discount. My favorites are the club and the Jalapeno crunch. My husband likes the horseradish sandwich. read more

Visited this store after their team provided a vip pass at a local festival. That was the first great touch point they made with us. So when we tried this store we did not know what to expect. What we found was excellence from the customer service at the register to the delicious food. Highly, highly recommend! Thank you to McAlister's for the first meal. We will be back! read more

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Ugh. Tried to give McAllisters another chance. Put in a carry out order of the horseradish cheddar roast beef sandwich. Got home and started to eat it and found it full of raw sliced red onions! What??? It clearly states on the menu the onions are GRILLED. I've had issues the past three times I've been there with food being prepared incorrectly and with lousy customer service. I sure hope they get things turned around, as it has been our go to restaurant for years. Management: please step it up and read these reviews! read more

McAlister's Deli - Those are not grilled onions! - Delis Near Me - Crestview Hills, Kentucky

Great place with great service. I did not order curbside but has my 1 year old in the car and they brought my dinner out to me. Thanks so much. read more

We wanted something fresh after having greasy food all day. After reading all the posts on yelp, we decided to order through the DoorDash app. We ordered a few of the two item specials including the club sandwich, chicken Caesar salad along with the French dip. Everything tasted FRESH and have no complaints. We really enjoyed the various soups. We tried the broccoli cheddar soup and the potato soup and both had good flavor. We also like the fact that they added a pickle spear to each sandwich. I would recommend this place and would order from them again if we are in the area. read more

Please include butter and sour cream when people door dash a baked potato, especially when they ask for extra.

I guess I have eaten at delis all over the US and some foreign. McAllister's deli is a national chain which means the food is consistent. It is. The deli club is very good and on par with any quality deli. I get it often and can recommend it. Service has always been polite and timely. I like the salads as well. You will not be disappointed with McAllister's deli. One footnote: Every time I go to NYC I never miss a trip to KATZ Deli as they are the gold standard. If you find yourself in NYC, it's worth the trip. read more

I stick to my original review...you must hit it early at lunchtime. But, I had a great Southwestern chicken salad there recently! Don't know if it was the spicy seasoning on the chicken strips or the salad dressing (kind of a spiced up Thousand Island), but it was very tasty and just the correct amount of hot! I also received great service this visit! Employees came by twice to see if I was doing ok and even refilled my iced tea! read more

This is a pretty nice McAlister's location. It's pretty clean for the most part. Only thing that was a little weird is that they seemed a little understaffed for lunch time because they only had one register open and the lady running it seemed to be doing a lot of other stuff. The food was good (although the soup could have been hotter but I ate it first)! Chef salad was really yummy! read more

McAlister's Deli - Chili and Chef Salad - Delis Near Me - Crestview Hills, Kentucky

Hey, get you some iced tea. It is pretty darn good. I had the Ruben and had to share it. Their baked potato was as big as the plate. Pretty good food. This is not a sit down and get waited on place. You place your order at the counter, get a number and have a seat. Quick and very friendly. read more

McAlister's Deli - McAllister Deli - Delis Near Me - Crestview Hills, Kentucky

As chain restaurants go, you can't beat McAlisters in Crestview Hills! Their staff are well trained in all things customer service. Pleasant, helpful employees and Manager. I love everything on their menu, always fresh, lean, and flavorful. Don't miss out on in-store fresh baked cookies! They are worth a whole trip. I almost forgot to mention their amazing FRESH lemonade and iced teas. Like homeade! read more

Fresh ingredients and ultra family environment. It's a chain deli. But, still great. Actually like it better than Panera. read more

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Went there on Sunday, 5/24/2015. We were promptly greeted and waited on by a cheerful and patient young woman. Patient, because I changed my mind a couple of times. We were given a buzzer, however a kind fellow delivered our food to our table. I ordered the veggie potato. It was excellent. My companion ordered the veggie soup which had a little too much barley. We also had the entree veggie salad which was excellent, only problem when I raised it up to put it in a to go bowl, there was a piece of hair stuck on the dish under the lettuce. Yuck, I'm still hoping I didn't eat some other pieces. But who knows what icky stuff we unknowingly eat on a daily basis. My companion had a dirty knife and I had a dirty fork, thankfully we had extra ones. My belly is full and my lemonade was very good. read more

McAlister's Deli - Entree veggie salad - Delis Near Me - Crestview Hills, Kentucky

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Placed an online order and got there right when it said my food would be done. Went in and stood in the normal ordering line and realized there was the TO GO area. Stepped into that area, where every front employee ignored me for 10 minutes. Then I politely asked a girl walking by if I was in the wrong area and if I need to go somewhere else. She replied very rudely asking my name with an eye roll. She got my food with half heartedly saying thanks. Always enjoyed the food here and I too have worked in the food industry, just a simple acknowledgement would make me want to come back. I will order my sandwiches elsewhere. read more

Great sandwich shop - roast beef tender and tasty - stole some of wife's club sandwich which was excellent as well. Costumer service friendly and fast - highly recommend this deli read more

My 4 cheese melt was NOT very cheesey and the tomato was disgusting. My soup was only half full - it was spilled on the way to my table. This is the second time I've had a lousy meal here, so I assume it's not a fluke. read more

This is for the new Dent Ohio location on Harrison avenue...I have a few complaints.didnt know it was counter serve.I couldn''t call in order and had to go in.The online ordering is not same pricing and availability as that location's in person ordering.I ordered king club,they had no cranberry orange sauce or cherry honey mustard & charged for regular honey mustard AND Mayo . Online it says you get a snack side(chips,sunchips,doritos or cheetos and a regular side. They charge for cheetos/chips! Portion size is skimpy for pricing,sorry. My mac and cheese was only half filled in an already small cup! I can get a dinner at frischs w 2 sides for price of a measly deli sandwich mostly bread! Very disappointed had high hopes since Panera is so expensive. My online order with side and cheetos and the cranberry orange sauce and cherry honey mustard was $10.11 total.. Inside it was $1.25 more for no cran orange sauce,cheetos,or cherry honey mustard,had to pay for the regular honey mustard AND MAYO that was supposed to be already on the sandwich! ! It wouldn't be so bad if i could have ordered online witohut using my credit card and just pay with cash when i arrive to pick it up. That way i would hope I got everything on the online order versus instore and not getting what it said via the online order form.When you are 68 and 69 years old you want a waitress to take orders,it gets confusing and hard to tell everything you want or don't want on a sandwich especially for a family order.It's much easier online ordering but i don't give my card number out online.It was crowded noisy,confusing and complicated to order at counter. Highly disappointed,really hoped this time we'd get a good place to eat on the west side since all major places have closed due to managers stealing or free food vouchers .Wished it was a better experience that was inexpensive and decent portion size,without charging for things that were supposed to be free. The king club in photos looks way larger and wider than it actually was.Very tiny triangles of bread.I'd call it the Mini King ,nothing King about it :( read more

This used to be one of our office's favorite places for lunch but lately they have gone downhill. We use Door Dash a lot because we often can't get out for lunch. They have turned off Door Dash online ordering several times when have tried to order. Today, they turned it off on Door Dash but we were still able to order it on their website. We have have to pay extra fees to order that way but we were unable to leave the office so we did. We ordered 3 meals and one of those were forgotten. We called and were told that they would put us down for a free meal next time we came in but could not refund our money or bring us the meal. The manager didn't really seem to care that someone at our office would be going without lunch. Had they allowed us to order through Door Dash, they would have at least refunded our money. We will be taking our business elsewhere from now on. read more

Mmm sweet tea and chicken tortilla soup! This deli is great to have lunch by yourself or order it for you next meeting at work. Make sure you get your tea card so you can work your way to free tea happiness! read more

****THIS IS A DESSERT REVIEW ONLY 4.5 stars for dessert **** Man is it difficult to find a place around here that is known for a good dessert and a cup of coffee! Atmosphere 3 star at best - at night. This place is certainly NOT the atmosphere I was seeking for a somewhat intimate dessert experience but beggars can't be choosers. Almost searing bright fluorescent lights, bright white and kelly green ceramic tiles and formica galore. But, first and foremost we arrived for a good slab of dessert on a late(r) evening. Bad news - no decaf at 8:45p. Offered to make but passed. Wished I hadn't because the water w/ limestone and lemon slice was truly god awful - though I'm sure they make the java with it as well. So that's most of the not so great. On to the better... I was craving a killer slice of cheesecake - and the cashier (no waitstaff) had no clue if desserts were made onsite. The kitchen preppers informed us they were not - as everything appears to be made or broken down offsite, plated and plastic wrapped and shipped to store. Oh well - would have been nice to know if was Carnegie Deli sourced - which is what I craved. The so much better half ordered Carrot Cake and I the Cheesecake. Her carrot cake was absolutely extraordinary. Schnikies I wish I had gotten that!! Moist, heavy - tons of carrot, nuts and spice - killer cream cheese frosting. Delish and nearly large enough to share - though she really didn't want to... My cheesecake - you could ALMOST have sold me that it came from Carnegie's. Darn good imposter. Would have been smashing w/ a hot cuppa joe. Overall - the dessert was a steal at about $4 each and worth what I'd normally pay at a fine dining, linen tablecloth establishment $6-8 each. read more

Good sandwiches, decent prices, and yummy sides. You would think I'd give McAlister's a little better rating. However, after numerous visits to this regional chain of sandwich shops since its opening in Crestview Hills, I've realized that the slow-service is never going to improve. The last few times I've eaten there our sandwiches have taken at least twenty minutes (these are cold cut sandwiches, let me remind you) and once or twice over twenty. In McAlister's defense, the restaurant is teeming with people at lunch time, but I tend to think the problem rests with their inefficient delivery system. When you place your order, you get a numbered placard that you put on your table so that the server can locate you. Yet, most of the time servers wonder around unsuccessfully searching for folks, then orders start to back-up. If you do go there (not during your lunch hour, trust me), try the Sweetberry Chicken or Turkey Melt, as both are pretty good. And I've also enjoyed their potato salad. read more

I frequent this McAlister's as I work near it and almost always order via the app and pick it up on my way to or from work, occasionally I have had them forget tortillas with my tortilla soup or they didn't have a certain cookie I ordered in stock, but generally I've had success. Today I ordered a Caesar Salad and the picture below is the salad I got. I was seriously disappointed when I saw the quality of romaine in the salad, that I then of couldn't eat. Wilted, and obviously old, I'm wondering how someone putting my food together would think this was acceptable. I will seriously consider going to another place before ordering from here again, as there are plenty of other options in the area. read more

McAlister's Deli - Bad Lettuce - Delis Near Me - Crestview Hills, Kentucky

Who does not like a good Rubin sandwich. The world loves them and this place makes a great one. They have good soups too if your Hungary go there read more

McAlister's Deli - Delis Near Me - Crestview Hills, Kentucky

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Very disappointed in the changes here. The potion sizes are smaller but the prices are the same. I get the chicken tortilla soup which has always come with several tortilla chips on the side. The last few times it was served with about 2 broken up chips on the plate. Not sure if they are trying to cut costs but they are going downhill fast. read more

Retried and it has improved completely. The new staff is very attentive and quick. They were very friendly and actually looked like they were glad to be there. Several were cleaning and not complaining about it. I was very glad to see this because I really like the restaurant. I will be returning and I'm sure they will get 5 star next time read more

Ate here late on a Sunday after flying into CVG and while most of the restaurant was closed for seating, generally its an open space with plenty of room. The have a large menu that allows substitutions to fit any taste. They also offer nutritional information which was great! I had half a Spicy Southwest Chicken Griller and half of the Savannah Chopped Salad. Both were larger portions than expected for being half servings and for the nutritional information. Both were also very tasty. I would definitely come back for a quick but hearty meal when I want something fast. read more

McAlister's Deli - 1/2 Savannah chicken salad and spicy southwest chicken griller - Delis Near Me - Crestview Hills, Kentucky

I came here for the first time a couple weeks ago. The staff were very kind and helpful. I got a smoked chicken sandwich and it was so yummy. I'm craving this as I'm typing and if I wasn't out of town I would make sure to go for lunch. My daughter who is very picky and usually only likes Kraft Mac and cheese ate ALL of her kids macaroni too! read more

Soup and a sandwich, WAIT- SPUD!!!!!! Another chain, I know, but when it comes to massive, loaded baked potatoes - there is no stoppin' this chica! If your looking for something in lew of carb heaven their are always the three 's's soups, sandwhiches, and salads. Or combos- half tater and salad, or half sandwhich and soup- my second favorite. Being a sandwhich fanatic, these bread hugged goodies fit the bill. Reasonably fresh ingredients, bread selection, personalize it or throw it on the grill. I sport the turkey club when my broc-cheddar is on the menu. The soups are good, but being a soup maker I find the typical issues with any restaurant soup - salty and made with frozen veggies, but for sandwhich dippin' these do just fine. Check out the nearest one in your area! read more

First time at this McAlister's and it did not disappoint! Fantastic food, very clean atmosphere, but the best part was the friendly staff. Couldn't ask for a better lunch experience. Highly recommend and will definitely be back again! read more