Glad we decided to try this spot. We came back 3 days in a row! My favorite sandwich was the BLTA Super fresh. Mac & Cheese was a hit with everyone. We started ordering them by the bowl. Can't go wrong with the broccoli cheddar either. Oreo shake was tasty and even better when it was half off. Staff is patient and friendly. Decor inside is soooo adorable. I love it. read more

Potbelly - OREO Cookie Shake - Sandwiches Near Me - Florence, Kentucky

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Delicious fast and tasty food, with an option of a shake! Fast, friendly and food that can be enjoyed inside the restaurant or outside. The workers were great, friendly and got my food prepared quickly. I ordered the turkey club on flat bread, and a cookie and cream shake. Unfortunately the shake machine is broken, so maybe I don't need the shake... Great lunch! Will definitely come back! read more

I absolutely love the sandwiches here! The staff is always friendly and restaurant is clean. read more

Potbelly - Menu - Sandwiches Near Me - Florence, Kentucky

I use to come in this restaurant a lot last year, but every time that I went in there, I always had great service from them. The manager was always nice too. The food that I usually ate was delicious and I enjoyed it a lot. The restaurant was always clean and well kept too. I am hoping to come back there to eat this year, once I am back in Florence again. read more

I tried to order online, could not get a responseThe next day we called the store 7 to 8 times all day, no answer.We finally went to the store and were told we would have to wait until they are not busy.......took my business elsewhere. read more

Freshly made when ordered. Soup was also good. Quick service and affordable. Clean and bright.

Tried the chicken sandwich and a turkey sandwich from them and they are extremely underwhelming. However, the price tag is really good when you're in a pinch and need something quick, they also have nice condiments like honey mustard, pickles, picked peppers, good array of chips. read more

I am embarrassed to admit I have been hitting this shop weekly for over a year and just now getting around to writing a review! Basically put, as in its name, they do have a good variety of sandwiches offered, but I am usually there for the salads or soups/chili. I have yet to be disappointed in any of the products they offer. My salads and soups are always fresh, pretty darned tasty and since I order on their app, its waiting for me when I walk in the door (to the point that a few employees recognize me). Oh.. the cookies! How could I forget the cookies? Very tasty both the individual as well as the bag of 12 minis... funny how those sneak into my ordering routine! They do offer milkshakes which sadly I have never had... well, not yet anyway. Seriously though, the food here is consistently good and the employees friendly. Give them a try! read more

I was pleasantly surprised at the great food this place had to offer. My husband is a sandwich guy but this was our first time this spot. I highly recommend it! The service was great and the decor is super interesting. I go the original Mediterranean with chicken,my taste buds went on a joy ride. I also got the apple pie milk shake which was super delicious. All I can say is it was all very yummy! I'm not a big sandwich person but I'll be back! read more

Very good Sammys. Which they had this in LA. All places look the same. Cool vibes and fresh.

Stopped in, with my Aunt in January, when the weather was starting to get bitterly cold and snow. We both had their soup(Broccoli cheese) And sandwich (roast beef) along with a soda and just enjoyed the company of each other. Because it was in the depth of the Pandemic and eateries had just begun to reopen, it was Us, the employees and one other man, so it was nice to be able to eat without worry. read more

Everything was great. The sandwich was made perfect and it tasted great! The staff was friendly and greeted us right when we walked in. read more

Love Potbelly everywhere i go - im from Chicago and this is the only place outside that city that has giardinera peppers

Better than subway for sure! Service was friendly and fast. Store was clean, and people were friendly.

the food was not good at all.I took one bite from me med chicken sand.it was like a cgiken salad instead of grilled chicken sand.My husband ate a little more than I did.We both decided it was a place we would not go to again, read more

Potbelly makes a decent sandwich. The wheat bread looks nicer than say a Subway wheat bread. From toasting, bread had a crunch on the outside while being soft on the inside. Bits of grains are throughout the bread. As you can probably tell, the bread is my favorite part of a Potbelly sandwich. The rest is fine. Here, they do go heavy on the mayonnaise, yet light on produce, and mustard. Only two small slices of tomato were on the sandwich. I do wish produce was more robust. There is a "pick you pair" option that includes a option of sandwiches, salads, or soups. I believe mac and cheese is also an option. Each is a half portion. read more

Potbelly - Turkey sandwich on wheat with lettuce, tomato & onion - Sandwiches Near Me - Florence, Kentucky

Love this place! Food is always consistently great and the staff are so nice. They even remembered my order since I go to potbelly so often. Impressive! read more

This is a fantastic sandwich shop that you might miss unless you're looking for it. The outside of the shop may be understated (although they do have an outside eating area) the inside of it is awesome. I took many pictures of the cool things in it but as always firsthand is always the best way. They have lots of cool sandwiches as well as some other stuff on their menu so let's have a look at what I got.... The Wreck What Is It: A big ole sandwich that comes with salami, turkey, ham, roast beef, and swiss. Presentation: The packaging is so awesome here and the food looks great too. Perfect marks here. 10 out of 10 Taste/ Final Analysis: The sandwich was a lunch meat heavy sandwich. They put pretty equal amounts of each lunch meat on there with the roast beef being my favourite. The swiss works well on there as well. There's not much else I can say about a lunch meat sandwich but I really did like it a lot and can't wait to come back and check out some other stuff on their menu. 9 out of 10 read more

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Food was prepared right before us. It was good. Soup was nice and warm. Sandwich was well put together and fresh. Atmosphere was calm. Building was slightly chilly, but not too bad. Would definitely come back. read more

Potbelly - Skinny Sandwich Cup of Soup Loaded Baked Potato and Chicken Club. - Sandwiches Near Me - Florence, Kentucky

Was greeted by a young friendly young lady who made my sandwich, moved down the line to another young lady who added toppings and then further down the line to pay. All the ladies were friendly and nice! I ordered the ham and swiss with everything. Next time I'll order the sandwich without the oil as the wax paper became super greasy and wasn't appealing. Strawberry Oreo malted shake hit the spot. No dessert needed! Although they had these super cute two pack of mini cookies, under 100 calories, for sale. May have to get them next time as a snack!! read more

Potbelly - Ham and Swiss cheese with EVERYTHING and a malted strawberry Oreo milkshake!! - Sandwiches Near Me - Florence, Kentucky

I have been here 2 times and it is a win!!! Sandwiches are really good, drinks are fine and chips make it really good on the side!!! Clean restaurant, friendly employees. This restaurant you should definitely visit!!! read more

Pretty disappointed honestly. I haven't done a yelp review in probably 10 years but felt compelled to after eating here. I ordered "A Wreck" sandwich, which has about 4 or 5 different meats on it. I also asked for lettuce, onions and pickles with deli mustard. Open my sandwich and there is no pickles, but there is tomato. Pretty confusing since it's written right on the bag what I wanted on the sandwich. No big deal, just took the tomato off. Unfortunately it really never got better from there. I actually had to look to see that there was in fact 5 different meats. The slices are razor thin and you get precisely 1 of each of them. The deli mustard must have exploded when being put on my sandwich, the last 1/4 I just threw away there was so much in it. Aside from the copious amount of deli mustard all you got for flavor was bread. Used the restroom as I was leaving to wash my hands of all the mustard and it smelled like a busy pub on a hot summer day on spring break. read more

I really like this sandwich shop. They have a good selection of sandwiches, salads, sides, and soups on their menu, and their toppings are for the most part always fresh. I really like this brand of chips they carry as well - flavors are great! Service is good, although sometimes it seems like they need 1 or 2 more people working (during the busy times for sure). They have room for improvement, but overall good. read more

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The décor is awesome and creates a nice atmosphere to enjoy your meal. Staff was friendly. The meat and other ingredients were fresh and tasted good, for what you get. Soup was good but way more pricey for the amount you get. The cookie was amazing and priced low enough to almost make up for the other prices. Overall, it was an okay experience, however I felt like it was an overpriced version of Quiznos. In the future, if we are in a sandwich mood, we will most likely opt for Which Wich down the street. read more

Potbelly - Our small meal. - Sandwiches Near Me - Florence, Kentucky

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It's amazing this place is listed as fast food. Calling this Potbelly's location fast food is an oxymoron. Please tell me how a food business can survive by only staffing 3 people during the lunch hour rush. It's like they were blindsided that lunchtime starts at 12 noon everyday. It took 27 minutes to get a sandwich... not due to the crowd but due to the lack of staff. The cashier walked away and went back to make sandwiches and waited until the line to check out backed up to 8 people deep. At that time she proceeded to check people out again. It's no wonder they're offering BOGO offers on their receipts to try to entice return customers. If they would just staff accordingly, their business wouldn't need the gimmicks to keep consumers coming back. read more

A quaint lil' sandwich shop. I've been to this place twice and enjoyed each time. the food, service, ambiance & prices were good the menu was easy to follow and the servers were willing to please almost to the point of over doing it. read more

We enjoyed good soup and sandwiches. They were fresh and it was nice to have soup and salad to go along with the sandwiches

Ok. Dating a picky eater isn't always fun. But we can always agree on Potbelly for lunch. The salads are awesome for those of us on a diet. A great value and have always been fresh and delicious with bite sized toppings so you don't spend half your time hacking into the salad with a plastic knife just so you can fit the stuff in your mouth. I'm told the sandwiches are also lovely and they make really tasty fresh milkshakes. My favorite part is the tiny cookie they put around the milkshake straws. They have random live music which is hit or miss. Alot of times the music is turned up too loud regardless so don't go there for an intimate conversation. read more

So grossly overpriced I cant believe they have any customers! Yesterday, I was charged $4.50 each for 2 kids pb&j = $9.00! Crazy! My bill for 2 whole sandwiches and 2 half sandwiches w/ 4 bags of chips was $37. After complaining, the cashier reduced my kids pb&j down to $2.49 each.... still, they were 1/2 of a sandwich and one was just pb - no jelly! BTW - the little kids table in the corner is nasty! Either clean it (all of it) or remove it. No one wants their kids to sit there and of course, that is where the kids want to sit! Just nasty! I will not be back! read more

Good food, good service at counter!! Tables are "STICKY ". A little pricey for 1 Dtsr! read more

I've been here numerous times and always enjoyed my food thoroughly, also the service has always been on point for all my visits. Also if you haven't been here I highly recommend the soups with your sub always tasty in my opinion. read more

Nice lunch spot. Bright and clean. Salad was heaped with flavor and the sandwich options looked great. The staff was incredibly nice and treated us great. read more

Cute place. A little confusing as to the menu/process for a first timer. The menu is way up on the wall and as a shorter person, I don't like standing with my head wayyyy tilted back. But the ambiance/decor is really cute. And one of the best cookies I've had from a sandwich shop- I'm really glad I went back for one! Sandwiches were ok. Not anything extraordinary. I ordered mushrooms on my Turkey sandwich and they were clearly canned so that was kind of gross. read more

This place is great for live relaxing music while you enjoy your Chicken Salad Sandwich at luch time. The sandwich was very good and reasonable. The staff was friendly and helpful. read more

Yum! I was really surprised by this sandwich shop. I came here under the recommendation of my friend and got an absolutely delicious roast beef sandwich. Their bread is so good and they toast it along with the meat and cheese. They don't have a huge selection of toppings but they're pretty fresh and tasty. Along with the sandwich I got an ice cream sandwich! They take any of their delicious cookies and make an ice cream sandwich out of them. They're huge and for $2.50 a pop I think it'll take a some real willpower to stay away from here. read more

Potbelly - Oatmeal chocolate chip ice cream sandwich! - Sandwiches Near Me - Florence, Kentucky

My fav sandwich place... Always with the pb&j on white bun.. Or the italian on white. To complement i always added a bag of chip, a cup of malted shake and a bottle of nantucket. read more

Very disappointed. The ingredients are not quality, and therefore the sandwiches are mediocre. I didn't find anything interesting or appealing here. Also, the service was very slow, even though there were only a few customers there. read more

I absolutely love this place! Food is always amazing, people are friendly, I always leave happy. My go-to is a wreck with a cup of broccoli cheese soup and tend to leave with a bag of their oatmeal chocolate chip cookies. Okay, so it would be bad (for my waistline) if I ate here often, but it is my favorite lunch destination anytime we're in Florence. read more

Went here for lunch while on business. Nothing special here about the food. Just another sandwich shop. The staff was very nice, especially the lady at the register. She always has a smile on her face. The price wasn't bad at all. Would rate it higher but the sand which is just a normal sub shop sandwich. I really wish they had the bar area designed so the customer could see what was going on with their food, rather, they have a shoulder high wall that you have to look over if you want to see anything. read more

First time eating there and on low carb diet so I ordered double meat in a bowl. While their bread looks awesome I can't attest, but their meat was tender, flavorful and hot. My daughter had a vegetarian sandwich on flat bread and did it was great. Cracker like. read more