HAHAHAHAHA after seeing more negative reviews than positive I'm starting to feel more reassured in my thinking.
Let me start off by saying that I received food poisoning from this location.
I ordered on a regular Monday, ate around 2pm when the sandwich was delivered to my work at Mercedes-Benz of Fort Mitchell. I noticed that the delivery driver did not look particularly showered or groomed but I put this in the back of my head because I was just happy my food was here- and after all he was only touching the outside of the bag, right? At least I hoped so. Didn't get his name unfortunately.
Later in the day, during dinner, I started feeling a bit queasy. Thought I was only getting indigestion from dinner. But I was totally wrong. Any type of food borne bacteria has a gestation period of about 8 hours, give or take. The timing was on point. I was vomiting my brains out from 11:30pm - 3am. Fever of 100.6, cold sweats, can't keep any food down. I went to the doctor at St. Elizabeth first thing in the morning, because if any of you have taken a ride to the emergency room you know that shit ain't cheap. I came out of the office with a paper with big letters "SALMONELLA GASTROENTERITIS" on it. In case you didn't know, Salmonella is the second most common intestinal infection, and many of the cases go UNREPORTED. (The restaurant is now claiming that because no one else got sick from this day- that they know of- I do not have a claim. Whether or not It was actually Salmonella cannot be determined now, but I did receive food poisoning from this location.) Now if you've done your research like I have, you would know this is the most common form of Salmonella. Symptoms include diarrhea, fever, vomiting, headache, abdominal cramps and body aches. All of which I had, minus diarrhea because my body voided all bacteria before it started being digested in my intestines.
I was off work for two days to recover, that's almost $300 out of my pocket for being hourly and having no sick days since I have not reached my 90 day mark just yet at my work. Since I had enough strength in me the second day, I called the manager to tell him of my experience. He seemed truly baffled and apologized for my situation and said he would forward my information along to the owner so that she could call me to clear up the situation. He also added that if the situation could not be resolved that I call him back. (You'll see why this is important momentarily.)
About a half an hour later I received a call from a number I did not recognize, it was the owner, Paige, who claimed to also be a Lawyer. I was grateful to hear from her and was hoping that we could work something out. However I was wrong in this. She started off by saying that she often gets diarrhea from eating at Firehouse Subs and Red Lobster, as if this had anything to do with me receiving food poisoning from her store. I braced myself for her life story of her toilet habits. She had also claimed that I had no backing because the doctor was not able to perform a culture of my stool, and that my doctor just "guessed" in their diagnosis. Apparently she is also a licensed MD.
She finally got around to threatening to sue me for "slandering" her restaurant on social media. (I had first attempted to get in touch with Jimmy Johns via Twitter, to which no avail.) First of all, it would be considered "libel" not slander because it is written, and secondly you cannot sue someone for factual events. As if I had anything to gain by purposely missing work for two days. She requested that all social media mentions of be being sick from her store be taken down, to which I complied because at the time I did not have enough information available to me.
If she had only been more sympathetic instead of harassing me and offered my money back, this would have gone an entirely different route. But sadly here I am writing the entire transaction on social media.
TLDR: Got food poisoning, owner threatened me and belittled my situation and did not even offer my money back from eating there LIKE EVERY OTHER OWNER ON THE PLANET WOULD. read more
