The female manager is the rudest service worker I've ever encountered. The food literally tastes like it was made with hate. This location sucks. read more

Tortilla chips and the queso for the buffalo chicken nachos were good. Lack of actual chicken was a bummer. read more

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We went to get lunch here and ordered through the drive thru. The service was great and although we waited a bit she gave us two free brownies which I really appreciated. When we drove back and got ready to eat we noticed they messed up one of our orders and instead of the jalapeño crunch we got some bbq chicken sandwich which wasn't bad but when my boyfriend was eating it he found a huge chunk of plastic in it and I'm not taking a small piece but a huge chunk which could've been a choking hazard. I'm disappointed to say the least because McAlister's has never done this to me before but I usually go to the location in ISU. I'll still eat McAllister but probably not from this location. read more

McAlister's Deli - Delis Near Me - Bloomington, Illinois

Of all the times I have ordered this exact meal around the US from McAlister's, I have NEVER seen such a minimal amount for $13. GM stated that it should be 4oz of meat on a 3" wide (bun width) and 1/3 total bun (length of 12") aka 3"x3". GM also stated it's a premium sandwich (which also made me lol as I stared at said sandwich which had 2 slices of meat and a slice of cheese) so it will be small, to where she did not understand in no way this should be labeled a sandwich. I would be cautious to order this from the Bloomington location again. read more

McAlister's Deli - Pick 2 few - Delis Near Me - Bloomington, Illinois

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Man I hate doing this I love McAlisters but this place is an S-hole. The place is filthy over half of the tables have not been bussed it's been this way for more than an hour and we've been here that long and still Haven't gotten our food. The dude working the driveway today is just telling customers he can't serve them. I'd have a review on the food but still haven't gotten it so I needed to do something with my time. Please just close this hole down. McAlister's this is an embarrassment fire these people and get new staff the manager on shift Today blows he can't keep the team Organized the girl Up front is new and clueless but atleast trying to Help I blame the manager first and there's are some people that work here that are worthless. Train the people that want to try and fire The rest or just close this site down. Especially close if your not willing to Invest and fix the new place. Food was still good it was a little cold. read more

McAlister's Deli - Tables dirty and hell More than 50% of the tables are dirty. For last hour. - Delis Near Me - Bloomington, Illinois

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First experience at McAlister's. Had the orange Cranberry club - bread tasted. A little dry :'( But sandwich was tasty. Sampled the potato it was okay My sandwich came with a side (they were out of the broccoli - so I had the potato salad. They have Coke Zero!! I will definitely return to try more. read more

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We used McAlister's Deli for a catering pickup order for 12 people. It was a nice variety of sandwiches with generous fillings. They included a variety of chips, condiments, paper plates, and plastic silverware. I would use them again. read more

McAlister's... is this a joke? I have ordered the italian sandwich atleast twenty times from the ISU location so I know when a sandwich isnt made right... there were zero peppers, onions, or salami on this sandwich and it wasn't even wrapped fully, came apart when I took it out of the togo bag. So disappointing. P.S. my to go bag also reeked of weed. Im just so disgusted overall read more

McAlister's Deli - The Italian - Delis Near Me - Bloomington, Illinois

Had lunch here. It can get busy during the work week. Nice variety of salads, soups, sandwiches and potatoes. Order at the counter and they bring it out. Coke products, including Coke Zero. They have a nice sized patio. As well as a drive-thru. For drink refills you have to go up and wait for someone to fill it for you, or grab a worker delivering food/clearing tables to get it for you. Food is good. Prices are reasonable. read more

McAlister's Deli - Plain Jane Spud with cheddar jack cheese - Delis Near Me - Bloomington, Illinois

I went through the driveway to order dinner . Initially l was being helped by a nice young man. I asked a question about the king club and a girl rudely got on the microphone and had a very DISGUSTING ATTITUDE!! FIRST OF ALL, nobody was talking to her in the first place. I'm not sure why she felt the need to get on the microphone like the young man was confused or something. It was fine until she started minding OUR business. I CAUGHT AN ATTITUDE RIGHT BACK AS WELL! I don't know who she thought she was talking to... If you don't like your job then Quit. It's simple . AND LASTLY , the SANDWICH WAS MADE SOOO SLOPPY! I literally had to take the sandwich apart, fix and remove all of the toppings.. I am disgusted and highly disappointed by this service. i will never return again. And I'm pretty sure it was the girl that made the sandwich. read more

McAlister's Deli - SLOPPY ASS SANDWICH - Delis Near Me - Bloomington, Illinois

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Only have went through the drive thru but the service and food has always been good and the food has never been messed up unless I myself forget to say something. read more

Order was wrong on Monday had a remake Tuesday and it was still wrong staff is horrible, no one know how to run the store if your not ordering in the early morning goin in the afternoon it's like signing your life over the evening crew just don't give a rats ass how the food is presented, they put my salad in the same container as my Rueben and my Rueben was terrible , like how do u mess up my lemonade 2 times smmfh never again read more

This McAlister's is overall pretty decent. I wouldn't say they have my favorite food in the world, but it is a close option for lunch. The parking lot here was incredibly full. Even some people parking in the grass. We figured that it would be overly busy inside but luckily the restaurant is very large and there was no one in line to order. I had the Smokey Pepperjack Turkey with Mac & Cheese and my friend had the Sweet Chipotle Chicken with Potato Salad. My turkey sandwich was ok. It didn't have as much flavor as I was hoping for but it wasn't bad. I didn't care for the Mac & Cheese. The temperature was very off. It wasn't warm on the outside but it was piping hot on the inside. My friend enjoyed both her sandwich and side. The service was better than what I imagined for a newer restaurant. There was no wait in line, our food came out quickly, and employees stopped by often to see if we needed anything. read more

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I waited at the box for 10min until my order was taken...nobody greeted me at the window. Then I waited another 25min for my order while the staff was outside on break. I definitely do not recommend their drive thru at all. Also don't recommend if your on break because I had no time to eat my 15$ order :l not coming back fr. read more

They were absolutely amazing! We placed our orders online and they had them all ready and labeled when we got there. We were a group of 20 people and they were so kind. We ate at the restaurant and they asked us if we needed anything multiple times and even wish us luck this weekend for our gymnastics competition! A great place to go! read more

I just ate McAlister's for the time ever today. Overall, it was a really good experience and I will definitely be back to try out additional items on their menu. I was looking for a place to grab some food quickly over the lunch hour. I love sandwiches and am a regular and all the sandwich shops in town. Well, not all the places because I forgot this place existed until about a week ago when my wife reminded me of it. So it was on my list of places to try out. I didn't have much time so I was hoping for fast service. Upon my arrival I was excited to see they had a drive through. I went to the drive through. The menu was easy to read and I made my selection quickly. I went with the sweet chipotle chicken sandwich, barbecue chips, and a Coke Zero. There was only 1 car in front of me. The wait was longer than I was expecting with only 1 car in front of me. The cashier said their computer went down briefly causing the delay and apologized. She was very kind and delivered very good customer service. The sweet chipotle chicken was really good, but I found the sauce a bit too sweet. The chicken was excellent and the bread was very soft and fresh. I would definitely eat it again. The chips were your average kettle baked chips. I did not go inside the building so I cannot comment on the interior of the building but from the outside the facility looked new and well taken care of. The price for my sandwich, chips, and drink was $10.96 which seems very comparable to the other places in town for this size of a meal. I'll be back. read more

The food I had was very good. The 20 min wait in the drivethru not so much. And the drivethru speaker has the most annoying buzz that it seriously jangled my nerves. Nice menu selections - a little different from other places in town. I tried the chopped salad and hubs got a french dip. Salad was large, very fresh with lots of goodies and the vinaigrette dressing they recommend was delicious. The big sandwich came with a huge vat (think soup bowl) of au jus which is always appreciated vs. tiny little cups. I didn't get any beverages this time but am very curious about their tea they describe as famous. With regard to the wait time, I get that they are recently opened and it was prime lunch time when I got there. But there were only 2 cars in front of me. I'll try again once the 'new' dies down and will give the tea a try. read more

yes sometimes you have to wait but the service and food I received was amazing. They were apologetic for the wait and even gave me a free desert. read more

Second bad review within a week. Shouldn have ordered again. Both times the SW Chicken and Avocado salad. Last time, they didn't put ANY chicken in. Today, it is in a box 1/2 the size as the usual box - so really only half a salad. Usually includes two of the small containers of dressing, but today, only got one. Guess that's because I only got 1/2 a salad. Sure got charged full price, though. read more

As a head girls track and field coach, it can be challenging to find a lunch spot for our team when we are on the road. The staff and service at McAlister's were absolutely phenomenal - we had 22 athletes and coaches today, and they had our food hot and ready for us! Everything was delicious, restaurant was clean and cold (thankful for the A/C on such a hot day!), and we couldn't have asked for a better lunch experience. Thank you! read more

I ordered a salad from McAllister's for lunch. The email said that it would be delivered in about 30 minutes. After waiting for a hour, I contacted the store to check on the order. They said it had been delivered at the time stated in the email confirmation. I double checked and discovered that it had been left on the front step. There was no knock on the door, no doorbell, nothing. Apparently, it had been sitting outside for over 30 minutes. I guess it is a good thing it wasn't a hot meal. McAllister's said they used Deal Dash for the delivery Very poor service. Maybe I should leave a review for Deal Dash also. read more

I was really excited for this restaurant to come to Bloomington because, overall, I like this chain and its food. However, this particular location needs some help. The cashiers at the front counter are not friendly at all and not knowledgeable about the menu. At my most recent visit, I had to repeat my order several times. The cashier just stood there with a blank look on her face, like she didn't understand English. I wasn't surprised when my order came out wrong. However, they quickly remade it correctly. Additionally, about 50% off the tables were dirty or not cleared. I really want to love this location so please fix these issues!! read more

Ordered delivery after a long day and wanted a sweet treat. Ordered a Brookie and got a brownie and a mini chocolate chip cookie. Are they serious? Did they think I wouldn't notice? Don't go here.... cheaters and scammers. read more

McAlister's Deli - This is a brookie.... - Delis Near Me - Bloomington, Illinois

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Very good for take home or doing the drive thru. Have tried several sandwiches and soups and everything is delicious. Make sure to also get the fresh brewed ice tea. read more

I drove through at lunch today, my order was taken at 11:55, the fulfillment ticket said it was ready at 12:05, and my food arrived to my car at 12:08. I know the exact times because I took pictures of of both receipts by the clock in my car. I can ALMOST (let's admit that's too long) live with a 15 minute wait for a wrap, tea, and chips but to see 3 orders that came in behind me getting their food was frustrating. The person delivering orders also brought out 2 meals to the wrong cars, lots of back & forth. Not to mention I ordered my wrap without onions - there are tons on it, I also got the wrong flavored chips. Not good from beginning to end. read more

Order the two to go sandwich with one of the sandwiches a Reuben. Problem with not being able to eat in the restaurants is they know that you are stuck with what they give you unless you check it out when you pick it up. The bread doesn't fit the sandwich. Listen. You can't take a single piece of bread, toast it then angle cut and try to use as the top and bottom of a sandwich. It won't match. Just cut the thing in half, flip one side over then toast and if it turns black, throw it out and start over. I recommend requesting extra extra thousand island dressing if you expect to taste it at all. The fruit cup has nothing shown in the menu advertisement. Strongly recommend against it. Stick to a soup or potato salad. Subway is a much greater value for your dollar based on food prep, quality and portion size. read more

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We ordered and we were shorted one entire entree, two sides, pickles, all sauces and dressing. Inedible. Called the store (Bloomington, IL) and the "kitchen manager" (wouldn't give us his name) said he "did everything correctly" and cussed us out. Worst ever. Just really crap and no resolution. read more

Look. I understand things happen and orders get backed up, but you weren't busy at 3:30pm on Saturday, April 15 and we weren't ordering a large volume of food. It was a drink and a sandwich, yet it took more than ten minutes for the food to come out. But again, things happen, so maybe you could have offered an apology or an explanation as to why things took so long. Instead, all we got was a "here's your food" with no eye contact and it was off to the next person. If you can't handle the number of customers you get, don't have a drive thru. If you can't handle human interaction, start using Japanese vending machines. Today was a problem and it's going to keep me from giving you my business for a long time. read more

All employees and management need to study their own menu since nobody seems to know items on their menu. Employees cursing in the kitchen multiple times you can hear it out in the lobby. Only one employee actually apologized for everyone else's mistakes. read more

This location in Bloomington, Illinois needs to get their shit together. I've been waiting over 20 min in the drive thru after ordering for a chicken salad sandwich & soup. They bring it out and it's a chicken breast sandwich. They remake it to a chicken salad sandwich. Another 5 min. They bring it out and he proceeded to tell me it was made with tomato, but they picked it off and if I had an allergy and they would remake (I do not). I drive off and notice my soup is now missing. I drive around to the window and let them know they screwed up again. After a few minutes he shows up with my soup. Online ordering from now on for this location! I did however get free chips, a brownie & a brookie for the mistakes. read more

staff was extremely rude and service was beyond slow. I wasted my entire lunch break waiting on food. manager was extremely rude as well

Terrible front counter device. employee didn't ask what we wanted and seemed upset we even walked in. wasn't busy either.

The food is usually very good and I've not had a problem with the employees either. Usually pleasant and helpful until today 7-15-23 at noon on Lincoln st in Bloomington IL. My daughter and I went to the drive-through, and the woman taking our order was very short and rude to us. When we got to the window, she actually stuck her hand up to us gesturing for us to either shut up or something rude, we did not exactly know. She was also yelling through the window. Then she proceeds to turn her back to us for a very long time when it came to pay the man she was training open the window and I said is there a problem and he said we are just very busy and I said no is there a problem with her and I pointed to her she looked at us with pure evil, and stormed off yelling. I felt terrible for the poor boy she was training, I will call corporate about this because in all of my years I have never dealt with such a horrible rude employee ever. The only reason I'm giving them a one today is because of this and she should no longer be working there. We left and went to Panera and I will not go back until I hear from management as I left a message. Hopefully they will call. read more

I absolutely love McAlister's. I get it at least once a week. I always get "The McAlister's Club" with a side of their Mac n cheese and it never disappoints. There's always a guy and I believe his name is "Eli". He's the best. Always super nice and friendly. One time they were super busy so I had to wait a few minutes for my food. It was no longer than 10 minutes which I didn't mind because I knew they were busy, so Eli gave me a free cookie for having to wait. Everyone who works there is super nice and the food is always good. One time I got the wrong order, so I told the worker and they fixed it no problem, free of charge. Also helps me keep my calories down but still get full! 10/10 recommend! My favorite restaurant in Bloomington/ Normal! read more

Terrible experience. We were told the wait would be 20-25 minutes for food. That is all the time we had. After 30 minutes we got a refund (which took 5 minutes to get) and left. Need to provide more accurate time estimates to your customers. Highly disappointed as I was looking forward to going for a week. read more

The restaurant can't get it right. 0 for 3. We have gone 3 times and each time the order is wrong. One time they gave us someone else's food and didn't realize until we got home. When you have hungry kids and go through a drive through hoping it will be quick but turns out to be an hour that's unacceptable. another one, sandwich order was wrong. Got a chicken salad sandwich instead of sweet chipotle chicken. Not sure how you screw that up. If the menu is too complicated for the workers to understand make it simpler. The Bloomington Il store needs a new manager, new training, a new drive through speaker, or a simpler menu. I would give it 0 stars if the food wasn't good. But since the food is good I give it 2 stars. Would go back often if we didn't have all the issues with the store. read more

Went to the drive thru for ham and turkey sandwich. I was only car in drive thru and only three cars in parking lot. After 15 minutes sitting in the drive thru I called inside to see what the deal was. The manager answered (makalya) and she just had no answer. She said "I understand" like fifteen times and then claimed "we got slammed with orders" when I informed her I was the only person there she made more excuses. Asked her if she had an apology or just excuses and she got rude. Told me my sandwich was ready and would be right out. Waited three more minutes and someone finally brought out the order. She was carrying four bags and had all the cars behind me orders too. Cars that didn't arrive until after I had already been waiting 10 minutes myself. Will never return. Not worth it. Poor service and poor management. read more

I stopped in for lunch and it was okay. The food tasted good but the wait was unreal. The menu is a very basic lunch place but it's good for a business lunch. read more

Tea is good when it isn't so sugary sweet. It's sometimes undrinkable unless you get them to mix it with unsweetened tea. I had them do this today and it tastes like pure unsweetened rot tea. For a business claiming famous for tea, they stink at it! The south is cringing! Save your money (over 3.00) and go to Panera for tea. read more

Been here over a couple of times and most everything has been good/great. Last night though we went and had dinner and the the food was not the best. We ordered nachos for an appetizer and they came out with mostly bottom of the bag chips. It was not to easy to eat. Grant you it's not a huge thing but when your sharing it much better to have whole chips. We don't order them again but try other things. read more