Stopped by Potbelly's around 1:45pm on Tuesday for a late lunch. The parking lot can typically get pretty busy with Starbucks being next door but there were several spots available on this trip. When I walked in, I was the only one in line so my order was placed right away. The service was good on this visit. Everyone was very friendly and they worked quickly to make my sandwich. I ordered the Grilled Chicken & Cheese. It was nothing fantastic, but it was good like I expected. I wouldn't consider these gourmet sandwiches, but I've always liked what I ordered and the pricing is pretty moderate at a little over $5 for a sandwich. This is a good option for a quick lunch. read more

Disappointed. Potbelly now has a third party deliver their catering orders. We ordered over $1,000 worth of food. Small mistakes were not able to be remedied because they don't do their own deliveries. Door Dash takes no responsibility and tells you to call Potbelly. Potbelly says they're sorry, but there's nothing they can do to fix it other than apologize. I will look for someone that does their own deliveries and corrects when something isn't right. It's disappointing because they've always been so good and their drivers are so nice. read more

Got a sandwich here a couple of weeks ago. I ordered the veggie melt with cheeses, onions and double mushrooms. What I had when I got home was a sandwich with cheddar cheese and three very tiny slices of mushrooms. I was shocked. I was in for the night and figured lesson learned.....I will never go to PotBelly again. The person who made the sandwich was nice but either was lazy or got off on incompetence. It's a sandwich, not the end of the world but I'll be darned if they will ever get another red hot cent of my money. Worst sandwich ever. Took a bite of it and straight in the garbage. Tough bread as well (which I never had before). This sandwich was my go to sandwich so I know they can and do make it. Never again. I would give 0 stars if I could. read more

The food was AVERAGE at best, after we had to wait in line experiencing the poor costumer service. Little to no communication between the employees and costumers about the food. I then found a hair in my soup when I opened it up and instantly got disgusted and threw all my food away. I will never bring my business to this location again. read more

Potbelly - Sandwiches Near Me - Bloomington, Illinois

I haven't had their sandwich for awhile. So I decided to have that for dinner. Ordered it in the appl. Went and pick it up inside. They used to have a shelf there for pick up. Every time I go there, it is always relocated. This time o where to be found. No problem. It was not busy anyway.I stood there for a good 5 minutes. A guy and a gal worked at the end of the counter. Did not acknowledge me being there for a good 5 minutes. Given the fact that they were busy making orders, still they can say, " I would be right with you!". Nothing. Another customer came in for a pick up, stood there as well. Then went to say something to them. Finally the guy asked me my name and gave me the order. Went home and had my dinner. Opened my sandwich and it fell apart and it was so soggy as well! Ugh! Not sure if I want to have it again! read more

Potbelly - Sandwiches Near Me - Bloomington, Illinois

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Top notch...please stop in everybody. I loved it!!!Italian Sandwich....never a let down always high quality read more

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Great food but they appear to close early when they want to and not receive online orders. They could care less about your business or wanting to serve you. I wanted to give them my money for their really tasty sandos - they didn't want it. read more

Great food and soups service is great and pretty speedy and always made correct snacks are pretty good also and great fountain drinks and restaurant is usually pretty clean and always have had please of seating available when we went read more

Great salads and service. They offer sandwiches which are popular with consumers. I'm not a sandwich person but if I were I'd eat it from Potbelly. read more

Potbelly's is my #1 favorite sub shop now. I loooove their voodoo flavor chips and their warmed turkey sub. The staff was so wonderful and walked me through their ordering process since I'd never been before. It was a newer employee who helped me and he was incredibly kind. I also love that they have in-house delivery so you don't HAVE to rely on DoorDash. read more

Upon entering as soon as they opened, my first impressions were lovely! The place has some rustic decor and the place is well kept- the service was speedy and nice, the lady who helped me was patient and even gave me a dish recommendation. I ended up sticking with a bowl of chili and a regular fountain drink. With a 10% tip it came out to be $10.72 and for spending that amount I assumed a better quality of chili. I'd come back to try something else but the chili just wasn't for me! Nice location and great ambience. read more

I am usually a big Potbelly fan but I have been there twice in the past 2 months and both trips have been exceptionally bad. On my first trip, I ordered the Mediterranean. They usually ask whether you would like chicken or no chicken, and they didn't ask me this time. The people working seemed grumpy so I assumed they weren't worried about trying to get that upcharge. As a vegetarian, I appreciated that they had a vegetarian sandwich that was priced like a vegetarian sandwich. I paid, left a tip, and when I got to my car, I had a bad feeling so I checked my sandwich. Of course it had chicken. I went back in to let them know I didn't order it with chicken and the guy working seemed very annoyed. He told me that it comes with chicken. When I told him it didn't used to, he told me it was changed months ago. Okay fair enough. He told me he would remake it without charging me but told me I needed to throw the chicken sandwich away first. He had quite a bit of attitude during this whole interaction to the point where I almost asked for my tip back. Today I ordered on the app and went to pick it up. My fiancé had an errand to run so I told him I would wait for him to pick me up in Potbelly. When I walked over, there was a sign on the door saying the lobby was closed and you needed to call the store number on the door to get your pickup order for the next 2.5 hours until they closed. When they brought it out they handed it to me without a word as I was standing in the cold. Will most definitely not be visiting this location anytime soon. They have some things to work on. read more

I always love potbelly so much and all i wanted was a cold crunchy walnut salad. They didn't give me walnuts which wouldn't be a big deal if they had told me they were out before hand. It's a giant salad she only gave me like five grapes. They also didn't bother charging my boyfriend and i'm assuming they just were ignoring his presence because he's in a cast so now i payed 10 dollars for this stupid salad WITH NO APPLE OR WALNUTS!!!!! And he got a free sandwich because they don't care about injured people? read more

Potbelly - Apple Walnut Salad - Sandwiches Near Me - Bloomington, Illinois

I try to stop here every time I'm In town. I like their sandwiches, how they are prepared and the bread options. The dining area is not real big, and the line can get long at lunch. I wasn't a fan of the potato soup. And as I always have to add: kudos as they have coke zero. read more

My wife had been here a couple of times and was raving about it for some time. So decided to go check it out with family in tow. We ordered the Grilled chicken & cheddar cheese originals with Mayo, mustard, pickles, lettuce and the usual toppings for myself and son and wifey ordered the Mushroom melt originals. I have to say I could see why my wife loved it which is saying a lot since we being Indians, our appreciation of sandwiches isn' t much. ( We are more of the curry and rice kind..u know). However, Potbelly managed us to fall in love with American sandwiches. We have already added it to our favorite places. Ambience is casual and service is good. Love to come back here soon..oh wait..do I hear my belly grumbling already ?!!! read more

Potbelly - Potybelly Sandwich - one of the best - Sandwiches Near Me - Bloomington, Illinois

Potbellys is constantly making good, fresh sandwiches, which is why they are always busy. I don't explore to many of the sandwich options my two picks are the turkey & Swiss or the vegetarian. Fresh ingredients, quick friendly service, acoustic guitar playing in the background, what more could you ask for in your lunch break. Thank you Potbellys for making my lunches delicious. read more

Potbelly - Pizza Sandwich. Pretty dang good. - Sandwiches Near Me - Bloomington, Illinois

Go in today and told they are out of menu items after waiting 10 minutes to get waited on.

We stopped over for lunch on New Year's Day, 2019 at potbelly Sandwich shop. The sandwiches were flavorful and fresh. The staff - pleasant and courteous. We had the Mediterranean, the cheese and grilled chicken sandwich , the turkey sandwich andCoffee smoothie. They also have soups and salads.There is ample seating and the seating is quite comfortable. The sandwich shop is spacious and can accommodate big groups. read more

Sandwiches are always good. But when you order a bowl of the mac and cheese for almost 7$ and get a small cup instead kind of ruins your dinner. read more

The best vegetarian sandwich in town! they also have my favorite Zapp's potato chips. My fiancé got the Mediterranean Sandwich and did not like it, their didn't have any flavors and i couldn't taste the feta cheese on it. We both loved the vegetarian sandwich though! Their sandwiches are a great size and they have good deals on combos as well. I will be coming here for a vegetarian sandwich regularly! read more

Stopped by for lunch and liked the place. Service was nice and fast. I had the Mediterranean sandwich with chicken and my husband had the chicken salad sandwich (which he always gets). Definitely a place where i look forward to trying out more of their options. For anyone who has never been to a potbelly, think of Subway with less topping options, but that doesnt take away from what they do offer. They have the sandwiches, of course, but they also have soups, salads and build your own Mac N Cheese. read more

Amazing food, clean restaurant and extremely friendly staff! They took this whole covid thing serious too which is another plus. I would fully recommend going here. read more

Since moving to Illinois I've frequented this chain more times then I can count and only just realized I've never given it a review or the 5 stars it has earned almost every time I eat there. The whole dining experience is laid back and the place had great decor. The staff has always been quite friendly and in good spirits. I'll be back many, many more times. read more

Potbelly - Sandwiches Near Me - Bloomington, Illinois

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I've had Potbelly before but this location was awful. It may have been an off night. My sandwich had the meat in the middle of the roll and was somewhat burned. No flavor at all on this Italian sandwich. The milkshake was so bad that I actually called the restaurant when I got to my hotel room. It was full of ice chunks, like it was either old ice cream or they used skim milk to make the shake. I couldn't tell that it was a chocolate milk shake. Another pet peeve, I ordered everything to go. I get to my hotel and there are no napkins. Any "to go" order should have napkins in the bag. When I called about the shake, they offered me a free one on my next visit, which I said I appreciated, but I didn't go back and won't be back. read more

Love love love these sandwiches. Nothing like the other sandwich places out there. The meat is seasoned and the toasted bread is delicious. I always get The Wreck, with mushrooms, extra meat, and cheese. It always hits the spot!! Yummm read more

I've told my boyfriend on numerous occasions that if we ever break up I will drown my sorrows at Potbelly's and cement my undying affection for their tasty food. The salads are unbelievable. I've been getting their new Uptown Chicken Salad and for hours after I'm done eating I'll be saying, "GAWD, that salad was SO good!" It's unspeakably hard to find your go-to salad places, it's so hit or miss and really fills me with the kind of frustration and anxiety I've experienced in times past while trying to find a hairdresser who doesn't make me look like Peter Pan. But I found Potbelly's and I was a happy girl. The lettuce is never wilted, and everything is fresh and of great quality. Their candied walnuts are the awesomesauce I've also had their chicken salad salad (no, that's not a typo), and their chili- both are excellent. I'm very picky about my chicken salad and Potbelly's takes the win in Bloomington for me. The staff is crazy-nice, and they're happy when I bring my own bag in to pick up my take out orders. They use these really nice brown paper handle bags, but it feels wasteful to me to keep getting a new one each time so I've begun taking my own in with me. I thought they might find it odd and treat me oddly for it at first, but no such thing happened. I'd been eyeing the oatmeal chocolate chip cookies for awhile and I finally gave in and bought a bag of the minis- holy mother of god. The girl said, "Try not to feel bad when you wind up eating the whole bag," and I promised her that when I was crying myself to sleep, packed with cookie-goodness, I would think of her (and I did!) Weird thing is that I haven't tried a sandwich yet, but for some reason I really want to mack on that PB&J... read more

There was a raised platform in the corner of the room, akin to a second floor loft... and there sat an acoustic guitarist, strumming my pain with his fingers. My stomach pains... because I was SO damn hungry by the time we got to this place. But once fed, imagine my belly's delight to find that a Potbelly's sandwich found its spot and HIT IT. This place is a nice change from run of the mill (cooked) sandwich joints. For a chain, it's surprisingly good - and DIFFERENT because it offers just a little something extra: a great selection of delightful eats. Yum. read more

This chain was completely unfamiliar to me as it isn't in my part of the country so I really had no idea what to expect. After entering at lunchtime, I immediately thought that it seemed a bit like a much nicer Jimmy John's though it didn't really have an overwhelming chain feel to it. I got an Italian sandwich and was pleasantly surprised - it was really good. Probably the best sandwich I've had from a chain sandwich place. The bread was great and the meat was good. I think the toppings really made the sandwich though - the hot peppers, oil and Italian seasoning really took the sandwich to another level. The line moved fairly quickly for being as busy as they were. I would definitely eat at this place regularly if they had them here. 4 read more

A nice place to get a quick sandwich. I'm not much of a sandwich guy so I don't really crave any sandwich place. (Craving a certain food is a sure sign of getting them a 4 or 5 star rating from me) I like their Wreck sandwich, but have also tried the Turkey, Italian, and Meatball sub. All are pretty good. The staff is always friendly but it could be sort of difficult for a first timer to know how to order. They like to go fast and if it's loud in there it can be difficult to hear what they are asking. I always like here about secret menu items so here is one I have confirmed from Potbelly's. Order a "Wrecking Ball" and you will get a Wreck with meatballs added to it. Pretty good, but a little big to fit in your mouth. read more

Love the sandwich there but how hard is it to get the order correct. Asked for certain items on sandwich online and literally got less than half what I requested. The receipt list everything I asked and I got less than half items I want, no provolone, mustard, onion, oil, and seasoning on the sandwich . Pretty bland sandwich. Very disappointed. read more

They make good sandwiches quickly here. The milk shakes are good too. I actually have gotten a peanut butter and jelly the last few times I've been here. They will do a peanut butter and banana as well. My brother and sister always get the turkey sandwich and there have been no complaints. This is definitely a good stop for lunch or a quick dinner on the go. read more

Dear Potbelly crew (guy and girl) Your service was exemplary. It's not everyday you get served by a world champion disc golfer. But today was not an ordinary day. We ventured into your humble establishment, tummy's grumbling, posture crumbling, hearts thumping--from the despair of our bottomless pit of our stomachs. How many many calories have we burned you ask? We whisper, "nine (BIG) sandwiches worth...each". The crew quickly got to work, seeing our desperation- adding toppings, bacon, peppers- the works! We wait patiently in line, our nervous anticipation was countered by the sweet embrace of potato chips. Our crashing blood sugar levels were distracted by the crews lovely means of conversation. She told epic tales of expert disc golf, making our state championship race look pale in comparison. Their hospitality warmed our hearts as the soup warmed our (pot)belly's Fair well potbelly crew. You will always have a special place in out hearts, and in our stomachs. Yours truly, EGO p/b Sammy's Bikes racing team. read more

I've ordered the subs at this restaurant a few different times (turkey, roast beef, chicken salad, tuna salad) all on wheat bread. I must say, I've been to sub shops and ordered small sandwiches that have more weight to them then the Biggie size they serve here. The sandwiches are all bread, and the bread is not soft. I usually take the entire top half off so I can taste more then just bread. As far as the meat goes, they do not put much in the sandwich at all. A real let down. The positives; the place is clean, the spicy pepper topping is very distinctive, and the live entertainment is something different for a sandwich shop. read more

Been to Potbelly a few times since stumbling into it about two years ago. A nice change from the typical sandwich places. I've had The Wreck a few times but have also had the Grilled Chicken and Cheddar, the Clubby, and the Italian. Always a good meal and with a pickle and bag of chips, a filling meal. read more

I had the "Bigs" turkey sandwich. It was extremely fresh and tasted deliciously amazing. I ordered some barbecue chips to compliment my sandwich. The taste of the chips was ok, but the barbecue chips at Jimmy John's are much better. They have an unexpected non-barbecue sweet taste. Next time i will explore other chip options. I washed down this grub with an ice cold diet dr. Pepper which was great, it tasted just as it should. Next time i think i will try one of their cookies. I will definitely be back. The price was very comparable to other sandwiche shops. read more

I was so happy when this came to town. Typically I hate chains, but this one does it right. Get the Italian on wheat... you won't regret it! And the oreo shakes, with mini oreos and mini butter cookies on top are such a treat. There is enough food that you don't have to order BIG, though they give you the option now. If you order SKINNY you don't lose any flavor and have enough space for that shake you ordered. Love the atmosphere and the soup nazi-esque ordering scheme. If friends want to go our for sandwiches, bypass Subway and Jimmy John's and Quizno's. Love it here. Its too bad they don't have live music here more often like they do in the Chicago locations though :-( My only complaint. read more

First person I saw asked me what my order would be; next person asked me what I ordered; the third person asked me what I ordered. Really? Salad, drink, cookie was like $13 for lunch. Where was the live/ local music? read more

Totally different from some of the other Potbelly restaurants I have seen, in the best way possible! Great decor, a big outside eating area, and live music! Definitely a pleasant surprise on the way to Chicago. Highly recommend for anyone who likes Potbelly or is looking for a quick bite. read more

I had it delivered and it was on time. The soup I had was pretty good but unfortunately the sandwich was just so-so I wasn't impressed. Maybe it would be better if I actually went to the store but it just didn't have any flavor and the bread was kind of soggy and left much to be desired. The soup is the only reason I gave it a three without the soup a two would be about all I could give to the sandwich chain. read more

Plenty of seating, sandwiches that are made rather quickly. Calories are display on the menu which is a great plus. The new buffalo chicken sandwich hit the spot. read more