I don't kwow what has happened here but what used to somewhat of a neat clean upscale soup& sandwich deli place has just turned into dirty neglected slop shoot with chaos everywhere and what seems like employees with a chip on their shoulder that just don't care at all. What happened, this used to a nicer casual place now I can't even understand how they stay open it's disgustlingy filthy in here I'm not going back! read more

I've never had any bad meals with any of the stores I've been to, the only thing that I can say is that you run out of the food, mainly the rolls and bread. The food is delicious though, no complaints there, maybe a little more of a sauces , little dry for my liking read more

Well, I thought I'd give this place another chance after my last unpleasant experience at this Panera. I ordered the Pic 2, including creamy chicken soup and a grilled cheese sandwich. Truth is the soup wasn't that bad but the grilled cheese not so good. For some reason they didn't grill the sandwich. Warm bread and mostly melted cheese doesn't make for a grilled cheese sandwich. I've had better grilled cheese sandwiches from Starbucks! Get your act together, Panera, or close down. I'd hate to see what was once a decent sandwich shop deteriorate to this level. Guess I've now learned my lesson. read more

The food is always good if they could ever get the order correct. After the first few incorrect or incomplete orders, I break the tape they put on the bag and check it. Have to ask for bread or chips or whatever is missing before I drive away. Those missing items are listed on the receipt so why was the order not double checked? That is NOT good customer service. Today I got the wrong soup so I just had my last Panera meal. One person took my order, another one took payment, then a third person came to the window and asked what was in my order. Too many hands in the process. Several friends have expressed the same instances. read more

The food and service were fine but this really does not seem right at all. The green pappa tea tasted weird too so I'm sure it wasn't cleaned in a while, clearly. I'm not usually one to post on here but this doesn't seem right. read more

Panera Bread - Sandwiches Near Me - Bloomington, Illinois

We love the coffee. We love the food. BUT the loudness of the cooking/drive thru staff that includes arguing is just unbearable. Starbucks here we come. This is the Panera on South Veterans.. read more

Workers on 10/25, 3:30 pm did not seal my salad bowl, went everywhere in the bag - they did not wrap the stale ass focaccia bread either. Pitiful. read more

December 22, 2024, wasted 20 minutes because the lazy employees we're too busy joking and playing around in the back They never moved a simple soup order to the counter Paid for over priced COLD soup Mary at the register wasn't any help either Noel, read more

I wanted to place an order online at the Normal but they did not have my bagel selection. Remind you that it is 7:15 am in the morning and they open at 6 am. So I went to the Bloomington location before placing my order. Got there and waited a few seconds which is is understandable. A pleasant young lady helped me with the order. Came back with my order with a nice carrier which I have never seen it from the Normal branch. I doubled check my order verbally and went home. I had a cinnamon swirl bagel. It is harder than I expected. I know they used to clear their bread every night, not sure about the bagels though. Overall I am pleased with the service and acceptable quality of the food. I got napkins and utensils as requested. After I ate my chewy bagel and soggy one, my hubby had an Asiago bagel. He said it's stale! I thought I was being critical but guess not! I think twice about getting anything from Panera again. This is not the first time we had issues with the order. What a way to start my day! read more

Panera Bread - Bagel pack - Sandwiches Near Me - Bloomington, Illinois

Trash overflow, zero tables clean, just not good. Stayed at the Doubletree twice in the last month, walked over and had the same experience. Food average at best. read more

best Panera in town! Owen was so helpful in giving recommendations!!! thanks Owen!!! Got the Mac n cheese and I loved it so much! Will def be back read more

It was good I loved the tuna sandwich and the Cesar salad just wish they gave me more Cesar dressing but overall it was good

My family and I stopped at this Panera during our road trip. We were able to quickly order via the Panera app, and our food was waiting for us when we arrived. I got to try one of the new flatbread sandwiches, the Smoked Chicken Margherita sandwich. It was filling, and I loved the bread. I'll definitely get this again. So why the four stars? Why not five? My husband brought our son in to change his diaper, and the men's restroom does not have a changing table in it. The women's does, thank goodness, but come on, Panera! Dads need to change diapers too. Why either inconvenience the dads or make the moms have to do this? read more

I'm not going to spend a lot of time talking about a chain fast food place. We all know Panera is good. Just an fyi, they no longer take your order. You do it yourself using a kiosk. I received notification that my food was ready. I had just found my seat and was getting my tablet set up so I could work. I take y tablet and go to the pick up window. They said they will call me when it ready. I said I had been notified. They said nope not yet. Back to my table, set up the tablet, start to log in... my order is ready! Take the tablet and go to the window. It's ready, take my food to the table and guess what... DELICIOUS! . Food is good... the new process... read more

Panera Bread - Chicken chipotle avocado - Sandwiches Near Me - Bloomington, Illinois

As to be expected with any Panera we've visited, we always get what we order and have always had the correct things. Their servings are just right! read more

Ordered new cobb salad, had to add chicken with up charge. It was was very dry, not a great value for the high cost. Didn't ask about my rewards either. read more

I have had pretty good service here but recently I feel like the service has gone down hill a little bit but still good overall. The food is amazing, I'm a stickler for getting some of the same food every single time I go! read more

Food is fine but service has gone downhill in recent months. The rapid pick up does not work as designed because they send the ready message before the order has been started and they don't place the orders on the shelf unit. Drive the extra five miles to the Normal store. read more

I don't know why I don't go to Panera Bread more often. I hope all PB's are like this location. I opted to not go with fast food, although the service here is very fast and got a Mediterranean veggie sandwich. I was expecting, as many vegeterian options are, that the sandwich was not going to be flavorful or just bland. Boy was I wrong! It was so delicious. The handmade bread was just soft enough where the sandwich didn't fall apart and thick enough to where the sauce/dressing didn't make the break all soggy. The sandwich had just the right bit of spice with the zesty peppers and jalapeño hummus but still held true to Mediteranean food with a cool down of feta cheese, cucumbers, lettuce, tomatoes, onions and cilantro. The portion was sufficient to fill me up. Since I got the combo I got a bakery item for 99 cents. Omg the cinnamon roll was soooo good. Being a novice to PB, I found the cashier to be quite helpful helping in find vegetarian options and explaining what came with each option. I have had the bagels before, so I grabbed a few to munch on in the morning with hazelnut cream cheese. I'm glad PB was right across the street from my hotel. I went back a 2nd night and got the mozz/tomato panini. ERMAGERD!!!! And this location has a drive thru. read more

Panera Bread - Mediterranean Veggie sandwich - Sandwiches Near Me - Bloomington, Illinois

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The food was great but the first time I came, I had to pull into a space and wait, there wasn't anyone in line. Each time i've come in the morning there are a significant amount of menu items that aren't available. This morning I only ordered a latte, the entire order processing time was about 15 minutes. Drive thru. Need to to do better with time efficiency in a college town/insurance hub. read more

The kiosk-only ordering really slowed things down (for us and the older women around us). They had to refill the espresso machine which delayed the order further. My friend was half done before I had my order. Latte was so-so and scone was cold -- I had to warm it myself in the microwave on the floor... it was also on the dry side. For the price, the quality and service wasn't good enough. Think this will be our last visit at this location unless they change things up... we'll monitor reviews to determine. read more

Panera bread is my favorite place to go for lunch or dinner at anytime if I want something quick and fresh. The creamy tomato soup is my favorite and I love their salads! I love hanging out here to get some work done since the WiFi is free. The cookies are delicious. You can never go wrong with Panera bread. read more

I find myself eating at Panera more often than I prefer, but I know I can make healthier choices than "fast food". I've visited this location twice. NOT IMPRESSED. Messed up and overcharged me both times - twice, 2 weeks apart. I ordered a quinoa bowl on my first visit. I've ordered it several times and NEVER have I had it with dark colored broth. It was nasty! The trip today, I ordered turkey chili... again, not good. I threw it away after only taking a few bites. Try another location, this one lacks a lot. read more

I went through the drivethrough before commuting an hour to get home and ordered a full steak sandwich ($$10.00??????) Half greek goddess salad and tea and my order was $22. Way too expensive and made me feel awful buying it. When I got my steak and cheese sandwich, it had cheap diced tomatoes, onions? (Why), the steak was GREY with no flavor, and had white stuff on it that tasted like vinegar. No cheese to be found. It was so low quality that I wish I paid $2 for it. Then i looked at my salad and found it was wrong as well. I cant even find out what it is after looking on their menu and just isnt even close to what I ordered. I downloaded yelp just so I could write this review. I am very sad, panera can eat a d**k. read more

Panera Bread - Sandwiches Near Me - Bloomington, Illinois

I picked up some pastries to go and the clerk was very friendly and helpful. I asked for a knife and she also gave me forks and napkins. They have a drive-thru so that is convenient if you know what you want. read more

I used to go there almost once a week. Prices have risen to way beyond reasonable, food quantity is pathetic and food quality is just ok. What was once a great place for lunch or a easy supper is not just another chain pushing the limits to see how much they can charge while giving you less food. Do yourself a favor and pass on this chain. read more

The soups and sandwiches are still the primary reason to eat there. Avoid the pseudo pizza, it sucks bad. Staff is very good and orders are done quickly. Sad to say the place is one of the best places to eat in Bloomington. read more

I ordered a tuna sandwich. There was less than a tablespoon of tuna on each half. I have never had a tuna-less sandwich like this. I put more peanut butter on a sandwich. Could barely taste the tuna over the bread, onion and tomato, which were all fresh. Very disappointed for an expensive sandwich. read more

Panera Bread - Tuna sandwich - Sandwiches Near Me - Bloomington, Illinois

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Three stars is for "okay" to an extent but not "A". We have had some good experiences there, but the place is so unpredictable. Orders were often not filled correctly, and we have taken long breaks from getting Panera food with the hope that popular items, such as the black bean soup, would return and that orders would be accurate more often than not. Recently, while sheltering-in-place, we received numerous emails about their delivery and even some in relation to that particular Panera--only to learn that three miles is too far away for them! This place always had potential but just keeps dropping the ball. read more

Come here a lot but today was something special. We sat in a booth closest to the expo window, and while we were enjoying our food we could clearly hear the manager yell and talk badly about his employees. It was very disheartening to hear. read more

Went thru the drive up this morning and ordered a bagel, got to my destination and opened the bag to find a completely burnt bagel. read more

Panera Bread - Sandwiches Near Me - Bloomington, Illinois

Panera is one of the healthier alternative to all the other fast food places out there. It's my go to for lunch for when I am out of town. My review is more about the location of this Panera rather than its food. Overall, this is a much better location than the one in Normal. This Panera has plenty of parking and is not as crazy packed during lunch. I received my order in a reasonable amount of time compared to my unpleasant experience at the other Panera. The quality of the food was good, my soup was hot and salad was fresh. If it's not too far out of your way, I would recommend switching to this place as your go to Panera, as I am going to do from now on. read more

This is by far the worst Panera I have ever been to. I waited in line at the drive through for 24 minutes. After getting my food, the order was wrong. There was no chicken or walnuts in my strawberry poppyseed chicken salad and the Mac and cheese was extremely watery. I went back to ask them to add chicken the salad and get a new cup of Mac and cheese and the cashier was very nice about it and came back with both. When I finally got home the second time to eat my food, I took a bite of the Mac and cheese and it was ice cold. read more

Road-trip fare doesn't have to be terribly unhealthy. Yes, drive-thru food usually equates to a sitting-for-way-too-long-under-the-warming-lamps burger, but guess what? This Panera has a drive-thru. Though it's not "right off" the interstate, I was actually in hot pursuit of a few CDs to enhance my boring (big yawn) drive from Chicago to St. Louis. I came up empty at neighboring Best Buy, but at least I stumbled upon this Panera! One large coffee and a Sierra Turkey sandwich later, I was revitalized and ready to attack the rain-pelted highway. I'm still loving the Asiago cheese focaccia after all these years. What can I say - I'm from St. Louis, where Panera was originally born as St. Louis Bread Company. Nothing beats this chain for quick, reliable and somewhat healthy eats on the run. read more

I like panera especially their bagels. I will tell a story. I got a gift card for panera as a Christmas gift. So I decided to order a bagel pack, I ordered it online and I went to go pick it up. But when I got to this panera I waited for my order. Then I realized I was at the wrong panera and the actual panera was done the road. Eventually I got my pack. So mainly if you order panera online make sure you see which panera you send it to. Because in a place like Bloomington Normal there will multiple Paneras or multiple Chipotles or multiple other places read more

Panera Bread - Panera Review 9 - Sandwiches Near Me - Bloomington, Illinois

This Panera is often out of common foods. I have seen it out of cheddar broccoli soup, croutons, ice and soda. Never know if I'm going to get what I want when coming. Besides this, it's your average panera. read more

Customer service is dead. Just drove thru to use a gift card from my birthday. Ordered a pick 2 (sandwich and soup). Girl didn't ask my choice for side so with my sandwich I got another slab of bread (per the manager "if you don't ask for apple or chips you get the standard bread") I also gave the girl the change for the purchase so I would have an even dollar amount left on my gift card but she charged the full amount onto the gift card and kept the change. Not returning. Donated the rest of my gift card. Not worth the time. read more

I used to really love Panera because it seemed like more of a "big city" type of food (at least in terms of sandwiches) than the strictly plane-Jane deli type sandwiches everyone offers (think Subway or any place where the sandwich is half lettuce). However, the quality and value seem to have gone down lately. I really can't justify spending $7.50 on a Frontega Chicken panini that has what appears to have maybe 2.5 ounces of chicken on it, oh - with 4 very thin slices of tomatoes and cheese. This has happened the last two times I've been there. Also, they took the Cuban sandwich off the menu which was my absolute favorite. Guess I'll have to try out the new deli place in the old Baker's Square location on N. Veterans. Oh - and one time I went through the drive through to place my order - when I got to the window they acted like who was I?! They said it sounded like my order was a prank so they ignored it!...maybe they need better speakers?...or better staff. Just not impressed these days. read more

The service was very good and the food tasted fresh and flavorful but the presentation was lacking. My Panini looked like the two halves came from two different orders. read more

Great location! Food was great, service was great! Had a tuna sandwich that was delicious and well served on the veggies part too. We ate outside and there were servers looking to pick up, which was nice at it kept things clean. Thank you! :) read more