Found a lettuce stem in my food. Mac and cheese only came with a spoon. Service was fast but should not be in the food. read more

McAlister's Deli - Sandwiches Near Me - Baton Rouge, Louisiana

Ordered 3 things that all tasted crappy and it took almost 20 minutes. The cashier went on a break and came back and order still wasn't done. Would never come back again. How are they even open... read more

I was super excited for the return of McAllisters in Br. I was out near LSU today so I went to grab an old favorite, the harvest chicken salad. It was a pretty awful experience. First, the store was dirty. Plates were piles up on numerous tables. The floors were sticky. Next, I ordered behind a group of three people. After they ordered, the employee walked off and I waited another five minutes or so to order. I had to repeat my order twice and correct the drink as she was pouring it. I stepped aside to wait. While waiting, a couple of kids walked in. They waited about 10 minutes without being acknowledged. They left and two employees who just needed to acknowledge their existence made some snarky comments for all to hear. While I was waiting, there was clearly a tussle in the kitchen with employees shouting at each other and one lovely f bomb dropped. Another employee mediated and calmed it down, but they all had attitude. The trio in front of me got their food after about 20 minutes of waiting. A door dasher came and waited a while during that time and got his order. Someone finally asked me what I was waiting on. I am pretty sure at that moment they just started to make it. Here is where the only star was earned - A very nice employee walked out with my food after another 10 minutes and apologized for the wait. She offered me a free item, but I just took a refill of my drink. She was friendly and acknowledged the fact I had been waiting for so long. (35 minutes for slathering chicken salad on a croissant) I walked out the door just in front of that trio who had finished their meals and I had just received mine. So I took my order home..... no side. The sandwich was correct, but they did not give me the entire order. That was disappointing. And I paid way too much for that sandwich. I won't go back. As much as I loved the restaurant and love the menu all these years, this location sours it. Someone in corporate needs to visit this location because it will not and should not make it. read more

We wanted to have a sit down dinner (an hour before they closed) and they gave our food togo and made us feel very unwelcome! They started making jokes like "i'm about to turn off the lights" the cook even came up and started talking and saying they need to go, when they weren't closed. read more

The service is great The food is delicious and filling. They have decent seating and lighting.

Very dry for and very little meat for a king club.. the bread must have been toasted early that for for the whole day... The worst club I have ever had read more

McAlister's Deli - King clug garbage very dry - Sandwiches Near Me - Baton Rouge, Louisiana

My husband & I went to McAllisters for lunch & I thoroughly enjoyed my McAllister club wrap. We decided to do pick up & the food was ready & hot at the time it said it would be. Great meal!! read more

I was excited when I learned McAlister's was coming back to the Baton Rouge market. I placed an order thru Grubhub so I can't speak to the service but my food was delicious. I ordered the choose 2 option and selcted half a McAlister's Club wrap and half a veggie spud. I missed this stuffed potato so much. It was delicious as ever. Filled with grilled veggies and topped with rotel cheese dip (which is very good on its own by the way). The McAlister's club wrap was decent. I wasn't a fan of the texture of the wheat wrap. It was slightly gummy. I find that can happen when the tortilla has been refrigerated and not at room temp. Overall everything was good and I'll order again. read more

McAlister's Deli - Choose 2. McAlister's club wrap and veggie spud - Sandwiches Near Me - Baton Rouge, Louisiana

Let me start by saying it's been years since I've eaten at McAllister and the food was exactly as I remember. Tasty and filling. But that's the only praise this store will get from me. The guys in the back were visited by another guy I can only assume works or worked here. That's when the F bombs started dropping with a quickness. Now, I'm an Army brat who married a sailor. That is my personal favorite curse word. But there's a time and place for it. And work where the customers can hear you, ain't it. This will be the last time I spend my money at McAlister's. read more

2 stars because my sandwich was delicious... that was the only good thing about my visit. Went for lunch with my friend and the line to order food was really long. Only 1 employee working the register. Food took forever to come out and we only ordered basic sandwiches. Tables and floor were sticky. Some employees ignored customers. Not going back. read more

Took over an hour to get out food. I think they need more employees maybe. Manager was sweet so maybe if they had some more help things would be better. But I definitely don't recommend until they hire more people. read more

Customer service was great food was amazing I asked staff for a recommendation and they me an amazing choice can't wait to come back again!!! read more

I was excited to eat lunch here, but wow I was disappointed. I ordered the pick 2 with the Caesar salad being what I was most excited about. First of all while waiting, there were about 5 tables with plates and bowls that hadn't been cleaned off. Then there was another handful of tables with no plates and bowls and cups, but still not cleaned. So pieces of food and crumbs and just not wiped off at all. So I'm looking for somewhere to sit which has proven quite difficult even though there was only ONE other person eating there. I finally find a table but there was hair on the seat. I brushed it off with a napkin bc at this point it's my only option. Now the food comes. My Caesar salad had the dressing on the side which every time I get a Caesar salad it's tossed. There's not even enough room on my plate to toss it so I don't bother. The lettuce is ice cold and not fresh. There are actual brown pieces throughout, so then I'm glad it isn't tossed or maybe I wouldn't notice the rotten lettuce. The sweet tea was the only thing that tasted good!! The workers were nice but I won't be back bc I actually contemplated getting fast food on the way home I was still hungry. Oh and the whole time I'm eating, no one cleaned any of the dirty tables. read more

We eat salads regularly at the one in Opelousas and they are delicious. The service is excellent and the ambiance is nice. I wish they had tuna, but I am sold on their salads. The only reason I didn't score it a five was that it doesn't have tuna read more

When I called to places to go order, they hung up in my face twice. The girl that I spoke to cussed me out on the phone stating that they didn't have a bread bowl. I heard people in the background cussing and playing rap music. The service is absolutely horrible. My sandwich was over cooked. I had one squirt of honey mustard, one slice of lettuce and one strip of bacon the potato salad tasted spoiled. read more

McAlister's Deli - McAllister's club - Sandwiches Near Me - Baton Rouge, Louisiana

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I wish I'd read the reviews! Tried going today for lunch.. There was one customer ahead of us picking up a to-go order. She acted frustrated as I observed some confusion among the one employee at the register and another preparing food. We waited at the counter and no one acknowledged us. After waiting for over 5 minutes we decided to go to Jason's Deli instead. read more

Service was horrible. Waited forever to get our food, then, when we got home, we were missing all of our chips and the food was ICE cold. I love McAlisters, bud this one is unlike any of the good ones I've ever been to. read more

Just took 40 minutes to get two sandwiches. I have never seen less urgency at a restaurant to get food.

DO NOT COME HERE. I would leave zero stars if I could. If you want to sit and wait for a sandwich and cup of soup for over an hour this might be your place! All the workers just standing around until someone complained. Food below average. I was so excited for a McAlisters coming to BR but this is the biggest disappointment. Head on over to Jason's Deli or Newks instead. read more

Service is fucken terrible. Food is average. Took my buddy 30 min to get a ham and cheese sandwich which should only take max 8 min to make. If you wanna waste your day waiting on food come here. read more

I was hesitant to come into this location because of the reviews but all around solid experience. Very friendly staff, only reason I'm not giving 5 stars is because of the wait time. This location is new and needs more staff other than that very clean restaurant and great food prices are fair as well. read more

When I moved over to baton rouge and realized there wasn't a mcalisters I was so BUMMED! This location was just opened in march according to staff, and WOW. I got a choose 2 with a king club and salad and they matched all my accommodations and SO MUCH FOOD. It was delicious. The music in the restaurant was nice, it was so clean. The staff was so down to earth. I definitely would recommend. I also never do reviews, go check this place out! read more

Absolutely HORRID experience! The service was terrible, and the food took 30+ minutes for one sandwich. They also rang me up for the wrong sandwich, and I didn't realize until the food came out.The worker who brought me my sandwich was rude and blamed me saying my food had been ready and she had already called it out, despite the fact that I was right there. So I didn't get the food I actually wanted. The food I did get took forever. And the service was mediocre at best. Very disappointed. read more

My family and I were elated to find out that Baton Rouge was finally getting a McAlister's deli again after they closed both BR locations many years ago. My husband and I are devout McAlister's fans and often travel to their nearest location in Lafayette to get our peach tea and chipotle chicken sandwich fix. So you can imagine our delight when we heard that McAlister's was headed back to our neck of the woods! Unfortunately, it looks like we'll be heading back to Lafayette to get the full McAlister's experience as we've been to the new Baton Rouge location twice in the last month and have experienced the same issue both times...COLD FOOD! I'm not sure how a sandwich could come out burnt and cold at the same time, but I know that's not up to classic McAlister's standards. Our food was cold, wrong, and it took forever to come out of the kitchen. I'm not sure if this location is just taking some time to hit their groove or if some kitchen personnel changes need to happen, but something needs to change. I'm giving this place 2 stars as of now, because the service staff and manager are extremely friendly and very helpful! The customer service is on point and the peach tea is just as amazing as it has always been. The kitchen staff just needs some help, desperately! I'd give it another month or two before going back. Hopefully that'll give them some time to work out these kinks, because we are so ready for the delicious bliss that is McAlister's deli meals! read more

I was in the drive thru line for 30 minutes before I was able to get my food that I placed an order for ahead of time. Mind you there were only 5 cars ahead of me. Once you're in the line, you can't get out--meaning you're stuck in waiting for who knows how long. I don't even think you can order at this window, so i think they were just taking that long on placed orders. By the time I got my food it was all cold (and it was soup and a "hot" sandwich). There were 4 workers crowded around the drive thru window, only one of which was actively doing something. I was so excited about this opening but I'm extremely disappointed. Not sure I'll go back. read more

I am a huge fan of Mcalisters but I am not impressed by the workers at all at this location. I waited in the drive through for over 30 minutes for an order I placed ahead of time. I called to see what the hold up was and wasn't given an answer. Customer service was not good either. read more