I'm really disappointed...with a referral and all the great reviews I thought I found someone…read morereliable and trustworthy. Spoke with Raul and told him about my problem and he asked that I send photos of my pool and the address which I did. He said he would be in my area a few days later and he would call me that morning and come by. Not only did I not receive a call, I never received a call back after leaving several messages or did I ever get a reply back to my text messages. I get this is a busy time but the fact you can't call and cancel or even to return a call is completely unprofessional and ridiculous. So thanks for making me wait around and not giving me any chance to call someone else . If you call him be sure to have a backup just in case

Raul and crew are the best, kind, caring, prompt, smart, dependable, did I mention kind and caring?…read more They did an excellent job opening my pool, painting it and maintaining it all year. My pool has never looked better.

Austin and Daniel opened our pool on 5/13/2025. As always, the level of service, expertise, and…read morefriendliness of the team at Aqua Pool and Spa was on display. Between Daniel and Austin it took less than 2 hours to get the pool to the point where I could finish filling it and get the pump running. By the next morning the water was clear to the bottom and it will only be a matter of time before we're enjoying our afternoons in the water. They went the extra mile by not only putting the stairs in for me but for finding a way to get the mat under them so I didn't need to jump into the 50 degree water to get in place. It's our 5th season with the pool and this level of service is what will drive us to be lifetime customers of Aqua Pool and Spa. During the opening process it was discovered that we would need a new winter cover for next season. They were nice enough to roll the old one up and take it away for me. If you are in need of any advice for your pool, spa, or sauna, the team at Aqua Pool & Spa will take care of you!

Top notch service!!! No wonder why pros is in their name because that's exactly what they are... We…read morehad two technicians come out today. Jacob and Justin and they were fantastic. Above and beyond my expectations. And the services they provide are amazing like winterizing and springerizing highly recommended.

We started using Arvidson's for our pool last year. We do the maintenance, so we use them mainly…read morefor testing water and buying needed chemicals. We've gone to a few other pool stores over the years. I found that Arvidson's is the best at understanding what pools need for the right balance, and then following up to ensure everything turned out okay. I went there two days ago, and I had a high level of ammonia in the pool. I have no idea how that would have happened. Rather than sell me an expensive round of chemicals, they told me to drain 1/3 of the water out of the pool and refill it. They said that would mean I would need less to balance the water. When I returned today, the Ammonia levels were low enough that I didn't need to do anything other than add (a lot) of chlorine. More than anything, I trust their judgment in chemically treating pools.

I bought my above-ground pool from Arvidsons about 20--yes, 20--years ago. I have continued to…read morehave it serviced by them all this time. We buy our chemicals from them, have the water tested for free by them, have the pool opened and closed by them. When we needed any kind of new equipment, I have entrusted the knowledge and service provided by their Service Department. I have especially enjoyed working with Peter, ZZ and Sheryl. Recently, I ordered the wrong service and Sheryl made it right without blaming me or overcharging me to get it fixed. I trusted them to deliver and install a pool beloved by my children and now my grandchildren. Thank you.

This company, if still in business, blows! They hodgepodge to fix situation for a temporary fix…read more Their customer service completely sucks! If all is well they are great but once a problem arises, good luck!

Purchased an in ground salt water pool this summer from Lifestyle Concepts in Algonquin. We have…read morebeen very impressed with the professionalism and quality of work from all of the members of the Lifestyle team, as well as all the subcontractors they recommended. Chuck and his son Scott( the chemical and equipment specialist) are extremely knowledgeable and helpful. Any calls are always answers quickly. I would definitely recommend a salt water pool; we barely had to add any chemicals and it was extremely easy for me to maintain. It was also easier on our skin and eyes. If you have an existing pool and just need help, Scott is amazing. He is very patient in walking you through the right way to maintain/open/close your pool. Karen

Gordon is extremely responsive, fairly priced, professional, and goes above and beyond for his…read morecustomers. Highly recommend him to service your pool!

From the owner: Pool openings, Pool closings, Weekly service and maintenance, Leak location & repair, Custom winter…read moresafety covers, Pump repair & installation, heater repair & installation, Filter repair & installation, Vinyl liner installation.

Very happy with their siding cleaning. I will definitely be back next spring. They quoted half the…read moreprice of another company. Reasonable and quick. Thank you!

Tom and his team did an incredible job on our home's exterior. We did the initial assessment over…read moretext with photos, and he walked me through everything on the phone, explaining his recommendations clearly and thoroughly. You can tell immediately that he knows his stuff - his experience and knowledge are evident in every interaction, but so is his kindness and passion for the process. The results speak for themselves. Parts of the front of our house have concrete embellishments that hadn't been cleaned in 80 years, and they look absolutely fantastic now. Fair pricing, great communication, and a genuinely kind person to work with. Highly recommend Tom and his team and we'll definitely be calling them again for future brick needs!

Was referred to Cobalt Pools by another company who was not taking on new customers at this point…read morein the season. I reached out to Adam at Cobalt Pools explaining that we needed a little "hot tub 101 for dummies" and he was very responsive and quick to schedule an appointment within a few days. Rolando was the service man who came out and he was excellent! He drained, cleaned and filled the tub and allowed me to watch how he did every step and explained the entire process. We inherited the hot tub when we purchased the house this summer and hadn't used it yet. He was so thorough and we appreciated his knowledge and friendliness to answer all of our questions, as well as explain the chemicals we would need to maintain the tub. We are very happy with our experience with Cobalt!!

Adam and John are obvious pros at what they do! They took the time to explain everything they did,…read morefrom inspecting, diagnosing, troubleshooting and problem-solving. We are new in ground pool owners, and they took the time to teach us everything about our system and how to make a run at an optimal level. I would highly recommend them not only for service and repair needs, but for weekly maintenance as well. Cannot thank them enough!

Does not have any intention of fixing his work, he put in a new heater last summer the switch keeps…read moreblowing out and starting to do internal damage and says he's to booked up to come over for 2.5 weeks, will not pick up phone calls and only wants to text at his convenience, I would not recommend under any circumstances, he should've known where the heater is put in did it needed a different stack on top because of the wind!

Matt came to our house when we were losing water non stop from our pool and another vendor labeled…read moreit as structural leak and referred us to a leak detection service. Matt spent his time inspecting the and understanding the complicated system and then he identified the issue which was not structural related like previous company had suggested. He ordered parts needed and fixed the issue in a very timely manner plus did full inspection of our water heater to ensure everything is up to code and working as expected. Through this whole process, he was very responsive. I highly highly recommend Matt and he will be my first call on any pool related issues.

John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

Used for my inground pool for 6 years of insanity mainly because I couldn't find someone to replace…read morethem.. they don't keep appointments, don't return calls, always late if they actually showed up. Finally got a competant company.

Fred is a man who operates his business with low ethical standards. We were in the process of…read morebuying a home and just days from closing with a contract in place with the seller that included repair of all issues with the pool prior to closing. After several attempts to gain information from the seller on what repairs were performed, we contacted Fred at AquaOne who was servicing the pool. He declined to speak with us multiple times. Of course, when we brought our own pool inspector, we uncovered several costly issues that had not been addressed by the owner or AquaOne. Fred was aware of these issues and provided his assessment only after closing. When I spoke with him and questioned why he didn't share this important information prior to closing, he said the owner asked him not to and it was his policy. He then asked if I was selling my house, would I want him sharing information on my pool with the buyer. I said, of course I would be OK with him sharing information with a buyer because I'm not a liar, especially if I was contractually bound to repair it prior to the sale, nor would I ask a contractor to withhold information. He laughed out loud as if having morals was an anomaly. It's too bad that he chose to sacrifice years of potential business with loyal customers for the sake of a customer he'll never speak to again. We went with One Stop Pools and they've been fantastic!