This company deserves 5 stars and service cannot be beat. We never have issues or dread opening the…read morepool or closing it for the short Chicago summer because we just give Rich a call for prompt and courteous service. Thanks so much for your help over the years.

From the owner: Personal service - openings & closings above ground pools Repair services-filters & pools --…read moreliner repair & installation - same day service available.

Aquajoy ( Andy ) and company, came over. Andy looked over the pool, and jumped right into it. It's…read moregonna take a little time ( due to other company & individuals failures to do right ), but I feel that things will work out great with Aquajoy.

Cannot be happier with the service! Aquajoy Spa and Pool came by 15 minutes after my initial call…read moreand took 20 minutes to fix a problem we couldn't figure out for almost two months. Now we get to enjoy a warm pool! Highly recommend!

Very happy with their siding cleaning. I will definitely be back next spring. They quoted half the…read moreprice of another company. Reasonable and quick. Thank you!

Tom was great to work with. He answered quickly and was able to provide a contract right away for…read moreexactly what I needed (in-ground pool cleaning). The work was done to perfection.

Do not use this pool service. There is nothing quality in their work. We had an in ground pool…read moreliner installed three summers ago; it cost thousands of dollars. When we opened the pool the next summer, one side was all caved in. James patched it, and it has been leaking ever since. We just paid someone $500.00 to repair James' work that he stood behind. We have spent so much money refilling the pool. No response to emails!

I'm torn between 2 and 3 We bought a new house with a pool and know nothing about pool maintenance…read more They've been maintaining our house pool across owners so we keep them. But everytime they charge so much. It hurts to see an invoice from them. They know this Unfortunately we need them to open and close our pool every year which comes upto $1600 yearly. athis time they came and didn't even clean properly but charged $175 just for cleaning. My pool is still very dirty. Hurts.

This has been by far the best pool service company that I have ever had the pleasure to work with…read morefor my in ground pool. They are responsible, respond almost immediately, patient with customers... there is definitely an attentive rapport when having to contact Mr. Mike O'Malley. They have an emergency services that responds within minutes. I highly recommend Platinum Pools for every step of your way designing, building , opening/closing and maintenance of your pools or spas. I couldn't be any happier with them over the years, and their employees are awesome.

They only get 1 star because they actually returned our pool cover, if I could I'd give them zero…read more Nothing but overpriced bad service. They were given preauthorization up until a certain amount and because we asked them to fix something, they charged the amount to fix it without any kind of authorization or discussion about what it took to fix and how much it would cost. Communication was for the most part non-existent, a response to an email regarding the preauthorization took approximately a month to respond. The only reason that it was even responded to was because of our cancellation for their bad service.

My pool builder suggested this company to open/close my new pool. My initial experience with them…read morewas positive, but that changed this year. After my pool opening I had several concerns which I brought to the owner's attention. She responded to my email/concerns, however she took no responsibility for the issues, and instead seemed to be defending her crews and trying to point the finger at me - the customer. (see other reviews that also site this as an issue). I received no, "I'm so sorry you had to deal with this, and we'll definitely make it right". She did agree to send a crew back to straighten the handrail and drain handles they put on crooked, and then a suggestion that since I didn't seem satisfied with the services I received, perhaps I should find another pool company! She went so far as to give me referrals!? - seemingly implying that they were done with me as a customer. Over the course of the next week I was barraged with emailed invoices for the services - from 2 different NP staff people, and today a hard copy invoice arrived in the mail. This gives me a little more insight into the top priority for this company - profit, not customer service or satisfaction. It seems that that Naperville Pool only wants your business if you accept the service they give you and keep your concerns/complaints to yourself. Customers frequently have concerns or complaints about a service they received from a company, but when the company takes ownership over what they've done incorrectly or omitted, it tells the customer that they actually care about their customers, and are committed to both customer satisfaction and customer RETENTION. Thank you for the suggestions on alternate companies to take my business to Naperville Pools. The check is in the mail!!

After using this company to find a leak in my swimming pool I found this company to be unreliable…read more They pressure tested my lines and blew them out. I was there when they pressure tested my lines and they used too much pressure. They were at best supposed to use only 10 Psi of pressure. They used 30 to 40. They won't take the blame for it nor will they come back to fix it. I called them a bunch of assholes.Now they won't fix it.left me with a 6500 dollar bill that I'm gonna have to scramble for. WARNONG DONT USE THIS COMPANY.YOU WILL BE SORRY IF YOU DO. THEY WONT ADMIT WHEN THEY ARE WRONG AND THEY DONT ADMIT THEIR MISTAKES. PERFECT COMPANY TO WORK FOR QHEN YOU DONT KNOW WHAT YOU ARE DOING????? BOSS WILL ALWAYS STICK UP FOR YOU WHEN YOU DO THINGS WRONG

I had several bids for a new pool, I was very skeptical until I called Cerulean pools. They came…read moreand gave me a fair price. They built me a new inground pool and my family is very happy. I highly recommend them for any of your needs. Francisco Javier is very professional and always helps me with any questions.

Cerulean pools have been my sole pool service provider for the last 4 years. They have always been…read moreavailable for timely openings and closings allowing me to make the most of the short pool season in Chicago. Cerulean has done big jobs and small jobs, from installing new pumps, heaters and control system and fine tuning the pool water clarity. Thankfully they are also very willing to teach me about the pool and pool systems so that I can troubleshoot issues on my own and not feel completely clueless, which I appreciate.

Communication!! I never had a pool before so I had a lot of questions after install. Jim is the…read moreBEST! Highly recommend aqua pools!

Last year they came out to fix my auto cover pulleys and sliders, they worked for 7 months. They…read morehad to come out back in November, because they were not sliding correctly and was uneven. I'm assuming this caused a ton strain on them and that is why they broke. They did not do a good job and plastic sliders were sticking out and I told them that and they said it was fine. $1,200 a year later the pulleys snapped. I called them to ask if they could do they could do anything they offered 10% off which is a joke. I called 5 other companies and got quotes 500-800. Aqua is over priced and does not stand by their work. I don't mind paying extra if the job is done right, but not making good on the job is why I won't ever use them again. Do your homework and find another company.

Absolutely not! Horrible guards horrible management. Tried to address issues we were witnessing…read moreto management staff. Ie staff not paying attention on guard stand, falling asleep on guard stand, selfies on guard stand. Would never respond after multiple attempts and multiple people attempted to reach. If you care about the safety of the people I'm your pool DO NOT HIRE this company

From the owner: Clear Water Pools, LLC serves Homeowner Associations of single family home, townhome, and…read morecondominium communities throughout the western suburbs of Chicago. We offer a range of service plans to meet our clients' needs including on-call service visits to fully staffed comprehensive management plans.