Aquajoy ( Andy ) and company, came over. Andy looked over the pool, and jumped right into it. It's…read moregonna take a little time ( due to other company & individuals failures to do right ), but I feel that things will work out great with Aquajoy.

Cannot be happier with the service! Aquajoy Spa and Pool came by 15 minutes after my initial call…read moreand took 20 minutes to fix a problem we couldn't figure out for almost two months. Now we get to enjoy a warm pool! Highly recommend!

John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

I would strongly caution anyone considering Happy Pools and Spa…read more On August 7, 2025, I paid $4,050.30 toward the purchase of a 24-foot above-ground pool and installation. According to the invoice, the remaining labor balance was not due until the installation was completed. After taking my money, the owner, Genaro Cruz, repeatedly told me through text messages that he had my pool and that he would be coming to install it. Over the following months, I received numerous promises with scheduled installation dates, but each time he either failed to show up or canceled at the last minute. Eventually, he stopped responding to my calls and text messages altogether. As of today, nearly a year later: No pool has been delivered. No installation has been completed. No refund has been provided. I have kept the invoice, proof of payment, and extensive text message history documenting the repeated promises and missed appointments. I gave this company every opportunity to make things right before posting this review, but after months of excuses and being completely ignored, I feel other homeowners should be aware of my experience. I am now pursuing legal remedies to recover my money. If you are considering hiring Happy Pools and Spa, I encourage you to do your own research and proceed with extreme caution.

Tom was great to work with. He answered quickly and was able to provide a contract right away for…read moreexactly what I needed (in-ground pool cleaning). The work was done to perfection.

Very happy with their siding cleaning. I will definitely be back next spring. They quoted half the…read moreprice of another company. Reasonable and quick. Thank you!

I have a fairly new inground saltwater pool with Pentair equipment. I am over the top when it…read morecomes to cleaning and pool maintenance. I contacted Kevin for pool opening. In addition too, had a new heater installed which had not been tested. He arrived on the day of our set appointment and delivered as promised. He's an expert, has tremendous experience and in-depth knowledge of pools and the mechanics. Equally important is his professional demeanor. He listened patiently to my questions and provided detailed answers. I am very comfortable having him in in our yard/home space. He is a solid pool professional and I have already recommended Wozek Pool Service to another pool owner and will continue to do so. He gets my top endorsement!

We had damage to our pool railing from a windstorm and contacted Kevin about repair and pool…read moreopening. After coming to see the damage (for a $75 fee) and helping with the equipment list he was completely unresponsive. One week he'd lost his phone the next he was moving. He said he'd fit me in and I never heard from him again. Not sure what the point of giving a quote and not responding when it's time to do the work and get paid. An utter waste of time.

Matt was great to work with. Honest, personable and fair rates. He got our pool heater working. I…read morewould highly recommend this business.

Matt, came to the house to remove a heater that went bad after the pool company I used advised they…read morewere out of the country. Matt came did an impressive job when cleaning the pool and copper that the heater had in circulated in the pool. Matt closed the pool that year ( 24' ) and said he would open the following year. WELL, that NEVER happened. Sent text to open ONLY to receive text messages back that were NONCHALANT. NEVER opened it.I had to contact another company to come and open/close for the winter and the pool was BAD.. ALL these guys can PROMISE you everything, BUT there AREN'T ANY that really follow through. It's personal preference. HONESTY, Their word, commitment, LOYALTY, is NO LONGER..

Dug our pool 6" short, did not fulfill workmanship warranty for bad grout work, will not provide…read moreproof of purchase for hot tub so we can have warranty paperwork ourselves, makes promises he doesn't keep, unresponsive, worst customer service ever. Stay far away!!!

From the owner: Pool Design, Builder, Dealer Pool Service Cover Servicesread more

I've been using Leslie's exclusively after purchasing my pool because the staff all really is…read moreHelpful. They will test water and suggest what you need to do but don't push product on you. They run good specials as well. You can likely find prices cheaper elsewhere but when I need shock they always have it.

I took water from my pool to be tested over lunch one day. Their location is difficult to find. The…read moregoogle map shows them about 1/2 mile east of their actual location. When I did find them, the store looks nice on the outside. Inside it is very cluttered. They did test my water and I had a brief chat with the service advisor. I typically go to their location in Palatine and find that store more well laid out, cared for, and the associates seem to be more knoweldgeable.

Educated us, created relationship, no money grab for first timers!! Hire them! Timely service!read more

The guys at Minooka know their stuff!! My pool is always…read moreperfect, my equipment is running optimal and best of all, I don't have to lift a finger!! Cyrus is living his best life!! Thanks Joe and Aiden of Minooka Pools!!!!

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

Do not use this pool service. There is nothing quality in their work. We had an in ground pool…read moreliner installed three summers ago; it cost thousands of dollars. When we opened the pool the next summer, one side was all caved in. James patched it, and it has been leaking ever since. We just paid someone $500.00 to repair James' work that he stood behind. We have spent so much money refilling the pool. No response to emails!

I'm torn between 2 and 3 We bought a new house with a pool and know nothing about pool maintenance…read more They've been maintaining our house pool across owners so we keep them. But everytime they charge so much. It hurts to see an invoice from them. They know this Unfortunately we need them to open and close our pool every year which comes upto $1600 yearly. athis time they came and didn't even clean properly but charged $175 just for cleaning. My pool is still very dirty. Hurts.