Many years ago, I needed a kitchen faucet installed and I called Mauerhan Plumbing. The experience was positive all went well, without a hitch. To this day, the faucet works perfectly! Recently, I needed to replace a shower hose/head at our rental property. I immediately thought of Maurehan Plumbing. (I see their vans around town and wanted to support a local business.) I phoned Maurehan Plumbing to inquire about getting a plumber to replace a shower hose and possibly a shower head. (I sent pictures of both.) The plumber phoned me AFTER he completed the job and informed me that he had to pick up a shower head. (I was charged for the trip.) I informed him that I had mentioned both a shower hose and shower head. When I asked the total, he said it was around $200 but that he needed to submit the bill. Well, I received the bill and was beyond shocked that the installation was $580! I asked for an itemized bill and was told that it wasn't standard procedure. I am dumbfounded, as to why I was charged to pick up a shower head, esspecially when I included a picture of both a shower head and hose. I am asking for an itemized bill and refund for the difference that was not quoted. Moreover, and more importantly, Maurehan Plumbing failed to inform me of the charges beforehand and had I been informed of $580 charge, I would not have given my consent. I am asking for an itemized bill and refund for the difference that was not quoted. read more

Worst plumber and ruthless charges Had a tankless heater that somehow stopped working. Mauerhan fixed it and 10 days later it stopped working. Called Mauerhan and was told visit cost is $350.00 for first hour. read more

Dishonest Thieves! They charged over $1,200 to replace a bathroom sink faucet. This is for labor only, not including parts! I bought the faucet myself from Home Depot. Despite being quoted $175 per hour, I was charged $280 per hour. What's more, they sent 2 guys for a 1-person job, without my consent, and they ended up charging me the hourly rate for EACH of them. One of the guys wasn't even doing any work, just watching the other guy. The cherry on top is that Mauerhan Plumbing's invoice tacked on a ridiculous $15 "truck charge" for who knows what. The plumber was sloppy and messy. He did not replace one of the backplates (pictured). When the plumber said he was "done" and walking out, I noticed that he neglected to replace the drain plug. I also caught him trying to steal the brand new drain plug I'd bought from Home Depot, along with some other brand new original parts that came with my faucet kit. Mauerhan Plumbing is outrageously deceptive, despicable, and dishonest. Hopefully this review saves you from having to deal with this nightmare. Run away. Do NOT give them your business. read more

Mauerhan Plumbing - Sloppy work. Backplate was not replaced despite paying an outrageous $1200 bill - Plumbing Near Me - Glendale, California

I contacted Mauerhan for a second opinion on my 9-year-old tankless water heater after it displayed an ignition failure error code and stopped producing hot water. Another plumber had already identified the issue as a leaking heat exchanger and showed me visible water leaking inside the unit. When I called Mauerhan, I clearly explained on the phone that the unit had an error code and was leaking. When their technician arrived, I was not home, but I spoke to him by phone and told him I already knew the problem and that the leak was obvious. He did not attempt any repair and left, stating that the unit was too old, parts were unavailable, and the entire unit would need to be replaced. He said I would receive a quote for a new unit. I never received a quote or any follow-up. I was left without hot water and had to find my own solution. I contacted a water heater supplier, got a list of installers, and had a brand-new unit installed the very next day by another company. A week later, I received a bill from Mauerhan for $540 for "cleaning the unit." This makes absolutely no sense--why clean a unit that is leaking, cannot be fixed, and was never repaired? When I called to dispute the charge, the manager, James, told me it was my fault for calling them even though another plumber had already identified the leak, and then threatened to put a lien on my house if I didn't pay. This experience was extremely unprofessional: no repair, no quote, no follow-up, an unjustified bill, and a threat instead of customer service. I would strongly advise others to be cautious before using Mauerhan. read more

I needed help with pairing my Moen water detection device with the Moen phone app. This is not a job that a plumber regularly comes out to the house for, since the water detection device has already been installed, and I just needed help with working the app. However, in speaking with Shannon over the phone, she suggested I lower the sensitivity bar on the app and led me through the steps. Hopefully this will stop the false alarms that I'm getting and cease the shutting off of the water to my house. In addition to the over the phone help, she sent me an email explain exactly the steps we had taken. Shannon was very kind to do this for me, as no service was required and, therefore, no payment was involved. Thank you Shannon, and kudos to Mauerhand for hiring her. ! read more

I had to have the shower pan replaced in my shower. Contacted Mauerhan plumbing and they said they could handle the job. The process couldn't have been any easier! And since the tile was bad, they suggested doing the whole shower. They had a skilled tile guy, Mario, and he was fantastic! They cleaned up each day, and kept me informed on every step ! Very professional, I would highly recommend!! read more

Mauerhan Plumbing - Tile shower done by Mauerhan plumbing - Plumbing Near Me - Glendale, California

i wanted to give a shout out to Jaime (plumbing technician) and to Shannon (who assisted me multiple times over the phone answering my questions and explaining everything very thoroughly. ). Jaime did a great job--it wasn't an easy job; and i'm sure he saved me money time and aggravation by being diligent and smart and patient and not immediately cutting concrete when it appeared rough going.). i was very very pleased!! Not the cheapest for sure. But job was excellent! I highly recommend Jaime (and Shannon too!). :) read more

Our water heater wasn't working so I called them and they told me they would charge a service fee of $175 to come out and look at it. I thought that was a bit steep but the lady I spoke to seemed nice at first and said that if a part is needed or if they need to fix it then it would be towards the cost of a flat fee. I was confused so I asked her again, Im like ok so if they cant fix it, its just $175 but if I need a part then that 175 goes towards the cost to fix? She confirmed. Anyway I had to wait 2 days to get someone out and when they did come, they could not fix the water heater. But then they had the audacity to hit me with a $511 bill. They charged me $511 to basically come to my house and tell me that they can fix the problem BUT I have to order a part and pay them another $1200 to have them come back next week and install the part. First of all, to charge someone $511 and not fix any issues is robbery. They know you are desperate because you need hot water and they can see I have two young kids who clearly need to take baths and that I would pay anything. Needless to say I called another plumber and he said that was the most ridiculous thing he has ever heard and that it should not cost that much to fix the water heater as the water heater alone isn't even worth that much. Point being, RUN from this company as fast as you can!! This is a form of price gouging and they should be reported! read more

EXPENSIVE, EXPENSIVE, EXPENSIVE. Mauerhan Plumbing came to my grandparents house to change out a cartridge and took forever to change it out. Plumbers seemed incompetent of what they were doing and watched youtube video on what to do. The plumbers seemed to spend more time on their phones than fixing my grandparents shower. After this visit and waste of money Mauerhan decided to charge for drive time and $135 an hour. Not to mention, they also decided to charge more than doubke for just the part itself. Never again will I use Mauerhan again. read more

I have used Mauerhan for years and depend on them for fast and quality repairs. They are a professional plumbing company and you are in good hands. read more

I needed new sink, dishwasher and garbage disposal put in and hooked up. The plumbers were courteous , efficient and competent. Easy scheduling and reasonable pricing. Will use again. read more

Amazing customer service. They went above and beyond for my 100 year old home. I recommend them to everyone.

Mauerhan has been our plumber at the same address for more than five decades. All-in-all, we've had excellent, on-time service through the years, and the quality has been consistently good. The guys are always courteous and thorough, and the office staff is efficient. Value? I don't shop around for plumbers. I count on Mauerhan to be competitive, with good value. Vic P. read more

Mauerhan Plumbing.... I have been using them at my apartment complex for over 30 years.....I recommend them to all. Bruce, the owner was sitting at his Thanksgiving Day dinner table back in the late 90's and our whole apartment complex lost hot water the same evening. I called the emergency line and somehow connected to Bruce (owner).........This man got up from his ThanksGiving Dinner table and came all the way to Pasadena to access the problem....AND restored our hot water tanks to normal operating. I have been using Mauerhan since!!!!! That speaks for itself. read more

As always, prompt service, they schedule you as soon as they possibly can. Very fast and easy repair. Thank you once again! You guys are great. read more

I have used Mauerhan a few time in the past for issue with drain clogged, outside water pressure issue and with inside pipe rattling. There were on time and resolved issues. I will use them again when needed. Thanks read more

I have always called on MAUERHAN Plumbing to repair or install other necessary things that need a look-see. They are great people and are always on time, careful, knowledgeable and great at what they do. I've been using them since I bought my house 25 years ago! read more

Mauerhan excelled again. I'm always happy to see Jason; he is resourceful and upbeat too. This time he installed a few requested new fixtures in our master bath. It went smoothly and we are happy customers. We own an older home, so it's no surprise that we have quite a few plumbing needs. We rely on Mauerhan to solve our plumbing problems. Jeffrey S. read more

Always the best! Here on time. Jobs finished quickly. Plumbers friendly and safe to have in your home. Their reasonable prices make them # 1 in Glendale. read more

We have a historical home with many "small" things going wrong often. We have had a lot of bad luck with plumbers not wanting to come out at all for small jobs OR trying to cash in big time on us. Maurhan came out, charged fairly for the hour, worked fast, and got a solution for us that was creative and inexpensive. We will be using this company for a long time to come! We findally found an honest and quick plumbing company. read more

They are quick to respond and provide quality work. I would recommend them for there excellent plumbing service ! read more

We have been using Mauerhan for about 12 years For a variety of plumbing problems on our 100 year old home. they have a great team of highly trained & very experienced plumbers. We have been very pleased with every task completed. We highly recommend Mauerhan. Very fair pricing, personable & friendly crew, happy to answer questions and explain what need to be done. read more

Do not call these plumbers. Although they advertise "free estimates", they sent me a bill, first for $200 now for $200 plus $20 late fee. They did not do any work. They gave me an estimate to replace my house drains that was 3 times higher that 2 other licensed plumbers. They did not provide any service, repair, or consultation. When I called to question the first bill, they made no reply. read more

We have used Mauerhan for many years. They have taken care of all the plumbing issues we have had. They are friendly and knowledgeable and very pleasant to work with. They stand behind their work. They have installed a tankless water heater and serviced it, installed copper piping, dealt with clogged drains and sewer line, replaced faucets--they do everything we've need. They do excellent work and I give them the highest rating! read more

Doing business with Mauerhan Plumbing is always a pleasure. I appreciate the quality of their work and the professionalism and helpfulness of their staff. I never hesitate to recommend them! read more

Had high expectations of this plumbing firm as came well recommended. However when they sent their installer to install a commercial faucet for my kitchen they did not admit they knew how it worked, instead they proceeded to install it incorrectly only to then insist the faucet was defective. The next day, the same installer came to put in a different replacement faucet and then left for the day leaving the faucet loose and leaking! Owner Bruce was aggressive, defensive and insistent that I, the customer, was at fault and ignorant. Total gaslighting. this is typical of bargain basement plumbers: blame the tools and the customer instead of admitting any fault. read more

Mauerhan Plumbing - Plumbing Near Me - Glendale, California

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Great company. Their price is always reasonable and they show up with a good crew and I've never had a problem.

I've actually used Mauerhan three times over the last year or so and every time had a great experience. One was to fix a leak under the kitchen sink, the second to install a new faucet, and the third was to install a water filtration system. Obviously if I had any issues I wouldn't keep using them! The company is efficient, has good communication, and offers reasonable prices. No complaints here. read more

Fast, thorough, reasonable, clean, friendly so we would highly recommend. Used them many times.

I use Mauerhan for all my plumbing needs, would highly recommend. Friendly and helpful technicians, they always help me out, very reliable!

Timely, professional and knowledgeable. Always have a good experience and would recommend Mauerhan.

I recently hired Mauerhan Plumbing to help install a new toilette. The job was simple, there were no issues, nor even needed to shut down the water to the unit. The plumber was great, he did the work well and in under an hour. I was very happy with the service, until the invoice arrived - I was billed for 2.5 hours, plus trucking fee, plus haul away fee, plus parts (we supplied the new toilette and all parts), totaling $360. When I disputed the number of hours, they said "It has always been our practice to bill the moment we leave the shop in Glendale... This would have been explained to you over the phone when you made the appointment." None of this was explained to me nor is it mentioned anywhere on their website. In summary: good plumbers, predatory billing practice. read more

This company is outstanding. They have done work for my family for years , always exceeded our expectations and their rates are very reasonable. Their personnel are all superb, office staff as well as the technicians. read more

Like Gayaneh, Rod, Leo, TJ and many others have mentioned make sure you get an estimate before getting any worked done as they are Overpriced Overpriced Overpriced. Wow! Only positive experience was the lady we spoke to (Nicole) was very nice and professional. Came out for a small job and charged us a truck fee, solder fee and other "fees". Took 2 hours to do what our plumber would do in an hour max. THEY ALSO CHARGE FOR DRIVING TO YOU! HOW IS THIS LEGAL ? Too bad he was out on vacation for 2 weeks and we needed someone asap. On top of it all they sent two guys and charged us double. I'm surprised they didn't charge us a lunch fee. Never again! Stay far far away!!! read more

Strongly recommend Mauerhan. They do next level work and their plumbers are highly skilled and professional.

Bruce and the Mauerhan team has helped us through many tough situations. Thanks! read more

Excellent, excellent, excellent! Office is well organized and highly responsive. They always find time to fit me into the schedule. Techs are professional, courteous, and extremely knowledgeable. I am completely confident bringing this team in to my employers luxury estate. Their prices allow me to bring them in to my little abode as well. I just can't say enough great things about my experiences with Mauerhan.... read more

I am so happy with the outcome of my shower renovation. Actually, I hired Mauerhan after Home Depot contractors messed it up. The floor was too high and the shower arm was too low. They meant well, but did not know how to renovate showers in condominiums. Also, they had to drive all the way from Orange County everyday. Mauerhan Plumbing is local. They lowered the floor, raised the shower arm, and retiled. Now it is just the way I wanted it. Mauerhan plumbing knows how to renovate showers in condominiums. Not all plumbers know how to do that. They also renovated two of my neighbors bathrooms/showers. My neighbors were pleased with the results! Actually, Mauerhan Plumbing does most of these types of renovations at the Los Feliz Towers. Five stars and two thumbs up. read more

My first experience with Jason and Joshua was excellent. However, last week Mauerhan sent two different plumbers out to repair my upstairs shower which was leaking into the downstairs living room. The plumbers were nice, but they didn't seem to know what they were doing. They cut a 2 foot hole in the ceiling, ran a bunch of water (which made it start dripping water again) spent a lot of time doing God knows what in their vehicle, put some caulking on the floor of my shower, charged me $746, and left me with a shower that leaks just as much as before, a hole in my living room ceiling, and a mess of plaster that I had to clean up. I would have been better off had they not come at all. It's astonishing, actually. The company called wanting to send another person out to "really fix it" I guess. I declined. I told them exactly what happened, but they made no effort to rectify the situation. I rarely write reviews, but I just don't feel their "service" was ethical and I wanted to let people know so this does not happen to them. read more

I have used Mauerhan Plumbing since 2000. They have Always been on time, finished the job once and Done Exceptional. They checked, double and even triple checked before leaving to make certain all things were done correctly and in order. Being a professionl Interior Designer I have also referred them to many of my clients that were also completey pleased. A. S. Elson, ASID/NEWH/CID read more