Family coming over for a week for Christmas! Panicking that my loft+room smell of cat urine. It was…read morebad...REALLY BAD! Hubby thought "oh.. we can do this ourselves!" We made it WORSE!!!! With the days coming to a close of my family coming, he FINALLY conceded and agreed to hire a professional. I got a txt as soon as I posted and they came 2 days later!!!! I was SO EMBARRASSED to let the staff upstairs but I warned them (they were not phased). They did a fabulous job! Avoided the furniture that I was unable to move, removed the nasty funk and made my home smell brand new. THANK YOU SO MUCH Phoenix!! Definitely will hire them again and again (I have 3 cats and 2 dogs so yeaaaa).

I'm so glad I found this local family business with old school customer service! The rugs…read morethemselves looked brand new! As part of their service they will pickup the rugs, including moving furniture! When they return, they move the furniture back! Will definitely be using them again!

So happy I found Chance again. Did a great job a year ago and again did not disappoint. He…read moredoesn't charge enough for the quality or customer service he provides. Other companies make u prepay on glitchy websites that don't work, cancel after wasting your time making you send pics, won't let you buy only what you need - forcing you to buy a whole package, and charge outrageous prices. Chance did an amazing job getting out the stains in my seats and I'll never hire another mobile detailing service

I was shopping around for a few different quotes this past month to have the carpets at my home in…read moreFuquay-Varina cleaned, and while many of the initial quotes were comparable, I would find once I received a more detailed quote, many companies would charge extra for certain things like hallway linen closets, bedroom closets, or if a room was over 200sq ft in size. With Giles Family Carpet Cleaning, I was not nickel and dimed to death with additional fees. What I was initially quoted was the actual price I paid--bedroom closets were included with the cost of each bedroom and my hallway linen closet was included with hallway charge. Rates were very reasonable and they also had weekend availability which made scheduling much easier for my husband and I. The gentleman that came did a wonderful job cleaning our carpets, and my husband even commented on how diligent he was in making sure every nook and cranny was cleaned. I also appreciated that a text confirmation was sent the day prior to the scheduled cleaning, confirming our appointment. While I consider my husband and kids to be fairly tidy , we did have some stains from a few spills that he was able to remove. We were very pleased with the results--the carpet was clean and plush looking/feeling as if it had been newly installed. I wish I would have taken some before and after pictures to show but unfortunately did not think to do so at the time. In any case, I would definitely recommend this company for anyone in the area looking for a professional carpet clean!

I had them install a backsplash for me and clean/re color the grout in my bathroom tile. Excellent…read morepricing backed up by outstanding service. They did the project while we were at work. We returned to the house as clean as we had left it. Very pleased with this company and their service.

I highly recommend Grout Guys. They were polite, prompt, thorough and professional. My master…read morebathroom shower grout was in bad shape (dark moldy lines, bad caulking, gross...). By the time Chris was done, it looked new. Great prices, too. Thanks, Grout Guys!

We hired ProGreen Carpet to re-stretch our downstairs carpet following a foundation repair. From…read morethe start, Ivan was incredibly responsive and easy to communicate with. What stood out most was his expertise. He quickly assessed exactly what needed to be done and, just as importantly, what didn't -- which I really appreciated. There was no upselling or unnecessary work recommended. He walked me through the entire process, answered all of my questions patiently, and I never felt rushed or talked down to. He completed the job within a week, and the results were excellent. Highly recommend ProGreen Carpet for anyone needing carpet work -- especially in situations that require a knowledgeable, trustworthy professional.

Pro Green is an excellent company to work with -- not only with the work they do but their…read moreprofessionalism and willingness to go above and beyond to ensure that their clients are happy and receive the best customer service. Thus far, we've had them clean an area rug for us, which was done wonderfully, and the turnaround was quick; they sprayed the outside of our home and it looked like we had just freshly painted our house when they were done; and we have had them clean the carpets in our home. We will be relying on them in the future to spray our patio and other rug cleaning needs. I really appreciate them and the work they provide.

We contracted with Molina Carpets, Inc of Garner NC mid January 2026 to install carpet upstairs and…read moreMarmoleum Cinch Loc Plank n the kitchen and downstairs. The company was great working with us by phone, email, and coming to the house to assess things for the project! After installation and payment, though, communications were slow and things weren't addressed to correct problems. Carpet has unlevel ragged seams, gouges, puckers, and missing padding. Downstairs planks squeak, snap, and sound hollow with ridges and cracks appearing right away and getting worse. Pictures and measurements shared with the manufacturer and Molina (who talked with them) determined that the sub floor is the reason for the floor failure. Manufacturer required guidelines stated on the store contract were not followed. The solution is to pull up the planks, flatten the concrete sub floor, and install new planks. Unfortunately, Molina wouldn't do that. Our 25 year manufacturer wear warranty is voided. We're upset asbestos tiles (tested positive) and vinyl sheet flooring to remain were pulled up - putting our health at risk. After four months of asking for things to be made right, we asked for a refund. A conditional refund offered would let Molina take the defective flooring and have us promise to not speak of our experience (see the CRFA at the FTC site about this). We feel that people should know about our experience. We can't stand walking on the floor and seeing it get worse and worse. We will have to go to a different company to get replacement flooring at our expense. We would not recommend Molina.

This is the second time I used Molina Carpets. The first time service was a whole house carpet…read morereplacement. They came out quickly for a measurement and provided me a quote right after. The job was completed professionally and efficiently. The second time service is to replace a worn down carpet in a small room. Tom came out three times to get the best match of the color based on my request. He is very patient, professional and pays a lot of attention to details. The price is also very reasonable. I really appreciate when the business is getting the job done correctly no matter how big or how small it is!

Thank you for the professional job you did with our carpets. The previous owner had large dogs and…read morehad the carpets cleaned with another company, but unfortunately they still smelled like wet dogs. It's been over a month since your cleaning & treatment and the carpets are cleaned & smell nice. Thank you!

These guys were great. They cleaned carpets that I was not sure could be cleaned, with bad pet…read morestains and oder. They were even able to get to me early, which was much appreciated as I had inquired about that. I will be hiring them again.

The customer service was amazing. The pick up and delivery was on time and perfect. But the rug…read morelooks better than it has in 20 years. They also trimmed the fringe of this rug. It's from my parents and they bought it in 1978 or so. Thank you Caravan for stellar service!

Caravan Rugs has now cleaned a number of oriental rugs for us, and I could not be more impressed…read more They just did an antique Aubusson rug with a white background that had numerous stains and were able to remove them even though the rug is 45 years old and had never been cleaned. They also cleaned a large white background oriental that had several stains from our cats, and they were able to remove them all. They do outstanding work on rugs. I cannot recommend them more highly. They are a turn-key company - they pick up the rugs and return them and place them where you want them. The employees are very friendly and helpful.

Mike did the best job I ever had done at the best price Very…read morepunctual polite and careful with our possessions

Awesome experience all around. Excellent communication and timeliness. Very professional and…read morefriendly. Explained cleaning procedure and pricing beforehand. Brought life back into our five year old carpet and area rug. Great value!