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    Carpet Pro Cleaners

    5.0 (183 reviews)
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    Response rate

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    Services - Carpet Pro Cleaners

    Carpet cleaning

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Carpet restoration

    Rug cleaning

    Upholstery cleaning

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    Recommended Reviews - Carpet Pro Cleaners

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    Family room.
    Chris K.

    First time using Carpet Pro Cleaners and it's clear to see why they get five star reviews! From my first contact via phone they were professional and answered all my questions to my satisfaction, and I'm someone who seeks answers! When they arrived today Wesley introduced himself and his colleague Zack. They're both friendly, yet professional, which are important to me in making a good first impression. They explained what they'd be doing and how and as a first time customer I appreciated it. I like that they use equipment with rotary brushes to clean the carpet rather than your typical steam head. They each went to work in the two different rooms I needed cleaned, so obviously are efficient. My carpets were very overdue for a cleaning and the stains in the high traffic areas, that have been years in the making, were going to be tough to remove. Considering that and the age of the carpet, they did a miraculous job in bringing them back to a much better appearance. They also cleaned a loveseat and small dining chair cushion to my satisfaction. As an afterthought I asked if they could clean the tile and grout in my small entry way, which they did too. It looks so much better than it was! I wish I'd taken before pictures of everything to show the improvement, but their condition was actually kind of embarrassing! Suffice to say the results are a vast upgrade from where things were.

    John K.

    We had our sofa cleaned. We have grandkids and foster kittens all over it, so it gets its share. They were prompt, friendly, and did a great job. It looks and smells new. A great value as well. We will be adding Carpet Pro to our "nice" list....

    Sofa

    I requested Carpet Pro to clean some living room furniture for us, as we are moving to a different house and I wanted my old furniture to be fresh and clean. Zach and River did a great job - my 17-year-old sofa looks so good I don't need to buy a new one right away!

    Carpet cleaned!
    Michael Z.

    Wow! Aiden and his team did a masterful job on our carpet - previous owner had dogs and some stains on carpet and they made them go away. Smell, hair, all of it gone. They were prompt, easy to talk to and professional. We opted for the works package and at the time I thought maybe it's a little expensive but it was completely worth it - especially if you have kids. Thanks Aiden and team!!!

    Beautiful clean carpet swirls
    Samantha V.

    They were prompt and very respectful when they came into my home. The carpet looked amazing when they were done. The cleaners were very honest about what they could and could not clean. There was one area where my cat peed that still had a smell but I have to say that over time, the scent has faded. I am very pleased with them and will definitely recommend them.

    Looks great huh?!

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    13 days ago

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    8 days ago

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    1 month ago

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    4 years ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Very prompt and professional. Excellent service and carpet cleaning results. I will hire this business again !!

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Top notch service at a great price. And punctual! Thank you, would recommend and do business again.

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    5 years ago

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    2 years ago

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    9 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    Arrived on time, did a great job and was a good value. Staff was professional and courteous. Will use them again.

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    Bryan S.

    Thank you so much, Vonetta! We look forward to seeing you again :)

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    4 years ago

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    6 years ago

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    Page 1 of 5

    Ask the Community - Carpet Pro Cleaners

    Review Highlights - Carpet Pro Cleaners

    When I finally located it, just a week before Christmas, I contacted Wesley at the Apex location, and he was on it!

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Floor Coverings Int'l

    Floor Coverings Int'l

    5.0
    (14 reviews)

    Marty was a joy to work with. He is knowledgeable, professional, and very helpful in weighing all…read morethe options. The installers did an amazing job and so quickly. Success all around and our stairs are now safe (and quiet) for all the people and four legged friends that visit our home.

    We had a stair runner installed in our house - Marty was amazing to work with and made the whole…read moreprocess very easy. While FCI is a franchised business, Marty is the owner / operator of this location - he clearly takes great pride in his business and it shows with his patience, attention to detail, and great communication. After reaching out, Marty was quick to respond and work with me to find a time to come out and give us a quote and show us samples. He arrived on time and walked us through the process and estimate. He had a wide variety of high quality carpet options and was patient while we looked at various choices. There was no pressure to make a decision that day, but we reached out a few days after to confirm our choice and book an install date. He texted me with a reminder a few days out from the install, and he and his team showed up on time. Within a few hours, the carpet was beautifully installed. We had considered doing this project ourselves, but it's clear that we would not have been able to achieve the level of craftsmanship of Marty's team. This was a relatively inexpensive home upgrade and has greatly improved the safety of our stairs, as well as helping with echoing and sound (especially for our dogs going up and down). Highly recommend using Marty and his team if you're looking to add a stair runner to your home.

    Brentwood Carpets

    Brentwood Carpets

    5.0
    (6 reviews)

    So I've had to replace my hardwood floors 3 times in my life and each time, I must admit, it was a…read moretruly difficult challenge for me economically and personally. You have to understand, that for a guy like me, it ain't easy finding a place you trust, then finding the right floors that match your house decor, then finding it at the right price. All of these things become obstacles that you need to overcome in order to find the perfect flooring. Luckily for me, I was fortunate to be recommended Brentwood flooring by my friend and contractor. I went in and spoke to Wes and he directed me to find a number of possible hardwood floor options that were beautiful, that fit my home decor and also fit my budget! So happy! And I was lucky to also find out that they currently are offering 18 months with zero percent financing which will allow me to pay off the floors monthly! I could not be happier! I am recommending to all of my 10,000 friends on yelp, Twitter, Facebook LinkedIn and Instagram to go here first if you need any help with your carpet or hardwood flooring needs!

    I had an OUTSTANDING experience with Brentwood Carpets in Cary, NC. I worked with Wes Newsome…read more Wes was responsive by phone and email- always in a timely manner. It was great to have a reliable point person through the entire process. Brentwood called me the day before the installation to confirm, which I appreciated. Installation team showed up the following morning on time. The team consisted of three men- all courteous, experienced, and hard-working. 1650 sq ft of carpet including two staircases, old removed and new installed all in one day. They worked for nearly 12 hours! But I never saw them rush; they took great care in their work. They cleaned up (inside and outside) and vacuumed completely before leaving. I'm so glad we did not go the big box store route. For my wife and me, having Wes as our point person and knowing a high-quality install team would be doing the work were invaluable.

    Molina Carpets

    Molina Carpets

    4.8
    (29 reviews)

    This is the second time I used Molina Carpets. The first time service was a whole house carpet…read morereplacement. They came out quickly for a measurement and provided me a quote right after. The job was completed professionally and efficiently. The second time service is to replace a worn down carpet in a small room. Tom came out three times to get the best match of the color based on my request. He is very patient, professional and pays a lot of attention to details. The price is also very reasonable. I really appreciate when the business is getting the job done correctly no matter how big or how small it is!

    We contracted with Molina Carpets, Inc of Garner NC mid January 2026 to install carpet upstairs and…read moreMarmoleum Cinch Loc Plank n the kitchen and downstairs. The company was great working with us by phone, email, and coming to the house to assess things for the project! After installation and payment, though, communications were slow and things weren't addressed to correct problems. Carpet has unlevel ragged seams, gouges, puckers, and missing padding. Downstairs planks squeak, snap, and sound hollow with ridges and cracks appearing right away and getting worse. Pictures and measurements shared with the manufacturer and Molina (who talked with them) determined that the sub floor is the reason for the floor failure. Manufacturer required guidelines stated on the store contract were not followed. The solution is to pull up the planks, flatten the concrete sub floor, and install new planks. Unfortunately, Molina wouldn't do that. Our 25 year manufacturer wear warranty is voided. We're upset asbestos tiles (tested positive) and vinyl sheet flooring to remain were pulled up - putting our health at risk. After four months of asking for things to be made right, we asked for a refund. A conditional refund offered would let Molina take the defective flooring and have us promise to not speak of our experience (see the CRFA at the FTC site about this). We feel that people should know about our experience. We can't stand walking on the floor and seeing it get worse and worse. We will have to go to a different company to get replacement flooring at our expense. We would not recommend Molina.

    Brentwood Flooring America - Raleigh

    Brentwood Flooring America - Raleigh

    4.3
    (36 reviews)

    From going into this office and selecting carpet with Letitia and estimator Jarrod. And the…read moreinstaller Pedro did a great job!!!

    Uploaded photos. We had a Karastan LVT flooring installed on our second floor; the total cost for…read morematerials and labor was over $17,000. Since then, we've run into multiple problems, and honestly, it's been incredibly frustrating. Problem 1: Promised One Thing, Got Another We chose a more expensive floor than we originally planned because we were told it had a flush stair cap trim piece. That was important to us because we wanted a seamless, flush transition at the top of the stairs -- no overlap. The flush pieces were on our order and we paid for them. But when the installers showed up, they used an L-shaped piece that created a noticeable lip. When we asked about it, they told us a flush piece didn't actually exist for that floor. So basically, we paid more based on bad information, and there's nothing they could (or would) do to fix it once the floor was already being installed. Problem 2: Boards With Permanent Marker Some of the boards that were installed have purple marker lines under the clear coating. We were told it happened during manufacturing and couldn't be cleaned. The installers admitted they should have caught it and not used those planks. They offered us a few hundred dollars off or said they could replace them, but doing so would require ripping up a large section of flooring, which could cause more damage. They planned to reuse the removed boards, even if they were damaged in the process. Since there wasn't enough extra material to replace them all we'd have to pay for additional boards ourselves if we didn't want them to reuse what they ripped out. We decided not to risk it, covered those boards with furniture and rugs, and took the discount. Problem 3: Gaps in the Hallway In the hallway, 4 boards were cut too short. So now, when the humidity changes, they shift, leaving a 1/2" gap between the floor and the shoe molding, exposing the subfloor. That's about two feet of wall with subfloor showing for half the year. They tried to fix it by gluing and nailing the boards down, but that only worked temporarily. Again, the solution offered was to tear up a big section of the floor, but with the usual warning that it might cause more damage. So once again, we left it alone. Looking back, we probably should have taken the risk of further damage and let them replace those 4 boards. It looks awful. Problem 4: Boards Separating in the Bonus Room In our large bonus room, about 20'x24', some of the boards have started separating, leaving visible gaps. At this point, I haven't even contacted them about this issue, based on how the other problems were handled, I'm not optimistic that anything helpful will come from it. So this one is on me. This year, when we replaced the floor on the main level, we went with a completely different company. When we showed them photos of the upstairs install, they were shocked and told us we should have filed formal complaints and probably could have taken it even further. Honestly, the whole process took so much time, stress, and energy that we just didn't have it in us to keep pushing. If you're considering working with them, be careful, make sure you can actually get what they promise, and keep a close eye on the installation. After reading other reviews, I'm really hoping this was just a bad install crew and that they're no longer around.

    Carpet Pro Cleaners - carpeting - Updated June 2026

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