1. Gellen's Flooring Plus

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Gellen's Flooring Plus

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Gellen's Flooring Plus

Floor refinishing

Floor repair

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2 years ago

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Patrick G.

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2 years ago

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Carpets Plus

Carpets Plus

(14 reviews)

Buying new flooring was stressful for me - Until Kimi and Mike came to my home. I had gotten some…read moreoutrageous quote and was about to say FORGET ABOUT IT! I called Kimi on a Saturday and she called me back that afternoon, and came to my house the following Monday. When she and Mike walked into my home, it was like family walking in. They were honest, non judgmental (my carpet was a hot mess) and gave me an estimate and samples to look at. After the previous estimate experiences, I knew I had found my safe place. When I first saw my flooring, I bawled like a baby. It is hard to believe that horrible carpet is now a beautiful laminate floor and I could not be more pleased. It sounds so cliché, but truly - I felt like a trusted family member placed my floors. I know there is a bad recommendation here - Trust me - give them a call and see for yourself. You will not be disappointed! Thank you Kimi and Mike - I will be back soon for the upstairs!

Kimi's Carpets Plus was great! They stood by their product and their work, ultimately providing us…read morea wonderful carpet (despite a materials-related setback that wasn't their fault). When we needed carpet in our bedroom & closets, we went to their showroom & selected carpet that seemed perfect for us, but when it was installed, it turned out that this new carpet style from Shaw hadn't been completely tested out. It didn't "seam up" properly, i.e., no matter what the installers tried, they couldn't get rid of a visible seam across the length of the room. The carpet came in a 12-foot roll and the room was wider than 12 feet, so the carpet had to have a seam, which is normally completely invisible. This new carpet style, though, had loop pile so close together and with a distinct enough diagonal pattern that matching the seam was impossible. Cutting the edge close enough to match the diagonal pattern meant not leaving enough backing to hold the loop in, so it would pull out. Apparently Shaw didn't test out installation well in the design & manufacture of that carpet style. When Kimi's operations manager was the final installation, he immediately agreed that the seam was too visible and agreed to replace the carpet. We selected another style -- one that the installers assured us would "seam up"! -- and Kimi's came and installed it with no problem. It was apparently covered by Shaw's materials warranty and also Kimi's installation warranty. The installers were friendly and professional; they did a fine job (both times, aside from the materials problem). We'd happily use Kimi's again and we recommend them.

Gellen's Flooring Plus - flooring - Updated October 2026

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